Stanley Steemer - Carmel

Great professional job. Carpet looks wonderful. Have a 10 month old puppy and no puppy odors.

Called in the morning and they were there same day. The crew was careful and great to work with. They moved all the furniture.

Application of stain repellent was not included in the quoted price and was a significant expense.

They were available right away, the representatives we professional and on time. We had 2 rooms with pet odor that they were supposed to deodorize, but they still smell bad. There were stains that they could not remove (not their fault), but the carpet was much cleaner in the rooms without pet damage.

Courteous service and prompt in reply but we had to ask them to go over spots that were not thoroughly cleaned on first pass. They did perform touch up and overall satisfied with the service

The charge is for all the rooms in my home, the charge is a little high but definitely worth the quality. I have used them many times and will continue to do so.

A GOOD EXPERIENCE. THIS IS THE 4TH TIME I HAVE USED STANLEY STEEMER TO CLEAN MY CARPETS. THEY ARE CONSISTENTLY POLITE and PROFESSIONAL. THEY PERFORM THEIR WORK TO A CONSISTENT HIGH STANDARD and I WILL USE THEM AGAIN. THEY WERE ABLE TO CLEAN AN AREA RUG FOR ME THAT I DIDN'T THINK COULD BE CLEANED. THIS WAS IN ADDITION TO WHAT I HAD THEM COME FOR. DON'T BE AFRAID TO USE THEM.

The two young men were very professional and hard workers. My carpet looks great!

I HAVE ALWAYS BEEN PLEASED WITH STANLEY STEEMER. THIS TECHNICIAN WAS VERY VERBAL ABOUT HOW SOILED MY CHAIR WAS. I DIDN'T APPRECIATE THAT. THE REASON I CALLED THE WAS TO CLEAN THE SOIL. OTHER TECHNICIANS HAVE BEEN MORE PROFESSIONAL.

DID A GREAT JOB. MOVED AND REPLACED ALL FURNITURE. DID WORK QUICKLY AND THOROUGHLY.

MADE THE APPOINTMENT EARLY IN THE WEEK, ASKING FOR SATURDAY AVAILABILITY, AND THEY WERE ABLE TO GET ME IN THIS WEEK! JASON EXPLAINED MY CONTRACT THAT I HAD PURCHASED THE TIME BEFORE. THEY CLARIFIED THAT MY 3 CLEANINGS WOULD BE NEEDED TO BE SCHEDULED WITHIN 12 MONTHS OF THAT INITIAL CLEANING, NOT BEFORE DECEMBER.

I WOULD GO TO NO ONE ELSE. I'M COOL WITH THEM.

WORK WAS DONE WITH CARE. FURNITURE WAS MOVED AS REQUIRED and REPLACED.

WE WERE VERY PLEASED WITH THE WORKERS AND THE APPEARANCE OF THE CARPET WHEN COMPLETE.

HAD TO COME TWICE, DUE TO LACK OF A FAUCET ADAPTER ON FIRST SCHEDULED VISIT. CAME PROMPTLY WITH EVERYTHING NEEDED NEXT DAY. REASONABLY WELL SATISFIED, AS CARPET DID GET MUCH CLEANER.

POOR. NEITHER WORKER REALLY SEEMED TO KNOW WHAT THEY WERE DOING. CARPET HAD A FAINT, LARGE CHECKERBOARD PATTERN AFTER IT DRIED, AS THOUGH THEY HAD CLEANED SOME AREAS BETTER THAN OTHERS. CARPET WAS STILL WET AFTER THREE DAYS EVEN WITH OUR FAN AND DEHUMIDIFIERS HELPING (THEY ADVERTISE IT WILL DRY AFTER TWO DAYS). THEY DID NOT INSTALL ANY PROTECTIVE COASTERS BETWEEN THE FURNITURE AND WET CARPET AS THEY ADVERTISED THEY WOULD. TOTAL TIME ON SITE INCLUDING SET-UP AND TEAR DOWN WAS ONLY ONE HOUR TEN MINUTES WHICH SEEMS SHORT FOR THE PRICE THEY CHARGED.

THEY CAME ON TIME, AND WORKED VERY CLEAN AND GOOD.

TWO WORKERS WERE SCHEDULED ON A DAY CONVENIENT TO US, ARRIVED ON TIME, AND PROMPTLY SET TO WORK. THEY USED AIR BLOCKS FOR THE DOORS LEFT AJAR WHILE THE AIR CONDITIONER WAS RUNNING, AND WERE CAREFUL ABOUT ANY MESS MADE BY THEIR EQUIPMENT. THEY HAD US LOOK AT THE CARPETS AS THEY CLEANED AN ESPECIALLY DIFFICULT STAIN, AND LAID OUT WET FLOOR REMINDERS TO PREVENT SLIPS AS THE CARPET DRIED. THIS WAS A COMPLETELY PAINLESS EXPERIENCE AND A JOB WELL DONE.

WE HAD CARPETS CLEANED IN A HOUSE THAT WE WERE MOVING INTO TO REMOVE THE CAT HAIR. IT WORKED, BUT THE SMELL LEFT FROM THE WET CARPET WASN'T PLEASANT. THE CREVICES ALSO HAD CAT HAIR LEFT IN THEM.

THIS WAS THE THIRD TIME I HAVE USED THIS COMPANY. I HAVE BEEN PLEASED EVERY TIME. OUR CARPET WAS VERY DIRTY, AND WE WERE GETTING READY TO PUT THE HOUSE ON THE MARKET. THEY DID A VERY GOOD JOB OF GETTING SOME STUBBORN SPOTS OUT. I WAS SLIGHTLY LATE IN MEETING THEM, AND THEN HAD TO MOVE SOME THINGS BEFORE THEY COULD START. THEY WERE VERY PATIENT. PLEASANT, PROFESSIONAL EMPLOYEES.

THEY WERE IN TOO BIG OF A HURRY AND TOO INTERESTED IN JUST SELLING. THEY DID NOT DO A VERY GOOD JOB AND I WASN'T HAPPY AT ALL.

OVERALL EXPERIENCE WAS FINE. COST WAS GOOD, AND PERSONNEL WERE KNOWLEDGEABLE AND POLITE.

THE CREW WAS ON TIME, POLITE, PROFESSIONAL AND PERFORMED THE JOB QUICKLY. I FELT STANLEY STEEMER WAS COMPETITIVELY PRICED AND WILL USE THEM AGAIN.

THEY ARE ALWAYS VERY POLITE. THEY SEEM TO BE WELL TRAINED AND KNOW WHAT THEY ARE DOING. I THINK PRICES ARE REASONABLE. VERY RESPONSIVE.

I HAVE BEEN USING THEM FOR YEARS, AND WILL CONTINUE TO DO SO. THEY DID GET THE PET STAINS OUT, AND WERE ABLE TO COME WITHIN 3 OR 4 HOURS.