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Smith Mathis Inc

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

For over 44 years, Smith Mathis Inc is a locally owned and operated business, dedicated to being a leader in the carpet industry within Central Indiana. In 1973, Buddy Smith opened the company because he saw a need for a good quality, honest carpet company in the Indianapolis area. He enjoyed working with his hands and the satisfaction of a job well done. Today, our dedication and commitment to a job well done lives on. Our biggest differentiator is the extensive carpet cleaning experience we have within our technicians. Many of our techs have 10, 15, and even 30+ years experience! You will find that our techs tend to be much more experienced than other local carpet cleaners in the area. It is our goal to build a relationship with our clients that will last a lifetime. Whether you have a difficult stain, pet damaged, or heavily soiled carpet, you can feel confident that we will exceed your expectations when fixing your carpet. We have not lost sight of what Is most important---your needs as our customer. We would love the opportunity to partner with you and all of your carpet cleaning and repair needs.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies

Services we don't offer

Carpet sales & installation & air duct repairs

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 992 reviews

TODD S.
01/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
We bought this on the Big Deal and they were very responsive. They came quickly and did a nice job.
Description of Work: Cleaned and sealed our tile and grout in shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Smith Mathis Inc
We are glad we were able to help!

JACK B.
01/2013
5.0
carpet cleaners
  + -1 more
In addition to being viortually effortless in scheduling a convenient time, their technician was extremely personable and professional. He reallytook personal pride in his workmanship. We will not hesitate to hire them again.
Description of Work: Carpet cleaning - whole room and some additional spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Smith Mathis Inc
We are glad we were able to fit you in. Thank you for your review.

Lawrence W.
01/2013
5.0
carpet cleaners
  + -1 more
The experience was very good overall. They showed up within the time window that they had promised and the cleaner was very professional and courteous.
Description of Work: I have used Smith Mathis on 2 different occasions in the past year (carpet cleaning) and have been very happy with the quality of their work both times. They were very thorough and took more time to clean the carpets than other national brand carpet cleaners I have used in the past. I will continue to call on them for any furture carpet cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Smith Mathis Inc
We try very hard to be efficient. We are glad you noticed.

Julia H.
01/2013
5.0
carpet cleaners
  + -1 more
They’re very professional and have done a great job.
Description of Work: I always call them when I need my carpets cleaned!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thanks for being a repeat customer! We appreciate your business!

Lisa F.
12/2012
5.0
carpet cleaners
  + -1 more
Smith Mathis cleaned our family room carpet and 2 sets of stairs. They were prompt, professional, and did an outstanding job. The steps are off of the garage and get extremely dirty. They look awesome!
Description of Work: Smith Mathis cleaned our family room carpet and 2 sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Smith Mathis Inc
Thank you for saying we did an "outstanding" job and thank you for your great review!

STEVE & CATHY H.
12/2012
5.0
carpet cleaners
  + -1 more
They did a very good job and our carpets are very clean.
Description of Work: They cleaned our carpet in our livingroom and two flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thank you!

PAULA N.
12/2012
5.0
carpet cleaners
  + -1 more
They provide quality service with attention to detail such as using corner guards while cleaning. They set up the appointment, having looked at all your past records. Always call before they came and are always there when they say. The are efficient, professional and respectful of your home and its contents.
Description of Work: Have used Smith Mathis for 17 years now, after interviewing 5 other contractors. They clean my 200 sq. ft. house with berber carpeting using hot water extraction. I still have the same carpet that looks new thanks to their care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Response from Smith Mathis Inc
17 years is a long time. We are very pleased to have you as our customer. Thank you for your nice review. Until next time.....

Leslie R.
12/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Tim Smith came. I always ask for him to clean my carpets. He does a good job even where one of my cats has decided not to use the litter box. He always gives me a 10% Angie's List discount. On time. Works efficiently. Great job.
Description of Work: Cleaned my carpet in two large rooms, bedroom, office and hall, plus three steps. He also cleaned a carpet hanging on the wall and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Smith Mathis Inc
Thank you for using us multiple times. We are glad you continue to use our services. Thank you for your grade "A"!

Michael R.
11/2012
5.0
carpet cleaners
  + -1 more
Overall the process went well. I called late in the morning to see if someone could come out the same day and they immediately called me back with a quote and that a cleaner was available in a few hours. I did not have to move any furniture and the carpet was cleaned in the open areas. The whole job lasted about an hour and the cleaner even wiped the floor where water had dripped before leaving. The price was reasonable and I was generally happy with the results. I did notice a especially dirty spot I wished the cleaner had spent more time going over but I may be expecting a miracle.
Description of Work: Smith Mathis came the same day I called and cleaned the carpet in my living room, stairs, and hallway. The carpet cleaner came in and immediately started to clean the areas I requested. The carpet cleaner was very focused on earning my repeat business which made me feel good. All my questions were answered and the carpet was cleaned in a reasonable amount of time. I also want to mention the carpet cleaner did a good job and did not rush through the cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Smith Mathis Inc
We are glad you were happy with the experience. We try very hard to make our customers happy. Thank you for your review.

Nancy W.
11/2012
5.0
carpet cleaners
  + -1 more
I sent them a request for quote and they contacted me the very next business day. They arrived when they said they would and promptly cleaned and re-stretrched our carpet. They also took 3 area rugs with them which they cleaned at their facility. They were ready when we returned from vacation. Overall, they were a pleasure to work with - very professional and prompt. I would definitely use them again!
Description of Work: Carpet restoration in the basement (flooding from water heater) and cleaning of 3 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Smith Mathis Inc
We know house emergencies can be stressful. We are glad we were able to respond in a timely manner.

MARIE P.
11/2012
5.0
carpet cleaners, carpet installation
  + 0 more
They did a great job. Both the person who estimated and the cleaner/restretcher showed up on time and were very respectful of our home. I was afraid we had waited too long to have the carpet repaired - but they were able to get it restretched and looking like it had just been laid. They also did a great job cleaning - everything looked wonderful when they were done. Highly recommend.
Description of Work: Cleaned approx 800 sf of carpet on an upper story of our home. Also restretched several areas of same carpet where the carpet had buckled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from Smith Mathis Inc
We appreciate your recommendation. Thank you for taking the time to review and give us an "A".

LARRY & DOROTHY ANN M.
11/2012
5.0
carpet cleaners
  + -1 more
They were very friendly, punctual, and the carpets look great!
Description of Work: They did carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thanks for your review!

P G P.
11/2012
5.0
carpet cleaners
  + -1 more
Brian did a wonderful job, I can not compliment him highly enough. The work was fairly priced, an excelent job all around.
Description of Work: Smith Mathis Inc streched and cleaned my carpet taking spots out that I thought would never come out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
We like to hear excellent! Thank you for your business!

SUSAN & RICH E.
11/2012
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
After a recent visit from a friend's teen-aged son, we noticed a large stain on our sofa cushion. We heard conflicting stories about what the mystery stain might be from... the dog? spilled soda? ice-cream? We contacted Smith-Mathis to make sure they could clean the cushions and then packed up the sofa seat and back cushions and as well as our 8X10 oriental rug (in the same room we thought we might as well!) We were treated by a friendly and professional staff. They looked over the materials and gave us a verbal estimate. Our items were done in 4 days and we were very pleased with the results. The stain had been removed and there was no color loss, which they had indicated might be the case since we did not know what the spill was from. They also gave us a 10% discount as Angie's List members! The price came in right on the estimate. When we picked up our rug and cushions, they were neatly wrapped in paper to keep them clean for the trip home.
Description of Work: Smith-Mathis professionally cleaned our sofa cushions and oriental rug at their shop. Items were taken to the shop for cleaning after a visit from a teen-aged boy who had a habit of spilling things!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Smith Mathis Inc
If it weren't for kids & pets we wouldn't be in business haha! Im glad we were able to help!

PAULA S.
11/2012
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were prompt and professional. Dave made a great suggestion on cleaning my stand alone rug, which saved me a lot of money. The price was very reasonable. I definitely recommend them.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Smith Mathis Inc
Thank you for saying you would recommend us. We appreciate that! Thank you for your business!

JOANNE and ROGER L.
11/2012
5.0
carpet cleaners
  + -1 more
Rapid response (on a Sunday). Very professional. Great job.
Description of Work: Fish tank leaked. They came and did emergency clean-up and follow-up clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Smith Mathis Inc
We are glad we were able to help. Thanks for the grade!

SHARON & JOHN B.
10/2012
2.0
ceramic tile
  + -1 more
They performed the service to the tub area. They did a lousy job. I expected the tile to be shiny and the grout to be cleaner. The results were nowhere near what we expected, and it didn't look too much cleaner.
Description of Work: I bought a big deal for cleaning tile & grout.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0

$195

JANE K.
10/2012
5.0
carpet cleaners
  + -1 more
I had given up on some of the carpet in my house. I asked Smith Mathis to come and take one last crack at it before I replaced it. Pat from Smith Mathis was able to clean stains that other companies couldn't touch, and for much less money. Tremendous!
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Smith Mathis Inc
Tremendous is a big word. Thank you! We are glad we were able to save your carpet.

SCOTT L.
10/2012
3.0
carpet cleaners
  + -1 more
Very poor customer service from people in office. Complete disinterest in the job and lack of courtesy or follow up. Would not use again as there are too many people and companies that actually appreciate work.
Description of Work: Carpet spot cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$200

GWENDOLYN G.
10/2012
5.0
carpet installation
  + -1 more
I had the same person in 2009 (Dave). He got a spot up for me that he could not get up 3 years ago.
Description of Work: They had to stretch my rug in the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Response from Smith Mathis Inc
That is funny. Our products get better all the time. Practice makes perfect. haha. Thank you for taking the time to review us and we love our repeat customers!

Anne S.
10/2012
5.0
ceramic tile
  + -1 more
He did a good job. It looked nice when he finished. He was conscientious. He worked very hard.
Description of Work: I had him clean the grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
We try our best to work hard and make our customers happy. Thanks for taking the time to review us!

Denise H.
10/2012
5.0
carpet cleaners
  + -1 more
It was great. I would use them again.
Description of Work: They did carpet cleaning for me. I've used them at my office as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thanks for saying you would use us again. Thanks for the good review!

Robert W.
09/2012
4.0
carpet cleaners
  + -1 more
Over all not bad. Price a little higher than I would have thought. Quality of finished cleaning was good but not exceptional.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$240

Response from Smith Mathis Inc
We appreciate your honest review. We always strive to do better than we were yesterday.

Jill A.
09/2012
5.0
floor cleaning
  + -1 more
Excellent service...did what they said they would do.
Description of Work: Steam cleaned all tile floors and sealed grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Smith Mathis Inc
"Excellent service" is what we love to hear! Thank you.

Robert M & Barbara J H.
09/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job. I felt like it was an antiquate cleaning. I have used them before.
Description of Work: They did a carpet cleaning and my sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thank you for your rating us an "A".

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Drapery Cleaning,
Air Duct Cleaning,
General Remodeling,
Blind Cleaning,
Water & Smoke Damage

FAQ

Smith Mathis Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Smith Mathis Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smith Mathis Inc does not offer free project estimates.
No, Smith Mathis Inc does not offer eco-friendly accreditations.
Yes, Smith Mathis Inc offers a 10% senior discount.
Yes, Smith Mathis Inc offers emergency services.
No, Smith Mathis Inc does not offer warranties.
Smith Mathis Inc offers the following services: Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies
Carpet sales & installation & air duct repairs

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM