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Smith Mathis Inc

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

For over 44 years, Smith Mathis Inc is a locally owned and operated business, dedicated to being a leader in the carpet industry within Central Indiana. In 1973, Buddy Smith opened the company because he saw a need for a good quality, honest carpet company in the Indianapolis area. He enjoyed working with his hands and the satisfaction of a job well done. Today, our dedication and commitment to a job well done lives on. Our biggest differentiator is the extensive carpet cleaning experience we have within our technicians. Many of our techs have 10, 15, and even 30+ years experience! You will find that our techs tend to be much more experienced than other local carpet cleaners in the area. It is our goal to build a relationship with our clients that will last a lifetime. Whether you have a difficult stain, pet damaged, or heavily soiled carpet, you can feel confident that we will exceed your expectations when fixing your carpet. We have not lost sight of what Is most important---your needs as our customer. We would love the opportunity to partner with you and all of your carpet cleaning and repair needs.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies

Services we don't offer

Carpet sales & installation & air duct repairs

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 376-400 of 992 reviews

MARGARET W.
05/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was excellent. We have used them before. They were very professional, did a good job, and were no inconvenience to us.
Description of Work: They cleaned my rug and also some upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Great! We are glad your experience was "excellent". We look forward to next time. Thank you for the A rating.

Timothy P.
05/2008
5.0
carpet cleaners
  + -1 more
Lower estimate than I anticipated, much better job than I anticipated! I didn't realize carpet could be cleaned this well and this alters my plans to buy new carpeting.
Description of Work: Cleaned traffic areas of carpeting in several rooms, 2 stairs and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Smith Mathis Inc
We are so glad we could save your carpet. New carpeting is a huge expense. We look forward to cleaning for you again and thank you for your great rating!

JEAN B.
04/2008
5.0
upholstery cleaning
  + -1 more
The technician did a beautiful job. I thought the fabric required dry-cleaning which is much more expensive. The technician assured me it would be safe to use the less expensive steam cleaning method and it was fine.
Description of Work: Steam-cleaned a 6 foot sofa with loose cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Smith Mathis Inc
I'm glad we were able to save you money. Thanks for taking the time to give us your experience.

LARRY D.
04/2008
5.0
carpet cleaners
  + -1 more
As usual, Tim Smith did an amazing job. He's the man and one of the best people in the business. I ask for Tim by name!
Description of Work: Cleaned carpet in entertainment room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Smith Mathis Inc
We get a lot of compliments for Tim! He is one of our favorites. Thank you for giving us a A rating.

LARRY D.
04/2008
5.0
ceramic tile
  + -1 more
Tile was extremely dirty from my loving pet dog! By the time the crew from Smith Mathis finished, I learned what color my grout originally was! Would highly recommend this service to others. It performs miracles!
Description of Work: Steam cleaned tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Smith Mathis Inc
We love our pets. We are glad we were able to restore it to its original color. Thanks for rating us!

JUNE P.
04/2008
5.0
carpet cleaners
  + -1 more
I submitted an exemplary report last September regarding having our carpeting cleaned by Smith-Mathis. During a storm in February we had some ground water come in and within 1 hour Smith-Mathis arrived to take up the water, clean, raise up the carpeting and dry it with their super fans for two days. The work was quick and the results were amazing. This past week we called them for the third time and asked them to clean our carpeting and upholstery. Fantastic. If you want the best, call Smith-Mathis. Thank you, Dave and Patrick.
Description of Work: Clean carpeting throughout our home and cleaned upholstery or our sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from Smith Mathis Inc
Thank you very much for all of your compliments and we are glad you were satisfied!

JOHN H H.
04/2008
5.0
carpet cleaners
  + -1 more
This took about 2 1/2 hours and cost less than $300. They were quite prompt. We've used them a number of times and they've always been prompt and pleasant.
Description of Work: They cleaned our wall to wall carpets just about throughout our whole house. There was a soap stain that ended up showing up after they cleaned. They were able to re-clean all the stairs and they look great now! They also cleaned an area rug in our sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thank you for your repeat business and taking the time to give us a rating.

FRENCH E.
03/2008
5.0
carpet cleaners
  + -1 more
They were on time and did a good job cleaning the carpets throughout my home. I trust them to be in my house, and would use them again.
Description of Work: They cleaned the carpeting in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Smith Mathis Inc
Thank you for saying you would use us again!

SUSAN R.
03/2008
5.0
carpet cleaners
  + -1 more
Called company and was scheduled for cleaning within 3 days. Received confirmation call on day prior to work. Patrick was friendly and efficient. Did an excellent job for a very reasonable price. Removed stains that other carpet cleaners were unable to improve.
Description of Work: Cleaned carpet in four rooms, plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from Smith Mathis Inc
Patrick is one of our more experienced technicians. Thank you for the compliments. We look forward to cleaning for you again.

WILFORD B.
02/2008
5.0
They came when they said they would. They did the necessary work in a timely fashion. I can't complain. I have used them before and I would use them again.
Description of Work: They sucked water out of the basement (approximately 70 gallons) after the sump pump died. They then performed deodorizing & drying services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Smith Mathis Inc
That's a great compliment. Thank you!

MICHAEL and KATHLEEN H.
02/2008
5.0
carpet cleaners
  + -1 more
Tim Smith performed the work. He was very personable and professional in manner. Took the time to answer my questions and gave me future recommendations for my carpet care.
Description of Work: Hall, bedroom carpets cleaned. One bedroom carpet stretched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93.92

Response from Smith Mathis Inc
Tim gets lots of great reviews. Thank you for taking the time to give us a review. We look forward to cleaning for you again.

PAUL M.
01/2008
5.0
carpet cleaners
  + -1 more
It went great. I took the rugs in to them and they unloaded them from my car. They said it would take about a week and they called in about 5 days and said the rugs were ready and did we want them wrapped. I told them no, and would pick them up the next day. When I arrived, they loaded the rugs into my car and were very polite about it.
Description of Work: They cleaned and Scotch guarded 4 Oriental rugs for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Smith Mathis Inc
Thanks for taking the time to give us a great review!

MICHAEL & MARY W.
01/2008
5.0
carpet cleaners
  + -1 more
They did a very good job cleaning the carpet and are reasonably priced.
Description of Work: Smith Mathis cleaned our basement carpet and stairway to basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from Smith Mathis Inc
Thank you! We look forward to coming out again.

Emily M.
01/2008
5.0
carpet cleaners
  + -1 more
He was very helpful and very nice. I felt that he did a good job. I would use him again in the future when needed.
Description of Work: They cleaned the carpets throughout the house. This was for six rooms and a stair case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Smith Mathis Inc
Thank you for saying you would use us again and taking the time to give us a good review.

Sally/Dennis S.
01/2008
5.0
carpet cleaners
  + -1 more
It went well. They were timely, professional and efficient.
Description of Work: Cleaning of our dinning and living rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Smith Mathis Inc
We try very hard to be efficient. Thank you for noticing.

Sandie J.
01/2008
5.0
carpet cleaners
  + -1 more
They showed up promptly and performed their work professionally.
Description of Work: Clean carpets and remove a few stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Smith Mathis Inc
We are glad you had a good experience.

NORMAN S.
01/2008
5.0
carpet cleaners
  + -1 more
We were scheduled to have our carpets cleaned. The night before they arrived we were picking up small items so they would be able to clean better. We went into our basement to find our carpet was soaked! Apparently the pipe to the humidifier on our furnace had clogged up and flooded about 1/2 of our basement. We called Smith-Mathis immediately, and they recommended just waiting until the next morning, which we did. So the following morning they cleaned up the water problem in the basement, installed some industrial dryers and fans, and then proceeded to clean the rest of the carpet in the house. Our carpets are old, so we didn't expect any miracles, but they did look much better after the work was completed. It helped that it was warm enough that we could open some windows and install some fans to hasten the drying of the carpet. But there was not excessive moisture left in the carpet after extraction. We were very happy with the work and would recommend them to others.
Description of Work: General carpet cleaning of entire house. Water in basement removed, carpet dried and industrial fans installed for a couple of days. They then cleaned basement carpet after everything dried out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Smith Mathis Inc
Flooding in the house can be very frustrating, I am very glad we were able to help. Thank you for your detailed review.

Ellen R.
01/2008
5.0
carpet cleaners
  + -1 more
They picked up the rugs when they said they would and delivered them back earlier that expected. They looked great.
Description of Work: They cleaned two oriental rugs of mine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Smith Mathis Inc
We are glad you were happy with the results. Thanks!

JANE V.
11/2007
5.0
carpet cleaners
  + -1 more
I have a dog and had a muddy path from patio doors through living room and up the stairs. This path is no longer apparent. Smith-Mathis did a great job, also moved and cleaned under furniture.
Description of Work: Cleaned one recliner; carpet in master bedroom, hallway, great room, and stairs. Work was done by Don Williams who did an excellent job. I received excellent value for the amount charged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Smith Mathis Inc
We love our little furry friends. We are glad we could help.

George V.
11/2007
5.0
carpet cleaners
  + -1 more
They were very professional and did a better job than others I've used in the past. It was easy to have them here and I have no complaints. I will definitely call them again.
Description of Work: They cleaned the carpets in three rooms and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
We look forward to your next cleaning. Thank you for your review!

Steve R.
11/2007
5.0
carpet cleaners
  + -1 more
When we got the rug back we were overjoyed with the results. The colors were bright and even the fringe was clean. No one else has been able to do this good of a job on this carpet before. We have called them and asked them to come in to look at the larger rug we have in our great room.
Description of Work: We took our 8X10 Oriental rug to them for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Response from Smith Mathis Inc
We appreciate your business and we are glad you were overjoyed with the results.

DAMIAN S.
11/2007
5.0
carpet cleaners
  + -1 more
Jim came out, measured the area that needed to be cleaned and then calculated the cost of the job. I have had the same area cleaned before and the cost was twice that of which I was charged; the cost was also pulled out of the air without measuring anything. Jim used a machine that I had never seen before and it did an amazing job. He said because the carpets were so dirty (I have three kids, with two of them under three) with spots, that using this agitator to get deep into the spots would hopefully get the job done. I must say that the carpets have only looked so good before we had moved it. I would recommend this company and this employee to anyone; I only wish that I had found them sooner.
Description of Work: Jim came out and cleaned our den, the hallway running the length of the house between rooms and a small area in our office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75.17

Response from Smith Mathis Inc
We are glad he did an amazing job for you! Thank your for your review!

DANIELLE T.
11/2007
5.0
carpet cleaners
  + -1 more
The service was great, they were really friendly and felt comfortable with them here. They were also pretty quick and moved some furniture with no problems.
Description of Work: They cleaned our home carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
We are glad you felt comfortable with us in your home. Thank you for your review!

MARY ELLEN & TOM B.
10/2007
3.0
carpet cleaners
  + -1 more
They advertised 3 rooms for a specific price. What they don't tell you is that they don't move the furniture. They only will clean the open areas which I found to be misleading.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Smith Mathis Inc
We strive to let everyone know that if we move furniture there will be additional cost. Thank you for your review.

KELLY F.
10/2007
5.0
carpet cleaners
  + -1 more
I have used this company many times, and am always pleased with the results.
Description of Work: Cleaned and reapplied protectant to carpets in entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Smith Mathis Inc
Thank you very much for giving us an A review. See you next time!

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Drapery Cleaning,
Air Duct Cleaning,
General Remodeling,
Blind Cleaning,
Water & Smoke Damage

FAQ

Smith Mathis Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Smith Mathis Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smith Mathis Inc does not offer free project estimates.
No, Smith Mathis Inc does not offer eco-friendly accreditations.
Yes, Smith Mathis Inc offers a 10% senior discount.
Yes, Smith Mathis Inc offers emergency services.
No, Smith Mathis Inc does not offer warranties.
Smith Mathis Inc offers the following services: Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies
Carpet sales & installation & air duct repairs

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM