**Please text or call (317) 223-7712 if i don't answer on the first call** Please call us for quickest response! Owner operated. No subs. Charges by the quarter hour - $15.00 per quarter hour. $48.50 travel charge. Ask about our Angie's List discount. Award winning.
Called after 6 pm on a Friday, Mathew called back first thing Saturday and set up a time to come out on Monday. Mathew was very friendly and very responsive on such short notice. Mathew came out and replaced two belts and balanced the washer. Parts were around $50 and labor was $75. He also gave us a $10 Angie's List discount. Very quick and very effective. Would call again with confidence.
Description of Work: Called due to washing machine making loud noise with the agitator and it vibrating badly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
David B.
11/2006
5.0
appliance repair
+ -1 more
Great, he was very pleasant to work with and checked out everything to be sure both appliances were in good working condition before he left.
Description of Work: We called him to hook up our washing machine and gas dryer when we moved into a new house. He was able to come out quickly which I really appreciated!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
JEAN S.
10/2006
5.0
appliance repair
+ -1 more
Mr. Mathew responded immediately to my call. Because he was already working in an area close by, he arrived within one hour of my call. He was courteous, professional and informative, showing me each defective part he was replacing. I am pleased with the work done and would not hesitate to call again for appliance service.
Description of Work: Maytag dryer was noisy (squealy). Mr. Mathew replaced worn-down parts and cleaned and lubricated the dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
MICHAEL L.
10/2006
5.0
appliance repair
+ -1 more
It couldn't have gone better. John was pleasant, explained our refrigerator's problems, and repaired them. It has been working just fine since.
Description of Work: John repaired the defroster heater and the door on our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
SANDRA & STEVE M.
10/2006
5.0
appliance repair
+ -1 more
The problem was diagnosed and the repair cost was given within one hour of my phone call. The parts were ordered and installed two days after I requested repair. Wonderful, fast service. I would highly recommend them. Great Job!
Description of Work: The freezer defrost mechanism was malfunctioning and dripping water inside of the refrigerator compartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
JUDY B.
10/2006
5.0
appliance repair
+ -1 more
My refrigerator/freezer stopped working. I was out of town and did not realize it for a couple of days. By the time I did, all my food was room temperature. I found Matthew in Angie's List and hired them because they agreed to come in a few hours. The man was great. He was polite, professional and explained everything to me. He got the refrigerator working temporarily until he could come back on Monday with the right part. I felt his charge was very reasonable for two trips and parts. I would defintely use them again.
Description of Work: Refrigerator/freezer stopped cooling. Matthew installed a new thermostat/auto defrost regulator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196.2
BRADLEY M.
10/2006
5.0
appliance repair
+ -1 more
Unbelievably positive experience. Called and left a message just barely after 6:00 AM, knowing that no one would answer. John called back within 20 minutes and had set up to come out and do the repair. My wife could not compliment John enough on his manners, professionalism, and even his personality. Well done!
Description of Work: Refrigerator was not cooling properly. John came out same morning as call and repaired the refrigerator quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
LEE L.
10/2006
5.0
appliance repair
+ -1 more
Mr. Mathew was extremely pleasant, responsive, prompt, courteous and efficient. He definitely knows his trade and explained to me what he needed to do and why. He then performed the work quickly and effectively. I will absolutely hire Mathew Appliance again, and very much appreciate having Angie's list available to guide us to him!
Description of Work: Inspected refrigerator, inspected water line to refrigerator, bypassed ionic water filter to restore water pressure to refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CHRISTOPHER G.
09/2006
2.0
appliance repair
+ -1 more
I had opened up washer, and decided it was to much work. Called Mathew Appliance repair. On the phone he mentioned that he would charge "for putting it back together, so they could test." I told them I would put it back together. Person arrived. Took the washing machine apart (with a lot of noise, and plastic pieces being broken off.) Then put it back together. Tested, found that a plastic tube broke off into bin, removed tube, said that a new tube would need to be ordered, probably the whole shield. Took two plastic hooks and proceeded to tell me I dented several parts and he would "have to be replace" as well. I let him go. Then went to sears hardware got a tube repair kit, fixed the tube, put the washer together. It has been running for two weeks. I asked Mathew Appliance to return the pieces he took (two plastic pieces from the back of console) but so far they have not been returned. Originally quoted $45, price went to 75 for no reason. Overall they were very condescending.
Description of Work: Washing machine stopped spinning.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$75
Response from Mathew Appliance Repair
WHEN I WAS CONTACTED BY THE MEMBER HE NEEDED SERVICE ON HIS WASHER, WHICH HE HAD TRIED TO REPAIR HIMSELF BY PULLING THE BACK OF THE WASHER AWAY TO LOOK INSIDE. I ASKED HIM TO REASSEMBLE THE WASHER SO I COULD FOCUS ON DIAGNOSING THE PROBLEM. WHEN I CAME, THE WASHER DRIP PAN WAS CRACKED AND THE CONSOLE DISASSEMBLED. THE MEMBER SAID THE WASHER DIDN'T AGITATE OR SPIN. WHEN I TESTED IT, IT DID AGITATE, BUT DID NOT SPIN. I FOUND A BROKEN RUBBER HOSE STUCK BETWEEN THE SPIN BASKET AND THE OUTER TUB. TO RETRIEVE IT I HAD TO REMOVE THE INNER BASKET, REQUIRING THE USE OF A LARGE HAMMER THUS MAKING EXCESSIVE NOISE. I RETRIEVED THE HOSE AND REASSEMBLED THE WASHER, TESTING IT TO SEE THAT IT DID SPIN. HOWEVER, THE DAMAGED HOSE NEEDED TO BE REPLACED WHICH KENMORE DOES NOT SELL ALONE, BUT ONLY ALONG WITH ANOTHER PART COSTING $30-$40. DUE TO LIABILITY I COULD NOT PERFORM THE TYPE OF REPAIR THE MEMBER PERFORMED HIMSELF AS THIS IS NOT STANDARD AND COULD NOT GUARANTEE THAT TYPE OF WORK. I HAD QUOTED THE MEMBER $45 FOR THE SERVICE CALL WHICH I CHARGED HIM AND AN ADDITIONAL $40 FOR THE 75 MIN I WAS WORKING ON HIS APPLIANCE. THE TOTAL OF $85 WAS DISCOUNTED $10 FOR ANGIE'S LIST. THE MEMBER EMAILED ME WITH HIS COMPLAINTS AND I CALLED HIM TO RESPOND BUT HE NEVER RETURNED MY CALL. I APPRECIATED MY RELATIONSHIP WITH ANGIE'S LIST AND MY CUSTOMERS VERY MUCH. I THINK OVERALL MY MEMBER REPORTS REFLECT THIS. THANK YOU FOR THE OPPORTUNITY TO RESPOND.
NANCY D.
09/2006
5.0
appliance repair
+ -1 more
Mr. Matthew was prompt, able to find the problem within minutes of his arrival and repaired my refrigerator within an appropriate timeframe.
Description of Work: Repair of refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122.95
Debbie M.
09/2006
5.0
appliance repair
+ -1 more
John went out of his way to fit us in his schedule at the last minute and did a great job. Also gave us good advise on purchasing the new washer and what to look for when we went shopping for it. Went above and beyond. Very good.
Description of Work: Installed a new dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JAY B.
09/2006
5.0
appliance repair, dryer vent cleaning
+ 0 more
John was very personable! Great sense of humor! Very professional and knowledgeable. Knew exactly what the problem was and wasted no time in his repair. I felt he was honest with his quote. I would call him again with no hesitation! Thanks, Angie's List, for hooking us up with a winner!
Description of Work: John replaced the fan and belt in the dryer, and also cleaned out exhaust for dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Kelleen K.
09/2006
5.0
appliance repair
+ -1 more
On time, good quality work, very satisfied.
Description of Work: Repaired a dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Ginny C.
09/2006
5.0
appliance repair
+ -1 more
John Mathew returned my call within an hour and came to repair the problem that afternoon. They gave great service.
Description of Work: They repaired a heating element in the side by side freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
TOM B.
09/2006
5.0
appliance repair
+ -1 more
John was very professional. He called beforehand to let us know what time he would arrive. He completed the work quickly and thoroughly. We will use his service again for any appliance repairs. Highly recommend his company to anyone looking for honest and reasonably priced service.
Description of Work: John fixed gas dryer that was not working properly. The air was not heating. He replaced the thermal fuse and operating thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101.99
SUSAN H.
09/2006
5.0
appliance repair
+ -1 more
He was prompt, polite, neat, helpful.
Description of Work: Repaired lines in the freezer, it was not defrosting automatically. He came out the same day and had the parts to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
SANDY R.
09/2006
5.0
appliance repair
+ -1 more
Mathew was able to come out within two hours of my call. He diagnosed the problem and quickly repaired it. I will contact him again when I have another appliance needing repair.
Description of Work: Water was collecting on the shelves and under the crisper drawers of my refrigerator. Mathew quickly diagnosed the problem and defrosted the drain heater which corrected the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100.85
DANIEL K.
09/2006
5.0
appliance repair
+ -1 more
I called Whirlpool and they couldn't get here for a week! I looked up on Angie's list on the computer and saw that Mathew Appliance Repair was located near my home. He was here and had my dryer fixed and running within one hour of my phone call. He was professional and courteous while being very fair price.
Description of Work: My dryer was not putting out any heat at all. He replaced heater in my whirlpool front load duet electric dryer. Cleaned out lint and checked the condition of the vent. He also recommended that I have the dryer vent looked at and cleaned out to prevent dryer fires and prolong the life of my dryer!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$131.5
DENISE C.
09/2006
5.0
appliance repair
+ -1 more
Was able to perform work immediately, very quick response time, very friendly, and reasonable pricing.
Description of Work: Replaced door gasket on refrigerator, appliance bulb, freezer shelf holder, and adjusted settings for the freezer and refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
TIM AND KRISTIN Z.
09/2006
5.0
appliance repair
+ -1 more
John (owner) actually came to fix our washer first, did that, and while in our kitchen, noticed the panel was dimming on double-oven. We're new to the house and were just trying to figure out what was wrong with it. He said he could order the part, and offered a suggestion on the locking mechanism. He called the next day to see if it worked. Very polite, friendly, reasonably priced.
Description of Work: Fixed double-oven. Replaced Jenn-air panel and locking mechanism.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JO ANN B.
09/2006
5.0
appliance repair
+ -1 more
Called him in the morning and he was very responsive;made it by the afternoon, diagnosed and fixed the problem. I see why he had so many good ratings on the list!
Description of Work: My Clothes Dryer just "died"!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
KELLY M.
08/2006
5.0
appliance repair
+ -1 more
I felt so comfortable with this guy that we left the front door of our house open and went to work. He let himself in....did the work, called on his cell as he was leaving and locking the door. The work was excellent and they are prompt and honest. Who can ask for more?!
Description of Work: Our double door fridge was getting extremely hot in the dividing wall between the freezer and the fridge. They fixed it!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69.9
Charles H.
08/2006
5.0
appliance repair
+ -1 more
Very available and timely. We appreciated his approach which was to test for more serious problems before determining whether or not a thermostat would be the only necessary replacement.
Description of Work: Diagnosed and repaired 16-18 yr. old fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
TIM & HELENE M.
08/2006
5.0
appliance repair
+ -1 more
John was prompt and professional. He only charged me a minimum amount, rather than fix something that did not need to be done. He explained everything to me and cleaned up after his work.
Description of Work: They fixed the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Sandra G.
08/2006
5.0
appliance repair
+ -1 more
Very personable. Arrived within a couple hours after calling. Very professional and knowledgeable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Drain Cleaning,
Handyman Services,
Air Duct Cleaning,
Heating and Air Conditioning,
Windows,
Water Heaters
FAQ
Mathew Appliance Repair is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Mathew Appliance Repair accepts the following forms of payment: Check,MasterCard,Visa
No, Mathew Appliance Repair does not offer free project estimates.
No, Mathew Appliance Repair does not offer eco-friendly accreditations.
No, Mathew Appliance Repair does not offer a senior discount.
No, Mathew Appliance Repair does not offer emergency services.
No, Mathew Appliance Repair does not offer warranties.