Indy Homes - Kristie Smith

I was in the market for a condominium in which to live while spending 4 years in grad school. It was a joint endeavor with my father who lives in New York while I was already living in Indy. Out of PURE LUCK, I happened upon one of Kristie's listings while searching online for available listings. I was gathering research to send back to my father in New York before scheduling any viewings. After figuring out what was out there in our price range, I knew I had to contact an agent who would actually know what they were doing and show me around. I just so happened to "eenie meenie minie moe" the right agent and contacted Kristie through email. She promptly replied and really got to the bottom of what it is I was looking for and got the best sense of my situation. She took me around to 3 different properties and put up with me video taping each walk through as I had to report back to my father in New York (the actual buyer). Kristie and I kept in close contact and she was always available to answer any pesky question I had. I then passed the buck onto my parents and they and Kristie went through negotiations. It was a little tricky as Kristie was also the listing agent, but she selflessly sacrificed some of her commission in order to close the deal and make both buyer and seller happy with the final outcome. Kristie is very personable and made me feel extremely comfortable. I feel as though I've known her for the past 10 years, when it's only been 3 months since I first emailed her. I really lucked out on blindly choosing her. It's the only choice I have not made through Angie's List and I was extremely fortunate. Most cases don't turn out as well.

As a first time home buyer, I wasn't sure how the process worked so Amy helped me by explaining how the process works, and walking me through the steps. At one point, when I was a little frustrated by the mortgage process, Kristy even called me and spoke with the mortgage broker to make things easier for me. I couldn't have done it without them!

It was an excellent and rewarding experience.

Rhonda was fantastic. She is ultra-responsive and clearly on top of things. I appreciated how easy she was to reach all the time and it seemed like she made herself available whenever I needed it even though she obviously had a lot of clients. I really appreciated that. She made the process fun and I felt like she worked really hard to get me exactly what I wanted during negotiations. The staff at ERA home teams was all really friendly and helpful as well.

This is an A+ Team!!! I was recently relocated to Indy by IUHealth which is when I met Rhonda Hoeft and the rest of Kristie Smith's ERA Real Estate Links team. Rhonda Hoeft was AWESOME. My moving timeline was extremely short. Rhonda reached out to me early in the process and spent time getting to know me before I arrived in town. I had one weekend to find a home. Rhonda sent me potential listings prior to my arrival so that my time in town could be as productive and efficient as possible. Rhonda was extremely flexible as were people in the office to allow us to look at houses on the fly and to choose new listings as we found them. We were able to find a house we loved in 24 HOURS!!! I told Rhonda I couldn't leave town without making an offer on a house - and she totally delivered. But it wasn't just that. Rhonda took the time to get to know me and to find out what was important to me. She provided very insightful guidance and suggestions throughout the entire process. After the offer was accepted, she provided names and contact numbers for local contractors and businesses who could help me make this house truly my home. Those contacts have been great to work with and I would definitely recommend them as well!!! The whole process was so pleasant and FUN - not typically words you use when you buy a new house two states away; start a new job; and leave your family behind. Now that I am here - Rhonda continues to provide great feedback and guidance about my neighborhood and local businesses. But I know - Rhonda's ability to meet my every need was also a reflection of the support she received from the ERA Real Estate Links team. She had people behind the scenes paving the way for us every step of the way. While I don't know everyone's name ... I know Kristie Smith and Amy McIntyre were there. They provided personal support to me and I sincerely appreciated their insight and guidance. Sherry Lerner from Title Links was also instrumental in the closing of our home. This is simply a great team - you will not go wrong in choosing them to help you find a great new home!!

Ready to buy or sell? Look no further than Kristie Smith and the Indy Homes Team! What a phenomenal team of people who just get it done!!We worked directly with Rhonda Hoeft on the buy and sell of a home in Fishers, and our confidence in her is summed up best by this: We bought a new house before ours sold! A risky move, perhaps, but not with Indy Homes. Our house was off the market in 9 short days, and after 8 showings in the first weekend we knew it would not take long! Rhonda was there every step of the process (does she sleep?!) and walked us through everything we needed to know. She even cautioned us at one point during the inspection to not ask for *too* much because the sellers probably had a backup offer. Sure enough, at closing the sellers signed off a paper for their realtor releasing a backup offer after the deal was done. What a sigh of relief to have that type of expertise on your side for the process! Being the techie I am, I realized you can put your house ID# from Tour Factory at the end of their reports URL to see analytics on any house featured on Tour Factory. When I compared the web traffic to the photos from our house against the comparables on the market in the neighborhood, we literally had HUNDREDS more views than anyone else. Why? Because of the terrific marketing and exposure that Indy Homes Team provides you as a client.Buying and Selling a home and closing on both within 45 days? What is there to not like about that?!? This was our 2nd time working with the Kristie Smith team and both times we have walked away with a terrific experience.

Kristie and her team helped us prep our house for sale, laid out reasonable expectations for the process from start to finish, and did a fantastic job in helping us get our home on the market. Our home is at a competitive price-point in our geographic area and we had all the confidence that Kristie would get our home sold. In fact, within 10 days, she had two very interested families. Thanks for a great job, Kristie! We would hire her again with enthusiasm!

I was recently relocated to Indianapolis for a new position with Dow AgroSciences. The IndyHomes team came highly recommended through Dow and we were thrilled with our entire experience. 2 days after I was told I would be working with ERA, I received a call from Rhonda Hoeft, who would lead us through the entire process. From the initial contact, the entire process was comfortable and easy. Rhonda was a fantastic realtor who cares way more about the customer than she does about simply making her commission. It was like having a family member walk us through homes. We were in town for less than 36 hours but we found our dream home. Rhonda took care of all of the details and consistently stayed in touch with us. In fact, she is still providing support for us now that we are in the new home. Rhonda and the IndyHomes team were a huge blessing and I would highly recommend them to anyone searching for or selling a home.

It went very well. Amy showed us a hundred homes (or so it seemed), and was very responsive when I asked for more details about certain homes and areas.

Excellent. Constant communication from start to finish.

The overall experience was top notch.

Kristie and her IndyHomes team handles the rental of our home for Superbowl weekend. Service was aboslutely seamless. The Team pre-qualified renters, coordinated all correspondence and contractual agreements, arranged for food deliveries, etc. and followed up after the renters left. The experience was stellar both logistically and financially. Hats off to Kristie and her team.

Overall it went well. Search for a home took over a year and Kristie and Amy stuck with us the entire way. They also were not bothered when we changed our minds or needed advice. We ended up building and they found us a temporary condo, a lot, an expert builder and everything we needed.

Selling: We recently sold a home in a vinyl village located in Pike. Our house looked exactly the same as all the other, and in fact had literaly the exact same floor plan as other houses on the market. There were some small differentiating factors on appliances, countertop upgrades, etc, but nothing that was a slam dunk. We interviewed 3 different agents that all came recommended. All three independently came back with the same suggested list price, and the same "accept the offer" price. We chose to go with Kristie Smith's team (represented by Amy McIntyre) for several reasons. First, we liked Amy as she was very personable, but more importantly because we felt like she was a straight shooter, and was helping to set realistic expectations. Secondly, she was very specific as to what she thought we should and shouldn't do (staging, minor repairs, etc.) to sell the house. She was very specific as to the photographer she wanted to use (who was excellent, I might add, given the pictures were much better than our competition). They listed us on several websites (including Realtor.com and MIBOR.com) and paid to have the extra pictures included. (This stuff sounds trivial, but we had friends whose Realtors didn't get this basic stuff right, and it took them a LONG time to sell their house.) It took a total of 3 weeks once it hit the market until we had an accepted offer! It was for slightly less (~2k) than what we originally wanted, but based on Amy's recommendation we decided to sell at that price and just limit concessions during the inspection phase. Plus, we figured we could make it up on the buying side. Given the average-ness of that house, we were very pleased with how quickly it sold, which wouldn't have happened without their excellent marketing and Amy following up with every single lead in a timely fashion. Buying: Amy was awesome. We looked at roughly 70 houses, because we had a very specific area in mind. She was always very patient with us. She looked at lots of comps with us, and got us to think about all the different possibilities. Because it took us longer to find a house than expected, we had Amy help us move the closing on the house that we were selling back by a couple weeks. We put in a couple offers that didn't work out, and ultimately put in an offer on a short sale that was accepted. Because it takes a while for the bank to get back (a little under 2 months in our case), and we had to move out of our old place, we had to find a new place to live. Amy arranged a temporary rental agreement at the short sale house since the owner had already moved to CA. Amy did her homework and the agreement that she wrote had very favorable terms for us (including price). This became important later because the seller's agent was misleading and high-pressure, but fortunately we were protected. We also liked using Amy because she had lots of knowledge about what to look for in an older home, a good idea of what potential repairs and maintenance would cost, etc. Overall she gets an in our book and we wouldn't hesitate to recommend her to friends or family.

Kristie and her team were professional from start to finish. The home sale was part of a relocation. Kristie was interviewed in addition to a few other agents. Kristie was very realistic in her estimates and was very prepared both in setting price and in what a marketing plan would look like. The house sold in 2 weeks. Kristie and her team were in communication with us by phone, text, and email. They were on top of the communication during critical periods. She worked well with the relocation counselor making sure all policies and practices were followed to keep us in compliance with our relocation package. She worked hard to keep our interests in mind, as well as helping us to work within our relocation package to get the optimal result as quickly as possible. Overall, it was a great experience. Kristie and her team come highly recommended from us.

House sold in 6 days for 99% of asking price...need I say more?to much detail to explain...go try them for yourself! Excellent

I have used more real estate agents than I care to comment on over the years. For the most part I have never found one that was interested in much more than the commission. Kristie and her team suprised me. From the start to the closing they were there for me. They 'get it' when it comes to real estate. They supported my needs and backed me up when I needed to negotiate some touchy aspects of the deal. I would highly recommend to anyone looking to sell or buy real estate. They are the best teamt I have ever dealt with in the metro Indianapolis area.

Our overall experience was professional start to finish with the entire organization and made a very stressful process for my family less stressful.

We spent several years casually shopping for homes while living in our first house. We would browse the realty websites looking at homes that we thought we might like, and we began to notice a trend. Most of the homes that Kristie would list looked very attractive to us. We quickly came to the realization that Kristie doesn't always get the perfect homes to sell. Kristie just knows how to properly stage and market a home. This revelation is what made us give Kristie the call when we were ready to look for homes more seriously. Kristie helped us find our dream house, and then helped us get our house ready to sell. She was very easy to work with and very respectful of our current home, but she did not sugar-coat anything and was very honest about what we needed to do to make our home marketable. Honestly, we did question some of her recommendations for staging our house, but we did them anyway. So when our house sold in 4 days for our full asking price, we were VERY happy that we took her advice. When we bought our new house, Kristie was an excellent negotiator saving us about 10% on the original sellers asking price. The whole process went incredibly smooth, and we would absolutely recommend Kristie to anyone that we know who is considering a change of address.

Kristie Smith’s team was great! My house was a short sale and the helped me sell it. They helped me contact my mortgage company, which was a very long process, especially trying to get a hold of someone at my mortgage company. Kristie’s team called them every day until we got our house sold. I moved to Georgia and they were still able to sell my house in Indiana. They did a very great job in helping me sell my house. I will highly recommend them again. I would give them A+++.

Kristie's understanding of the local market, financial climate and buyer motivation sold us. Her focus on immediate results - targeted marketing to buyers who are ready to buy, not just looking around, convinced us that she was the right choice. She is sharp and focused on the deal. While not always personally available, she has a great support team and someone capable was always available to answer questions and that was fine by us. Within a few weeks of listing, we got an offer (and we were on vacation!). Using Docusign that Kristie offered and our smart phones, we completed all of the negotiation documents electronically. The negotiations hit a few snags, but between Kristie and Amy McIntyre in Kristie's office we got it done. From the signing of the purchase agreement to the closings, Amy stayed in constant contact every step of the way. Kristie was at the closing and followed up after to make sure we got moved in ok. The vendors that Kristie's office recommended (and were also highly rated on Angie's List) were all great and offered us discounts. We really hope that we're not moving again any time soon, but will definitely use Kristie and team again when we do.

Kristie Smith’s team was great! My house was a short sale and the helped me sell it. They helped me contact my mortgage company, which was a very long process, especially trying to get a hold of someone at my mortgage company. Kristie’s team called them every day until we got our house sold. I moved to Georgia and they were still able to sell my house in Indiana. They did a very great job in helping me sell my house. I will highly recommend them again. I would give them A+++.

First, let me describe what went well. Kristie Smith marketed our home really well. We had a lot of home showings due to the traffic created by a nice MLS listing on-line. She used a professional photographer to capture the essence of our staged home. In the end, our house did sell after 6 months of being exposed to the market. That was the most important; selling the home. The first struggle. We had our "meet and greet" with Jennifer. Jennifer was one of the representatives for Kristie Smith, Indy Home Team. Jennifer outlined the contract, explained the housing market, etc.. My wife and I really felt comfortable with Jennifer representing our house. We signed the contract. About 2 weeks later, Jennifer sent us an email stating that she's left Kristie Smith, Indy Home Team, to start her own reality company. She explained that someone else from Indy Home Team would represent us. Although we were excited for Jennifer's new endeavor, we were becoming furious because we hadn't heard from Kristie Smith about the next plan of action. We had signed a 6 month contract with Indy Home Teams, presuming that Jennifer would be handling our home from start to finish. Now if we broke the contract due to Jennifer's departure, we would owe Kristie Smith a $500 cancellation fee. Why was Jennifer assigned to us knowing that she was leaving the company? How can I get out of my contract if I'm not happy with the "meet and greet" of our next representative? I emailed Kristie Smith later that evening and I called her the next day. She explained how her company works stating, "I'm the doctor and my employees are the physician's assistants". She specifically told me that she'd be handling the sale of our home. The next struggle. Our contract was coming to an end, 3 weeks away, without an offer on the the table. I was planning on rejoining my family in Colorado. In the meantime, I wanted to start interviewing new agents in order to get a fresh look on the property. Unsolicited, I contacted another agent and explained my situation. The agent told me that I can request a "mutual separation" from my contract. Again without an offer on the table and only a few weeks to go in the contract, my request was not uncommon. I contacted Kristie about the mutual separation and she gave me 2 choices. First, I can "drop a check in the mail for $500" to cancel the contract or I should lower the price of the house $5000. I was shocked. After the rough start in January with Jennifer leaving and my contract coming to an end, I didn't expect to read her response. As for the price reduction, this was the first time she mentioned reducing the price in months. In fact, the last price reduction was at my request. To conclude, yes the house did go under contract days before the contract expired. Like many other home sellers, we had to bring money to the closing. I'm sure that was part of the frustration. As for Kristie personally representing our house, I know she didn't host the open house or represent us at the closing table. Amy was kind enough to do this for us. In addition, I have never met Kristie, Amy, or the Indy Home Team. If my family and I had the chance for a proper "meet and greet" with one of them, perhaps things would have been different. In the future, I will be looking for an agent that I know isn't going to bounce me from one person to the next.

Overall selling a home is stressful experience. This situation was exasperated by the recently departed team member. Amy has a good personality to subside our anxiety. Kristie is a good salesperson, that when things were not positive, I felt confident that no other agent in Indy could do better. Krisie demands that the seller fully upgrade their kitchens, which we did. When our house didnt initially receive much traffic, I felt anxiety thinking we wasted our money. After the offer and sale, I think the home would not have sold without the upgrades. The buyer should evaluate their own situation objectively.

I recently worked with Amy McIntyre of the Kristie Smith - INDY Homes Team. Amy did a great job helping me to find my new home in Avon. Because I was relocating from Missouri, I did not have any information about the housing or neighborhoods in Indiana. Amy provided detailed background information on various neighborhoods in the Indianapolis area. While still in Missouri, she provided me with a number of listings to look at prior to my house hunting trip. When I arrived in Indiana to look at houses, she made me feel welcome and showed me the properties that I was interested in and gave me even more information about the neighborhoods and the city. Amy is very knowledgeable about the area and has a good feel for what the comps are. She was able to tell me if the homes I was interested in were overpriced. She helped me to negotiate for my new home and recommended a great lender, home inspector and insurance company. Because I was in Missouri and could not make it for the inspection, she attended it on my behalf. She also attended the re-inspection after some repairs were made. Amy hand delivered my new keys to a trusted friend on my behalf. Amy went above and beyond and helped to make my home buying experience as smooth as possible. Thank you Amy!