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Stanley Steemer - Carmel

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Additional phone - (317) 875-5974, (800) 400-9404, 800-783-3637.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5440 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 440 reviews

Leslie M.
05/2011
5.0
carpet cleaners
  + -1 more
We use them once a year. They do a good job, the rugs and carpets get cleaned well. They are careful about using their equipments and stuff like that. The staff is very courteous and their price is good for what they do.
Description of Work: I used Stanley Steemer International Inc for carpet cleaning in December.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARLENE A.
04/2011
5.0
upholstery cleaning
  + -1 more
Their service was good. I haven't used them for couple of years mainly because my carpets were clean and I had just bought them. But I have them come back when I do have stuff to be cleaned. They do a good job. They are professional and get things done. They clean up after themselves. They are all so polite. They do a good job and the price is reasonable.
Description of Work: I got my upholstery cleaned by Stanley Steemer 6 weeks ago. They cleaned two sofas, two bedrooms and the back stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

cory S.
04/2011
5.0
carpet cleaners
  + -1 more
they did a professional, very good job. Quick in, Quick out. Showed up on time. Carpets looked great after completed. Thank you.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.99

Evan B.
04/2011
5.0
carpet cleaners
  + -1 more
I checked their Angie's list rating and at 1:30pm on Saturday scheduled an appointment for their 12-4pm time slot. The crew (Edison P. and Brandon K.) called before their arrival as promised, and showed up at 3pm. They explained what they would be doing and got to work, in 20 minutes they were done and the carpet looks great! They even pointed out another household maintenance item I hadn't noticed, I appreciate their timeliness and hard work.
Description of Work: Steam carpet cleaning of entry, landing, and living room with deodorant application.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

JEFF and LIZ W.
02/2011
5.0
carpet cleaners
  + -1 more
We have white carpet throughout the entire house. Jovan Johnson, did an excellent job of cleaning. The carpets have never looked cleaner.
Description of Work: I have a one year package for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

CHRIS F.
02/2011
5.0
carpet cleaners
  + -1 more
I've used them every year. The price has been holding pretty steady. It was excellent. It took 45 minutes and they were in and out of here and they let it dry. I use them because they come in and do their job. It's never taken more than 1-1 1/2 hours. I’ve had different people every time so they seem to pick their people wisely.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Cathy M.
02/2011
4.0
carpet cleaners
  + -1 more
We are generally happy with them. We spent about $120 and I think we get about cleanings a year. The people that come and do the work are friendly and they do a thorough job and they don?t do a high pressure up sell. We get what we expect for the money. Their punctuality has been pretty good.
Description of Work: We have a service contract with Stanley Steemer Carpet Cleaner for carpet cleaning. The last time we used them was sometime in January.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

RITA L.
01/2011
5.0
carpet cleaners
  + -1 more
It had a lot of pet spots and it was very dirty and we had entertained over the holidays so it had a lot of spots. They did a great job. It's old carpet and it is a difficult carpet. They did a really good job. I had used a couple of other carpet cleaners before. I wanted to try somebody new, so I went with Stanley Steemer. They were very professional. They were such a big company that I didn't have any high expectations from them. I was pleasantly surprised and pleased.
Description of Work: Stanley Steemer Carpet Cleaner cleaned our great room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

James T.
11/2010
2.0
carpet cleaners
  + -1 more
They were 40 Mins late and the price was out of line.
Description of Work: Five rooms Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$131

Sandra W.
10/2010
5.0
carpet cleaners
  + -1 more
They did a good job and finished the job quickly. I was happy with them overall. They were great. They came in and did an outstanding job.
Description of Work: I used Stanley Steemer Carpet Cleaner in July for carpet cleaning. They had a special offer then. If I get three rooms cleaned then do the fourth one for free. They did my stairs too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JEANNE H.
09/2010
3.0
carpet cleaners
  + -1 more
They were punctual and professional. The cleaning was very fast. While they were here, I was talked into adding a protectant to the rugs and into their 1-year Clean Guarantee plan ($275.00 for "three bedrooms"). I have buyer's remorse for the protectant, as the urine smell did not go away after cleaning, so that was a waste of money. We'll see about the 1-year plan...I'll be curious to know how punctual they are about sticking to cleaning 2 more times in the next calendar year...I'm skeptical.
Description of Work: We scheduled two area rugs to be cleaned and deodorized, due to our pet's potty accidents. The approx. 10x7 rug was $39.50 clean, 19.75 deodorize. The approx. 5x7 rug was $21.00 clean, 10.50 deodorize.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371.8

ALENDA C.
08/2010
3.0
carpet cleaners
  + -1 more
They did an okay job. The carpet looked better, but not as clean as it could have been.
Description of Work: I have used Stanley Steamer in the past. As long as you are at home to monitor them and make sure they remove problem spots they usually do a good job. I wasn't home this time and they did an okay job. They cleaned my master bedroom, hallway, landing and stairs. There were some spots they could have paid a little more attention to.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$114

BILL G.
07/2010
5.0
carpet cleaners
  + -1 more
Serviceman arrived right on time, did his work and was out quickly. Completely satisfied!
Description of Work: Cleaned carpets in 3 areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

JEFF B.
06/2010
5.0
carpet cleaners
  + -1 more
I was amazed that the carpet looked so good. They even got out spots that had not been removed by another company.
Description of Work: Cleaned carpet in 3 bedrooms, hallway, livingroom, dinningroom, family room, and bonus room 2 times. This price also includes 2 more cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Karen B.
06/2010
5.0
carpet cleaners
  + -1 more
They moved all the furniture and put everything back. They were on time and did a great job. I am very pleased with their service and I would use them again.
Description of Work: They cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RYAN R.
06/2010
5.0
carpet cleaners
  + -1 more
It was very pleasant and overall, very good. They gave me a fair price and I actually ended up buying floor mats from them. I thought they were a little expensive, but after having them for a while, they are completely worth it.
Description of Work: They came to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

SEYMOUR S.
05/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jacob and Kevin were very professional from start to finish and did an excellent job. Intend to use them again and would highly recommend them.
Description of Work: Cleaned carpets and 2 sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike D.
05/2010
5.0
carpet cleaners
  + -1 more
The price that they charged seemed okay. They did a fine job. The reason why I wouldn’t recommend them is because they didn’t do an outstanding job, but were pretty good. I may hire them back.
Description of Work: Stanley Steemer Carpet Cleaner cleaned the carpets in four rooms and one hallway for me about a week and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip G.
05/2010
4.0
carpet cleaners
  + -1 more
OK. I have used them before but I noticed this time they moved less furniture, did not wear protective boots, and did not clean under my bed. They did give me an Angie's discount of 15% but without it I thought they were a little high. They were friendly enough, arrived on time and at my request cleaned my floor mats in the car. They were good and I will use them again.
Description of Work: Cleaned, scotch guarded and deorderized my carpeting throughout the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Sherry C.
05/2010
5.0
carpet cleaners
  + -1 more
Called for appt. in the morning and was scheduled the same afternoon. Cleaners called ahead and I met them at the house. No one tried to change the price agreed upon with the scheduling agency. They told me it would take less than 45 minutes so I waited at the house while they worked. Carpet was clean except for two small spots of old cat vomitus (don't ever feed your cat food with a red tint. It won't come out.). The cleaner pointed those out to me after he had finished. Cleaners were professional and I felt comfortable with them. Price was probably higher than I could have paid with another service, but I was satisfied and had to make only one phone call since they had a good recent Angies list recommendation listed.
Description of Work: Cleaned 3 rooms and one hall carpet of vacant house. Pretreated stains and animal stains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Christin J.
04/2010
5.0
carpet cleaners
  + -1 more
They were friendly, wore shoe booties, and insisted on not walking on their work, which ofcourse you can, but it was very professional. The conversation was friendly, Iwould request Omar again... all the furniture had foam under it to protect the carpet. I have used other cheaper carpet cleaners and for the quality of work differenced, I would never do that again!
Description of Work: They were timely, asked to be invited in, cleaned 4areas, I even signed up for 4 area clean 4 times a year at a bunch cheaper rate. They moved all the reasonable furniture, left the carpet free from stains, and protected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria M.
04/2010
5.0
carpet cleaners
  + -1 more
We have a contract with them. We spend about $450 for three cleanings upfront. It works out much cheaper this way. We will be renewing the contract in two months. The last time they came out, they did an excellent job. They came out on time. We are very pleased with them. The person we dealt with was very good. We will definitely have him back. We have never had any bad experience with this company. We really enjoy using their services. Getting the house cleaned by them is very reasonable, since we have pets. They do a very good job.
Description of Work: We use Stanley Steemer Carpet Cleaner every four months. The last time they did work for us was two months ago. They cleaned the carpets of three bedrooms, family room, living room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERON C.
04/2010
4.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very good. I've used them for a long time and I am pretty pleased with them. I was happy. I signed up where they will do it four times a year. They come every four months. There was one spot they didn't get out and I am hoping it will come out the next time they come. They were fast and cordial. I really haven’t questioned anything.
Description of Work: I used Stanley Steemer to clean the carpet and one piece of upholstery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$406.85

ANDREA S.
04/2010
5.0
carpet cleaners
  + -1 more
They were excellent. They removed the stains from the carpet and put them back. They did a good job. They showed up on time.
Description of Work: I used Stanley Steemer Carpet Cleaner Inc within the last 6 months. They cleaned the carpets in 6 rooms and also a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BARBARA T.
03/2010
4.0
carpet cleaners
  + -1 more
They were fine. They were prompt, as I recall. I didn't have any problems with them.
Description of Work: They did some general carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning,
Furniture - Custom Made,
Flooring Sales and Installation,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Stanley Steemer - Carmel is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer - Carmel accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer - Carmel offers free project estimates.
Yes, Stanley Steemer - Carmel offers eco-friendly accreditations.
No, Stanley Steemer - Carmel does not offer a senior discount.
Yes, Stanley Steemer - Carmel offers emergency services.
No, Stanley Steemer - Carmel does not offer warranties.
Stanley Steemer - Carmel offers the following services: Residential & commercial carpet, tile & grout, upholstery, furniture, leather & air duct, area rugs, water damage, flooring sales, hardwood floor refinishing, cleaning, restoration & installation.

Contact information


Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM