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Smith Mathis Inc

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

For over 44 years, Smith Mathis Inc is a locally owned and operated business, dedicated to being a leader in the carpet industry within Central Indiana. In 1973, Buddy Smith opened the company because he saw a need for a good quality, honest carpet company in the Indianapolis area. He enjoyed working with his hands and the satisfaction of a job well done. Today, our dedication and commitment to a job well done lives on. Our biggest differentiator is the extensive carpet cleaning experience we have within our technicians. Many of our techs have 10, 15, and even 30+ years experience! You will find that our techs tend to be much more experienced than other local carpet cleaners in the area. It is our goal to build a relationship with our clients that will last a lifetime. Whether you have a difficult stain, pet damaged, or heavily soiled carpet, you can feel confident that we will exceed your expectations when fixing your carpet. We have not lost sight of what Is most important---your needs as our customer. We would love the opportunity to partner with you and all of your carpet cleaning and repair needs.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies

Services we don't offer

Carpet sales & installation & air duct repairs

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 992 reviews

Anne S.
07/2013
5.0
carpet cleaners
  + -1 more
Smith Mathis came to clean my 1400 sq ft home. He did a great job, he was on time and he was very polite. He was very professional, he was thorough got all the stains out I was very pleased with my services.
Description of Work: Smith Mathis came out to clean the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Response from Smith Mathis Inc
We are glad you are pleased. Thanks for rating us.

Christina B.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Our dog had an accident on our couch and we had tried to clean it ourselves but couldn't get the smell out. I called Smith Mathis and they came the very next day and did a fantastic job on our couch! We have had the couch for 10 years and they made it look almost brand new except for a few signs of wear. The technician was extremely thorough, very friendly, and cleaned the couch much better than the last 2 places I had come out and for $30 less. Now our couch smells great, looks super clean, and we are very pleased :) I would definitely recommend them to anyone looking for true professionals who go out of their way to make sure you are satisfied!!
Description of Work: Cleaned our couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Smith Mathis Inc
Accidents happen, we are glad we could help in a timely manner and thanks for recommending us.

VIRGINIA B.
06/2013
5.0
carpet cleaners
  + -1 more
They spotted them first, then cleaned them. It didn't take long to dry and they did a beautiful job.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Smith Mathis Inc
"Beautiful" is what we like to hear. Thank you!

Mary B.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went great. Did a good job.
Description of Work: Cleaned sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Smith Mathis Inc
Thank you for saying you would hire us again. We appreciate your business.

DANA G.
05/2013
5.0
carpet cleaners
  + -1 more
They responded by email with my quote.
Description of Work: requested carpet cleaning quote for home and couch.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Smith Mathis Inc
Thank you for your review. We look forward to doing more work for you in the future.

SHIRLEY A.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The technician was very professional. He looked at the areas and gave an estimate for the work to be done. He explained everything that he planned to do to clean the carpet and chairs. He completed the work and then reexplained all that he had done. He also placed fans in the bedroom areas to help the carpets to dry and gave me times when he thought it would be OK for us to be in the bedrooms and to use the chairs. Given the condition of the carpet and the two chairs, the results were outstanding.
Description of Work: The technician cleaned the carpets in two bedrooms, one of the carpets was badly stained and two microfiber recliners which have some age.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Response from Smith Mathis Inc
We are glad he was able to explain and execute his plan. Thank you for taking the time to review us.

PHILLIP H.
05/2013
5.0
carpet cleaners
  + -1 more
He did an excellent job. He pretreated the heavy traffic areas, then cleaned about 350 square feet of carpet plus 15 steps. The last step was the application of a "sealer" that I assume is supposed to help keep the dirt from penetrating the fibers. The application of the sealer did seem somewhat haphazard and certainly did not cover the entire area that had been cleaned. Still, overall, an excellent job.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

Response from Smith Mathis Inc
Thank you for bringing the "sealer" incident to our attention. Thank you for your honest review! We appreciate your business.

Nathanael R.
05/2013
5.0
carpet cleaners
  + -1 more
Pat showed up on time and ready to work. I showed him the areas to be cleaned and he calculated the price right there on the spot. He moved our two heavy sofas like a pro. He did a great job, and the tough stains came out with no problem. He worked efficiently, finishing in just about an hour. He moved the furniture back to their correct spot and gave me some tips on carpet maintenance.
Description of Work: We had our oversized living room and hallway carpet cleaned. We also had a few tough stains treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Smith Mathis Inc
We are glad he was able to give you tips! Thank you for responding!

CLARK & KAREN H.
05/2013
5.0
carpet cleaners, drapery cleaning
  + 0 more
I have used them before but they always do a great job when cleaning my carpets. They are always polite, professional, and courteous during the entire visit. I will continue to utilize them.
Description of Work: They cleaned a few rooms that had carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Thank you for using us. We are glad you have selected us as your carpet cleaner in the past. We looking forward to your future business. We take pride in our well mannered techs. :)

Eleanor F.
04/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
The technicians are excellent. Very professional, knowledgeable and courteous. Due to my need to change their arrival time, they were very easy to work with. My carpets are very clean and the tile floors look like new. I highly recommend this company. Their price is very reasonable also.
Description of Work: Three rooms of carpet, 2 tile floors plus sunroom carpet were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Wow, thanks for saying "excellent". Your compliment is very appreciated. Thank you!

Michael H.
04/2013
5.0
carpet cleaners
  + -1 more
This is a first rate firm. Courteous on the phone, flexible with schedule, accurate with estimate, punctual on arrival, professional in interaction, efficient and high quality in their service. I'm impressed.
Description of Work: They cleaned the carpet in four bedrooms on the upper floor of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Smith Mathis Inc
Thank you so much. We are glad you are impressed and thank you for checking yes to the "hire again" box. :)

Toni J.
04/2013
5.0
carpet cleaners
  + -1 more
Needed carpets in bedrooms cleaned quickly. Smith Mathis was able to schedule me in on a Saturday to clean the rooms. The technician arrived at appointed time and got straight to work. He did a great job in getting out several stains that had been a problem trying to get out previously. Did Great Job.
Description of Work: Carpet cleaning 2 bedrooms, short hallway and spot treatment for other areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Smith Mathis Inc
I'm glad we were able to fit you in. Saturday is reserved for our emergency work, so I'm glad it worked out [Member Information Removed] thank you so much for your rating.

KIM E.
04/2013
5.0
carpet cleaners, ceramic tile, upholstery cleaning, air duct cleaning, floor cleaning, oriental rug cleaning
  + 4 more
My experience was wonderful. They are great. I have used them with my oriental rugs also. They were able to come to my home to clean the couches. They also come by to pick up my rugs, clean them, and deliver them back to the home. They very reasonable priced.
Description of Work: They cleaned two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Smith Mathis Inc
Thank you for your business. I'm glad we were able to help.

MARY A.
04/2013
5.0
carpet cleaners
  + -1 more
I enjoyed using them. They were great. They were reasonable; they did a good job, and showed up on time.
Description of Work: I used Smith Mathis Inc for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
Our technicians try very hard to be punctual. We are glad you had a good experience.

JIM AND WENDY H.
04/2013
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
They did an amazing job. The grout in the kitchen and bathroom has never looked better.
Description of Work: Couches cleaned, kitchen and bathroom grout cleaned and runners on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Smith Mathis Inc
"Amazing" sounds good to us! Thank you for your review!

Mark & Elaine P.
04/2013
5.0
carpet cleaners
  + -1 more
I called on a Wednesday and was able to get an appt to have carpets cleaned the same Friday. I asked for an appt in the afternoon, which I got. On Friday, they called me a couple of hours early and said the carpet cleaner had finished with his morning job earlier than anticipated and asked if he could come earlier. He came earlier. He greeted me professionally at the door. I showed him everything that needed to be done. He figured a quote and told me exactly how much it would be and went right to work. He told me where he was going to begin and explained what he was doing at each step. He took his time and did probably one of the best jobs we've ever had done. The carpets looked great when he left. Ron Lazzell Butler was our technician, and I would probably ask specifically for him again. He was a VERY nice, very professional young man -- who, obviously, cares about the quality of his work.
Description of Work: Two rooms and 13 steps of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Smith Mathis Inc
Thank you for your great review. Thank you for recognizing Ron as a great technician. We strive to give quality service and its good to hear its noticed.

Amy L.
04/2013
5.0
carpet cleaners
  + -1 more
They did a great job. It was very well done. This is the second time I have used them. They communicate effectively and they are timely. They are very proffessional.
Description of Work: They provided carpet cleaning for our basement and steps to the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Smith Mathis Inc
We try very hard to give a good professional impression. We are glad you are pleased!

Meryl G.
03/2013
5.0
carpet cleaners
  + -1 more
They did a great job, the carpet looked great and it even dried faster. No chemical crunch! I was so happy with the results.
Description of Work: I had my carpeting cleaned with no chemicals. They arrived as scheduled and everything went well. I had the large LR/DR area and 2 bedrooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Smith Mathis Inc
We understand each customer has special allergen needs. We are glad you are happy with our work.

DONNA B.
03/2013
5.0
carpet cleaners
  + -1 more
I have used them for several years and I will continue to use them.
Description of Work: Clean carpet in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Smith Mathis Inc
Thank you for being a repeat customer!

Paula D.
03/2013
5.0
carpet cleaners
  + -1 more
Tim was so professional and diligent. The next day after the pieces were completely dry, I was even more pleased.
Description of Work: I had a sofa and loveseat (different patterns/fabrics) which were light colored and, quite frankly, heavily soiled due to pets and probably carelessness. While checking Angie's' List, I found that Smith-Mathis was offering $150 worth of upholstery cleaning fort $99. I immediately purchased the deal and made the cleaning appointment. I believe the technician's name was Tim; he was very careful about mixing the appropriate cleaning solution; it was a guessing game since the furniture didn't have tags on it to identify what the fabric was. He explained the process, equipment, etc. He worked over an hour on the two pieces, and the positive results were immediately evident. I'm just sorry that I waited so long to have the upholstery professionally cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from Smith Mathis Inc
We appreciate your detailed review. Thank you!

SCOTT L.
03/2013
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
All good. Upholstery clean did not work out, but at no fault of contractor.
Description of Work: Carpet stretch and clean. Upholstery clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Smith Mathis Inc
Thank you for taking the time to review us. We appreciate your business.

Erin L.
02/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Cleaned our couch and did a great job. The only issue was the billing as mentioned above.
Description of Work: The Company was great. They cleaned a couch for us and did a great job. The person who did the work was great and did a great job. There was a little confusion regarding the deal on Angie's List and the actual charge. The technician did not know we purchased the service thru Angie's List. After measuring the couch we were told the coupon did not cover the couch(due to the couches size) and we had to Pay and additional $ 80.00 over the already purchased $ 99.00 coupon on Angie's List. I am not sure the add/coupon made that clear.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Smith Mathis Inc
Sorry for the confusion. We are glad you are happy with the cleaning.

RICHARD R.
02/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was extremely pleased with the job performed.
Description of Work: I needed to have my carpeting cleaned in my dining, living, hallway and two bedrooms. Carpeting in the dining and living rooms had stains that were longstanding. I also had several items of furniture that required cleaning. Bryan was contracted to do the work. He arrived on time and did a fantastic job and exceeded my expectations in all area. He had to relocate some heavy dining room chairs to clean the dining room carpeting he also had to arrange furniture cushions so they could air dry. Bryan volunteered to come back the next day to put the chairs and cushions back in place. Again, he arrived on time and did everything required. Also, there was one damp spot remaining in one of the bedrooms carpeting. He willingly corrected this problem. I would recommend Bryan to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Smith Mathis Inc
Thank you for your recommendation!

STEPHANIE S.
02/2013
5.0
carpet cleaners
  + -1 more
We've been using them for years. The company has always been up front. They have been on time and done good work. We had an emergency job they came and did one time. They are locally owned and we like doing business with them. We are quite satisfied with the price.
Description of Work: We used Smith Mathis to clean some rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Smith Mathis Inc
We are grateful you are a repeat customer. Thank you for your review.

Eric J.
02/2013
5.0
upholstery cleaning
  + -1 more
They did a great job. They came within the scheduled time period and called ahead. They called to give me a reminder the day before. The service technician checked to make sure my upholstery could be wet cleaned as opposed to dry clean. He had me inspect his work and said that after it dried to call if it didn't meet my expectations. He was very professional and courteous.
Description of Work: Job well done.
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Response from Smith Mathis Inc
Thank you for taking the time to put in a review.

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Drapery Cleaning,
Air Duct Cleaning,
General Remodeling,
Blind Cleaning,
Water & Smoke Damage

FAQ

Smith Mathis Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Smith Mathis Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smith Mathis Inc does not offer free project estimates.
No, Smith Mathis Inc does not offer eco-friendly accreditations.
Yes, Smith Mathis Inc offers a 10% senior discount.
Yes, Smith Mathis Inc offers emergency services.
No, Smith Mathis Inc does not offer warranties.
Smith Mathis Inc offers the following services: Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies
Carpet sales & installation & air duct repairs

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM