We appreciate your taking time to write this review. We also enjoyed working with you and hope you will call again in the future. Take care.
Jim B.
07/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Tree removal and trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MENCHHOFER TREE CARE
Thank you very much for taking the time to write this review. We do appreciate your business.
Brenda U.
06/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Checked out our Ash Tree. Told us it was too late to treat the tree for Bore Ash Disease.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Murray P.
06/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Removed three trees, stump grinding, and debris removal. They did a great job. This is the second time we have used them, and will no doubt need them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,575
Jeanne T.
07/2014
2.0
tree service
 + -1 more
unknown
Description of Work: E-mailed me back that very night and said he'd give me an estimate. Never heard from him again.
Rating Category
Rating out of 5
Response from MENCHHOFER TREE CARE
We are working 7 days per week and trying to get to everyone as quickly as possible. Unfortunately sometimes we do make mistakes and miss an appointment. It is not the end of the world. A simple call or email reminder from the customer would have been appreciated and not too much to ask for due to our current workload.
Marie B.
10/2012
5.0
landscaping, tree service
 + 0 more
I looked at AL's online and chose this company. They came out and looked at my trees. One had an ant problem and they said that would be no problem. They also trimmed a couple of trees that hung over the driveway.
Description of Work: inspected my trees and the trimmed 1 tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Horace N.
08/2012
5.0
tree service
 + -1 more
The entire job was done in an outstanding manner. They came out shortly after requesting a quote. We requested that they do the work required whenever it was possible to schedule. Because of expected bad weather, the job was done the next morning.We could not have been more pleased.
Description of Work: A large broken limb was hanging above a storage barn. The limb was safely removed and three trees were cut down and removed. Access to the area was limited. They had the equipment needed to do the job and did it well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,165
Response from MENCHHOFER TREE CARE
Thank you so much for your positive comments. We do appreciate you taking time to write the review.
Dennis B.
06/2012
5.0
landscaping, tree service
 + 0 more
Steve Menchhofer came out to give us an estimate for tree and shrub removal. We mentioned that we were planning to redo our front landscaping. He told us they also did that type of work and within a couple of days had an estimate for the complete job. He looked at our other trees and shrubs and also gave us advice on caring for them. The removal included all stumps. The landscaping included plants and a Japanese maple tree, cutting a landscape edge, and applying mulch to the entire area. They worked quickly but efficiently; did an excellent clean-up job and completed the entire project in one morning. We are extremely happy with the new look of our home! This is a very professional company and we highly recommend them for tree removal or landscaping projects.
Description of Work: Removed large willow bush and several shrubs, including all stumps. General landscape update to front of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from MENCHHOFER TREE CARE
Thank you so very much for your positive comments. It was simply a pleasure working with you. We are very glad you are satisfied with our work and hope to be of serivce to you again in the future.
Christine K.
04/2012
2.0
landscaping, lawn service
 + 0 more
The job was done halfway. I was not happy at all. The hedge was pruned evenly on the top and the sides. As far as the thinning goes, they didn't remove the dead wood first. If they would have removed the dead wood, the hedge wouldn't have lost so many living branches. When the thinning process began, I made a comment that I was always taught that you first remove the dead wood while your thinning. Steve's response was, "Oh you did, did you." At that point, I did a quick look through, instead of a thorough inspection and gave it an "OK." On completion of the job, Steve lost his keys in the hedge. While I was searching for his keys, I noticed a lot of dead wood in the hedge. When Steve returned for his keys, I pointed out the dead wood. He replied that they would correct the problem. His son came out unannounced to do this. It took him a half hour, but later when I worked on the hedge, I ended up with about 10 bags of dead wood.
Description of Work: They did shrub pruning and thinning, and privet hedges.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$755
Response from MENCHHOFER TREE CARE
We maintain a signed estimate from Member showing our job description was to thin and reduce privett hedges. Deadwood removal was not itemized nor included as she suggests. During our initial visit, deadwood removal was not mentioned at any time. After completing the work, we walked with her around the hedges slowly showing her exactly what was done. She mentioned she was very satisfied with the appearance of the shrubs several different times during the inspection. Three weeks later she calls us to complain about deadwood in the hedges. We explained to her that deadwooding was not included in the estimate, nor was it discussed, but we would return to cut out the larger dead limbs for her at no charge the next time we were in the area. Few days later we had the opportunity to be in the area, so we stopped by her home to deadwood the shrubs,: yes unannounced. We removed numerous small twigs and limbs, raked up and left after about a hour or more of work. Based on the fact that we completed the work as described in our estimate and inspected by Member: and in addition provided services beyond our estimate, we still do not understand the reasoning behind the alleged comments. We apologize for any misconception of our job description or misinterpretation of our customer service.
MATT & CAROL V.
02/2012
5.0
landscaping, tree service
 + 0 more
Was very helpful in recommending a replacement tree, finding stock of good quality within our price range
Description of Work: Removed existing crab apple tree, ground down stump, replaced with a Bloodgood Japanese maple
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from MENCHHOFER TREE CARE
Thank you very much for your kind comments. We continue to strive to provide our customers with quality service in the Indy area. We greatly appreciate your input.
Murray P.
12/2011
5.0
landscaping, tree service
 + 0 more
Excellent service. After contact, Mr. Menchhofer had an estimate to us within two days. Seventeen trees were removed on one day, with all the stumps being removed the next. We were very pleased with the quality of the work. It was done very quickly and very professionally. After the crew finished, one could not tell that any work had been done.
Description of Work: Removal of trees and grinding of the stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,805
Response from MENCHHOFER TREE CARE
Thank you for taking the time to provide this much appreciated feedback. Please let us know when we can be of service to you in the future.
Sandra F.
08/2011
5.0
landscaping, tree service
 + 0 more
Recent storms in my area resulted in two tree limbs falling and damaging front and back gutters on my home. Menchhofer Tree Care, was one of four services I contacted to see what I could do to prevent future damage to the house. Steve Menchhofer, certified arborist and owner of the company responded in a timely manner and came to discuss my concerns and to look at my trees. As well as the safety of my home, I was also interested in the health of the trees. Acknowledging that tree care is very expensive, Mr. Menchhofer listened and discussed with me options to achieve my goals. I am completely satisfied that the work performed was necessary at this time leaving other options for the future. I also consulted Mr. Menchhofer about the health of two blue spruce trees. He identified a problem and included an estimate for spraying the trees. All the work was completed quickly. All debris was cleaned up and hauled away. Mr. Menchhofer also hauled away at no expense to me other tree/bush debris already on the property. I found him very professional and knowledgeable. I will continue to work with Mr. Menchhofer and Menchhofer Tree Care in the future.
Description of Work: Work performed on 8 large mature trees: *Crowned and thinned 2 silver maple trees in front yard. * Crown, thin and elevate hard maple in back yard w/weight reduction on included crotch. *Elevate crown on silver maple near neighbors property. *Cable install static rear hard maple and raised canopy. *Cable install static front silver maple. *Sprayed 2 large mature blue spruce trees for pine moth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,260
Response from MENCHHOFER TREE CARE
Thank you very much for your positive comments.
Marlene T.
08/2011
5.0
hauling services, landscaping, tree service
 + 1 more
They are not finished with the job yet. It is still a work in progress. They have got to come back and finish it. They really didn't tell me the exact date that they would be here. I had a lot of work done. They are wonderful.
Description of Work: I used Menchhofer Tree Care to take out all the lower branches from all the trees in the yard. They moved about six trees. They are cleaning out a row of pine undergrowth.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,800
Timothy R.
06/2011
5.0
tree service
 + -1 more
We had hired Steve about 10 years ago to remove a dead tree at our home, and were pleased with his overall service. So he was the only tree service that we called. I knew that Steve is a certified arborist, so I also had some questions for him when he stopped by to give me the quote. He's very knowledgeable and willing to share on types of trees to avoid, whether or not a tree needs full sun, transplanting trees, etc. I wanted the dying tree removed, and the stump ground up. Steve offered me the option to remove the ground up stump shavings/chunks/remains, or leave it for me to do. His fee would be higher if he did it. I opted to do it myself since it's not a big deal. I also asked him if there was anyway to reinforce the boughs of another silver maple in my front yard. That tree is healthy, but I know from experience that those trees are very prone to splitting from ice storms and/or high winds. He told me that he could drill holes in the two largest boughs, and connect them with a steel cable. It would not be a guarantee that those boughs would never split, but it would offer greater protection. I chose to go with that option, because I'd rather prolong the life of a mature tree rather than replace it. Steve and his crew did the work over a two week period. We had to call him because he'd not given us a start date. He also did not remember to install the cable in the other tree until we called him a second time.
Description of Work: Steve removed a dying silver maple tree from my front yard, and ground up the stump. He also installed a support cable between the boughs of another large silver maple.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$775
JANET V.
06/2011
5.0
landscaping, tree service
 + 0 more
Mr. Menchhofer came to the property about 6 wks. before the actual work to see what I wanted done. I had one very large dead evergreen that was to be included in the cutting contract. Due to the fact that a very large machine would have to run over the lawn we kept having to postpone the cutting.(Remember how wet we were?) I finally asked Mr. M to take the large evergreen out of the equation for the time being, and we were able to set a date for the work. Also, I asked if we could add some bush cutting since the bloom time had passed, and it could safely be done. He courteously agree. We worked it out and modified the contract. He and his associate arrived on time and worked tirelessly on a very warm day. I plan to call him for future work.
Description of Work: Cut down 5 trees, wired one large tree, removed and mulched all large branches that had fallen in yard over two seasons,cut back several overgrown bushes,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from MENCHHOFER TREE CARE
Thank you so much for your continued trust with our work.
john M.
11/2010
5.0
tree service
 + -1 more
I first used him because he approached trees in a different way and not just as a tree trimmer as such. He is an arborist and he describes the procedure with the trees like a surgeon. I am really impressed with him overall.
Description of Work: Menchhoffer Tree Care treated our trees about three months ago. We had used them several years ago when we were at a different location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DENISE L.
10/2010
5.0
tree service
 + -1 more
We have worked together for several years, I just call him up and ask him to come by - I have a general idea of what needs to be done, I leave the actual decision of how and where to trim them up to him. He calls me back and tells me what needs to be done - I say OK - then he does the work and bills me. This time he recommended I fertilize again in the spring - which I will do. I don't know how he does it, but they never look trimmed after he works on them. What I mean is that they don't look hacked up. However I know the trees and see the difference.
Description of Work: Dead-wooded and trimmed two 100+ year old Oak Trees in my front yard. Also fertilized one which had an iron deficiency. I have hired the gentleman for several years now - I trust his judgement and work. Both my trees look healthy despite the drought we had this year. I have him come out about every two years to address dead wood, and if needed trim them away from my home. He has treated these trees a few times and each time I could see a difference in their health soon after the treatment. I'm glad I found him - I didn't recognize any problems with the trees, but once he pointed out the problems - I could immediately see what he was talking about. I suspect this is the difference between hiring someone with no training and someone with a college education.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$770
ALLEN & VIVIAN P.
08/2010
4.0
tree service
 + -1 more
Mr Menchhofer is very knowledgeable and they took care to make sure they did not damage the yard since it was soggy from recent rains. In fact, they were going to put a cable in the oak tree but decided not to since they could not use their equipment without leaving trenches in the yard. They were supposed to call me back to reschedule to complete the work but I have heard nothing from them and it has been over three months. They were very slow to schedule the work initially and I finally had to email them to get a date. Their responsiveness needs to better before I could give them a higher rating. They did do an excellent job on the work they completed.
Description of Work: They fertilized a huge oak tree in our front yard and put cables in two maple trees to prevent the trunks from splitting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$975
DENISE L.
12/2009
5.0
tree service
 + -1 more
If you want a professional that knows his stuff call this man. He is not just a guy that cuts dead limbs out of trees or cuts them down. This is the guy to call if you have problems or want to maintain healthy trees.
Description of Work: It was time to fertilize my two 100+ yo oak trees. I have been using his service for several years now. My trees are doing very well. This time he put fertilizer in the ground. These trees are huge and given their age they are over well over the average age of a trees that are in cities. When I bought this home about 8 years ago they were neglected. I found this man on Angies List, it was very important to me that he have a college degree related to caring for trees - which he does, he also actively is engaged in continuing education. He has varied his treatment depending on their problem or the overall health of the trees. These trees are now thriving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$388
DENISE L.
10/2007
5.0
tree service
 + -1 more
He did a great job, he is the only person I would allow to work on my trees. I have two 100+ year old Oak trees. He is very professional. He shows up in person and talks over the job with you, he asks what you want done and then he respectfully tells you what he would do if they were his trees. His judgment is very good, I always go with his recommendation, my trees look great. I am having him come back in the spring to fertilize the trees and give them an iron supplement. If he makes a recommendation he shows or tells you why it should be done. He is the man to call if you have trees that you really care about. Someone that just cuts trees would not recognize or recommend measures that would lengthen their lives. If you want a professional that really knows trees - he is your man.
Description of Work: He dead wooded my trees (2) and did some pruning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
ANDREW D.
08/2007
2.0
tree service
 + -1 more
The tree and shrub removal went ok; he said he would have to give me another quote for removing stumps (which appeared to be included on the original quote) and for landscaping. He came unannounced to finish the job; said he lost my number. Told him I had an afternoon appointment. Removed stumps and said he would return for the landscaping. He returned after I had gone. On return, I found the area covered with a heavy layer of straw. Under the straw, the topsoil was all basically pulverized clay with rocks in it and apparently no attempt was made to grade the lawn. When I called about the landscaping and topsoil, he just offered excuses to justify the costs.
Description of Work: They removed several trees and shrubs, removed stumps and debris. They were also to level the lawn and add topsoil.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$2,400
Response from MENCHHOFER TREE CARE
I AM APPALLED BY YOUR COMMENTS WITH REGARDS TO OUR WORK PERFORMANCE AND I QUESTION THE AUTHENTICITY OF THIS COMPLAINT AS IT IS FILED BY A MEMBER WITH WHOM I HAVE HAD NO CONTRACT OR CONTACT. BOTH CONTRACTS YOU MENTION WERE AGREED TO BY YOU AT THE TIME OF THE START OF OUR WORK. TO STATE THE QUOTE DOUBLED IS SIMPLY NOT TRUE. YOUR STATEMENT INDICATES I DID NOT APPLY TOPSOIL. I RETAIN DOCUMENTATION SHOWING PICK UP AND DELIVERY OF THE SOIL FOR YOUR YARD. WITH REGARDS TO DOING THE LANDSCAPING WHEN YOU WERE NOT HOME, YOU LEFT LATE THAT MORNING AND YES, WE DID COMPLETE THE WORK BEFORE YOU RETURNED. IF THIS WAS "DOING THE WORK WHILE YOU WERE NOT HOME" THAN YES, WE ARE GUILTY. YOU MENTIONED YOU DISCUSSED THIS ISSUE WITH ME ON THE TELEPHONE ALSO. THIS IS ANOTHER FALSE STATEMENT. I HAVE NOT SPOKEN TO YOU WITH REGARDS TO THIS INCIDENT AS I DID NOT REALIZE THERE WAS A PROBLEM UNTIL I READ YOUR REPORT. BECAUSE YOU DID NOT MENTION ANY DISSATISFACTION TO ME, YOU DID NOT GIVE ME THE OPPORTUNITY TO DISCUSS YOUR CONCERNS AND/OR RECTIFY THE SITUATION. I WOULD HAVE APPRECIATED THE COURTESY OF ALLOWING ME TO EXPLAIN TO YOU/CORRECT ANY ISSUES YOU MAY HAVE HAD WITH OUR WORK PRIOR TO CONTACTING AN OUTSIDE ORGANIZATION. OUR CONTRACT ALSO STATES WE MAY ARRIVE ON SITE WITHOUT NOTIFICATION DUE TO SCHEDULING CHANGES.
BEVERLY W.
06/2007
5.0
tree service
 + -1 more
They are excellent and he has his son work with him.
Description of Work: Tree trimming.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy J.
05/2006
5.0
tree service
 + -1 more
Steven Menchhofer called a couple of days ahead to let me know when he and his crew would be here and they arrived when he said they would. They completed the work in a timely manner and cleaned up well upon completion of the job. I liked that he sent me an invoice instead of needing payment right on the spot. The price for all the work seemed very reasonable when compared to the other estimates that I received. I would definitely hire this company again for future tree needs.
Description of Work: They removed 2 smallish trees and several limbs that were hanging over the back roof of our house and our deck. The limbs removed were on extremely old, tall trees and access to them was fairly limited. Because of the drop off behind our house, no heavy equipment could be used. They did a lot of hauling of these branches by hand as they had to bring them around to the front of our house to get them to their trucks and equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$816
BEVERLY W.
08/2005
5.0
tree service
 + -1 more
THEY CLEAN AFTER THEMSELVES. THEY ARE VERY GOOD. I FEEL LIKE THEY ARE FAIR PRICE WISE.
Description of Work: TRIMS TREES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANNA I.
05/2004
5.0
tree service
 + -1 more
STEVEN MENCHHOFER CAME OUT TO OUR HOUSE AND GAVE US AN ESTIMATE. HIS ESTIMATE WAS BY FAR THE LOWEST OF SEVERAL COMPANIES WHO HAD COME OUT. HE FOCUSED ON WHAT WE WANTED DONE AND DID NOT ''ADD ON'' ADDITIONAL JOBS THAT MANY COMPANIES DID. WHEN I ASKED ''WHAT IS THE MAXIMAL COST THE JOB COULD COST?'' HE SAID IT WOULD BE THE ESTIMATE, AND NOT ANY MORE. SURE ENOUGH, HE CHARGED US THE ESTIMATE. NICE, DOWN TO EARTH, GUY. SHOWED UP ON TIME. DID EVERYTHING WE AGREED TO, AND EVEN LEFT US FIREWOOD.
Description of Work: CUT SEVERAL SMALL AND LARGE HIGH BRANCHES FROM MANY TREES SURROUNDING OUR HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Landscaping,
Lawn and Yard Work,
Hauling,
Snow Removal
FAQ
MENCHHOFER TREE CARE is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 6:00 AM - 8:00 PM
Tuesday: 6:00 AM - 8:00 PM
Wednesday: 6:00 AM - 8:00 PM
Thursday: 6:00 AM - 8:00 PM
Friday: 6:00 AM - 8:00 PM
Saturday: 8:00 AM - 9:00 PM
MENCHHOFER TREE CARE accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, MENCHHOFER TREE CARE does not offer free project estimates.
Yes, MENCHHOFER TREE CARE offers eco-friendly accreditations.
No, MENCHHOFER TREE CARE does not offer a senior discount.
Yes, MENCHHOFER TREE CARE offers emergency services.
No, MENCHHOFER TREE CARE does not offer warranties.
MENCHHOFER TREE CARE offers the following services: Certified ARBORIST; ANALYSIS, RESIDENTIAL LANDSCAPING, Tree REMOVAL AND REPLACEMENT, PRUNE, DIAGNOSE, CUT TREES, FERTILIZE TREES, STUMP REMOVAL, Plant Health Care, Tree Pruning, TOPSOIL, MULCH. SNOW REMOVAL. EMERALD ASH BORER PROTECTION SNOW PLOWING