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The Plumber, Inc.

Plumbing, Drain Cleaning, Wells and Pumps,

About us

The Plumber is a Family Owned an operated business. We are a licensed, full-service plumbing contractor serving customers in Northwest Indiana. We are fully bonded and insured for your personal protection, and we offer quality plumbing service at reasonable prices. Our service vehicles are stocked, saving your money and time! The Northwest Indiana Plumber services residential and commercial sinks, toilets, tubs, laundry facilities, clear stoppages in sewer lines. We also install or repair hot water heaters. We provide 24 hour a day, seven days a week service for all Northwest Indiana customers.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

24-Hour Emergency Service, Bathroom and Kitchen Remodeling, Battery Back Up Systems for Sump Pumps, Call for After Hour Appointments, Drain and Sewer Cleaning, Faucet Repair & Installation, Gas Leak Repair, Jetting, Plumbing, Sewer Rods, Sump Pumps, Toilets, Water Heaters, Appliance Installation, Back Up Sump Pumps, Camera Lines, Drain Cleaning, Ejector Pumps, Family-Owned Business, Faucets, Residential and Commercial, Sewer Rodding

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 79 reviews

Dawn H.
11/2013
5.0
plumbing
  + -1 more
He was efficient, on time, and professional.
Description of Work: He came to fix the toilet and put new parts in the back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from The Plumber, Inc.
We appreciate you taking the time to give us a positive response. Thank you for letting us serve you! We are thrilled that you were happy with our services.

Mary A C.
10/2013
5.0
plumbing
  + -1 more
It turned out excellent. They guy came so quickly and came within the hour. He not only fixed the toilet and asked me if I was using bleach in the toilet, which might have caused the issue. They were very reasonable. He gave me information to help prevent issues in the future. He was recommended to me from another friend.
Description of Work: He repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from The Plumber, Inc.
We are thrilled to hear that you and your friend have been satisfied with our work. We truly appreciate your business. Thank you for taking the time to give us such a positive review.

Alvin H.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
It was wonderful. They are very knowledgeable and the same person came out both times. They are very prompt and on time. The don’t fool around and get right to work. They will answer all my questions, and they are very good at coming up to a solution to an unexpected problem. They were recommended to me by a relative and they also had great success with them. I will use them again.
Description of Work: They unclogged a drain in the crawlspace and also repaired a leak in our laundry room that was in the wall.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Plumber, Inc.
We appreciate that you took the time to give us such a good review. Thank you for calling us. We are happy you and your family are so happy with our work. We look forward to working with you again in the future. Again, thank you so much.

joyce D.
10/2013
5.0
plumbing
  + -1 more
They were fine and I would hire them again. The gentleman was very open and honest about what the issue was and what to look for when looking for plumbing fixtures. They got the job done in about an hour and a half, and got it done quickly. There were no issues with them on scheduling.
Description of Work: They installed a new shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Plumber, Inc.
Thank you for taking the time to give us such a positive review. We appreciate the confidence you have placed in us. Again, thank you for your business.

Barbara S.
10/2013
4.0
plumbing, wells
  + 0 more
They are very professional. Commercially their pricing is probably within reason, but for me they are more expensive than I expected. They are good and know what they are doing. They have also installed a shut off valve on our house so water from our sewage wouldn’t back up into the house. They are very efficient.
Description of Work: They worked on a watch dog battery that I have for my sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Thank you for calling us and taking the time to give us a positive review. We appreciate your business.

DENNIS W.
10/2013
5.0
plumbing
  + -1 more
I like them and I have used them other times before. They do good work and their prices are reasonable. Some plumbers in the area charge outrageous prices and these guys were good. They came out pretty quick and got the job done. I would use them again.
Description of Work: They fixed the outside spigots on the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
Thanks for such a positive review! Also, thank you for stating that other plumbers in the area have higher rates than us. We pride ourselves on good work at a fair price. We look forward to working with you again in the future. Thank you so much!

william S.
09/2013
5.0
plumbing, wells
  + 0 more
Called to get an estimate and price quote. The plumbers came out the next day, they were on time, curteous and professional, the price was the same and the job was completed quickly. I would recommend this company to everyone.
Description of Work: replaced a sump pump and did some repairs to kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Plumber, Inc.
THANK YOU SO MUCH FOR YOUR POSITIVE REVIEW OF OUR COMPANY. WE PRIDE OURSELVES IN DOING GOOD HONEST WORK. WE ARE UP FRONT WITH OUR RATES AND APPRECIATE THAT YOU WOULD RECOMMEND US TO YOU FAMILY AND FRIENDS. THANK YOU FOR LETTING US SERVE YOU!

Lael N.
08/2013
5.0
home remodeling, drain cleaning, excavators, plumbing, wells
  + 3 more
I am very happy with them. I always call them when I have a problem. They are very good. I have used them since I moved into the south 20 years ago. They are really nice people and their price is reasonable. They do a very nice job and they clean up after themselves. They practically lived in my house when they were digging up the basement for a week. They were here on time and they left on time. They are also very professional. Their names were given to me by a friend who would use them and I have used them ever since. The only time that I have used somebody else was on a weekend when they were on vacation when I called and I wanted something done with the sink immediately because I was having people over and they did not get back to me until Monday because they were off for the holiday too, otherwise, they are the people that I call first.
Description of Work: I use The Plumber Incorporated for unclogging the toilet, digging up my basement, rerouting things that are not done correctly, putting in pumps, doing plumbing on my bathtubs and fixing any plumbing emergency that I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Plumber, Inc.
THANK YOU SO MUCH FOR YOUR POSITIVE REVIEW OF OUR COMPANY. WE APPRECIATE THAT YOU PLACE YOUR CONFIDENCE IN US. THANKS TO YOU FOR BEING SUCH A LOYAL CUSTOMER. WE ARE GLAD TO HELP.

SHARON E.
07/2013
5.0
drain cleaning, plumbing
  + 0 more
I was having draining issues, and the toilet was leaking very badly. I bought a repair kit but couldn't shut-off the water because the shut-off valve in the bathroom and the main one downstairs wouldn't turn - frozen. The kit I bought wouldn't have worked completely b/c the house is old and the seal in the kit wouldn't fit. The plumber had to go back to their warehouse to get the part needed. They were quick and knew what they were doing. I am very happy with the results and their work.
Description of Work: routed drains, replaced frozen water shutoff valves bathroom and main, and fixed toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from The Plumber, Inc.
Thank you for such a positive review. We appreciate your business! Have a great day!

Georgette F.
04/2013
5.0
plumbing
  + -1 more
My experience with them was very good. They came promptly. I have done business with them for over 30 years. I found them to be very responsive. The job that they did for me extended over a 24-hour period. It was a big job. I found them to be hardworking. Their job took longer than what they thought it would and they needed to juggle other customers and I think they treated me very fairly. I would use them again in the future if necessary without question.
Description of Work: I've used The Plumber for my former business. It was not a household job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from The Plumber, Inc.
THANK YOU SO MUCH FOR YOUR POSITIVE REVIEW OF OUR COMPANY. WE APPRECIATE THAT YOU PLACE YOUR CONFIDENCE IN US. THANKS TO YOU FOR BEING A GREAT CUSTOMER FOR SO LONG!

Doug R.
04/2013
5.0
drain cleaning, gas leak repair, plumbing, water heater repair
  + 2 more
The two plumbers that came out were on time, friendly and very professional. Their work was outstanding on all four of the jobs that I had them do for me. They had all needed parts, completed the work very quickly and cleaned up after they were finished. I will always use this company for my plumbing needs in the future!
Description of Work: I had them fix a slow running drain in the kitchen, install a garbage disposal, fix a gas leak near the kitchen stove and fix a leaky (running) toilet in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from The Plumber, Inc.
[member name removed], Thank You for such a positive review of our services. We appreciate your business.

Lynda C.
04/2013
5.0
plumbing
  + -1 more
They did a great job and had it done very quickley.
Description of Work: We had an outside faucet for our hose repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Response from The Plumber, Inc.
[member name removed], Thank You for such a positive review of our services. We appreciate your business. We look forward to working with you again in the future.

julie V.
02/2013
5.0
plumbing
  + -1 more
Brian was punctual and very professional. Our tile person was still here and so it was pretty tight in the kitchen but that didn't bother Brian. Would definitely recommend The Plumber to my friends.
Description of Work: Farmhouse sink hook up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$370

Response from The Plumber, Inc.
[member name removed], Thanks for the great referral. We appreciate your business. Glad you were happy with our services.

joyce D.
09/2012
5.0
plumbing
  + -1 more
Arrived late. Came in to replace a shower valve that was leaking. Need to cut an access panel in the tub wall. They did it very neatly so repairing the area will be easy. He excused himselt outside to do some soldering and explained why he did it this way. After the install he tested for leaks and so see if the adjustment valve functioned. There were two guys. In and out within 1 &1/2 hours. The guy was very honest and said that we had purchased a good quality valve (replace a Gerber with a Delta). He said that the Lowes, Home Depot and Menards valves are usually cheaper than what you would purchase thru a plumbiing supply place. We puchased ours on Amazon. I was very pleased with the work, the quickness and the honesty of the guy. I would use the company again.
Description of Work: Replaced shower stall valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Sherry H.
07/2012
5.0
plumbing
  + -1 more
I like everything about them. I would continue to use them again in the future.
Description of Work: I used The Plumber Inc. for some pluming work. We have used them since we lived in another house, so we have been using them for about years exclusively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Betty R.
02/2012
5.0
plumbing
  + -1 more
I would recommend them and recommend them all the time. They are just good plumbers, take care of my plumbing concerns. I have used them for years.
Description of Work: They installed a new faucet and removed a leaky one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Virgina K.
05/2011
5.0
plumbing
  + -1 more
it went very well. cleaned up after job was done. answered all my questions.
Description of Work: Replaced shut off valve bollcock,and flapper in toilet. tested to make sure there was no leek.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Alvin H.
05/2011
5.0
plumbing
  + -1 more
This pipe had been leaking for awhile. The Plumber, Inc. was here on time and fixed it in less than 1 hour. Also, after telling them of some low cold water pressure for our washer, they cleared the screen on the inlet hose and fixed this problem as well. No additional charge! This company was highly recommended to me by a cousin. A first rate job at a very reasonable price. I will be using them exclusively from now on!
Description of Work: We had a cold water pipe leaking inside our laundry room wall. The leak was quickly diagnosed and repaired in less than one hour, including cutting into the wall. Everything was cleaned up after the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PAUL O.
08/2010
5.0
plumbing, water heater repair
  + 0 more
Called on a Thursday for a quote and install date, they were out first thing on Friday and installed my new water heater, hauled away the old one, and left a clean job site. Everything was as I expected it to be, the work, the bill, the cleanup. Good job by all.
Description of Work: Water heater purchase and installation, including extended warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,175

Richard J V.
06/2010
5.0
glass repair
  + -1 more
Randy & Josh were very professional and friendly. They were very considerate and left the job area immaculately clean. I cannot express how pleased we are.
Description of Work: Installed new European design glass shower door for shower enclosure of porcelain tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$690

Eileen T.
06/2010
5.0
plumbing
  + -1 more
Great! I called The Plumber first think that morning, I got a call back within the hour saying they were on their way. They quickly figured out the problem. While the cost a high in my opinion, they did come out a.s.a.p. so I couldn't argue with it! I would use them again and recommend them.
Description of Work: I was having new washer and dryer delivered and needed the existing connections repairs before the delivery.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DENNIS W.
01/2010
5.0
plumbing
  + -1 more
A few months ago we purchased a new refrigerator and had the water line installed. The problem was that the conection had been made to the unsoftened water line. These guys corrected this and patched the pipe. The new correct connection was made to a new line they installed. Copper instead of the plastic that had been there. They did a very nice job. We recommend these guys highly.
Description of Work: They gave us an estimate to re-install a water line to my refrigerator correctly and to run copper piping in the crawl space from the furnace room to the sink in the kitchen. They did the work today.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Dennis M.
06/2009
5.0
plumbing
  + -1 more
Went fine. Two guys worked in tandem to replace the two faucets. Done fairly quickly and the charge was fair.
Description of Work: Came out same day I called. Two hose bib faucets needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

bruce N.
05/2009
2.0
plumbing
  + -1 more
I didn't ask about an estimate, my mistake! He didn't test for leaks and I didn't notice a leak until he was gone. The faucets are not attached to the house and move around when turning on and off. They stick out too far from the house and he didn't caulk the void around the supply pipe, bugs and cold air can come into the house. I should have complained more than I did about unfinished job. He did come back and fix leak and put in 1 screw to attach 1 faucet to house. Won't use them again!
Description of Work: Replace 3 outdoor faucets

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$500

Response from The Plumber, Inc.
Our prices are always reasonable. We encourage all customers to price compare. The member's bill was under $500. Not only did we replace 3 outside faucets, we installed a laundry tub faucet and replaced a fill valve and flapper on a toilet. In this member's survey, they answered that they should've used Angie's List. As you can see, we have outstanding ratings before this customer, with the exception of one customer who had been sent to collections for non-payment. Our plumbers take great pride in their work. They are professional, personable, and highly efficient!!!

Robin W.
09/2008
5.0
plumbing, wells
  + 0 more
Everything seems to be in good order.
Description of Work: Our battery backup system on the sump pump was triggering an alarm, it was checked by the technician and he repositioned the wires. He checked the pump pipes and checked the outside flow, as it was overflowing into the outside drain pipe. Next checked was the end of the pipe in the field, where he dug a bigger trench for water to flow. He then made the outside pipe drain solid to force the water into the drain and not to overflow. This required resizing and sawing. He suggested if this didn't work, they had a forced air machine that might be needed in order to unblock the pipe, but so far it's working well. He rerouted the soft water drain into the pit instead of outside. He changed the pipe from the hot water heater not to rub against a 2 by 4 used for support, which stopped a rattling noise through out the house. Finally, he sized, secured and glued a pipe loose in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1280 N INDIANA AVE, Crown Point, IN 46307

http://www.nwiplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Water Heaters,
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

The Plumber, Inc. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumber, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Plumber, Inc. does not offer free project estimates.
Yes, The Plumber, Inc. offers eco-friendly accreditations.
No, The Plumber, Inc. does not offer a senior discount.
Yes, The Plumber, Inc. offers emergency services.
No, The Plumber, Inc. does not offer warranties.
The Plumber, Inc. offers the following services: 24-Hour Emergency Service, Bathroom and Kitchen Remodeling, Battery Back Up Systems for Sump Pumps, Call for After Hour Appointments, Drain and Sewer Cleaning, Faucet Repair & Installation, Gas Leak Repair, Jetting, Plumbing, Sewer Rods, Sump Pumps, Toilets, Water Heaters, Appliance Installation, Back Up Sump Pumps, Camera Lines, Drain Cleaning, Ejector Pumps, Family-Owned Business, Faucets, Residential and Commercial, Sewer Rodding

Contact information

1280 N INDIANA AVE, Crown Point, IN 46307

http://www.nwiplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day