California Closets of Indianapolis is part of the locally owned and operated franchise that services all of Central Indiana, Cincinnati, Dayton, Louisville, Lexington, and Central Illinois. For 40 years we have been fully committed to providing you with a world-class client experience from start to finish. By collaborating with you to design a custom solution for your space, needs, and budget with the highest quality and most diverse product offering in the marketplace, we allow you to focus on what matters most. Charges by the job. No subcontractors; all installers are direct employees of this location.
Business highlights
47 years of trusted experience
Services we offer
Custom Organizational Designs - Closet, Pantry, Home Office, Garage, Laundry Room & Entertainment Center.
The work turned out great. They were very professional, and if I had the money I’d use them again. They are a little pricey, but they do do good work.
Description of Work: They converted an upstairs bedroom into a closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BOB & MARLA R.
06/2011
5.0
custom cabinets, closet systems, custom furniture
+ 1 more
The work turned out very well. They had to come back to do some additional work that had come unglued, but they were very professional and they came back in a timely manner. I have been really happy with them and I would hire them again. They stand behind their product. The only problem that I had was that the designer came up with ideas that the people who performed the work weren't familiar with, so there were some communication problems, because they weren't sure if they could do what she designed.
Description of Work: They built a love seat and two closets/cabinets; it’s all one unit; in a bonus room with a sloped shaped ceiling above a garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron F.
06/2011
5.0
closet systems
+ -1 more
The work turned out great, we are real happy with it. He did the work when he said he was going to. We had one little problem after the work was done and we called and told them about it, and they came back right away and fixed it. They also were able to change things around to better accommodate our needs.
Description of Work: They made our extra room upstairs into a walk-in closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
09/2010
2.0
closet systems
+ -1 more
The day before our appointment, she called to "ask me questions" and gave me the feeling that if I had to ask, I probably couldn't afford it. It left me with an icky feeling, and when I do have the work done, I'd never call them back.
Description of Work: I had an appointment with them to come and look at my master bedroom closet for an estimate on customizing it.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from California Closets of Indianapolis
First of all, we are terribly sorry that we caused anyone to feel this way. We take very seriously that our job is to find ways to service our clients, whether they buy from us or not. When we miss that expectation, we appreciate the opportunity to understand how to do better next time. So, I appreciate the candid feedback. Out of courtesy to our clients, we always confirm the appointment the day before and be sure we are available for questions concerning the project. Often times we are asked about the price of our services and we do our best to answer that question to the best of our ability before seeing the space. Everything that we do is custom built which simply means there is not an easy answer to that question. Due to working with budgets ranging from $500-50,000, we discuss possibilities with the customer to develop the best possible solution within that framework. We have no minimum job size and have no reason to not want the opportunity to meet with the prospective client. In this specific case, we have internal notes in our customer database that outlines the specifics of the conversation the member is referencing. The designer took careful notes of the phone call however, I feel that the member shared those in a private conversation and don’t find it necessary to share further. The bottom line is that although we feel justified in the nature of the conversation, we somehow let the member down along the way in how she received that information and for that I do offer my sincerest apologies. This type of feedback we take very seriously and very much to heart. Thank you for sharing this with us and letting us have an opportunity to respond, apologize, and grow from this experience. Sincerely, Charlie Meyer, President
09/2010
5.0
custom cabinets, closet systems
+ 0 more
They did an excellent job! They did everything they were supposed to do with no problems. Their clean up was perfect.
Description of Work: I got an estimate from and hired California Closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
03/2010
5.0
closet systems
+ -1 more
They were great and did a nice job.
Description of Work: California Closets put in new closets in the bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
08/2009
5.0
closet systems
+ -1 more
Everyone I worked with came across knowledgeable and professional. The product is a bit pricey, but a well thought through design seems well worth the investment.
Description of Work: The Design Consultant at California Closets professionally designed shelving to fit an existing pantry space to fit our family needs and recent kitchen renovation decor. Her final design was a wonderful incorporation of my initial ideas and her expertise. The installer worked knowledgeably and efficiently. One type of accessory was installed in the wrong finish. I notified the Consultant the next day; the pieces were switched out to my satisfaction within one week.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
12/2008
5.0
custom cabinets, home & garage organization, woodworking
+ 1 more
I have worked with Mr. Meyer and California Closets several times. He is able to take the customer's ideas and develop great plans. The men working on this project were wonderful. It was a 2 day project. They were prompt, paid attention to detail, and went out of their way to make sure I was happy with the end result.
Description of Work: Charlie Meyer designed a craft room with cabinets, shelves and a large work surface. It looks great and is an efficient, functional use of the space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
10/2008
5.0
closet systems
+ -1 more
Very well. I had a little difficulty describing what I wanted the "craft" closet to look like, but after e-mailing back and forth a few times, my designer submitted just what I was looking for. The installation went well. The installer was polite, clean and professional. I was surprised at how clean he left the closets. They were ready for me to put things away without having to wipe out sawdust, etc.
Description of Work: Designer came to see closets, took measurements and drew her proposal for use of space. Installer arrived on time, installed closets as agreed, cleaned up and left bill.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
10/2008
5.0
closet systems
+ -1 more
Meredith is very creative and helpful. We love our new closet.
Description of Work: Added closet organizer to hall closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
07/2008
5.0
custom cabinets, closet systems, woodworking
+ 1 more
They did a great job! Their price was very competitive. They were right on time. I would recommend them to anyone. The work was done in one day.
Description of Work: They put in shelves and drawers for us. They also put in a desk and a computer desk for us.
It was a great experience. During our initial consultation, the representative was very thorough on discovering what was important to my wife and I and brought to light a lot of things that we never even considered. She then created our system. The computer drawings were all 3 dimensional so we could visualize how the system would look installed and ensure that it was functional for us. The sales process was very comfortable and visiting the showroom was very helpful to visualize what the functionality of the system was. The showroom attendant was very polite and answered all of our questions. Once we approved the work was scheduled. The installers were very professional. They were clean and neat and my wife was very comfortable having them in our home. The old shelving was removed they patched all of the walls, painted and installed our new system. Overall it was a great experience. We would highly recommend them.
Description of Work: They removed the shelving put in by our builder then installed a new closet system in our master closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
10/2007
5.0
closet systems
+ -1 more
We called California Closets when we decided to take on our disorganized closets. The process was wonderful and smooth all the way thru. We called in, and were able to schedule an appointment with someone right then. Our design consultant showed up on time, she took time to ask us about our needs, what was important to us about working with a company, and really made us feel like she was our partner in all of this. She measured, listened to what we wanted, asked us about things we never would of thought of, and designed a closet right then and there. The 3D program they use makes it really easy to visualize what the finished product would look like. We didn't feel pressured to buy, and she followed up with us till we were ready to make a decision. The scheduling process was easy, our installer was efficient, knowledgeable and accommodating, and it was all done in less than a day! They even called back to be sure that we were happy after we moved everything back into the closets.
Description of Work: We live in Broad Ripple and have very small closets. We only had one rod with a shelf on top in two master reach-in closets, and a guest bedroom closet. California Closets designed a combination of shelving, hanging, and drawers that gave us more hanging space than we had before plus shelves for our sweaters and drawers for our T-shirts and socks. I really like the jewelry drawer because we don't have a large bedroom, and I don't like to see a lot of stuff out in the room, like my old jewelry box. Plus, we now have these laundry bags that look great and are really easy to transport our dirty clothes downstairs or to the drycleaners. We still wish that we had bigger closets, but are amazed at all the stuff we can fit in there now, and how much easier it is to find stuff. It was well worth the money to have 3 functional closets. We're going to have them back out to look at doing our office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
09/2007
5.0
custom cabinets, closet systems, woodworking
+ 1 more
Both the installer and the person who came out to take measurements and give us suggestions were excellent. They were very courteous and professional. I'm just really happy with it.
Description of Work: They installed cabinets for us in the laundry room again. They also installed shelving in the family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
04/2007
5.0
closet systems
+ -1 more
Wow!! I am totally impressed with my new laundry room. Annamaria came out and gave me an estimate on my boring laundry room and master's closet. The prices are a little high, but the materials and life time warranty are worth the extra cost. My family has used California Closets for quite a while and the product is impressive. They called to confirm time of installation, and although the installer ran late, he called twice to let me know his ETA. He was very professional, showed me how to operate the adjustable shelves, and my laundry room is so much more functional than it was before. I cannot wait to have my master closet complete. I really feel that CA closets has added value to my home, and I was impressed with Annamaria's design ideas and layout. I love it, and I would highly recommend them.
Description of Work: Installed cabinets in my laundry room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
03/2007
1.0
closet systems
+ -1 more
I did not use because price was 40% more than anyone else. Price was given over phone per foot. After giving this quote I did not have come out to give more accurate quote because the price was way out of line for what I had budgeted.
Description of Work: Estimate for garage cabinentry.
Rating Category
Rating out of 5
value
1.0
$8,400
01/2007
5.0
closet systems
+ -1 more
Annamaria is very professional. She came to the appointment and offered suggestions. She then emailed the final design to me with the quote in a timely manner. I really enjoyed working with her. However, I ended up going with another company because their price was a little more competitive. However, I had a great experience with her and would suggest you call them when getting quotes for your next closet project. I will call her again when I start another project for another estimate.
Description of Work: Annamaria came out to give me an estimate for 2 closets.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
10/2006
5.0
closet systems
+ -1 more
The process was fast, yet professionally accomplished. The installer cleaned up after the installation was completed. What I like about this closet compared to the metal one is that one doesn't have to deal with unsightly load bearing rods that only give way to the stress of heavier clothes. California Closets provide both a sturdier and attractive alternative.
Description of Work: They turned a large walk-in closet into a efficient and tasteful environment. The closet was all metal, non-efficient, and unattractive. California Closets installed an attractive closet system. The closet was installed in a quick and efficient way, utilizing all space unlike the metal closet system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
10/2006
4.0
closet systems
+ -1 more
Price seemed too high, so we decided to go with a less expensive system. Had to wait a while for an appointment. The consultant who came was wonderful and listened attentively, but price was the final consideration.
Description of Work: made proposal for closets
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
10/2006
5.0
custom cabinets
+ -1 more
Overall experience was very positive. They worked with our schedules and were willing to reschedule appointments as needed.
Description of Work: I got quotes for multiple projects around the house including the laundry room, master closet, office, TV room, and great room. We ended up deciding to just do the laundry room for now. They installed hanging cabinets and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
10/2005
3.0
closet systems
+ -1 more
KEITH CAME OUT TO OUR HOME TO GIVE US ESTIMATES IN BOTH OUR BASEMENT AND IN OUR LAUNDRY ROOM. WE DISCUSSED SOME ADDITIONAL CABINETS BEING ADDED IN THE LAUNDRY ROOM, AND AN ENTERTAINMENT WALL SURROUNDING OUR BIG SCREEN, FIREPLACE AND WINDOW IN OUR BASEMENT. KEITH DISCUSSED WITH US WHAT OUR PROBLEMS WERE, WHAT WE'D LIKE TO SEE OR HAVE AND SHARED SOME BALLPARK PRICES, ETC. HE GAVE US A FEW BROCHURES TO LOOK OVER, AND SAID HE'D DROP OFF SOME DRAWINGS WITH ESTIMATES IN THE NEXT COUPLE OF DAYS FOR US. I ASKED HIM TO LEAVE THEM IN THE MAILBOX IF WE WEREN'T HOME. THAT WAS 2 MONTHS AGO. WE NEVER HEARD FROM HIM AGAIN. UNFORTUNATELY FOR CA. CLOSETS, WE'VE USED A HANDYMAN TO INSTALL CABINETS IN OUR LAUNDRY ROOM IN THE MEANTIME, AND THAT ROOM LOOKS TERRIFIC. I'D PROBABLY HIRE THEM FOR FUTURE WORK, BUT THEY'D HAVE TO GIVE ME A PRETTY GOOD INCENTIVE TO DO SO AT THIS POINT. THEIR LACK OF RESPONSIVENESS IN THIS SITUATION SPEAKS DIRECTLY TO PROFESSIONALISM AND COURTESY, IN MY OPINION.
Description of Work: CAME OUT TO OUR NEW HOME TO DISCUSS AND GIVE ESTIMATES ON LARGE TWO WALL CABINET CONFIGURATIONS, INCLUDING T.V. CABINET FOR OUR BASEMENT FIREPLACE AND ENTERTAINMENT AREA, AND IN OUR LAUNDRY ROOM.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0
Yes, I recommend this pro
10/2005
5.0
closet systems
+ -1 more
ANNAMARIA WAS VERY PROFESSIONAL, AND SHE WAS VERY PROMPT IN SENDING ME HER PROPOSED LAYOUTS FOR MY CLOSETS. SHE FOLLOWED UP WITH ME EVERY WEEK UNTIL I MADE A DECISION ON WHICH COMPANY TO CHOOSE. SHE WAS VERY UNDERSTANDING WHEN I TOLD HER I HAD DECIDED TO GO WITH ANOTHER COMPANY. SHE ASKED FOR ANY CONSTRUCTIVE FEEDBACK TO HELP HER IN FUTURE SELLING SITUATIONS.
Description of Work: I HAD ANNAMARIA COME OUT AND GIVE ME AN ESTIMATE TO INSTALL CUSTOM CLOSET ORGANIZATION SYSTEMS IN SEVERAL CLOSETS IN MY NEW HOUSE. I DECIDED TO GO WITH ANOTHER COMPANY BECAUSE I LIKED THEIR DESIGNS A LITTLE BETTER.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
07/2005
5.0
closet systems
+ -1 more
POSITIVE. I AM A REPEAT BUYER OF CA CLOSETS AND WOULD RECOMMEND THEM TO ANYONE. CHARLIE MEYER, PRESIDENT, CAME OUT FOR THE CONSULTATION, AS HE HAD FOLKS ON VACATION. SPENT ADEQUATE TIME TO SEE OLD HOUSE TO DETERMINE CLOTHING HANGING AND OTHER SPACE NEEDS, AND THEN SPENT TIME AT NEW HOME TO COME UP WITH APPROPRIATE RECOMMENDATIONS. UP FRONT I TOLD CHARLIE THAT I WOULD BE OBTAINING QUOTES FROM OTHER CLOSET COMPANIES TO ASSESS THEIR ABILITIES. MY ONLY COMMENT IS THAT I WAS OFFERED A 10% DISCOUNT ''AS A REPEAT PURCHASER'' ONLY AFTER I PRESENTED OTHER QUOTES TO CA CLOSETS. WOULD PREFER SUCH PRICING TO BE THE ORIGINAL PRICING. WHILE CA CLOSETS IS A SLIGHT BIT PRICIER, I BELIEVE I'M GETTING BETTER OVERALL QUALITY.
Description of Work: INSTALLED 2 WALK-IN CLOSETS TO OWNERS' SPECIFICATIONS. WE WERE BUYING HOUSE AND HAD TO GET EXISTING HOME'S CLOTHING, SPREAD IN 4 SMALLER CLOSETS, INTO THE 2 NEW, LARGER CLOSETS IN NEW HOME. WE WERE OPERATING IN A RELATIVELY SHORT TIME SPAN.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,425
02/2005
5.0
custom furniture
+ -1 more
THE GENTLEMEN WERE VERY PROFESSIONAL AND THE NEW OWNER WAS GREAT! WE HAD SOME TROUBLE GETTING THE DESK JUST RIGHT BUT THEY WERE VERY KIND AND HELPED US FIGURE OUT WHAT WOULD BE BEST. THEY WERE WONDERFUL. THE GUY THAT ACTUALLY INSTALLS THEM WAS WONDERFUL AND HE WAS A PLEASURE TO COME IN CONTACT WITH. THE NEW OWNER IS A GREAT GUY AND WE'RE SURE HE'LL DO REALLY WELL.
Description of Work: THEY MADE A DESK IN OUR OFFICE.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
01/2005
5.0
closet systems
+ -1 more
I HAVE NOTHING BUT WONDERFUL THINGS TO SAY ABOUT THEM. THEY DID A PERFECT JOB. THEY CAME BACK TO MAKE SURE THAT I WAS PLEASED.
Description of Work: THEY PUT IN SHELVING, RACKS, DIFFERENT LEVELS, ETC.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Closets,
Cabinet Making,
Home and Garage Organization,
Finished Carpentry and Woodworking,
Furniture - Custom Made,
Interior Painting
FAQ
California Closets of Indianapolis is currently rated 4.9 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
California Closets of Indianapolis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, California Closets of Indianapolis offers free project estimates.
No, California Closets of Indianapolis does not offer eco-friendly accreditations.
No, California Closets of Indianapolis does not offer a senior discount.
No, California Closets of Indianapolis does not offer emergency services.
Yes, California Closets of Indianapolis offers warranties.
California Closets of Indianapolis offers the following services: Custom Organizational Designs - Closet, Pantry, Home Office, Garage, Laundry Room & Entertainment Center.