Ralph Woods Masonry LLC

Very responsive to our wishes. Followed plans precisely. Very good at communicating daily with us, or as needed. Work crew polite and friendly, and very hard working.

Ralph and his crew were prompt and pleaseant to work with. Ralph does much of the work himself rather than sending a crew and I appreciate that greatly. He was able to work my small project into a busy schedule and he returned to finish it in a timely manner. There were discussions about masonry that I found educational and helpful. I would hire him again.

I never received any follow-up or estimate. I had the work completed by another source.

THE WORK WAS DONE VERY WELL AND I WAS VERY HAPPY WITH THE RESULT. NOTE THAT THE ABOVE DATE IS AN APPROXIMATION.

He gave me a detailed list of steps involved the work he suggested.

Ralph did a great job. He was personally on the job, and supervised his people very well. The repair jobs have stood up so far very well.

Never responded to an e-mail request for an estimate for a small masonry job.

One day job and went well. Came quickly and was completed fast. Came in lower than others that we received estimates from.

Job went great. Nice work and clean-up. Explained all options and was very personable.

Ralph did a great job. I wish I had used him the first time.

Ralph was the only person we found who was willing to take on a somewhat scary job (replacing the footer of a 40 ft chimney, in place), and he seemed as if he had done it many times before. Ralph started within a few days of our agreement to do the work. He was there every day for a week, some days only for a few hours because he would have to let the concrete/mortar dry before continuing. He clearly didn't want to job to languish, once he started he wanted to finish. My only (minor) compaint would be that his clean-up left a little to be desired. The quality of the work was fantastic and everything went smoothly.

Pretty well. I had to call him back a couple of times to do touch-up, but he responded quickly, and the job was completed.

Ralph did an amazing job. Appreciated his attention to detail and tips on maintenance. Promptly returned initial call and came out next day for estimate. Very accommodating with my schedule and had work finished within days since he was able to use original extra bricks I had. Would hire him again or recommend to others without hesitation.

Ralph took a little while to come out for the estimate, but it was worth the wait. His estimate was lower than the others and he worked hard to provide quality work. He and his crew found a good match for the bricks, cleaned those that could be reused, and cleaned up the site each day. Ralph identified the best and most cost effective fix to my crumbling steps. He also noticed a pattern mismatch in the original installation and corrected it.

Overall, the job went very well. The tough part of doing work like this in November is the weather. Ralph communicated with me in a punctual manner and executed the job very efficiently. His price was ~1000 less than others I called and he was very detailed in explaining what his team would do to repair the masonry to include cheaper options if I wanted.

He's a very nice man and great to work with. He put new stone on my chimney two years ago so he didn't charge me anything to recaulk it.

I was more than pleased work the results. He had me go outside and examine different steps of the repair so that it was clear what was being done. He and his crew were very conscientious in every aspect. The job before mine ran longer than he had expected; as a result, he did the work at my place on a Sunday so that it could be completed before the weather might turn bad.

They did an excellent job for an excellent price. The job ended up entailing harder work than they originally planned and he still stuck to his original estimate. We are very pleased with the result. Ralph has an artistic eye and was able to suggest alternatives to me that ended in a very nice effect!!

It took them over a month to do the job. After the initial job, they had to wait for it to dry, and then clean it and seal it. It probably took them only a week to do the actual work. They did a good job and they were really responsive. They would sweep up the dust at the end of the day, but sometimes, there was still a lot of dust and stuff remaining, which I think is probably impossible to keep up with when you are doing this kind of work. But since I am pickier than the average person, I would go out and sweep it out again. The work looks very nice, and you can?t even tell that we had some brick work done - and we appreciate that because the work is in front of our house where everyone can see it. My husband and I both thought that their price was expensive - they were twice the price that another provider had quoted. But we also liked that they were going to do a lot more than the other provider was going to do. The price was totally for the labor; they used the same bricks we already had, although they did have to clean the bricks, but it wasn?t like they had to buy new material. I would use them again.

Third time we have used Ralph but the first time for new construction. Job went well but it was a long process because Ralph's company is small and this was a much larger job than most because everything was done by hand. My property is on a hill and all materials (75 tons) had to be carted by hand as equipment couln't be used. We found my soil was shale underneath so it was very tough digging. Ralph insisted in doing everything right and so it would last for a long time, he poured the largest footers I have ever seen. I attached pictures because they speak for themselves.

Ralph promptly returned my initial phone call, showed up at the designated time and promptly provided a written estimate. His office assistant, Susan was awesome in helping to coordinate the work and even provided information on where I could view Ralph's work. I needed to have another person present to inspect my home at the time Ralph did his work and Ralph was very receptive. He actually prolonged his work so this could be done. The work was done in a timely manner. Ralph was on site and supervised his hard working crew. After the work was done, the area was cleaned. I was not able to differentiate between Ralph's work and the other brick of the home. Ralph was extremely patient, answered ALL my questions, e-mails and phone calls. I have never had someone so dedicated work on my home and continue to help me with an ongoing water infiltration issue. Susan continues to follow-up and when she says, "Ralph will not leave you hanging", she is right!

I chose Ralph because of his experience with historic homes, & reputation. He was prompt with his estimate, which I thought was fair. His entire team showed up on schedule and got most of the work done in a day. They paid a lot of attention to the fact that this is a historic home and had to use certain mortar mix and brick matching etc. I was impressed by the fact that downstairs, they did most of the work without use of grinders, which would have sent plumes of dust everywhere. I did ask them to change out some of the bricks they had put in the chimney, and they noticed some old bricks stacked on top of porch columns, which had been there for years as result of a new porch addition years ago. So they were able to use bricks original to my house rather than used brick from elsewhere, plus I got rid of them from on top of the columns! Ralph explained everything to me, and I think did a terrific job on a porch repair that others have said just wouldn't look very good if I had it repaired. The way Ralph did it, you can't even tell. Another repair on the walkway didn't match as well, but they had to use a different compound for that locale, and it still looks good. I was a bit disappointed in that they didn't use drop cloths in the basement, and that some exterior bushes were damaged. But Ralph offfered to replace rug and bushes. I declined, but a word to those who have never had a lot of masonry work done- this is a nasty, dirty job, and these guys spend their day embroiled in clouds of dust and muck. So their idea of clean and tidy may be a bit different from yours---i.e. if you want something specific, you may have to remind them at the time the job starts, because they are focused on a hundred other things when they show up. Bottom line, Ralph did a great job, did just what he said he would, and worked with me until I was completely happy.

He did a fine job of getting them all back the way they should be. He did exactly what he said he would do and made sure we were satisfied with his work.

They were very nice on the phone last week when I had puddles of water on my basement floor. I called them back on Friday and then again on Sunday and Monday and did not hear from them. They called back on Tuesday afternoon and said they could not get to me for a week and a half. It was very frustrating that they waited so long to let me know this. I would have started contacting others if they would have let me know sooner.

Mr. Woods and his staff were very pleasant and professional. Quotes were given in a very timely manner and phone calls and e-mails returned right away as well. They always arrived and worked when they were scheduled. Mr. Woods obviously cared about doing the job the correct way and wanted us to be satisfied with his work. All of the work was done well and each work area was left clean and all debris was hauled away. We would use Mr. Woods again.