Westside Plumbing, Inc. provides residential and commercial plumbing services, as well as heating and cooling services in Brownsburg, Avon, Zionsville, Danville, Plainfield, and the surrounding areas. With over 15 years of experience, we are the plumbing and HVAC contractor you can trust! To schedule an appointment, contact us today at 317-445-8399 for plumbing or HVAC repairs.
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Water heaters, water softeners, drinking water systems, faucet repair and replacement, toilet, gas system repair and repipes, well pump replacement, sump pumps and battery back up systems, garbage disposals, kitchen & bathroom remodels. Heating and air conditioning service, maintenance, and installation.
We never received the service because we asked for a couple of dates and the provider was not willing to accept the dates. He was rude and not flexible.
Description of Work: I purchased a Big Deal from Westside Plumbing.
Rating Category
Rating out of 5
$99
Response from Westside Plumbing, Inc.
I made an appointment for the time and date you asked, I got a call later that afternoon from you saying you couldn't be available. You said you would call back to reschedule and I haven't heard from you since. We would be happy to help with your plumbing issues, please call at your convenience to reschedule.
HEATHER K.
12/2013
5.0
plumbing, water heater repair
+ 0 more
Our gas control valve went out on our water heater. I received the replacement part from Whirlpool but had Westside Plumbing do the installation. We have used them for a few jobs before and as before they were great. I called Bobby and he was able to fit me in on short notice and did everything we needed. He was here about an hour and a half. He is always professional and willing to give advice on other plumbing issues we might have. We will continue to use him for future plumbing needs that arise (hopefully not many).
Description of Work: Replaced a defective gas control valve on our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Westside Plumbing, Inc.
Thanks for the great review. We look forward to helping in the future.
Deborah K.
11/2013
5.0
plumbing, water heater repair
+ 0 more
Went well. Very professional. The owner is the one who completes the service. He was very knowledgable. He also explained to us why the old and new water heater overflow valve was dripping water onto our floor. We needed an overflow tank. It was because our water company does not allow for water to flow backward, causing fluctuations in our water pressure, which caused our overflow valve to release water onto the floor when the pressure was too high. I confirmed this with the water company. The cost for everything was cheaper than the cost for just the water heater at another company.
Description of Work: Replaced our water heater with a new 75 gallon, draft induced, water heater. He also fixed a leaky pipe and added an overflow tank above the water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Westside Plumbing, Inc.
We appreciate you taking the time to leave such a detailed review. If there is anything else we can do, please give us a call.
Brandon K.
11/2013
5.0
drain cleaning, plumbing
+ 0 more
Our kitchen drain was backed up and causing the sink to fill up. We called Westside Plumbing first thing the next morning and were able to set up a time the same day to have the drain cleared. They called us to let us know they were coming, and arrived on time. When they arrived they were very professional and cleared the drain very quickly. Their service was excellent and we will definitely be using them for our future plumbing needs!!
Description of Work: Cleared kitchen drain that was backed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
CAROLYN D.
11/2013
5.0
plumbing, water softeners
+ 0 more
I was very happy with the overall job. The company was able to isolate the kitchen cold faucets and an outdoor faucet, so that they could remain unsoftened. This required removing a portion of drywall to access the water pipes, and also removing and reinstalling the water heater. They were also able to devise a way to install a utility sink indoors in the laundry room instead of outside in the garage. And moving the dryer closer to the wall improved the walking space in the laundry room, which is essentially just a passageway between the garage and the house. They did exactly what I asked for, and cleaned up after themselves when finished. I am enjoying the changes to my new (to me) house! When I got the estimates, I felt it was a bonus to be speaking to the person who would actually be doing the work, instead of a salesperson who may or may not know exactly what it was possible to do.
Description of Work: Installed a water softener; installed a reverse osmosis system at the kitchen sink; installed a laundry tub in the laundry room; changed dryer vent to allow dryer to be moved closer to wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from Westside Plumbing, Inc.
It was our pleasure to help such a sweet customer. Thank you for taking time out of your busy schedule to leave such a great review. As always, we appreciate you calling us and look forward to being your plumber in the future.
MARGARET H.
11/2013
5.0
wells
+ -1 more
The technician was very helpful and professional, arrived on time for the appointment, and did his best to find a solution that didn't involve completely replacing the pump. The price was pretty fair as well.
Description of Work: They replaced our well's pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Bernie P.
11/2013
5.0
plumbing
+ -1 more
Bobby is great! Fast to respond. Good communication response before and during the service call. He's thorough. He took the time to contact Pfister and found the needed part was under warranty and had it shipped immediately. You can't go wrong in hiring this guy.
Description of Work: Inspected leak of sprayer at kitchen sink as well as leaking valve under bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Janice R.
10/2013
5.0
home remodeling, plumbing
+ 0 more
Work was performed very well.
Description of Work: Installed new tub unit, toilet, porcelain floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,745
CRISTINA J.
10/2013
5.0
drain cleaning, plumbing
+ 0 more
We had a leak between our house and the main water supply outside. They had to bring in a machine to dig down to the pipes in our front yard. They quickly found and repaired the problem. Reburied pipes and restored yard to level. The weather was cold and with freezing rain, but they worked through it to make the repairs. Friendly and professional. Rob also came out quickly to assess the problem and give us an estimate, and they were able to make the repairs in just a days time. Definitely will look to them for future plumbing work!
Description of Work: Found and repaired leak in plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
MICHAEL P.
10/2013
5.0
drain cleaning, plumbing
+ 0 more
We've had a drain problem since we had some remodeling done 3 years ago. We had another plumbing company come in and after completely messing up our kitchen, leaving it filthy and creating another leak, they still over charged the pants off of us. When the owner of Westside came he was very patient and understanding. He listens. Imagine that. While it did take him 2 visits, he managed to figure out the real problem and fix it. He cleaned up after himself and charged us fairly. I especially appreciate the fact that he thinks things through and kept us up to date as he proceeds. How far he went and how much we were charged was always up to me- no big surprises at the end.
Description of Work: Solved an ongoing drain problem that other plumbers were not able fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Terry B.
09/2013
5.0
drain cleaning, plumbing
+ 0 more
I called the owner, Bobby, on September 25th and he was able to come out on the same day to give me an estimate. I called Westside Plumbing because I wanted to get a second opinion about the plumbing issue we had in our 2 1/2 year-old home. Bobby, immediately knew the cause of our plumbing issues and explained to us in detail what could have happened at the time the home was built. The previous plumbing company did not go into detail, but only said the pipe was broken. They gave us an estimate which was approximately $200 more than Westside Plumbing and they told us it would be about a week before they could do the work. Also, the previous plumbing company wanted us to stay in the house for a week without running the water or flushing the toilets (Really?). Bobby was willing to rearrange his schedule so that he could accommodate our plumbing needs. He was able to complete the work the very next day; bright and early @ 9:00 am. I recommend Westside Plumbing to anyone who has plumbing issues. He was very professional and personable. He also allowed you to see the work he did from beginning to end.
Description of Work: The owner removed and replaced a broken sewer line that had caused our plumbing to backup inside the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,740
Larry S.
09/2013
5.0
plumbing, water heater repair
+ 0 more
First, after looking for references on the website here i found a comment about westside plumbing when looking at another vendor. the review said Bobby called him before the other vendor did and the review was good for services provided. He is from the west side of Indy and being from brownsburg pretty close to the house. i simply droped him a note on angies list and he called me in less than an hour i think. He supplied great information that my research proved correct, and took out our old ao smith brand that only lasted 6 years. This will be our third water heater in 14 years and since we went to a tankless version, i hope the last for at least another 14 years. Bobby provided a Navien model. I trusted him to make the correct decision and he provided the best model from that company for the use. yes, it is expensive, but after paying 2500 to replace a tank heater 6 years ago the extra ammount was well worth it. If you use Bobby for your plumbing you can trust he will do the right job, and do it well. Great installation and the heater is working great so far. We will use this company again when needed.
Description of Work: replaced 6 year old water heater with thankless model.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Zhong Y.
08/2013
5.0
plumbing, water softeners
+ 0 more
He is professional, responsive, courteous. He finished the work with high quality. He was patient and even repaired other stuff he spotted for free.
Description of Work: Install water softener and replace sink related stuff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Robert E.
08/2013
5.0
plumbing, water heater repair
+ 0 more
It worked out really well. The gentleman who came out was really personable and my husband really liked him. I haven’t had any problems with my water heater ever since it has been fixed. I will absolutely use him again in the future.
Description of Work: I used Westside Plumbing for fixing a leak in my water heater.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
craig S.
08/2013
5.0
plumbing
+ -1 more
I have used several plumbers this past 2 years, he is the best one yet. The little things matter to me, unlike th eothers they were booties prior to entering home, cover the work area to prevent a mess onto other areas etc. Was right on time, arrived at exact time he was scheduled for.
Description of Work: Install faucet and disposal cover
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
PATRICK & BARBARA J.
08/2013
5.0
plumbing, water softeners
+ 0 more
It went very well. I have used this provider before and have always had good results.
Description of Work: The provider installed a hookup for a new water softener (first time one was used in this older home). He installed a water softener and an R/O system, and replaced the main plumbing line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Joyce W.
08/2013
5.0
plumbing
+ -1 more
This is the real story to tell. Everything went fine with the bathroom faucet reinstall. The kitchen faucet was a different story. I had a Kohler faucet that I had purchased 13 years before when I had first moved into my condo. I had thought about replacing it but when I looked it up online, it was a $600+ faucet, so I decided to just get the parts from Kohler to fix it. It had been leaking at both handles and at the spout. I had the parts Kohler sent to me and Bobby easily replaced the cartridges in each handle, but he couldn't get the spout to come apart to put the replacement parts in it. He spent a considerable amount of time trying to get the spout apart, I'm sure much longer than he had anticipated. So he got on the phone with Kohler and they couldn't tell him how to take the spout apart (the new versions of that model had changed and improved by then). After he talked to them for awhile, Kohler agreed they would send all new parts for the faucet which included a new spout, all connection lines, connectors, washers, etc. and even a new sprayer. Kohler sent it all free because the faucet has a lifetime warranty. Since the spout was on a 28 day backorder from Kohler, Bobby reinstalled the original parts, with the new cartridges in the handles which stopped those from leaking, and the spout which still leaked. He placed a bucket under the sink to catch any drops until the new spout arrived. While he was here, I mentioned that the cabinet floor under the sink was rotting from being wet and he said he could replace that when he came to reinstll the faucet again. So to update, Bobby came again this week, 8/2/2013, and uninstalled all the old parts and installed all the new parts that Kohler had sent. He was careful to put all the packaging that had part numbers and the old parts in a box and advised me to keep those in case they were needed at a later date. He also replaced the floor of the cabinet under the sink. This bill came to $288 to uninstall/reinstall kitchen faucet and replace the cabinet floor. I highly recommend Bobby. He's punctual, efficient, professional and goes out of his way to make things work. I will definitely use him again, and in fact, he's going to do work for my daughter at her new house.
Description of Work: Bobby and his apprentice Chas reinstalled a bathroom faucet after I had granet counter put in; we had granet put in the kitchen too and they reinstalled the garbage disposal and kitchen faucet; they also went out and bought and installed a new kitchen sink drain. I had told him I wanted him to fix the linky outdoor hose connection. As he walked up to the house, I turned on the hose and he said, that's easy. He took out a wrench and tightened a nut and didn't charge me for that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$432
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Brian F.
07/2013
5.0
plumbing
+ -1 more
Bobby was very flexible when scheduling our appointment, which we had to change a few days before originally scheduled. Bobby showed up personally and supervised the work of his employee. Both were very respectful, put covers over their shoes to protect our flooring, and Bobby is very personable. He explained what he recommended doing and why. I would definitely call him again for plumbing services.
Description of Work: Rebuilt toilet tank plumbing. I had replaced the flapper valve, but it was still leaking.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$207
Matt N.
07/2013
5.0
plumbing
+ -1 more
Professional job, not the cheapest out there but fair.
Description of Work: Installed laundry sink, sump pump and hydrogen peroxide unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Brian D.
06/2013
5.0
plumbing
+ -1 more
Called Bobby, he came by and performed estimate. Came back another day, as promised. Later he helped me with a problem that I had to get fixed with another provider, because of an existing warranty. Highly recommended.
Description of Work: Replaced two faucets and a valve on a hot tub. Pleasant and punctual. Bobby, the owner, did this particular job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Theresa B.
06/2013
5.0
plumbing
+ -1 more
He did a wonderful job. The price was reasonable. He was helpful and friendly. He also looked under my house about another issue. It was a potential problem that he explained to me but it turned out not to be a problem.
Description of Work: He fixed a faucet for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna K.
06/2013
5.0
plumbing
+ -1 more
They were reasonable compared to other quotes I received. That is why I hired them to do the work. They were able to provide a ball park before they came to do the work. Many other companies would not even do that. The service was wonderful. They completed the work and did the job correctly. I was pleased with the service. I have no problems with the work.
Description of Work: They did work on both of the water closets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Frank C.
06/2013
5.0
plumbing
+ -1 more
I gave him a lot of instructions and he more than completed everything I asked for. The service was excellent. It was completed in one day. I did get one other estimate. They came in well over what Westside quote. Westside was 60% of the other estimate I received. They did the work at a fair price. They were most responsive and very professional. If I need anymore plumbing work, I will call them. They were that good. They did an outstanding job.
Description of Work: They re located about fourteen water lines and a couple of vent drain lines in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Mark W.
06/2013
5.0
plumbing
+ -1 more
Everything was great and completed quickly.
Description of Work: Put in a new outdoor faucet for our backyard. The old pipe was cracked and leaking water in the crawlspace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from Westside Plumbing, Inc.
Thank you for leaving such a great review. We look forward to helping in the future.
Mary B.
05/2013
5.0
plumbing, wells
+ 0 more
In the middle of a record rainstorm, at 10:30 at night, our sump pump switch burned out. Bobby answered our frantic phone call and arrived within 15 minutes. His calm disposition put us at ease. In addition to NOT charging an emergency fee, he dropped by to make sure everything was working as expected. We've been looking for a plumber for future projects and now we have one. I would recommend Westside Plumbing to anyone.
Description of Work: Replace sump pump and installed new backup battery
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Electrical,
Sewer Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Vacuum Cleaners,
Excavating
FAQ
Westside Plumbing, Inc. is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 12:00 PM
Westside Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Westside Plumbing, Inc. offers free project estimates.
No, Westside Plumbing, Inc. does not offer eco-friendly accreditations.
Yes, Westside Plumbing, Inc. offers a 10% senior discount.
Yes, Westside Plumbing, Inc. offers emergency services.
Yes, Westside Plumbing, Inc. offers warranties.
Westside Plumbing, Inc. offers the following services: Water heaters, water softeners, drinking water systems, faucet repair and replacement, toilet, gas system repair and repipes, well pump replacement, sump pumps and battery back up systems, garbage disposals, kitchen & bathroom remodels. Heating and air conditioning service, maintenance, and installation.
Contact information
Serving 50 miles surrounding, Brownsburg, IN 46112