O'Malia's Living

EXCELLENT TECHNICAL ADVICE TO ASSIST IN SELECTION OF PROPER LOGS. INSTALLATION WAS ON TIME AND WITHOUT ANY PROBLEMS.

I CALLED IN AND TALKED TO A WOMAN WHO SAID SHE WOULD HAVE THE SERVICE PERSON CONTACT ME. NO ONE CALLED. I CALLED BACK IN AND TALKED TO HER AGAIN. SEE APOLOGIZED AND SAID SHE WOULD HAVE HIM CALL. STILL NO CALL. I HAD ANOTHER COMPANY DO THE WORK. I THINK SHE SUBS OUT THE REPAIR WORK AND HAS NO CONTROL OVER THEM.

REAL GOOD FOLLOW-UP IN KEEPING US INFORMED.

WELL, WHEN WE WENT, THAT WAS THE ONLY PERSON AVAILABLE AND NOT ONLY DID HE LACK ANY DETAILED INFORMATION, HE WAS VERY CRUDE WITH SOME OF THE COMMENTS HE MADE. I WASN'T SURE IF I WAS AT A FIREPLACE SHOP OR THE LOCAL TRUCK STOP. I DO NOT RECOMMEND USING O'MALIAS. THEY SEEM TO BE HIGHER PRICED THAN OTHER SHOPS WE VISITED AND THEY ARE IN DIRE NEED OF SOME TRAINING FOR THE REPRESENTATIVES OF THEIR COMPANY.

THEY HAVE A GREAT SELECTION. THEY SELECTED A LOT OF OPTIONS. THEY ARE VERY FRIENDLY. THEY ARE HONEST ABOUT PRICING.

DID NOT USE THE COMPANY BECAUSE OF PRICE, BUT THEY WERE VERY FRIENDLY AND HELPFUL.

THEY ARE VERY FRIENDLY AND HELPFUL.

NOW IT JUST WORKS BEAUTIFULLY. I THOUGHT HIS CHARGE WAS VERY REASONABLE. HE WAS PROFESSIONAL AND POLITE. I THINK HE DID EXCELLENT WORK IN ALL ASPECTS.

THE ACTUAL DEALING WITH KEVIN O'MALIA WHO PLANNED AND ESTIMATED THE JOB WAS AN A+. THE ONLY PROBLEMS INVOLVED THE INSTALLERS WHO ARE SUBS. I WOULD IMAGINE THAT IN NORMAL SITUATIONS THEY WOULD BE FINE AND COULD BE RATED QUITE HIGH. I MUST SAY THAT EVEN WITHOUT OUR NORMAL PROBLEMS, THE OVERALL EXPERIENCE AND PRODUCT PURCHASE WAS VERY GOOD. I WOULD USE O'MALIA'S AGAIN.

EXTREMELY RESPONSIVE, COMPLETED THE WORK WITHIN 2 DAYS OF ORDERING THE WORK. WISH WE HAD DONE THIS YEARS AGO! O'MALIAS WILL GET MORE WORK FROM US NEXT YEAR WHEN WE UPGRADE OUR FRANKLIN STOVE IN THE FAMILY ROOM.

OUR HOUSE IS FOR SALE. I CALLED OMALIA TO ORDER A NEW DOOR. THE LADY WHO ANSWERED ASKED IF THE BUILDER HAD INSTALLED. (YES) SHE DESCRIBED OUR DOORS EXACTLY AND TOLD ME WHERE TO LOOK FOR THE MANUFACTURER OF THE DOOR. SHE SAID THEIR DOORS WERE HIGHER GRADE and WHEN I FOUND THE LABEL TO CALL BACK and SHE WOULD GIVE ME THE NAME OF THE CLOSEST DEALER FOR MY BRAND. SINCE WE ARE SELLING THE HOUSE, SHE TOLD ME SHE WOULDN'T RECOMMEND SPENDING THE MONEY FOR THE HIGHER GRADE DOOR (OF COURSE, I AGREE). WHEN I CALLED BACK, SHE HADN'T HEARD OF THE BRAND- SHE THEN ADVISED ME TO TAKE OFF THE DOORS and LEAVE THE SCREEN. SHE WAS SO RIGHT - IT EVEN LOOKS BETTER and COLD AIR DOESN'T MATTER BECAUSE WE CLOSE THE FLUE WHEN THE GAS IS OFF. IT COST ME NOTHING AND GAINED HER NOTHING BUT A NEW CUSTOMER WHEN WE MOVE!!! FREE ADVISE IS HARD TO COME BY and WAS VERY MUCH APPRECIATED. YOU BET I WILL USE THEM IN THE FUTURE.

O'MALIA'S IS SO PLEASANT AND INFORMATIVE. LEE HASS WAS SO HELPFUL AS TO WHAT WAS DONE. THEY TOLD US THE COSTS UP FRONT. GREAT WORK!

THEY REALLY WORKED US IN ON A TIGHT SCHEDULE DURING THE HOLIDAYS, WHICH WAS WONDERFUL! THEY REALLY DID A GREAT JOB! THE SERVICE AND EVERYTHING WAS GREAT!!! THE PRICE WAS COMPETITIVE.

KEVIN CAME OUT TO GIVE AN ESTIMATE ON A DIFFICULT ROUGH STONE FIREPLACE. HE DID SOME TROUBLESHOOTING AND WE EVENTUALLY CAME UP WITH SOMETHING THAT WOULD WORK FOR US. HE SPENT LOTS OF TIME WITH US AND MADE SURE WE WOULD BE HAPPY WITH OUR PURCHASE.

I HAD INITIALLY CALLED ANOTHER FIREPLACE STORE IN INDY AND THEY WANTED TO CHARGE ME OVER $400.00 TO REPLACE THE DOOR, NOT INCLUDING INSTALLATION. I THEN FOUND O''MALIA''S FIREPLACE SHOP HERE ON ANGIE''S LIST AND CALLED THEM. THEY WERE VERY COURTEOUS AND HELPFUL AND SAID JUST BRING IN THE HALF OF THE DOOR THAT IS BROKEN AND THEY WOULD ORDER AND INSTALL THE NEW GLASS. IT WAS DONE TO FULL SATISFACTION AND MUCH CHEAPER THAN THE FIRST COMPANY I SPOKE WITH. I WOULD HIGHLY RECOMMEND O''MALIA''S FIREPLACE SHOP! CHECK WITH THEM BEFORE CHECKING ELSEWHERE.

THE ONLY THING I WAS NOT SATISFIED WITH WAS THAT HE NEEDED ME TO SUPPLY HIM WITH A FLASHLIGHT, AND REQUESTED NEWSPAPER TO PUT THE LOGS ON, AFTER CLEANING. I THOUGHT THIS WOULD HAVE BEEN SUPPLIED BY HIM. ASK QUESTIONS! I FOUND OUT THAT I HAD FUMES COMING BACK INTO MY HOUSE, THAT COULD OF CAUSED ME TO PASS OUT (DUE TO THE DRAFT). HE SHOWED ME HOW TO AVOID THAT. EVEN WITH THOSE TWO LITTLE ISSUES THAT I HAD WITH THE FLASHLIGHT AND NEWSPAPER, I WOULD DEFINITELY HIRE THEM AGAIN!!!

INCREDIBLY NICE, PUNCTUAL. REALLY GREAT SERVICE. I HAD ALWAYS BEEN TOLD THAT YOU COULDNT USE GAS LOGS WITH GLASS DOORS SHUT. HE EXPLAINED THAT THERE WAS NO RISK WITH MY LOGS FRACTURING THE GLASS. HE CLARIFIED THAT A SCREEN WAS NOT A NECESSARY SAFETY ITEM. I THOUGHT THAT WAS INCREDIBLE.

UNFORTUNATELY, DURING THE CLEANING, THE SWEEPER MALFUNCTIONED SPEWING GREASY SOOT INTO MY HOME. THE BAD NEWS IS THAT BECAUSE MY FURNACE WAS RUNNING IT WAS TRANSFERRED TO MY ENTIRE HOUSE. THE CLEANUP (CLEANING AND REPAINTING OF SEVERAL ROOMS) COST CLOSE TO $10,000. THE COST WAS COMPLETELY COVERED BY THE CONTRACTOR AND WAS DONE SO IN A VERY TIMELY MANNER.

I CALLED TO HAVE THEM COME OUT TO SERVICE MY GRILL AFTER THEY GAVE ME AN ESTIMATE- NEVER FOLLOWED UP. I COULDNT GET ANY BUSINESS OUT OF THEM.

THE LADY I SPOKE WITH SAVED ME LOTS OF MONEY BY MAKING ME AWARE THAT SOME OF THE ITEMS I NEEDED REPLACED WERE COVERED UNDER WARRANTY, SHE EVEN SHOWED ME HOW TO INSTALL THEM SO THAT I WOULDNT HAVE TO PAY FOR A SERVICE CALL. EXCELLENT CUSTOMER CARE AND I REALLY LIKE THE FACT THAT THEY ARE LOCATED NEAR MY HOME. I WILL DEFINITELY GO BACK TO THEM.

THEY WERE VERY KNOWLEDGEABLE AND THEY SUGGESTED LOW COST ALTERNATIVES FOR US.

THEY WERE EXCELLENT AND THEY SUGGESTED LOW-COST ALTERNATIVES FOR US. THEY WERE ALSO PROMPT AND HAD A WONDERFUL ATTITUDE.

GAS LOG PURCHASE ONLY. ARRANGED INSTALLATION SEPARATELY. THEY HAVE A GREAT SELECTION.

CALLED MEMBER AND TOLD HER ABOUT A SCREEN THAT WAS $100 CHEAPER! VERY IMPRESSED WITH THE HONSETY

NO COMPARISON, BUT FEE SEEMED REASONABLE FOR THE JOB