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Indianapolis Soft Water Service

Water Filtration and Softening, Plumbing, Water Coolers

About us

We specialize in water softeners, drinking water systems both installation and repair. We have over 1200 5 star reviews for service. We specialize in repair of Whirlpool, Kenmore, Morton, Rheem, Clack and more.

Business highlights

27 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Water Softeners, Whole House Filters, Reverse Osmosis Drinking Water Filters, Water Softener & Reverse Osmosis Rentals, Water Testing, Water Conditioners, Iron & Sulfur Filters, Sand & Sediment Filters, Full Service & Installation, Bottle-Free Water Cooler Sales & Rental.

Services we don't offer

Water Heaters

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.9132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 132 reviews

HENRY & DORIS M.
03/2004
5.0
water softeners
  + -1 more
VERY NICE TO WORK WITH AND THEY ALWAYS TRY TO HELP YOU FIGURE OUT YOUR PROBLEM. THEY ALSO OFFER AN ANGIE'S LIST COUPON.
Description of Work: SERVICED WATER SOFTENER AND FILTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Andrew W.
03/2004
5.0
water softeners
  + -1 more
I FEEL THE COST IS VERY REASONABLE. AMANDA, THE GIRL WHO ANSWERS THEIR PHONE IS VERY NICE TO TALK WITH AND QUITE HELPFUL. THE MAN WHO ACTUALLY DELIVERS THE SALT CALLED A COUPLE OF DAYS PRIOR TO DELIVERING TO LET ME KNOW WHAT DAY HE WOULD DELIVER TO MY PART OF TOWN. THE COST SEEMS VERY REASONABLE. I'M TOO LAZY AND WEAK TO CARRY THOSE HEAVY BAGS OF SALT HOME, DOWN TO THE BASEMENT, AND PUT THEM IN MYSELF, SO I REALLY APPRECIATE THIS SERVICE. THEY OFFER TO BRING IN AND PUT THE SALT IN FOR YOU IF SOMEONE IS HOME, OR THEY WILL DROP IT OFF SOMEWHERE THAT YOU SPECIFY. IT WAS A VERY HASSLE FREE EXPERIENCE. THEY EVEN BILL YOU SO YOU DON'T HAVE TO BE THERE TO PAY UP FRONT, YOU CAN SEND IN A CHECK OR CALL AND PAY OVER THE PHONE WITH A CREDIT OR DEBIT CARD.
Description of Work: THEY DELIVERED SALT AND FILLED MY SOFTENER. THEY CHARGED $7.50 PER 50 POUND BAG OF SALT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

KATHLEEN H.
02/2004
5.0
water softeners
  + -1 more
INDIANAPOLIS SOFT WATER PROVIDED A HIGH-QUALITY INSTALLATION AT A REASONABLE PRICE.
Description of Work: PURCHASED AND INSTALLED LARGE WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

MARY F.
02/2004
4.0
water softeners
  + -1 more
THE JOB WENT SMOOTHLY, BUT THEY FORGOT TO OPEN THE LINE SO I WENT A MONTH WITHOUT SOFT WATER. ONCE I CALLED WITH CONCERNS, THEY WERE OUT WITHIN HOURS AND CORRECTED THE PROBLEM. THEY WERE NICE PEOPLE TO WORK WITH.
Description of Work: WE HAD A NEW WATER SOFTENER PUT IN THAT WE WILL BE RENTING.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

MARY T K.
12/2003
5.0
water softeners
  + -1 more
THEY WERE PROMPT, PROFESSIONAL, AND INFORMATIVE.
Description of Work: INSTALLED A NEW WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

TRICIA P.
11/2003
5.0
water softeners
  + -1 more
WE HAVE ALSO RENTED A SOFTENER FROM THIS COMPANY.
Description of Work: INSTALLED REVERSE OSMOSIS SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DUARD L W.
11/2003
5.0
water softeners
  + -1 more
THEY RESPONDED QUICKLY ON THE VERY NEXT DAY. THE SERVICE PERSON WAS EFFICIENT AND VERY KNOWLEDGEABLE CONCERNING THE NECESSARY REPAIRS. THE SERVICE PERSON WAS POLITE AND EVEN GAVE KINDLY SUGGESTIONS TO PREVENT PROBLEMS IN THE FUTURE.
Description of Work: REPAIRED A RUST REMOVING UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

JUDY E.
10/2003
5.0
water softeners
  + -1 more
I RENTED THE SYSTEM INSTEAD OF PURCHASING, THE COST IS PER MONTH. I WAS VERY IMPRESSED WITH THEIR SALES REP AND OWNER BECAUSE THEY TOOK A LOT OF TIME TO EXPLAIN EVERYTHING TO ME. I LEARNED EVERYTHING I WANTED TO KNOW ABOUT WATER AND THE SYSTEM. THEY GAVE EXCELLENT SERVICE.
Description of Work: INSTALLED REVERSE OSMOSIS SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

STEVEN S. S.
10/2003
5.0
water softeners
  + -1 more
AS I'VE NEVER HAD A WATERSOFTENER BEFORE, THEIR SERVICEWOMAN, TRACEY, IMMEDIATELY NOTICED THAT THE 'BYPASS' VALVE WAS IN THE CLOSED POSITION (APPARENTLY RENDERING THE UNIT INOPERABLE). TRACY CHECKED ALL THE VALVES AND SETTINGS, AND EXPLAINED 'HOW-TO'S' OF BASIC OPERATION. SHE WAS VERY KNOWLEDGEABLE AND FRIENDLY. THEIR BASIC SERVICE CALL WAS A FLAT $70, BUT THEY HONORED THE ANGIE'S LIST $25.00 DISCOUNT. FOR ONLY $45, I FINALLY HAVE 'SOFT' WATER! GREAT COMPANY, GREAT SERVICE. WOULD DEFINITELY RECOMMEND! WHEN I CALLED TO SET THE APPOINTMENT, THEY SAID THEY WOULD COME AT 12:30PM. AND THEY ACTUALLY SHOWED-UP RIGHT ON TIME! I'M A VERY SATISFIED CUSTOMER. THE SERVICEWOMAN, TRACY, WAS VERY KNOWLEDGEABLE. WOULD HIGHLY RECOMMEND ASKING FOR HER!
Description of Work: A GE WATER SOFTENER WAS ALREADY INSTALLED IN THE HOME WE PURCHASED TWO YEARS AGO. THE WATERSOFTENER DID NOT WORK PROPERLY. I CONTACTED THIS COMPANY TO COME AND SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

CARI & GREG N.
10/2003
5.0
water softeners
  + -1 more
EVERYONE THAT CAME OUT WAS FRIENDLY AND PATIENT IN ANSWERING OUR MANY QUESTIONS. THEY HAVE MANY OPTIONS, BUT WE CHOSE TO RENT THE UNIT. OVERALL, THE COMPANY WAS THE BEST PRICE OF THE COMPANIES THAT WE RESEARCHED. WE HIGHLY RECOMMEND THEM!
Description of Work: INSTALLED A WATER SOFTENER IN OUR HOME, WHICH WAS NOT PRE-PLUMBED FOR SUCH A UNIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13

Rebekah R.
07/2003
5.0
water softeners
  + -1 more
I TRULY ADMIRE PEOPLE THAT ARE NOT OUT TO GET YOUR MONEY AND ARE TRULY INTERESTED IN HELPING. HE SAVED US AT LEAST $100.
Description of Work: I CALLED THE COMPANY TO GET AN ESTIMATE TO REPAIR OUR WATER SOFTENER. THE PERSON THAT TALKED TO ME ON THE PHONE FIRST ASKED ME THE TYPE OF WATER SOFTENER WE HAD AND HOW OLD IT IS, THEN HE SUGGESTED THAT BEFORE WE SPEND MONEY TRYING TO REPAIR IT THAT WE TROUBLE-SHOOT AND HE GAVE ME SPECIFIC INSTRUCTIONS ON THINGS TO CHECK. HE WAS RIGHT, WE WERE ABLE TO GET OUR SOFTENER RUNNING WITHOUT HAVING TO GET IT SERVICED.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mason H.
05/2003
4.0
water softeners
  + -1 more
SERVICE GIRL WAS NOT VERY FORTHCOMING WITH ASSESSMENT OF PROBLEM. SHE RECOMMENDED THAT WE REMOVE ALL OF THE SALT FROM THE BRINE TANK AND CLEAN TANK.
Description of Work: SERVICE CALL FOR WATER SOFTENER.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

JOSEPH & MARY H.
05/2003
5.0
water softeners
  + -1 more
THEY WERE RELIABLE. THEY CAME WHEN THEY SAID THEY WOULD. IT IS HARD TO FIND COMPANIES LIKE THAT IN TODAYS WORLD. THEIR FEES ARE REASONABLE. THE PRICE INDICATED IS FOR DELIVERY AND INSTALLATION OF 2, 50 LB BAGS OF SALT. $7.50 PER BAG.
Description of Work: DELIVERED AND INSTALLED SALT FOR OUR WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

rosanne M.
04/2003
5.0
water softeners
  + -1 more
THEY ARE VERY AFFORDABLE, THEY CALL A DAY BEFORE COMING, AND THEY SHOW UP ON TIME. THEY GUY IS FAST, EFFICIENT, LEAVES A BILL AND IS GONE. HE IS A REAL GENTLEMAN, WIPES HIS FEET, OPENS AND CLOSES DOORS. THEY GIVE A SCHEDULE FOR THE WHOLE YEAR AND THEY ARE VERY RELIABLE.
Description of Work: DELIVERY OF WATER SOFTENER SALT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Tracy P.
04/2003
5.0
water softeners
  + -1 more
VERY PROFESSIONAL AND NOT PUSHY LIKE SOME OTHER ''BIG'' COMPANIES. THE PRICE WAS 1/3 THE PRICE OF (ANOTHER COMPANY''S) QUOTE. I WOULD DEFINITELY RECOMMEND THIS COMPANY.
Description of Work: INSTALLED NEW WATER SOFTENER AND HAULED OFF OLD ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

HOLLY B.
01/2003
5.0
water softeners
  + -1 more
EXCELLENT, EFFICIENT, CLEANED UP WELL. WE HAD A PROBLEM WITH THE PRESSURE IN THE SYSTEM. THEY RESPONDED QUICKLY AND HELPED ME CORRECT THE SITUATION EASILY.
Description of Work: INSTALLED NEW SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

VANTAGE B.
12/2002
5.0
water softeners
  + -1 more
WORKED ON IT THREE TIMES TO GET RIGHT, CAME BACK EACH TIME TO WORK ON IT WITH OUT PROBLEM, WERE APOLOGETIC, VERY HAPPY WITH THERE ATTITUDE AND RESPONCE TO THE PROBLEMS ENCOUNTERED.
Description of Work: REPAIRED WATER SOFTNER SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

HENRY & MARCIA J.
10/2002
5.0
water softeners
  + -1 more
ESTIMATE FOR WORK WAS BEST OF 3-4 I PRICED. WORK TOOK LONGER THAN ANTICIPATED AND STUCK WITH ESTIMATE. DISCOUNT COUPON ON TOP OF THAT. INSTALLED EQUIPMENT THEY DID NOT SELL. OUTSTANDING SERVICE AT AN OUTSTANDING PRICE.
Description of Work: INSTALLED WATER SOFTER AND WHOLE HOUSE WATER FILTER THAT I DID NOT PURCHASE FROM THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leslie R.
08/2002
5.0
water softeners
  + -1 more
TOOK SOME ADJUSTMENTS TO GET STARTED AND DETERMINE THAT DELIVERY EVERY 6 WEEKS WAS BEST FOR ME. NOW EVERYTHING IS PERFECT. PRICES ARE REASONABLE. SERVICE IS ON TIME AND FRIENDLY. RELIABLE.
Description of Work: DELIVERS WATER SOFTENER SALT EVERY 6 WEEKS. PUTS SALT IN MY TANK. SENDS ME A BILL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DORIS JANE C.
07/2002
5.0
water softeners
  + -1 more
THEY WERE GREAT! I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: INSTALLED A WATER SOFTENER, PRICE INCLUDED WATER SOFTER AND TANK, ALONG WITH 200 POUNDS OF SALT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$523

BETH S.
05/2002
5.0
water softeners
  + -1 more
THE MEN WITH WHOM I DEALT DURING THE TRANSACTION WERE VERY FRIENDLY, HELPFUL AND PROFESSIONAL. THE STORE IS A LITTLE DIFFICULT TO FIND, BUT ONCE THERE, GETTING TO THE PICK-UP AREA WAS VERY EASY. THE BAGS WERE LOADED VERY QUICKLY. I WILL USE THEIR SERVICE AGAIN.
Description of Work: I STOPPED AT THE BUSINESS SITE TO PICK UP SALT FOR THE WATER SOFTENER. THEY OFFER DELIVERY OF SALT, WITH THE SERVICE OF FILLING THE SOFTENER AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$30

Mark & Suzy N.
05/2002
5.0
water softeners
  + -1 more
VERY FRIENDLY, PROFESSIONAL SERVICE.
Description of Work: INSTALLED A NEW WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

SCOTT & CAROLYN L.
01/2002
5.0
water softeners
  + -1 more
COST $75 FOR INSTALLATION (WITH AL DISCOUNT), RENTAL PRICES ARE AVERAGE, BUT DO NOT INCLUDE SALT DELIVERY. HOWEVER, THE SERVICE WAS EXCELLENT. WORKERS WERE PROMPT AND FRIENDLY FROM THE FIRST PHONE CALL. NO SALES PRESSURE. THEY EVEN CAME BACK A FEW DAYS LATER TO CHECK AND MAKE SURE THE UNIT WAS WORKING OK - AND STILL DIDN''T TRY TO SELL US ANYTHING ELSE!
Description of Work: INSTALLATION OF RENTAL WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JANE G.
10/2001
5.0
water softeners
  + -1 more
ONLY COMPLAINT WAS, HE FORGOT A PART AND HAD TO GO ACROSS TOWN, THEN WHEN BEFORE HE WAS FINISHED HE STILL FORGOT ANOTHER PART THAT WAS NEEDED, JUST TOOK LONGER THAN EXPECTED.
Description of Work: PUT IN OSMOSIS SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HARRY S.
09/2001
5.0
water softeners
  + -1 more
THE TECH (TRACY) WAS VERY PROFESSIONAL IN HER WORK AND WAS VERY HELPFUL. I WOULD RECOMMEND INDIANAPOLIS SOFT WATER SERVICE TO ANYONE WHO MIGHT INQUIRE.
Description of Work: SERVICE WATER SOFTENING UNIT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

4148 W 99th St, Carmel, IN 46032

www.IndySoftWater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Water Coolers

FAQ

Indianapolis Soft Water Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Indianapolis Soft Water Service accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Indianapolis Soft Water Service offers free project estimates.
Yes, Indianapolis Soft Water Service offers eco-friendly accreditations.
No, Indianapolis Soft Water Service does not offer a senior discount.
Yes, Indianapolis Soft Water Service offers emergency services.
Yes, Indianapolis Soft Water Service offers warranties.
Indianapolis Soft Water Service offers the following services: Water Softeners, Whole House Filters, Reverse Osmosis Drinking Water Filters, Water Softener & Reverse Osmosis Rentals, Water Testing, Water Conditioners, Iron & Sulfur Filters, Sand & Sediment Filters, Full Service & Installation, Bottle-Free Water Cooler Sales & Rental.
Water Heaters

Contact information

4148 W 99th St, Carmel, IN 46032

www.IndySoftWater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed