Stanley Steemer - Carmel

THEY DID A GREAT JOB! CALLED ME WHEN THEY WERE ON THEIR WAY. EXTRA EFFORT ON PET URINE STAINS.

THE WOMAN WHO SCHEDULED THE WORK WAS VERY INFORMATIVE AND PROFESSIONAL. THE CREW ARRIVED ON TIME AND QUICKLY FINISHED THEIR WORK. A COUPLE OF THE ROOMS HAD SEVERAL STAINS, AND THEY DID NOT COME UP COMPLETELY, WHICH WAS A LITTLE DISAPPOINTING. BUT I DID NOT REQUEST ANY SPECIFIC STAIN REMOVAL TREATMENTS TO BE PERFORMED.

THEY WERE ON TIME, VERY POLITE, AND DID A GOOD JOB.

STANLEY STEEMER WAS VERY PLEASANT AND HELPFUL ON THE PHONE, SHOWED UP ON TIME TO DO THE WORK. THE WORKERS WERE VERY PLEASANT, AND THE CARPET LOOKED GREAT AFTERWARDS. THE PRICE WAS COMPARABLE OR LESS THAN OTHER COMPANIES I HAD CALLED FOR A QUOTE.

ON TIME. CONSCIENTIOUS. EFFICIENT. THOROUGH.

THE CARPET LOOKED REALLY GOOD WHEN THEY FINISHED BUT LATER ON IT HAD BROWN SPOTS. THEY CAME BACK TO TREAT THE BROWN SPOTS. THE TREATED SPOTS DISAPPEARED. THEY DID A GREAT JOB ON THE CAR SEATS WHICH HAD NEVER BEEN CLEANED IN 10 YEARS. THEY WERE VERY FRIENDLY AND COURTEOUS.

THE MEN WERE PROMPT, CLEAN, WORK WAS GREAT!

I WOULD CERTAINLY CALL THIS COMPANY AGAIN AND RECOMMEND THEM TO OTHERS. THE TWO WORKERS WERE OUTSTANDING AND TRULY CARED ABOUT PROVIDING A SERVICE THAT I WOULD BE SATISFIED WITH.

ON TIME, POLITE, INVITED QUESTIONS, QUICK BUT NOT HURRIED, THOROUGH. WERE CAREFUL OF MY PROPERTY.

THEY WERE AN HOUR LATE. THE CLEANING WAS NOT DONE TO REMOVE SPOTS, CERTAIN AREAS WERE UNTOUCHED. (I HAD TO GET BACK TO WORK AFTER THEY GOT HERE, SINCE THEY WERE LATE) I CALLED TO HAVE IT REDONE. THE SECOND CREW WAS PROMPT, REDID THE SPOTS AND REMOVED MOST STAINS AND FINISHED WHERE THE FIRST CREW MISSED. ALTHOUGH THE SECOND CREW WAS RESPONSIBLE, I WOULD PROBABLY NOT HIRE AGAIN DUE TO THE TIME I HAD TO SPEND GETTING OFF WORK TWICE TO GET IT DONE RIGHT.

THE TWO EMPLOYEES WERE PROFESSIONAL AND PROMPT. THEY WERE VERY CAREFUL NOT TO TRACK ON MY HARDWOOD FLOOR, AND TOOK CARE WITH MY FURNITURE. THE CARPET IS WHITE, AND IT LOOKED LIKE NEW WHEN THEY WERE FINISHED.

THEY DID A GOOD JOB. THEY WERE PUNCTUAL AND NICE. THEY HAVE A REASONABLE PRICE. WE DECIDED TO START THEIR REGULAR MAINTENANCE SERVICE BECAUSE THEY WERE GOOD.

THEY DID A HORRIBLE JOB! THEIR TECHS OBVIOUSLY HAD NO TRAINING IN THIS FIELD. THEY GOT SEALER ALL OVER THE TILE AND BASE BOARDS, ALL THE TILE HAD A FILM AND LOOKED VERY BAD. I KICKED THEM OUT AFTER 7 HOURS! DO NOT USE THEM! THE LOCAL MANAGER WAS NO HELP. I WILL BE CONTACTING THE DISTRICT MANAGER.

THEY ARE COURTEOUS AND ON TIME, THEY CALL BEFORE THEY COME. VERY PROFESSIONAL. GAVE ADVICE ON MY CARPET.

I THINK THEY TAKE PRIDE IN THEIR WORK.

BOTH EMPLOYEES WERE TIMELY and POLITE. THEY HAD PARKED THEIR SERVICE VEHICLE IN THE DRIVEWAY and THE GARAGE DOOR WAS OPENED. A SUPERVISOR CAME BY and ADVISED THAT THEY SHOULD HAVE HAD ME CLOSE THE GARAGE DOOR SO THE EXHAUST FUMES FROM THE VEHICLE WOULD NOT GET INTO THE HOUSE. HE HAD THEM MOVE THE SERVICE VEHICLE AWAY FROM THE GARAGE. ALSO, THEIR HOOKUP TO THE KITCHEN FAUCET WAS SUCH THAT WATER SPILLED ON THE COUNTER and FLOOR. THEY GOT UP THE WATER.

THEY ARE PROMPT AND DEPENDABLE. I WOULDN'T USE ANYBODY ELSE. THEY WILL TAKE CARE OF PROBLEM AREAS THAT SHOW UP WITHIN A DAY OR TWO AT NO CHARGE.

THEIR CUSTOMER SERVICE WAS PROFESSIONAL and COURTEOUS WHEN I CALLED TO SET UP APPOINTMENT. THEIR TECH'S CALLED TO LET US KNOW THEY WERE ON THE WAY. THEY GOT THE CARPETS VERY CLEAN (EVEN GOT OUT SOME STAINS I HAD WORKED ON MULTIPLE TIMES WITH MY OWN CLEANER), AND PLACED ALL FURNITURE BACK TO ITS ORIGINAL PLACE. EVEN WORE BOOTIES! DON'T LET THE LARGE COMPANY SCARE YOU, THEY PROVIDED SERVICE LIKE A MOM and POP OPERATION, HIGHLY RECOMMEND!

ONLY COMMENT WAS THEY INDICATED A SENIOR CITIZEN DISCOUNT OF 10%. WHEN THEY GAVE ESTIMATE OF $66.00 I WAS TOLD THIS WAS A MINIMUM PRICE AND NO DISCOUNTS ARE GIVEN WITH THE MINIMUM.

THEY WERE THERE RIGHT WHEN THEY SAID THEY WOULD BE. THEY DID A VERY THOROUGH JOB AND I'D DEFINITELY USE THEM AGAIN.

THEY USED TURBO FANS AND DEHUMIDIFIERS FOR 3 DAYS AND NIGHTS. THEY PROVIDED A CONTRACTOR FOR THE DRYWALL. THEY DID EVERY EVERYTHING THEY SAID THEY WOULD DO.

THEY WERE HERE WHEN THEY SAID THEY WOULD BE AND THEY WORKED QUICKLY, BUT DID A GOOD JOB.

THEY CAME WITHIN AN HOUR. THEY WERE ABLE TO GET OUT 80% OF THE STAIN. THEY DIDN'T CHARGE, BECAUSE THEY DIDN'T HAVE TO BRING THEIR STEAMER EQUIPMENT IN. I THOUGHT THEY WERE VERY PROFESSIONAL AND I WOULD USE THEM AGAIN.

THEY ARE VERY POLITE AND HELPFUL. THEY CLEAN UP AFTER THEMSELVES AND LEAVE ME EXTRA MATERIALS IN CASE I NEED THEM. I HAVE WRITTEN TWO COMPLIMENTARY LETTERS ON TWO EMPLOYEES BECAUSE THEY DID SUCH A GOOD JOB. THEY EVEN TAKE GOOD CARE OF MY DOG.

I RECEIVED GOOD SERVICE FROM THEM. THE TECHNICIANS WERE VERY CUSTOMER CONSCIENTIOUS. THE PRICING WAS JUST RIGHT FOR ME.