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The Plumber, Inc.

Plumbing, Drain Cleaning, Wells and Pumps,

About us

The Plumber is a Family Owned an operated business. We are a licensed, full-service plumbing contractor serving customers in Northwest Indiana. We are fully bonded and insured for your personal protection, and we offer quality plumbing service at reasonable prices. Our service vehicles are stocked, saving your money and time! The Northwest Indiana Plumber services residential and commercial sinks, toilets, tubs, laundry facilities, clear stoppages in sewer lines. We also install or repair hot water heaters. We provide 24 hour a day, seven days a week service for all Northwest Indiana customers.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

24-Hour Emergency Service, Bathroom and Kitchen Remodeling, Battery Back Up Systems for Sump Pumps, Call for After Hour Appointments, Drain and Sewer Cleaning, Faucet Repair & Installation, Gas Leak Repair, Jetting, Plumbing, Sewer Rods, Sump Pumps, Toilets, Water Heaters, Appliance Installation, Back Up Sump Pumps, Camera Lines, Drain Cleaning, Ejector Pumps, Family-Owned Business, Faucets, Residential and Commercial, Sewer Rodding

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 79 reviews

Theresa G.
05/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Elise C.
06/2016
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Repairs and connectivity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Carla S.
03/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: The workman was rude and brusque. The toliet pipes have stopped rattling but now the gravity toilet blows up bubbles and splashes badly when we flush, making even louder noises. He says it would go away (air trapped in the system) but it never has. I don't want to pay the same man to come fix his mistake so at some point we will have another person out to fix it.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0


Response from The Plumber, Inc.
[Member Name Removed], Good morning, I am sorry to hear you were unhappy with The Plumber's service. Hopefully we can remedy your problem. I will send our foreman out Friday afternoon to address the problem you are having with your toilet. Once again I am sorry for any inconvenience this has caused. Thank you, The Plumber

Patricia H.
01/2016
5.0
plumbing, wells
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Ruth K.
01/2016
5.0
remodeling, handyman service, plumbing
  + 1 more
.
Description of Work: Replaced main pipe under sink that had developed a leak after 45 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266.3

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

RENATA L.
12/2015
5.0
handyman service, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Would recommend. They do great with small jobs or large jobs. They have done at least 6 jobs for LaSalle Realty Group from Plumbing Inspections, dewinterizations, freeze damage repairs, replacement of water heaters, and installations of all new fixtures such as toilets, shower fixtures, exterior spigots, etc. Thanks "The Plumber Team"!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,500

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Karen C.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Joseph K.
10/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: A plumber showed at the time promised. He unplugged an indoor sewer line and did a good professional job in less then 30 minutes. I would definitely use THE Plumber again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Ingeborg S.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: repaired leak on bath tub drain connection to 4" Cast. Also rodded K/S drain 45' |to remove blockage. All tests good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Sandy H.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: They took care of a toilet not flushing. We were very, very pleased. They did a great job and didn't make a mess.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

Pat D.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I hired this firm to change insides of 2 toilets. The owner and an assistant arrived on time to do the work. Each one worked on a toilet. It took two hours for each one to change the flapper in a toilet. I notified them per internet 2-3 weeks after initial visit of problem with chain coming loose, but received no call-back. I had a friend fix it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$275

Response from The Plumber, Inc.
Dear valued customer, I am sorry you didn't have a positive experience with The Plumber. Please feel free to call us at 219-663-7608 so that we can resolve your complaint. I apologize I never received a message stating you needed us to return to fix any problems with your toilet. I look forward to hearing from you soon. Thank you and have a wonderful day. The Plumber

Robin K.
07/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: They replaced a water heater. It was a Saturday evening and we were having people over the next day, so we needed prompt service which they provided. They were at my home with in a couple hours. They were fast and professional. Will use their service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

Todd S.
06/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Dear valued customer, I am sorry you didn't have a positive experience with The Plumber. Please feel free to call us at 219-663-7608 so that we can resolve your complaint. I look forward to hearing from you soon. The Plumber

Ellen Q.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed hot water tank. Price was equal to other quotes we received. My daughter called them to come back and check it out a week later. She used all the hot water and she thought there was a problem. They came out and checked it out promptly and assured her all was okay

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

JANE M.
04/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Replaced a broken water heater. We had just returned from a long stay in Florida to find our water heater leaking badly when we turned on the water. They came early the next day and did a fine job in installing a new heater. We were happy in all ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

DON V.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced one faucet and parts for two others. Everything works better now and is clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from The Plumber, Inc.
Thank You for calling us! Also, thank you for taking the time to give us an "A" grade on Angie's list. We appreciate your business and we are very happy to hear you are satisfied with our work. Again, thanks so much!

David G.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed 18" dishwasher. Even fixed our garbage disposal. No issues whatsoever. Nice, professional, expedient - would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Response from The Plumber, Inc.
Dear Valued Customer, Thank you so much for placing your confidence in us. We appreciate your business and you taking the time to give us such a positive review. Again, thank you!

Loretta M.
12/2014
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Response from The Plumber, Inc.
Thank you for taking the time to give us a such positive grade. We appreciate the confidence you have placed in us. Again, thank you!

jay B.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from The Plumber, Inc.
Dear Customer, We appreciate you taking the time to give us an A grade on the work performed at your home. Thank you so much for calling us! We are happy to hear you are satisfied with our work. Again, thank you! The Plumber Inc

Sue K.
06/2014
5.0
plumbing, wells
  + 0 more
.
Description of Work: We originally thought we needed an injector pump, however Jeff told us we only needed a sump pump and saved us $200. We were amazed that someone would actually tell us the truth and SAVE us money. Plus he was here for less than an hour. They worked with our time slot without a problem the day we called, amazing. We will definitely use them again if needed and refer all of our friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371

Response from The Plumber, Inc.
Thank you for taking the time to give us such a positive review. We appreciate your business. Happy customers is the best compliment we can get. Again, thank you!

Jennifer S.
06/2014
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: My sump pump float switch was continuously stuck in the on position causing it to run incessantly. After ensuring the existing pump didn't have some sort of debris stuck causing it to run, the plumber went to work. He quickly replaced the existing pump. |I also had a leaking spigot that needed to be replaced. The majority of the labor cost was actually a result of this problem. I felt bad because he had to keep running in & out of my house because he just could not get it to "attach" to my brick home. Any type of screws or anchors just weren't gripping for some reason. |Ultimately, while he arrived at the tail end of the window I was provided, I am very happy with the work that was done. Also, the price was the best of anyone I contacted to get an estimate for the job. Also, the sump pump they installed had one of the better warranties. The representative even went into detail on why I would want their pump vs another brand/type.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Plumber, Inc.
We appreciate your business and we are thrilled to hear how happy you were with our services. Thank you for taking the time to give us such a positive review!

Dorothy M.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Water shut off valve replaced

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from The Plumber, Inc.
Thank You for taking the time to give us a positive review! We appreciate your business!

R E R.
09/2007
5.0
drain cleaning
  + -1 more
I wasn t too happy when I found out that I had to fix this issue because the blockage literally was near to the street. This company came right out and took care of the situation without a hitch. They were very professional and always courteous to us. I plan on using them again when I have to in the future and definitely recommend them to others.
Description of Work: We had very bad clog in our main sewage pipe leading out to the street. This company came out with cameras and snaked down into the line to find the exact location of the blockage. They then had to close of the street and back hoe dig down and replace the piping, going through concrete and dirt. This took 4 days to complete and they replaced the concrete and dirt and cleaned up, taking all the waste away with them when they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

08/2006
5.0
plumbing
  + -1 more
THEY WERE VERY FRIENDLY AND PROFESSIONAL. THEY KNEW WHAT THEY WERE DOING AND GAVE US A REASONABLE PRICE. THEIR WORKERS ARE VERY CUSTOMER FRIENDLY AND EFFICIENT.
Description of Work: THEY INSTALLED MY HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jenny R.
08/2006
3.0
wells
  + -1 more
AFTER THEY FINISHED REPLACING THE SUMP PUMP, THERE WAS A LEAK IN A PIPE IN THE WALL. SO THEY HAD TO COME BACK AND REPLACE THAT PIPE. THEN THE TOILET WAS STILL RUNNING, SO THEY HAD TO FIX THAT AGAIN.
Description of Work: THEY CAME TO FIX MY TOILET THAT KEPT RUNNING AND REPLACED THE SUMP PUMP.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from The Plumber, Inc.
OUR COMPANY IS VERY PROFESSIONAL, AND WE DO QUALITY WORK AT A VERY GOOD PRICE, COMPARE OUR PRICES. OUR COMPANY AGREED TO A MONTHLY PAYMENT PLAN FOR THE MEMBER, AND SHE DID NOT PAY. HER ACCOUNT WAS PLACED IN COLLECTIONS. AND SHE IS REFERRING TO TWO DIFFERENT TOILETS, ONE WAS A BASEMENT TOILET AND ONE IS A HALL TOILET. ALMOST ALL OF OUR CUSTOMERS ARE VERY SATISFIED WITH OUR WORK AND THEY OFTEN REFER US TO THEIR FRIENDS. THE MEMBER MUST BE UPSET ABOUT BEING PLACED IN COLLECTIONS FOR NOT CONTACTING US OR PAYING HER BILL.

Contact information

1280 N INDIANA AVE, Crown Point, IN 46307

http://www.nwiplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

The Plumber, Inc. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumber, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Plumber, Inc. does not offer free project estimates.
Yes, The Plumber, Inc. offers eco-friendly accreditations.
No, The Plumber, Inc. does not offer a senior discount.
Yes, The Plumber, Inc. offers emergency services.
No, The Plumber, Inc. does not offer warranties.
The Plumber, Inc. offers the following services: 24-Hour Emergency Service, Bathroom and Kitchen Remodeling, Battery Back Up Systems for Sump Pumps, Call for After Hour Appointments, Drain and Sewer Cleaning, Faucet Repair & Installation, Gas Leak Repair, Jetting, Plumbing, Sewer Rods, Sump Pumps, Toilets, Water Heaters, Appliance Installation, Back Up Sump Pumps, Camera Lines, Drain Cleaning, Ejector Pumps, Family-Owned Business, Faucets, Residential and Commercial, Sewer Rodding

Contact information

1280 N INDIANA AVE, Crown Point, IN 46307

http://www.nwiplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day