Bonner Piano Service & Sales

The grand piano had some slight damage to the action when I bought it (it had been stored poorly and mishandled by the liquidator who had it.) He was able to go back to his shop and fabricate the piece needed, and now the instrument is concert quality. He made sure I understood how to keep the humidity level just right for the sound board; how to clean and polish the exterior; and everything else I needed to know. His fees are so incredibly reasonable, it will surprise you!

I called Mr Bonner on Monday 5/14. He returned my call that nite. We set up an appointment for Wednesday 5/16 at 1:30pm. On 5/16 Mr Bonner arrived at 1:30pm and began to tune the piano which had not been tuned for 28 years. He was very thorough; he went through the entire keyboard three times. He also took the time to look up the date and place that the piano was manufactured and told me that the piano was made in Huntington, Indiana in 1911 and was the 37th piano made by that company in 1911. He is a very personable and efficient person. I was well pleased with his work and I enjoyed talking to him. I'll call him again next year.

Excellent. Punctual. Friendly. Explained everything.

Overall, a very good experience. Recommended.

He was excellent. He also tunes the pianos at our church.

Good job. Very pleasant to work with. Was able to get to me right away so I could get it tuned before Chirstmas. Will definitely use Mr. Bonner again.

It went very well. We were most satisfied with our experience.

I will definitely use the company for annual maintenance.

He is good. I would use him in the future.

Mr Bonner is awesome. My 7 year old was very interested in watching and Mr. Bonner even incorporated my son into the tuning. He was great! I'll definitely have him back.

Requested service to move piano to new residence. Prompt and reasonable estimate. Although runninglate from previous appointment, called in advance to advise. Moving piano between locations was a snap! Won't use anyone else if we need to move the piano again!

He was running late by about 15 minutes, which wasn't a problem for me on the day that he was doing the work, and called to let me know. He was very apologetic for running late.

Wonderful! Bob was able to schedule our piano move and tune on relatively short notice in the midst of his busiest time of year. He kept me informed of scheduling conflicts due to weather and other customer issues, and the move went very well. We were able to provide assistance at both sites, which helped keep the cost low. He also tuned the piano following the move - it sounds better than it ever has. Bob is so nice and very professional, and his price was far below what I expected to have to pay. I would definitely call on him in the future. As a side note, I was bragging on Bob to several friends and found out that they have been using him to tune their pianos for years - all had wonderful things to say about him too.

We were very pleased with his work. He was very thorough and knowledgable and we would definitely use him again.

It went well, it was uneventful, he did what he said he would do - refreshing.

Wonderful!!! I was amazed at how smoothly the whole event went.

Because the piano is so old and had not been tuned in so long, it was a special needs case. He did a great job and I was very pleased.

When I called to schedule 2 appointments, he was available within 1 day.

Very well. He was punctual, patient with the questions from my children, and did an excellent job.

Mr. Bonner arrived on time and finished his work within 1.5 hours. My piano hadn't been tuned in about 21 years and was about 3/4 note off key. Mr. Bonner corrected my problem and left. He was courteous and informative.

I called to first find out if they moved pianos outside of the Indianapolis area. They said yes and called back with an exact estimate for the cost based on the distance of the move. We scheduled a date for delivery. On the day of the move, Bob called me in the morning to confirm everything was still on. After picking up the piano in Covington, he called to let me know his estimated time of arrival. He delivered the piano and set it up. We were very happy with the service he gave us.

Bob returned my call the next day and scheduled the work the next week. He showed up on time, spent about an hour working on the piano and it looks and sounds great. I feel his price was extremely reasonable, considering everything that needed to be done. He also offered to provide a list of piano teachers in my area and mail me additional replacement key tops (the previous owner gave me all but 5 tops from the keys that needed them).

He was always promt, very professional, and there were no negative aspects to this engagement.

The whole process was completely professional. The tuner showed up on time, removed his shoes at the door, worked on the piano for about an hour and was done.

Chris did a fantastic job at tuning my piano. Because the piano had not been tuned in years it was a little extra but normally it would not be that much. I could not think of using anyone else to tune my piano!