Bonner Piano Service & Sales

Piano Tuning, Piano Movers, Musical Instrument Repair

About us

Bonner Piano Service has been serving the music community for over 40 years. Our dedication to quality and commitment to our customers has resulted in many repeat customers who continue to use our services year after year. What started as a small tuning service in 1972 has grown into a company people can trust. |

Business highlights

51 years of trusted experience

Services we offer

Musical Instrument Repair. Piano Moving. Piano Tuning.


Accepted payment methods

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Reviews

5.0133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 133 reviews

SHELLEY V.
06/2019
5.0
piano tuning
  + -1 more
Excellent, as always. This was the second or third time he's tuned my piano. He called ahead to say he was running a little late, but then arrived when he said he would. In our new home the piano is very close to a door to our porch that's opened and closed a lot, making it a little high-pitched because of the humidity, so to save me an additional tuning he tuned it to itself & said it would return to the right pitch this winter when the air is dryer.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

SHELLEY V.
09/2017
5.0
piano tuning
  + -1 more
He was friendly and we built a rapport, then he got right to work. He showed me where moths had been in the piano, but said they hadn't done any damage yet - told me I could keep them away by rubbing a moth cake on the felt where they'd been. The moth cake crumbs will keep them away. He seemed to care a lot about the piano - the work is more than just a job to him, which I appreciate a lot. He was very efficient in the tuning and left the piano sounding great!
Description of Work: My piano needed a simple tuning - no major problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Cheryl L A.
04/2017
4.0
piano tuning
  + -1 more
well, will need to be done multiple times as it is difficult and not like standard uprights
Description of Work: unique British antique piano needed tuning...

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY J.
03/2017
5.0
piano moving
  + -1 more
He showed up on time and had the right tools to get the job done. Very happy. Will be bringing him back to tune the piano.
Description of Work: Piano moved from garage to living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JOHN G.
09/2016
5.0
piano moving
  + -1 more
Bob did a fantastic job. When the organ needed to go across some grassy areas he was even prepare for that problem.
Description of Work: We needed a rather large electronic organ moved about 2.5 miles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert J.
01/2016
5.0
piano tuning
  + -1 more
Bob Bonner of Bonner Piano Service came to our home to tune a Wurlitzer console piano that had not been tuned in many, many years. Prior to his arrival Mr. Bonner and I spoke by phone about the work that was needed, he later confirmed our appointment by email, and again on the morning of the service by phone. Mr. Bonner is extremely polite, personable, and professional. Upon entering our home, he changed his shoes, so as not to track dirt into our home and immediately went to work on our piano. He diagnosed that the piano needed both a pitch raise, as well as a tuning and thoroughly went through that process over a 90 minute period. Bob not only explained what he was doing, but was happy to answer any questions that I had along the way. Upon the completion of his work. Mr. Bonner put everything back the way he had found it and advised us that the piano should be tuned again in 10-12 months, just to help it settle into the adjustments that he had made. We will certainly use Bob Bonner again in the future to care for our piano. Many thanks to him for his work.
Description of Work: Raised the pitch of a piano and tuned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Bonner Piano Service & Sales
Thank you (Removed members name), for your very kind adulations of my services and presentation. I must in return give honor to you for being willing to wait quite a while for me to gather additional work in your area which enabled me to economize my travel costs and time, since your location is somewhat distant from my business location. I indeed look forward to serving you again. Bob Bonner Piano Service

Jennifer B.
12/2015
5.0
piano tuning
  + -1 more
It was great. He squeezed me into his busy schedule on a last minute request, texted an ETA when he was on his way, and did a wonderful job. Very knowledgeable and expert in their field. Will use again in the future for additional tune-ups.
Description of Work: He tuned my piano (which hadn't been tuned for 7+ years) and restrung and tuned my cello (also out of tune for years).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Bonner Piano Service & Sales
Thank you for your very kind words. I in no way consider myself a cello expert, but I am glad you are happy with the piano and cello services. Actually, the cello will need a couple of immediate follow-up tunings you can do yourself, since the new tension on the neck will render the tuning a bit unstable for a short time. I very much enjoyed meeting you and providing my services.

Kelly D.
10/2015
5.0
piano tuning
  + -1 more
Bob moved piano from seller's house to my home (approx mile away). Everything went really smoothly and could not have been easier. Bob and his son were very nice, on time, careful with the move. Could not be happier with the level of service.
Description of Work: Moved piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Jan S.
09/2015
5.0
piano tuning
  + -1 more
I selected Mr. Bonner after searching Angie's List for a piano tuner. As an added point, another tuner did not respond at all to my request for his service. Mr. Bonner, who has an impressive musical background and currently plays with the Carmel Symphony Orchestra, responded quickly to my voice mail message and arranged a mutually agreeable appointment time within the next week. Most importantly, he was perfectly prompt, professional, and proficient; but he was also pleasant, informative, and interesting to talk with. He was also able to repair the fall, and charged only a tiny additional amount for that. The entire job was completed in about one hour. The piano once again sounds as it should, which gives me great pleasure since it has great sentimental value.
Description of Work: Basic tuning of my Wurlitzer Spinet. Repaired a hinge on the key fall, which was preventing it from gliding properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Tracy & John R.
08/2015
5.0
piano tuning
  + -1 more
Mr. Bonner is very helpful, informative, and professional. He did an excellent job of tuning our used piano we purchased a year ago.
Description of Work: Tuned a Baldwin piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Jordan B.
07/2015
5.0
piano tuning
  + -1 more
Mr. Bonner was very friendly and knowledgeable. He has years of experience and a wealth of knowledge. I would highly recommend him.
Description of Work: Tuned our piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lou R.
07/2015
5.0
piano tuning
  + -1 more
Bob was so easy to communicate with. He responded quickly to my email request, and once I gave him our location, he figured out a way to add a visit to some work in our area. He came by at 5 and was done by 6:30 PM. Professional, expert, reasonable and a genuinely wonderful person. He even explained to me how to tune the guitar to the piano - very interesting.
Description of Work: Tuned my piano AND fixed a pedal, and brought the pitch up .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

MARY L.
05/2015
5.0
piano tuning, musical instrument repair
  + 0 more
Prompt, courteous, and knowledgeable. Would definitely use again.
Description of Work: Assessed the piano's condition and made necessary repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brent T.
04/2015
5.0
piano tuning
  + -1 more
He did a wonderful job! Prompt and effective, he is also pleasant. Will definitely use again!
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John H.
04/2015
5.0
piano tuning
  + -1 more
All went well. Bob was here when he said he would be here and did a fine job, as usual. Bob has tuned our piano multiple times over the years and always does a fine job.
Description of Work: Tuned our Piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah P.
03/2015
5.0
piano tuning, piano moving
  + 0 more
Mr. Bonner is very professional and kind. He and his wife were so warm and friendly to my elderly parents when they moved the piano from their home. They left a wonderful impression on them! They packed and moved the piano with care. We couldn't have been more pleased. When my sons were home playing piano regularly, we had Bonner tune our piano periodically during the day while we were at work. I couldn't trust someone more to be in my home while I'm away. We just can't say enough how much we appreciate Mr. Bonner's work and professionalism.
Description of Work: Move of a piano from Chicago area to Indianapolis. Regular tunings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charlene V.
12/2014
5.0
piano tuning
  + -1 more
He did a fantastic job. This did take some time. He made some minor repairs and then did the daunting task of tuning a piano that had been used very little for 20 years. Now my piano sounds AMAZING!!!!
Description of Work: Bob tuned my piano after 20 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELISABETH & TOM J.
10/2014
5.0
piano tuning
  + -1 more
We have a 60-year-old piano that had been through two recent moves and hadn't received much attention in several years. Mr. Bonner efficiently got it back in tune. He showed up on time and was very pleasant to deal with. We'll call on him again next year.
Description of Work: Bob Bonner tuned our piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David W.
08/2014
5.0
piano tuning, piano moving
  + 0 more
Bob Bonner was great to work with. He answered all my questions ahead of time, and was right on time for the move. He tuned the piano the same day as well. Price for the services I received (move and tune) was very reasonable.
Description of Work: Moved a small upright piano for me from Zionsville to Avon, and then tuned it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

RON & PEG R.
06/2014
5.0
piano tuning
  + -1 more
We've been using them for 5 to 6 years. He was out here very quickly.
Description of Work: I had my piano tuned and other adjustment made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

George G.
06/2014
5.0
piano tuning, piano moving
  + 0 more
Mr. Bonner showed up on time, disassembled the furniture as needed, carefully loaded it on his trailer, delivered it to my house, and put things back together again. Excellent service!
Description of Work: Moved a china cabinet, buffet, and dining room table. Mr. Bonner is a professional piano mover, but did a great job moving the furniture from one city to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MYRA S.
06/2014
5.0
piano tuning
  + -1 more
Bonner was exceptionally professional and explained everything they would do. Their cost estimate was on target. They were timely and efficient.
Description of Work: Moved our piano to new home, located it and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DIANE C.
05/2014
5.0
piano tuning
  + -1 more
We had recently had our piano moved from one floor of our home to another and wanted to have the piano tuned. It had not been tuned for 18 years. I contacted Mr. Bonner through the Angie's List site, and he replied promptly and was able to schedule us the same week. He arrived as scheduled and did an excellent job. He asked how we wanted the piano tuned and made sure it was tuned to pitch so it would match a pitch pipe, which was perfect for our needs.
Description of Work: Tuned our piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Matthew L.
04/2014
5.0
piano tuning, piano moving
  + 0 more
Bob Bonner has to be one of the most courteous and professional individuals I have had the pleasure of dealing with! I utilized Bob to move a baby grand and then come back and tune it (on two separate occasions - once when I bought the piano a little over a year ago and then recently when we moved ). He knows his business inside and out and I would never think of using another company!!! When we had our piano moved this time we were in the middle of some remodeling and Bob was so accommodating. Because of the remodeling, he had to come back and tune the piano -- he made it so much easier for us. What a relief it is to know that you are in great hands and are using someone that cares about the individual. Bob's knowledge of tuning pianos is top-notch and I would highly recommend him. He will always have my business!!!
Description of Work: Moved our baby grand piano from one location to another and came back and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Beth P.
02/2014
5.0
piano tuning
  + -1 more
Our piano gets a lot of use and with the cold dry weather we were experiencing some keys sticking slightly, a buzzing sound in the lower register and it was slightly out of tune. He took over an hour to carefully identify problems and fix then worked on getting the piano back in tune. We have had Bob Bonner out to repair/tune our piano for the past 3 years and he does spectacular work. This visit was no exception. Bob is efficient, identifies any problems and has fixed every issue we have had with our piano: loose pedals, sticking keys, unexplained buzzing, tuning, etc. We highly recommend Bonner Piano Service.
Description of Work: Bob Bonner provided piano tuning and repair. Our older piano had a few keys sticking and it needed tuning. He came to our home and got it back into perfect condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3704 W 97th St, Carmel, IN 46032

www.bonnerpiano.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:30 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Piano Movers,
Musical Instrument Repair

FAQ

Bonner Piano Service & Sales is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:30 AM - 6:00 PM

Bonner Piano Service & Sales accepts the following forms of payment: Check
No, Bonner Piano Service & Sales does not offer free project estimates.
No, Bonner Piano Service & Sales does not offer eco-friendly accreditations.
No, Bonner Piano Service & Sales does not offer a senior discount.
No, Bonner Piano Service & Sales does not offer emergency services.
No, Bonner Piano Service & Sales does not offer warranties.
Bonner Piano Service & Sales offers the following services: Musical Instrument Repair. Piano Moving. Piano Tuning.

Contact information

3704 W 97th St, Carmel, IN 46032

www.bonnerpiano.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:30 AM - 6:00 PM