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Action Air Inc

Heating and Air Conditioning, Air Duct Cleaning, Fencing,

About us

Our installation process begins with a meeting between our Comfort Advisor and the Homeowner. Together they will design a system that is perfect for the home and will keep the family comfortable year round. They will decide options like warranty, efficiency, filtration, all while keeping within the desired budget. When our installation team arrives at your door, there will be no surprises. Our clean cut, polite and professional Installers will quickly begin working, taking great care to protect the home by using shoe covers and drop cloths. When finished they will clean up all work areas, and go over the features and operation of the newly installed system making sure they have answered all of the homeowners questions. And since we believe that regular maintenance of your new system will help it last longer and perform as desired, we follow up our installation with one free year of our Service Club. And unlike some of our competitors, our warranty coverage is true warranty. As long as you have regular maintenance done on your system, you will never pay a service call for any warranty repair. If you want to have a company that takes pride in their workmanship, operates with integrity, and stands behind their product, then give us a call today. We appreciate the opportunity to serve you. Award winning.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning & Indoor Air Quality Service & Installation.

Services we don't offer

New Construction.

Amenities

Free Estimates
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9396 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 376-396 of 396 reviews

Dana D.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: Repaired air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Action Air Inc
Thanks

BRENT M.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything has been very good.
Description of Work: I use Action Air bi-annually for a heating and cooling inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda S.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful.
Description of Work: I have used them in the past for HVAC work and they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ke C.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
It turned out okay.
Description of Work: They installed a new a/c unit for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

CAROL B.
04/2012
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
.
Description of Work: Our home was built in 2005. Since that time we have been expressing our dissatisfaction with the heating/cooling of our home to the builder and heating contractor. The original contractor gave lip service and minor adjustments and continually told us that it was "just too hot outside for the house to be cool". I specifically requested that the owner of that company come and look everything over to see what, if anything could be done. NOTHING ever happened--this was Excel Heating and AC by the way. I switched companies for my semi-annual maintenance to Action Air last year and explained the issues with our current system. They sent Ryan out to look over our system and he was great - punctual and professional. On looking at the duct work in our home we were told it was the worst installation of a system he had ever seen. He explained in detail why our home was having problems with heating and cooling and that to remedy it we would have to re-do all the ducts in the crawl space. We got other opinions and were told the same thing. I called Action Air back to set the appointment at a time that worked for both of us. On 4/11 at the appointed time, Ryan came with 3 other gentlemen (Nick, Dave P and Dave H) and explained exactly what needed to be done. They did a complete re-installation of the ducting system in this fairly new home. The men were efficient, professional and the job was completed in one day. Being able to move the air flow the way it should have been done initially will result in a more efficient system and less wear and tear on our furnace and AC. If we are able to have our first comfortable summer since moving into this home, it will be well worth it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Phyllis B.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: New furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Susan B.
12/2011
1.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I have used this company for around 20 years. I called last week to schedule a time for my furnaces to be serviced. I was given a time range of 10:00 am to Noon on December 12. I managed my schedule so that I would be home all day. Action Air called me on the 12th while I was on a telephone call. I picked up the message from Action Air and returned the call, they advised that because I did not answer the call they had sent the service technician to a different customer and I would need to reschedule the appointment. When I made the appointment (and when I made all my previous appointments over the years) I was not advised of this requirement that I had to stay off my phone line for the 2 hour period of the appointment so this was a surprise to me. I will not use Action Air again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Action Air Inc
We sincerely apologize for the inconvenience this caused you. We try very hard to keep within the scheduled time frame as we know how valuable our clients time is. We always call clients to let them know we are on the way, and when we do not get an answer or a call back, then we must decide if we should go on to the home, or send the tech on to another call. If we are already in the area, we will often go by the home to see if the homeowner is indeed there, but we were not in the area of your home on this day, and we were dispatching a technician from Fishers to Downtown Indy. When we did not get an answer at your home, our tech came in to the shop to drop off paperwork, and restock his truck to see if you would call back during that time. After about 45 minutes when we still had not heard back from you, we then made the decision to move him on to another call. Unfortunately, as hard as we try to get it right, scheduling mix ups occur from time to time. Again, we apologize for the inconvenience and would love the opportunity to try again to service your home, earn back your business, and restore your faith in us.

KAREN J.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: New HVAC system. Have used Action AIr for years and they are the best! I highly recommend them and to any and all looking for HVAC service. Oh yes, Mark is the best!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Rick W.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
well
Description of Work: service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ARNOLD & DORIS B.
11/2010
5.0
heating & air conditioning/hvac, insulation
  + 0 more
See above
Description of Work: We used them for both furnace and air conditioner examinations together with an examination for our attic insulation. Their thoroughness and work in all areas was outstanding. Things were brought to our attention that had not been discussed before by other companies. We would certainly recommend them. Their pricing was very competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

George G.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They provide a wonderful service.
Description of Work: We have a maintenance agreement with them for a fall and spring service and get priority for any emergency service. A few years ago they detected a leak in the burner. They ultimatly replaced the furnace with a high efficiency furnace and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Marie L.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
great
Description of Work: evaluated duct work in crawl space that was disconnected. Add insulation around condensation line and verified HVAC was in proper order. Also answered many questions and were prompt when returning my phone calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JOHN C.
07/2009
1.0
heating & air conditioning/hvac
  + -1 more
Did not return phone call.
Description of Work: Did not return my phone call for information regarding installation of whole house humidifier.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Action Air Inc
The member did not provide a name of the person they spoke to or the time of day that they called, so we checked with everyone here that answers the phone as well as our after hours answering service to try to figure out what happened. Unfortunately there is no record of your call. If it was a case of a message not being delivered to the correct person, we truly apologize. We are committed to taking care of folks wanting to do business with us, and cannot explain why the call was not returned, only that we will try to do better going forward.

brian R.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Cleaned and serviced furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

PAUL & KATHRYN M.
04/2008
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had furnace checked, found cracks in heat exchanger. This was in early PM, I requested an estimate for replacement of Furnace and our 20 yr. old A/C as soon as possible. I was amazed they offered to proceed that day with completion in 4 hrs. They completed right on schedule. All workers involved were very professional, clean and answered all our questions. Had to return once for minor adjustments, they were very prompt in response time.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Action Air Inc
THANK YOU! WE APPRECIATE HAVING YOU AS A CLIENT. IT IS OUR GOAL TO MAKE SURE YOU ARE WELL PLEASED WITH YOUR EQUIPMENT PURCHASE AND WITH OUR WORKMANSHIP. WE WILL SEE YOU LATER IN THE YEAR WHEN WE COME TO DO THE MAINTENANCE (INCLUDED FOR ONE YEAR WITH YOUR NEW SYSTEM) BUT PLEASE DO NOT HESITATE TO CALL BEFORE THEN IF THERE IS ANYTHING ELSE WE CAN HELP WITH.

John M.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
Exactly as advertised.
Description of Work: 21 point furnace tune-ups on my two Heil furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Action Air Inc
WE APPRECIATE YOU TAKING THE TIME TO POST THIS GOOD REPORT. THANK YOU FOR BEING OUR CLIENT, WE LOOK FORWARD TO SERVING YOU IN THE FUTURE.

CONNELIUS E.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
A+.
Description of Work: Replaced furnace & heat pump on 10/9/07.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Debbie A.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
We pay a monthly fee.
Description of Work: They do check ups every six months on our heating and a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

SHELLEY AND THAD A.
08/2003
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPLACED AIR CONDITIONER UNIT AND SOME PARTS IN THE FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,239

KATHERYN E.
06/2002
5.0
heating & air conditioning/hvac
  + -1 more
VERY GOOD SERVICE.
Description of Work: CLEANED AND SERVICE A/C, REPLACED PARTS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

angela S.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C CHECK UP AND CLEAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

13284 Britton Park Rd, Fishers, IN 46038

www.actionairfishers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Fencing,
Plumbing,
Insulation,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning

FAQ

Action Air Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Action Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Action Air Inc offers free project estimates.
No, Action Air Inc does not offer eco-friendly accreditations.
No, Action Air Inc does not offer a senior discount.
Yes, Action Air Inc offers emergency services.
No, Action Air Inc does not offer warranties.
Action Air Inc offers the following services: Heating, Air Conditioning & Indoor Air Quality Service & Installation.
New Construction.

Contact information

13284 Britton Park Rd, Fishers, IN 46038

www.actionairfishers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed