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The Plumber, Inc.

Plumbing, Drain Cleaning, Wells and Pumps,

About us

The Plumber is a Family Owned an operated business. We are a licensed, full-service plumbing contractor serving customers in Northwest Indiana. We are fully bonded and insured for your personal protection, and we offer quality plumbing service at reasonable prices. Our service vehicles are stocked, saving your money and time! The Northwest Indiana Plumber services residential and commercial sinks, toilets, tubs, laundry facilities, clear stoppages in sewer lines. We also install or repair hot water heaters. We provide 24 hour a day, seven days a week service for all Northwest Indiana customers.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

24-Hour Emergency Service, Bathroom and Kitchen Remodeling, Battery Back Up Systems for Sump Pumps, Call for After Hour Appointments, Drain and Sewer Cleaning, Faucet Repair & Installation, Gas Leak Repair, Jetting, Plumbing, Sewer Rods, Sump Pumps, Toilets, Water Heaters, Appliance Installation, Back Up Sump Pumps, Camera Lines, Drain Cleaning, Ejector Pumps, Family-Owned Business, Faucets, Residential and Commercial, Sewer Rodding

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 79 reviews

priscilla R.
11/2016
3.0
plumbing
  + -1 more
He was very thorough, punctual, and knowledgeable, but the estimate he gave us was incredibly high. The guy we found to actually do the work only charged us $3,000.
Description of Work: We called him out to give us an estimate for plumbing work. We needed re-piping on our lower level.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$16,000

Response from The Plumber, Inc.
Good morning, The Plumber Inc. has no record of this estimate, can you please provide documentation of this estimate? I feel this review may be for another plumbing company. Thank you, The Plumber Inc

Shelley G.
09/2016
5.0
plumbing
  + -1 more
He knew exactly what he was doing. He tried to just replace a part, driving all over to look for it. But it was an old off brand so we decided to replace with a new faucet. He also tightened the faucet on our other shower.
Description of Work: He replaced the shower faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$489

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Sylvia G.
09/2016
5.0
plumbing
  + -1 more
His price was the cheapest I could find and he did a really good job.
Description of Work: Fixed a faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Claude H.
09/2016
5.0
plumbing
  + -1 more
Very good company to work with. Prompt, courteous and a very good small family run company represented by employees that obviously enjoy what they do and strive to do the job the way it should be done; correctly the first time. Their employee Brian looked the job over, presented options in a very easy to understand way and completed the agreed upon work quickly and professionally. I would not hesitate to use this company again and will definitely recommend them to family and friends. Thanks for a very good job done at a fair price!
Description of Work: Repair cracked drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Kiran K.
07/2016
5.0
plumbing, wells
  + 0 more
We had a non-functioning sump pump of course, over the weekend. I looked up on Angie's list, and found this company that does services over the weekend at additional cost. We called, and were promptly answered . We were given a quote right away over the phone, which was over our budget. So we decided to wait till the next bushiness day, and on Monday morning, we called a few companies around for pricing and availability. We did find some very expensive quotes, some relatively cheap ones ( like 200$) cheap than the THE PLUMBER INC, but didn't get a professional attitude from the one with cheap pricing. So we decided to go with called THE PLUMBER INC and appointed them to do the above mentioned job. They were very professional and patient in answering our questions. Gave us the website and exact details for our products. They were also able to accommodate us within the very same day, to get the installation done. The works-man showed up at appointed time, had shoe covers on , so that my carpet stayed clean :) Even cleaned up the gravel and the erosions. Did the job right, and they stand by for guarantee for the services performed. Great experience. Will refer them and rehire them.
Description of Work: Installing new Sump pump, back up and battery system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,325

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Shelley G.
07/2016
5.0
plumbing
  + -1 more
He came very promptly. He was a no nonsense guy. We would use him again.
Description of Work: Unclogged floor drain and sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carole D.
01/2016
5.0
plumbing
  + -1 more
went fine. no problems or issues afterwards.
Description of Work: toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Kiran K.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
called these services at 8am this morning, the person on the phone was courteous. They fitted me right away in todays schedule. The serviceman showed up between the time window given. Services provided were professional, he even cleaned up after performing the job. The price seemed a little high to me. Quality of work done was good. I would definitely use this provider in the future.
Description of Work: Unclogged the kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Stacy H.
09/2015
5.0
plumbing
  + -1 more
Bath tub drain was leaking into the my basement. I called to schedule an appointment, and they came out that day!! Matt and Brian were the plumbers. They were amazing. These poor guys went through all my emotions in the time they were there. I went from crying to being slap-happy joking about the whole ordeal. They dealt with it very well, just doing their job while I was upset and laughing with us when we were joking around later. We were doing other work at the house and they offered us tools that I was looking for to finish something. I didn't need it. I ended up finding what I needed, but the offer was nice, and it makes all the difference when you have friendly people at your house for hours. I am not really sure what they had to go through to get the tub fixed the way they did, but it was A LOT. They had to make a trip back to the "base" for more parts because my tub is so old. Price was what I expected, probably even less than I expected as they were there for so long. Matt was kinda quiet; Brian was awesome! Both were very professional. Great personalities dealing with an emotional girl. Really makes a difference to some people to have such awesome personalities. I am one of those people. Thanks guys! Everything still seems to be working the way it should. I would definitely use them again for my plumbing needs. I also used this company for a new toilet install in my other house. They were great then too. Sorry, it was a while ago and don't remember the name of the guy that came out, but he was also very personable.
Description of Work: replaced a very badly neglected bath tub drain/faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

Sandra N.
09/2015
5.0
plumbing
  + -1 more
We called for an estimate which was accurate and the exact price we paid. They came to our house on a timely basis and were very professional and friendly. We would recommend them and call them again.
Description of Work: Replaced our garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs! The Plumber

thomas S.
08/2015
5.0
plumbing
  + -1 more
The two men that came to do the work really new there job well.they explained what they were going to d and started right way.they even replaced my tub faucet .Very clean and left my looking like nothing had happened.I would use them again and again.they even bet there estimate, it was less.
Description of Work: replaced my hot and cold water lines

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

brian K.
04/2015
4.0
plumbing
  + -1 more
They are good and professional too. They did a great job.
Description of Work: I use The Plumber Inc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

Rebecca P.
04/2015
4.0
plumbing
  + -1 more
They did a pretty good job. They did a couple of projects, some bathroom stuff. they did some kitchen stuff as well. We've used them in the past with H ers, D water heaters and stuff like that. It was reasonable. They were pretty honest about what you needed and what you didn't need. They didn't try to oversell you. They were very professional. The work was very good. They're always very responsive. I will absolutely use them again.
Description of Work: They did some plumbing work.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Plumber, Inc.
Thank you for taking the time to give us a positive review. We appreciate the confidence you have placed in us. Again, thank you very much!

Joan P.
03/2015
5.0
plumbing, water heater repair
  + 0 more
We weren't getting any water at all when turning the hot water on. Brian and Matt fixed the problem and made sure all our faucets were working properly. Brian and Matt were very professional and knowledgeable. We have had many negative issues with other plumping companies in the past. My husband and I were happy to finally have found a good plumping company. Very fair pricing and thorough. Our experience was a very positive with the Plumber Inc.
Description of Work: Fixed valve and pipe to the hot water heater, and faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

Kathleen N.
03/2015
5.0
plumbing
  + -1 more
Jeff was the plumber who came. He was on time and very nice, helpful and polite. He originally came to repair old garbage disposal which he began doing. In working on it we began to discuss the cost of replacement as the current one was pretty old and pretty rusty. I found out it would be only slightly more than $100.00 more to replace it with a new one. I chose to do this without any pressure or attempted sales on Jeff's part. He did a great job in a timely manner and cleaned up after himself. I was more than satisfied with the service and would definitely hire them again!
Description of Work: Installed a new garbage disposal and changed around some connections under kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

RICHARD B.
03/2015
5.0
plumbing, wells
  + 0 more
Noticed that our plumbing in our lower level was backing up. Called the plumber at about 5pm on a Sunday afternoon. All work was done and completed by 7:45pm! We were thrilled to get it fixed so fast and even with the premium for emergency response on a weekend evening the price still was very reasonable.
Description of Work: Replaced our ejector pump on a Sunday evening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Response from The Plumber, Inc.
Dear Valued Customer, Thank you for taking the time to give us such a positive review! We truly appreciate your business! Again, thank you. We look forward to serving you for all your future plumbing needs!

Andrew N.
02/2015
5.0
plumbing
  + -1 more
Carl called 30 minutes prior to arriving. He was on time, courteous, and left the house very clean. He took just over an hour to complete the work and even pointed out future concerns to my wife.
Description of Work: Replaced copper pipes and valves under kitchen sink and installed new fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242

Response from The Plumber, Inc.
Dear Valued Customer, We appreciate the confidence you have placed in us. Also, thank you for taking the time to give us such a positive review! We are thrill you are happy with our services and look forward to working with you again in the near future. Again, thank you!

Dagmar L.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
Brian and his helped Matt shoved up right on time. Brian was very helpful and explained everything he was doing. He was very pleasant and well informed about the work he was doing. The price was very reasonable.
Description of Work: Cleaned out a clogged pipe. Fixed a leak under the kitchen sink and revamped the plumbing to make it work. Placed a plug on an open drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Response from The Plumber, Inc.
Thank you for taking the time to give a such appositive review. Thank you for calling us and we are thrilled to hear you are so happy with our services. Have a great day! WE appreciate YOUR business!

James Z.
12/2014
5.0
plumbing
  + -1 more
Excellent experience from the very first phone call. Carl returned my call and gave me a rough estimate over the phone. One of the things I wanted done he talked me out of because it was to big of a gamble. Our house is built on a slab and if things went wrong, a small job would have turned into a big expensive job so Thank You Carl. I think the cost of the work was very reasonable and we plan on having Carl back sometime in January to replace the sink in our other bathroom and install a new toilet in our master bath. I highly recommend "The Plumber". I believe they are an honest and trustworthy business.
Description of Work: Installed new bathroom sink, faucet and water shutoff valves. Also repaired water valves and seats for the bathtub, replaced faucet and drain cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$476

Response from The Plumber, Inc.
Thank you for your confidence in us and taking the time to give us such a positive review. We appreciate your business so much. Thanks again!

Jerry V.
08/2014
5.0
plumbing
  + -1 more
Carl showed up within 20 or 30 min. after we called The Plumber Inc. After explaining what needed to be done and why (our house is on a slab.) he went to work on the faucet. Within an hour and a half to 2 hours from the time we called The Plumber Inc. we had a new faucet. We're happy with the job that was done and with the price....which was lower than we anticipated. We would highly recommend "The Plumber Inc." to anyone.
Description of Work: Replace leaking outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from The Plumber, Inc.
Thank you for taking the time to give us such a positive review. Your business is truly appreciated. We look forward to servicing your future plumbing needs. Again, thank you!

julie V.
06/2014
5.0
plumbing
  + -1 more
Super nice guy! So helpful and really took his time to make it work. Even helped kift that HEAVY sink into place!
Description of Work: Installed my faucet for farm house sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Plumber, Inc.
[Member name removed], Thank you for taking the time to give us such a great review. We appreciate your business! Here at the Plumber Inc we pride ourselves on great customer service and quality work. We are happy when you are happy. Thanks again!

thomas G.
04/2014
5.0
plumbing, water heater repair, water softeners
  + 1 more
Brian showed up behind schedule, but made up for it in the work performed. He was professional, courteous, went out of his way to explain what he was doing and only repaired what was necessary. This is the 2nd time we've used the Plumber - and would absolutely use them again. Top notch - very professional and knew exactly what to do in each case. A big plus ... he left each work area neat and clean. Highly recommend!
Description of Work: Remove and replace water heater, repair sink drain, mixing valve and water filter system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$800

Response from The Plumber, Inc.
[Removed members name], Thank you so much for taking the time to give us such a positive review. We appreciate your business! A happy customer makes us happy! Thanks again for calling us.

Dolores O.
03/2014
5.0
plumbing
  + -1 more
Brian was here at the time I was told to expect him. You won't get work like he had to do at the price he charged. It took hours, he cleaned up after himself, left no mess. Thank you!
Description of Work: Multiple - We have old plumbing, 48-49 years old. We know it was a big job to do. Brian the plumber had his work cut out for him, I give him an A+ and definitely will call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$564

Response from The Plumber, Inc.
Thank you for calling us! We are so happy that you are happy! Thanks for taking the time to give us such a positive review. We truly appreciate your business.

Rebecca R.
02/2014
5.0
drain cleaning, plumbing
  + 0 more
I liked him very much. It is not a huge company but it was more than one plumber. He did the work in about 2 hours. I also had him look at a cast iron pipe and asked how much for that work. He said $2100-$2300 so I was going to have that done in January but we've had too much snow. His name was Carl and he was knowledgable and quick. He identified the problem and it happened to be true.
Description of Work: I used The Plumber because my kitchen and bathroom sinks were not draining. He showed me that it was pretty clogged and he replaced the piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from The Plumber, Inc.
Thank you for taking the time to say such positive things about our work and giving us an "A". It is a pleasure working for you! We truly appreciate your business! Good customers are the best!

Linda P.
12/2013
5.0
drain cleaning, plumbing
  + 0 more
Very satisfied. Arrived on time and got right on the job. Very efficient; job done in no time.
Description of Work: Cleared a clogged drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from The Plumber, Inc.
Thank you so much for taking the time to give us such a positive review. We appreciate your business and look forward to working with you again in the future. We are glad to hear you were satisfied with our services.

Contact information

1280 N INDIANA AVE, Crown Point, IN 46307

http://www.nwiplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

The Plumber, Inc. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumber, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Plumber, Inc. does not offer free project estimates.
Yes, The Plumber, Inc. offers eco-friendly accreditations.
No, The Plumber, Inc. does not offer a senior discount.
Yes, The Plumber, Inc. offers emergency services.
No, The Plumber, Inc. does not offer warranties.
The Plumber, Inc. offers the following services: 24-Hour Emergency Service, Bathroom and Kitchen Remodeling, Battery Back Up Systems for Sump Pumps, Call for After Hour Appointments, Drain and Sewer Cleaning, Faucet Repair & Installation, Gas Leak Repair, Jetting, Plumbing, Sewer Rods, Sump Pumps, Toilets, Water Heaters, Appliance Installation, Back Up Sump Pumps, Camera Lines, Drain Cleaning, Ejector Pumps, Family-Owned Business, Faucets, Residential and Commercial, Sewer Rodding

Contact information

1280 N INDIANA AVE, Crown Point, IN 46307

http://www.nwiplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day