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Action Air Inc

Heating and Air Conditioning, Air Duct Cleaning, Fencing,

About us

Our installation process begins with a meeting between our Comfort Advisor and the Homeowner. Together they will design a system that is perfect for the home and will keep the family comfortable year round. They will decide options like warranty, efficiency, filtration, all while keeping within the desired budget. When our installation team arrives at your door, there will be no surprises. Our clean cut, polite and professional Installers will quickly begin working, taking great care to protect the home by using shoe covers and drop cloths. When finished they will clean up all work areas, and go over the features and operation of the newly installed system making sure they have answered all of the homeowners questions. And since we believe that regular maintenance of your new system will help it last longer and perform as desired, we follow up our installation with one free year of our Service Club. And unlike some of our competitors, our warranty coverage is true warranty. As long as you have regular maintenance done on your system, you will never pay a service call for any warranty repair. If you want to have a company that takes pride in their workmanship, operates with integrity, and stands behind their product, then give us a call today. We appreciate the opportunity to serve you. Award winning.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning & Indoor Air Quality Service & Installation.

Services we don't offer

New Construction.

Amenities

Free Estimates
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9396 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 151-175 of 396 reviews

Kurt N.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Air conditioner 16 yrs old. Lines were frozen. Someone came out that day to give us estimate on new one. Installation went quickly and smooth. Very friendly and knowledgeable staff.
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,050

Response from Action Air Inc
Thanks

Sandi S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
I thought they were very fair in their pricing. We had looked around and they were recommended by our neighbors. They were prompt. We were having a problem with our furnace and it couldn't be repaired safely and it's gas furnace and it was a danger and so we needed to take action quickly and they came out very soon after we called them and repair man came out initially and then he told us it couldn't be replaced and he called the sales rep and he was able to come out in short order. Remember we had a mild winter a year ago December so we were not without heat for long at all. They are very efficient and professional. I would use them again. We have recommended them to other people as well.
Description of Work: Action Air installed a new furnace for us in December 2011 and then they came out this past December 2012 and cleaned it and checked it out. They got the furnace replaced within a day or two.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norma & Carl C.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
A water leak sprayed hot water on the furnace, which then stopped running--in January. Once the leak was repaired, we called Action Air around noon & was told that someone would be there that evening. The technician, Tim, actually showed up around 1:30pm. He found the problem almost immediately--the water had shorted out components on the control board. He had to leave to get a replacement board, which he installed on his return. Heat! The next day we discovered that the air conditioner compressor was running and couldn't be shut off. Since this was a Saturday, we tripped the breaker, called Action Air, and asked for a technician to come out on Monday. Tim returned on Monday and found that the short in the furnace control board had caused the air conditioner compressor switch contacts to weld shut. He replaced the switch and all was well. Tim was knowledgeable, skilled, and personable. We'll call Action Air whenever we have a heating or air conditioning issue.
Description of Work: Replaced fried furnace control board and air conditioner compressor switch.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Jenny T.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
My furnace was turning on then turning off immediately, not heating the house. The guy who came to my house (name escapes me right now) checked it out. He told me there was a dirty sensor and i could have it cleaned for $115ish or just do a tune-up for $80 (i had a coupon for this service). He was very nice and gave me options. He also gave me tips on how to keep up on maintenance on my furnace. Nice working with him and haven't had an issue with my furnace since.
Description of Work: Gave me options for the work i needed done. Gave good advice on how to keep my furnace running smoothly.
Rating CategoryRating out of 5
Yes, I recommend this pro
$70

ALLAN L.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
''Their visit was a routine heating/furnace checkup prior to the winter season. This visit was/is an annual contract for the spring and fall HVAC checkup. Their service personnel are professional and well informedf as to preforming ther checks.
Description of Work: EXCELLENT
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike M.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
This company calls the day before to remind you of your appointment. If they say they will be there between 11 and 2, it will probably closest to 2 and the call just before they head your way. Technician (Josh today) is professional, tidy, and explains everything completely. Does not recommend unnecessary jobs. Spent $49 and had my heat pump's annual check, drop pan filter changed, everything cleaned, new filter put in. Highly recommend them!
Description of Work: Great Job Again!
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

BILL K.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
My heat went out on a Monday. I called Action air, and was able to get a technician out to the house within a few hours. After hearing the cost of repairing the old furnace, I decided to have a new one installed. The installers came out the following morning. They finished quickly and did a very professional job.
Description of Work: Installed a new furnace after determining the old one was too costly to repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from Action Air Inc
Thank you for choosing Action Air, we appreciate the great review!

Lynn G.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have had really superb service from them. They do excellent work and I have been using their services for about three years overall. The furnace installation was about a year ago and I haven't had any problems with them.
Description of Work: They put in a new furnace and have been doing maintenance service since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Air Inc
"Superb service"...that's what we strive for! Thanks for the great review

Tracey C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called for service , technician arrived within timeframe quoted, evaluated problem , replaced part, now I have heat - thankyou
Description of Work: No heat - serviced heater , replaced problem part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Charo B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
My furnace went out Friday 10/5 and really cold weather was on its way. Technician Tim came out and was very knowledgeable and honest. He found a fuse blown from low vaults. After evaluation he discovered the source was from outside. It was raining so he could not work on it. He set the furnace to bypass the outside unit (heat pump) which allowed for our emergency heat to work. on Monday, Technician Mark W came out. He was awesome as well. He found a nail in my outside wires from a recent siding project. My outside heat pump is very old. He could have lied and sold me a new unit. Instead he was honest and secured all of my future business. All in all, absolutely great service, very knowledgeable,and most of all honest!!! Please know that I called two other companies that I found on Angie's list and had made an appoint with one but did not have complete peace. I prayed and the Lord lead me to Action Air. From the first conversation, I had complete peace with them. It is such a blessing to have honest folks out there!!!
Description of Work: My furnace went out. They provided a service evaluation and found a blown fuse due to a nail in outside wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Action Air Inc
Thank you so much for the great review. We think our techs are great, and it is so nice to know our clients think so, too. We look forward to serving you in the future!

Rebekah G.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
The sales rep and technician were all very professional and courteous. They did not do any high pressure in sales and did not attempt to sale me more than I needed.
Description of Work: Action Air was recommended by a friend and they did not disappoint. They evaluated our situation and gave me an honest and fair appraisal and description of work. We chose them after getting 2 other estimates because their cost was the lowest and the work being compared was comparable in labor and materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Action Air Inc
Thank you! We are so happy that you are pleased with your new system, and we appreciate having you as a client.

Ulrike S.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
This is the second residence that Action Air is servicing for me. During the summer of 2011 the AC did not work properly and Action Air provided prompt service. The representative took the time to find the root cause (thermostat) and made sure all was working well.
Description of Work: Action Air has performed the annual services for my Heating and Coooling system for many years. The service reps are professional, punctual and very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Action Air Inc
Thank you for using Action Air, we appreciate having you as a client!

E D.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went well. They did have to come back and make an adjustment on the fan rotor pole on the compressor and they did so same day. We are on their maintenance plan and it pays off! We get fast service this way. Very nice repair techs and I like the way they work and explain things.
Description of Work: Action Air came out to see why our AC unit was not cooling properly and replaced fan motor and cleaned the unit. The repair tech also explained to us that AC units cannot cool down more than 20 degrees lower than outside temperature- was helpful to know this.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Air Inc
Thank you for the great review, we look forward to serving you in the future!

Dale B.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
The price was a bit more than I wanted to pay. I was a little disappointed - I felt almost as if I was pressured to buy from them. They made me feel as if the situation was so dire that I needed to buy from them at that moment.
Description of Work: They came in to assess my A/C and possibly repair or replace. They told me that it needed to be replaced because it would cost the same amount to repair it.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Action Air Inc
Our records show that we were at your home only one time over two years ago in July of 2010, and we only charged you $59.00. We found the unit low on refrigerant, and you chose not to do anything about it at the time. The tech also made a wiring correction that we did not charge you for. We apologize if we did not communicate properly with you. It is never our intention to make anyone feel pressured to buy from us, only to communicate the options available to the client.

James W.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They have been wonderful to us ever since we moved in. They replaced our A.C. unit and the heat pump. Wonderful staff and excellent service. They even were able to get out when the A.C. did not work when my wife was pregnant and we had pets in the house within 2 hours. Fantastic!
Description of Work: Our A.C. unit and heat pump were replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

LITA C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for 5 or 6 years and am on an annual contract with them.
Description of Work: I use Action Air for heating and air conditioning preventive maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick T.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
After my A/C compressor died on Friday evening, I called Action Air on Saturday for an estimate. They came out later that day. Of all the companies that gave me estimate, their price seemed to be the best value - they quoted a better unit than their competitors and were close to the best price. They were out by 8:45 on Monday AM. After a 3 day weekend of 100 degree weather, I was very impressed by that. They took out the old unit, and moved all of the cooling and electrical lines to relocate the new unit to another side of the house. They've only been gone a couple hours, and our house is cool and comfy. Their work looks clean and professional, the new A/C looks nice and sounds quiet, the employees were all very nice, and the only way you know they'd been there is that nobody is sweating any more. They're at the top of my list for any HVAC needs now.
Description of Work: Action Air replaced my current A/C system with a new one, and relocated our outdoor unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

MAYME W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Action Air Inc. were very thorough in explaining things to me. They did a follow up. And they have a complete home package deal that I liked. They are very customer focused. There prices are good. I would use them again.
Description of Work: I had them install my heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Action Air Inc
Thank you so much, we appreciate having you as a client!

Bret L.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
The technician was personable and professional. He knew exactly what he was doing. He did not try to push any unnecessary repairs or sales. He completed all his work by 4:30. All repairs made in less than 12 hours from initial contact. Outstanding! I highly recommend this company.
Description of Work: I noticed my air conditioning wasn't working upstairs. I also noticed my unit in the garage was leaking lots of water I contacted Action Air by online chat at 6:30 am. They put me on the schedule and my technician arrived by early afternoon the same day. He carefully checked both my indoor units (one upstairs and one for downstairs) and both outdoor units. He quickly found the problem for one outdoor unit and also noticed a problem with the other outdoor unit. He cleaned both units thoroughly, added coolant to one air conditioning unit and changed the other air conditioning unit's contactor. He did this all in 100 degree heat. He then cleared the drain from my garage unit so the water stopped leaking immediately. He also went through the house and checked the air temp. to make sure everything was working correctly. I was so impressed with the company's professionalism that I bought the maintenance program for both my units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$626.75

Response from Action Air Inc
Thanks we try.

JAY B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Action Air's bid was very competitive and their delivery dates were better than the other quotes. We went with Action Air due to their past service with us which has always been excellent. We use them for our all HVAC work as they are courteous, respectful of our house (they wear shoe protectors the second they walk in the door), competitive on all work and present themselves as professionals.
Description of Work: Our air conditioner died during the 100 degree heat days of summer; in the evening. We called Action Air and they offered to come out that night with fans and portable air conditioner units if needed. They came the next day and presented various models and options; all in a very non-threatening way and explained the pros/cons of each model. I mentioned to them that I would get competitive bids given the amount of money this unit would cost and they did not have any problems with this as they understand the need to remain competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Andrew Alexander M.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
I am impressed that Mark took a second look and repaired my system instead of trying to sell me something I really did not need. Hey everyone, always get a second or third opinion! Thank you Mark Simmons with Action Air!
Description of Work: According to the HV/AC company we have used and trusted for years, our AC unit's compressor went out. Therefore, I was considering spending $5,000-6,000 on a new AC unit or heat pump. Otherwise, I was going to spend close to $20,000 on a geothermal system. Mark Simmons with Action Air came out to give me prices. However, instead of simply quoting prices he evaluated my AC unit and figured out that it only needed minor service and some freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

JOEL W.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Prompt responses to calls and a service technician diagnosing the issue, resulted in the complete removal of all equipment and the compressor, replaced with new equipment, all within a 24 hour period. NOW...if you use this company (which I HIGHLY recommend) be sure and invest in the annual service contracts. They will inspect your equipment twice a year- and provide top notch service like this. We own two homes and all equipment is on service agreements. It is well worth the annual investment! I am involved in the property management business and have worked with many different HVAC companies in 2 different states, and this company is the best on the service front you can select!
Description of Work: Our heat pump/ac service failed and we needed to replace both the compressor and air handler in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

francie W.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
We would recommend them. They’re very prompt and personable. They are good with scheduling. They do what they say they’re going to do and they don’t do more. They don’t up sell us anything. We will use them again in the future if we need to.
Description of Work: We use Action Air Inc and we have a service agreement with them for our furnace and air conditioning units. They last came out for our air conditioning tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcelle G.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
We had scheduled our spring maintenance and the technician arrived on time and performed outstanding service. We require outstanding service and they always exceed our expectations. We switched from a long term relationship with another provider and we have not been disappointed!
Description of Work: Action Air perform routine maintenance as well as replaced our electronic filter. They provided outstanding service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LENNIE J.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are fabulous! The salesman who came was extremely informative, straight forward and genuine and covered all the different options. He was a gentleman and was very polite and pleasant, I was very impressed. The two men who came to install the system showed expertise and had a lot of knowledge and were also perfect gentleman and pleasant to deal with. It was a great experience, they were very helpful and knowledgable. Then, there was an issue with a tiny malfunctioning in the equipment and they knew it immediately and the owner of the company came out the next day and fixed it immediately. The system has been absolutely fabulous ever since they came and I was very impressed with the service!
Description of Work: They put in a new furnace and heat pump for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

13284 Britton Park Rd, Fishers, IN 46038

www.actionairfishers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Fencing,
Plumbing,
Insulation,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning

FAQ

Action Air Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Action Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Action Air Inc offers free project estimates.
No, Action Air Inc does not offer eco-friendly accreditations.
No, Action Air Inc does not offer a senior discount.
Yes, Action Air Inc offers emergency services.
No, Action Air Inc does not offer warranties.
Action Air Inc offers the following services: Heating, Air Conditioning & Indoor Air Quality Service & Installation.
New Construction.

Contact information

13284 Britton Park Rd, Fishers, IN 46038

www.actionairfishers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed