We are a family owned and operated company, offering Large appliance repair, insinkerator garbage disposal warranty and non warranty repair, also spa tubs and out door hot tub repair and maintence. We work COD and accept cash check visa and master card.
Business highlights
52 years of trusted experience
Services we offer
Washers. Dryers. Refrigerators. Garbage disposals. Hot water heaters. Hot tubs. Whirlpool baths. Freezers. Dishwashers. Microwaves. Ovens. Ranges. Cook tops.
Description of Work: Replaced the rubber gasket in the front load washer tub. Also tightened everything on the machine. Advised about service before it goes out of warranty. Runs better than before the gasket tore. Would definitely recommend and use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
John and Shirley B.
04/2013
5.0
appliance repair
+ -1 more
All went very well and as stated above we are pleased and recommend their company.
Description of Work: Our Maytag electric clothes dryer is several years old and has never required service, however, the drum stopped rotating. After reviewing Angies list we chose Gregories Appliance. Mr. Gregory came the next day at the time he indicated. He knew the machine very well. He removed the front without pulling the unit out from the wall, replaced the drive belt and was done in about 45 minutes. He was very profession able and we enjoyed talking with him. We are very pleased with his work and with the repair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112.29
Susan C.
04/2013
5.0
appliance repair, small appliance repair
+ 0 more
They came this morning to fix my refrigerator and my washer. Over the years they have fixed issues with my washer, dryer, and refrigerator. They perform great work, they show up on time, it is easy to make an appointment. They are friendly and knowledgable. I trust this company and would refer them to my friends and family.
Description of Work: We have used Gregory's for about 5 years for all of our appliance repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOHN C.
04/2013
5.0
appliance repair, small appliance repair
+ 0 more
Great service - on time -courteous - friendly professional - good value.
Description of Work: Replaced heating element in dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
ROBERT T.
03/2013
5.0
appliance repair
+ -1 more
It all went well. Walter was very professional, efficient, and helpful. We will call Gregory's again the next time we have appliance troubles.
Description of Work: Our electric clothes dryer had quit heating. The drum would turn, and air flowed from the outside vent, but would not dry with heat. So, the high limit switch was replaced. I had scheduled for an "after noon" appointment. Walter called about 12:30 to say he would arrive in 5 or 10 minutes. Upon arrival he asked me to describe what was wrong with the dryer. After my explanation he removed the back of the dryer, and made a few checks with his meter. The high limit switch checked bad. So, he installed a new one, replaced the back, and ran the dryer to see if it was heating properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lori P.
03/2013
5.0
appliance repair
+ -1 more
We used Gregory's Appliance Service to fix a stand-alone ice machine for our church which was purchased off Craigslist. We were very impressed with the promptness of service and the information provided on how to avoid any scale build-up issues in the future. Will definitely call Gregory's next time we have any appliances that need repair. They were courteous, professional and knowledgeable.
Description of Work: Ice Machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nevin P.
01/2013
5.0
appliance repair
+ -1 more
Our Whirlpool Duet washer stopped distributing water into the drum last night. I called Gregory's Appliance at 9:30am and was told that the techs were booked for the 24th, but I could make an appointment for the 25th. I mentioned that I did need the washer, so the receptionist contacted Walter who called me and said he could come out the same day. He arrived at 3:15, and was finished by 3:52. All that was needed was some cleaning to my distributer motor and a good rinse. He didn't try to convince me to replace parts, he was comfortable with me watching, even went so far as to teach me what he was doing, and he also took a look at my hot water heater. Overall, I found Walter to be professional, friendly, prompt, and very good at what he does. I would recommend Gregory's Appliance to anyone who needs assistance with their appliance repair needs. Thank you so very much for assisting me and my family so quickly!
Description of Work: Our Whirlpool Duet washer stopped distributing water into the drum. Walter arrived and assessed that all that needed to be done is some simple cleaning of the distributor motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Karen N.
01/2013
5.0
appliance repair
+ -1 more
I called first thing in the morning, told them the problem, and gave them the times I would be available. They were happy to plan around my schedule. Walter came in a timely manner. He was very courteous and professional. He was informative as I asked him about other appliances as well. He found the problem and reset the thermostat. He also told me how I could do it myself in the future. I was impressed by that since he would not have had to let me know that it was simple for me to do. He was quick and efficient. I will also call them for any other problems I might have, even HVAC systems.
Description of Work: Our oven was not heating to the correct temperature. The heating elements worked, so he had to determine what was not working correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Susan S.
12/2012
5.0
appliance repair
+ -1 more
Gregory's Appliance was great. They installed a new part on my dryer. Our service man was polite and very competent.
Description of Work: Gregory's Appliance was great. They installed a new part on my dryer. Our service man was polite and very competent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
David N.
12/2012
5.0
appliance repair
+ -1 more
Walter Gregory arrived when expected with all necessary parts and tools need to complete the repair on our dishwasher. He was very professional and efficient. It is a pleasure, in this day and age, to find a repair service that takes pride in their work and charges a fair and reasonable price. When we have our next appliance failure I will be phoning Gregory Appliance Repair.
Description of Work: The door switch/latch was replaced on a Bosch dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Bobby W.
12/2012
5.0
appliance repair
+ -1 more
He emailed me back early Christmas Eve morning and was at our house a few hours later! The gentleman was very friendly and professional. He discovered that the heating element had went out. Luckily he had a new one that fit our Samsung dryer on his truck. He had it figured out and our dryer back to working again in about an hour. This was fantastic, especially considering the holiday! It was a little expensive ($237), that was the only downside. Honestly though I figure I would have paid just as much through any appliance service company. I will use Gregory's if we need service again.
Description of Work: Our dryer stopped working the night before Christmas Eve. I emailed several appliance service places on Angie's List and most of them didn't respond, but Gregory's did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Mark G.
11/2012
5.0
appliance repair
+ -1 more
We awoke to what smelled like burning plastic and founf the refrigerator making an unusual noise. We called Gregory's Appliance Service at 8am and was on the call list to recieve service after lunch. Walter Gregory arrived promptly at 10am, as he knew we needed to get to work. The refrigerator needed to have the overload & relay switch replaced, which he did very quickly. He also found a "kink" in the water line which he fixed free of charge. Walter was very professional and courteous- we certainly would call for any further service needs.
Description of Work: The refrigerator needed to have the overload & relay switch replaced, as it had burned out and was making a burnt plastic smell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
SHANNON C.
11/2012
5.0
appliance repair
+ -1 more
Gregory's was out very promptly and on time to install the new coil. In addition to being very professional they also gave me some tips on where I could purchase an overhead fan filter at a low price! I will call them again if I need them.
Description of Work: We have an old built-in electric oven and the bottom coil died.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Ronald L L.
10/2012
5.0
appliance repair
+ -1 more
The part needed was quoted at $150 by a supplier. He spent about 10 minutes calling around some other places and found the part for half the price, which I appreciated. I was very satisfied with the service. They have been in business since 1974 and it is family owned and operated by a father and son team.
Description of Work: I had a stove that burnt out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Eugene & Cheryl M.
10/2012
5.0
appliance repair
+ -1 more
The repairman was punctual, clean, knowledgeable and sucessful repairing our washer.
Description of Work: Washing machine repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Angie G.
09/2012
3.0
appliance repair
+ -1 more
Was late - did not arrive at scheduled time. Set metal tool box on wood kitchen floor with nothing underneath it to protect floor from damage. Moved out/back in refrigerator with nothing underneath to protect wood floor. Identified problem and repaired quickly. Dripped water in several areas on floor and then stepped in it which created a larger mess. Per company information, there was supposed to be a 10% senior citizen discount. This was not honored. Only offered $5.00 off service call.
Description of Work: Repaired (cleaned out) water line to ice maker.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$80
Response from Gregory's Appliance Service
I am very sorry you were not 100% happy. We are a small family owned company and do are very best to satisfy every customer. Are discount for Senior Citizens is the same as angie's list coupon. $5 off Service Call or 10% off Parts witch ever is greater is used. Not both. On this job there was no parts sold just service call and Labor. Only one discount can be applied to each ticket. Thank You Walter Gregory. P.S. Once Again i am sorry we did not exceed your expectations.
JUDY D.
09/2012
5.0
appliance repair
+ -1 more
Overall the services was excellent. He was very honest in informing me on what was best to do for services as opposed to the cost of fixing it or buying a new one. He was great, honest, punctual, and very reasonable in prices.
Description of Work: I used their services for stacked washing machine repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN C.
07/2012
5.0
appliance repair
+ -1 more
I called Gregory's appliances on Monday morning a little after 8 a.m. Walter called me about 9:20 and told me he would be at the house in about 40 minutes. He was. He was great to deal withy even though I decided, with his input, not to have the work done. He unloaded the freezer so he could get to the area he needed to see. He loaded it back up when he was done. He gave me some tips on what he would suggest as far as brand for a new refrigerator. I will definately call this company if I need any work done on appliances in the future.
Description of Work: My refrigerator and freezer were not keeping food cold. Walter came and determined that all fans, etc were working. He took the door to the compressor area off and found that the compressor was too weak. He told me that his opinion was that the refrigerator was not worth fixing. He told me that price of the parts alone and I decided to replace the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Jessica P.
06/2012
5.0
appliance repair
+ -1 more
He was able to come out next day and was very professional. He called before he came and showed up at our scheduled time. He repaired washer and then also made it level by putting on the front legs it was missing. He was very helpful and courteous. The service was great.
Description of Work: Washer wouldn't spin or drain water. It was for rental house. He repaired it and was very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Terri J.
03/2012
5.0
appliance repair
+ -1 more
Repairman was on time, diagnosed the problem and had it repaired in one-half hour for the stated price. He also gave me a good tip to prevent future problems. Great job.
Description of Work: Replaced the heating element on an electric clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Pamela D L.
03/2012
5.0
appliance repair
+ -1 more
Gregory Appliance Repair We have used Gregory Appliance Repair, for many years and there is nothing bad at all about them. They do all the work on our rental properties.
Description of Work: Gregory Appliance Repair We used Gregory Appliance Repair, last fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven S.
03/2012
5.0
appliance repair
+ -1 more
They do excellent work. I would highly recommend them.
Description of Work: I use them for appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris N.
01/2012
5.0
appliance repair
+ -1 more
day called 15 min after 10 years ha ha will use again
Description of Work: Ice maker has been intermittant making ice and just quit. called Greggory appliance repair came next day called 15 min before arrival tech. and owner showed up and found the problem very quickly cleaned out fill line to ice maker and explained that this can be a problem when it gets dirty Frigerator is not not new so this happens Ice maker working great now will call again if I need another appliance repair very nice guy glad I called him I would have spent much more time fixing my self on this problem and he was nice enough to show me the problem so I learned something in the process of the repair super Guy difinatly will use again if needed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Kathryn M.
12/2011
5.0
appliance repair
+ -1 more
I called at 8am and they gave me a 12-2 window that same day. He called right at noon to see if this was a good time and showed up 15 minutes later as promised. Very nice guy. He took a look at the dishwasher and thought we just had some major build up. He gave his opinion that the washer was looking pretty bad and we might not want to put tons of money into it. (I appreciated the advice because sometimes you never know how bad things are when you know nothing about appliances). Took some parts out, cleaned them and wet vac'd some out and then tested it out. Still not fixed. So he took it apart even more, all the way to the pump, going through all the tubes and cleaning them all out and discovered that the tubes were all but filled with build up. He cleaned it all up, got everything all back to nornal, then put back together again. He then tested it out and it was flowing like brand new. He said he thinks he got it back to the point of being almost brand new again and that if we clean it as he suggested (dishwasher magic 4 times today, then once a week for a month, then monthly from now on) we should be able to get several more years out of the washer. My total was $69 for the service call, $60 for the time it took him to clean it all out (about 90 minutes), and $20 for the one part he had to replace for a total of $150. I had a $5 off coupon from angie's list so $145 total. I was happy with this- way cheaper than having to buy a new dishwasher!
Description of Work: Dishwasher wasn't training and there was water left in the bottom of the machine. My husband tried to clean some filters but that didn't work so it was time to call a professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
DAVID & LEANNE J.
12/2011
5.0
appliance repair
+ -1 more
I don't remember what the service call cost, but it was stated on the phone and I thought it was reasonable. He came out right away, fixed our dishwasher, and explained everything. I was especially impressed with his professionalism when he discovered that we had been using another repair service that we were happy with. He made it clear that he would not compete with the other one for our business, but would be available if needed. In fact, he was interested in contacting that person (also a one-man operation) to see if they could cover for each others' vacations. I have kept his business card and would use him again.
Description of Work: Our usual appliance service was on vacation when our dishwasher quit. I consulted Angie's List and chose Gregory's Appliance Service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Appliance Sales and Installation,
Water Heaters
FAQ
Gregory's Appliance Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Gregory's Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Gregory's Appliance Service does not offer free project estimates.
No, Gregory's Appliance Service does not offer eco-friendly accreditations.
No, Gregory's Appliance Service does not offer a senior discount.
No, Gregory's Appliance Service does not offer emergency services.
Yes, Gregory's Appliance Service offers warranties.
Gregory's Appliance Service offers the following services: Washers. Dryers. Refrigerators. Garbage disposals. Hot water heaters. Hot tubs. Whirlpool baths. Freezers. Dishwashers. Microwaves. Ovens. Ranges. Cook tops.