Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Tonya's Touch Inc

Window Cleaning, House Cleaning, Floor Cleaning and Waxing,

About us

Tonya’s Touch is a family-owned cleaning services business with more than 20 years of history building great relationships with our customers and delivering amazing results you can smile about. Our greatest passions are cleanliness and happiness. Our mission is to bring you both! We strive at Tonya’s Touch to have a great quality service at a reasonable price. If you have a problem, we never leave it unsolved. This is why we have been voted the #1 cleaning service according to Bloomington’s Herald-Times. Family owned & operated. Cost is determined by the job. General cleaning is by the hr. $35/hr./person

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

House Cleaning, Gutter, Window & Floor

Services we don't offer

Carpet steam cleaning, Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.674 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 74 reviews

Lisa B.
07/2016
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Tonya's Touch Inc
Thanks for taking the time to give us a review we appreciate your feed back

Lesley L.
05/2016
1.0
window cleaning
  + -1 more
unknown
Description of Work: They never returned my calls

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Tonya's Touch Inc
[Member Name Removed] we obviously try to call everyone back. Sorry if your call slipped through.

Steve V.
05/2016
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks so much for the review. We appreciate feed back from our customers. Please give us a call and let us help you out again some time. Have a blessed summer.

Douglas G.
03/2016
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
unknown
Description of Work: Cleaned leaf debris off roof, power washed gutters and shutters. Good teamwork, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Tonya's Touch Inc
Thanks for taking the time to give us a wonderful review. We appreciate your business and hope to see you again in the near future.

Robert E.
03/2016
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Tonya's Touch Inc
Thanks for the great review. We hope to be able to clean your windows for you again! It was nice to meet you and take care of your beautiful home. Happy Easter!

Chuck B.
02/2016
5.0
window cleaning
  + -1 more
unknown
Description of Work: Clean getters

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Tonya's Touch Inc
Thanks for the great review we appreciate feed back it's the life of our business. Hope to see you again soon!

Charles M.
02/2016
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: I had purchased through an Angie's List deal a "deep cleaning" of 3 areas (or something like that). What they did was an overall general cleaning of the whole house. Just as happy with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tonya's Touch Inc
Thanks for the great review we appreciate your feed back and hope you call us again soon to clean for you!

Lavaughn Nay E.
11/2015
4.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tonya's Touch Inc
I don't think we cleaned your windows? We did 2 people for 2 hours of general cleaning is what the schedule says? The crew said you were very happy and intended on calling back for another appt. If you had a problem with the cleaning please contact us and let us know and we can make it right. Thanks for the Review we appreciate feed back.

beth P.
09/2015
5.0
house cleaning, window cleaning
  + 0 more
unknown
Description of Work: Weekly house cleaning. Overall happy with the professionalism and responsiveness. The quality is high though occasionally floors are not fully swept.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
(Removed member name) I will be sure to let your crew know about this sorry you were having an issue.

Matt S.
09/2015
5.0
window cleaning
  + -1 more
unknown
Description of Work: cleaned house. well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks [removed name]it was a pleasure working for you. Hope to help you out in the future.

Linda C.
07/2013
4.0
window cleaning
  + -1 more
The people who owned the house prior to us did not clean before they moved out. TT was recommended by our realtor. They were very nice and came out right away. I didn't think they were particularly professional and overcharged us for the last minute cleaning.
Description of Work: Move- in to new house, window cleaners they contracted with did the windows too.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$600

Response from Tonya's Touch Inc
[removed member name], I don't charge any more $$ for rush service. I'm sorry you felt you were over charged. If you give me the date you were cleaned (I didn't see the job on June 1st) I can look up the work sheet and make sure you were not over charged. We charge a flat hourly rate for general cleaning and a per window rate when we do windows. Thanks so much for your feed back but I don't want to leave you not 100% satisfied. Thanks!

Stephen H.
06/2013
4.0
pressure washing, window cleaning
  + 0 more
We are repeat customers. We think they are reasonable but they did not have a written invoice and we had to request one. They were a bit casual about that. But the work itself was excellent. The supervisor came and looked and we walked around with him. We are happy with the work and we are planning to use them again.
Description of Work: We had Tonya's Touch Inc to do the power washing of the deck and the house and they cleaned the windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tonya's Touch Inc
[removed member name], Thanks for brining to my attention the necessity of making sure we provide an invoice. Most people use their cancelled check as a receipt and hardly anyone wants an invoice. The crews do however have them available upon request. I'm glad to see you will be using us in the future and we will wait to hear from you. Thanks for your business!

Richard W.
06/2013
5.0
carpet cleaners, floor cleaning, gutter cleaning, house cleaning, pressure washing, window cleaning
  + 4 more
Tonya's Touch does house cleaning, not just "housecleaning". They do exterior work, like power washing siding and cleaning out gutters. They do interior cleaning, including heavy cleaning like moving furniture, rolling up carpets, waxing floors. And yes, they do windows -- when they're done the windows will be so clean you'll think they removed the glass. You do need to let them know what is on your schedule so they can get the right crew on their schedule. We asked for complete cleaning, not just the sort of wipe-wipe-wipe-move-on cleaning you so often get. We wanted those rooms spotless. They *detailed* those rooms, like someone detailing your car. When they got finished, those rooms were ready to show in a house tour or real estate showing. Model home stuff. When they did the kitchen floor, they dusted the floorboards first, then vacuumed the whole room (it's a 22' square country kitchen), then got down on hands and knees and scrubbed the tile. Once we get the house caught up (we've been looking for a competent service for two years, and there is some serious catching up to do!), we'll have them switch to lighter touch-up cleaning, but if you need heavy cleaning done, you can't go wrong with Tonya's Touch.
Description of Work: Heavy housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Tonya's Touch Inc
Wow! Thanks [member name removed]......I really appreciate the comments and the feed back. I have awesome employees that care about their work and our business. The competition is tough out there so we try to do above and beyond. Thanks for the reply and I will post it so the employees will see your kind words.

Judith O.
06/2013
5.0
window cleaning
  + -1 more
Will and Susan did a good job of light spring cleaning in our downstairs. Will even washed an upstairs window that was not planned on, and carried out heavy plants to the front porch. They were very pleasant and efficient. A big help--especially for senior citizens!
Description of Work: Light spring cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Tonya's Touch Inc
[member name removed], Thank you so much for your kind words. It's always a pleasure doing work for you. Your very sweet and kind to the workers and we enjoy every visit to your home. Have a fabulous summer.

Debbie E.
04/2013
4.0
window cleaning
  + -1 more
The experience was very good. They came quickly.
Description of Work: I used Tonya's Touch to clean the windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tonya's Touch Inc
(deleted member name), Thanks for the review. We appreciate all feed back from our customers. Getting a B on this review makes me feel you were not completely satisfied as it's our 1st B on Angies List!!! Next time you have us do your windows I will give you a discount to make up for what you felt wasn't a perfect experience with us!

HANLON H S.
04/2013
5.0
window cleaning
  + -1 more
Excellent work, done quickly and without streaks. Will have them back.
Description of Work: They cleaned windows and screens, in and out. Also, cleaned two sets of double balcony doors in and out plus screens, plus framing around doors, on the outside. All were extremely dirty. Very pleased with Tonya's Touch. On time, polite, and work was preformed in a very timely manner. Windows and screens look better that they ever have!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thank you so much for the positive feed back. We look forward to working with you in the future it's always nice to welcome a new customer. Have a great summer!

Judith O.
03/2013
5.0
house cleaning, pressure washing, window cleaning
  + 1 more
The ladies that cleaned for us have been here 3 times and are very efficient and pleasant. Tonya is nice to work with and professional.
Description of Work: General House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Member, Thanks for the post! We really appreciate the work you have given us! Glad to hear you are a happy customer and we will make sure to keep you that way :-)

Traci N.
12/2012
5.0
window cleaning
  + -1 more
ight!Tonya's 3-man team showed up a little later than scheduled, so I was worried that I would be delayed for my noon appointment. I shouldn't have worried, though, because they definitely knew what they were doing and did it very efficiently. One of their workers was very tall, and he was able to reach my skylights without a tall ladder, which is good, because they forgot to bring their tall ladder. It was all so smooth--they had razor blades to scrape off debris on the outside of the windows (and they knew not to try scraping the tempered glass for fear of scratching), large washer pads that made the actual washing process super-efficient. Looking out my windows after they were done reminded me of when I got glasses the first time--I saw things in a whole new light!
Description of Work: I hired Tonya's Touch to wash my 2-story home's MANY windows, inside and out, after living here for nearly 10 years and being able to wash only those I could reach with my 6-ft ladder. This company was professional from the time I called to schedule the cleaning until the completion of the job. It cost LESS that I had budgeted (trust me, we have a lot of windows, and they charge per window). They did my 2 skylights as well. When they were finished, my windows sparkled. They even took off the screens and re-installed them when finished--a job I just hate!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from Tonya's Touch Inc
Thanks Member. Glad you were happy with your windows. We will be looking forward to hearing from you in the future.

Babette F.
11/2012
5.0
window cleaning
  + -1 more
We could not be happier with this company. The were on time, professional, clean, and friendly. We have 42 windows, some 3 stories high. I don't think our windows have ever been this clean! They did a fantastic job.
Description of Work: Cleaned windows (inside and out) sills, and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Response from Tonya's Touch Inc
Thanks so much for the great report. We greatly appreciate your business and your report. We will be more than happy to help you with any of your cleaning needs in the future.

Kelli S.
10/2012
5.0
house cleaning
  + -1 more
They've done a great job. They are on time and detail oriented.
Description of Work: I have used Tonya's Touch Inc for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Member, Glad you were happy with the service. $100 is our minimum charge. Sorry this was not an A category for you but I think if you check other professional services in the area we are very comparable. Thanks for taking the time to post a report for our company we greatly appreciate your business and hope to help you out int he future!

Amy D.
07/2012
5.0
house cleaning, window cleaning
  + 0 more
They did a great job - very thorough. A team of three worked together. Two did the windows and the third did the bathrooms. I was so pleased with their work that I have scheduled them for three regular house cleanings.
Description of Work: Window cleaning and bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tonya's Touch Inc
Member so glad you were happy and glad to have you as a regular customer!

Herbert B.
05/2012
5.0
house cleaning, window cleaning
  + 0 more
They were excellent and I would recommend them to anybody. They were on time and they did excellent work. The people were very professional.
Description of Work: I have used Tonya's Touch washed all of the windows, screens and sky lights.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tonya's Touch Inc
Thanks to you and the member for the work you allowed us to perform for you. I'm hoping we will have you as customers for many years to come! Thanks for taking the time to post a report for us!

Harold G.
04/2012
5.0
house cleaning
  + -1 more
We have been using their services for about a year now. We are pretty satisfied and they do a great job. We are very pleased with them. The price is a little bit high but it’s good. We will absolutely continue to use them.
Description of Work: We use Tonya’s Touch for housecleaning. They do general housecleaning or anything else that we have on our minds for them to do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Tonya's Touch Inc
Thanks for the work you and your wife have allowed us to do at your home! The work is greatly appreciated. Thanks for taking the time out of your busy schedule to post a report for us!!

Michele S.
03/2012
5.0
house cleaning, window cleaning
  + 0 more
They were very nice. They have good prices.
Description of Work: I had them clean some windows and sky lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Tonya's Touch Inc
Thanks so much for taking the time to post a report for us! Your work is greatly appreciated! Have a wonderful summer.

Michele S.
11/2011
5.0
window cleaning
  + -1 more
I have used them for quite a few years and they also do housecleaning, apart from window cleaning. They washed the windows inside, outside and in between in 4 hours. They are very thorough and I have a skylight, so they went up to clean. They were 2 of them and they got ladders, went up and did the job. They were not paid by the hour, instead paid per window. They did a great job and they were very reasonable. I checked other places and they were better than them. I like them because they come and you don’t even know, they do not bother and just stick to their job. I will use them in future.
Description of Work: I used the services of Tonya's Touch Inc. for window cleaning, about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Tonya's Touch Inc
Thank you so much for the report Member I will be sure to let the guys know that you reported this! Have a great Holiday.
    • 1
    • 2(current)
    • 3

Contact information

PO Box 1691, Bloomington, IN 47402

http://www.tonyastouch.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Pressure Washing,
Gutter Cleaning,
Carpet Cleaning

FAQ

Tonya's Touch Inc is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Tonya's Touch Inc accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Tonya's Touch Inc offers free project estimates.
Yes, Tonya's Touch Inc offers eco-friendly accreditations.
No, Tonya's Touch Inc does not offer a senior discount.
Yes, Tonya's Touch Inc offers emergency services.
Yes, Tonya's Touch Inc offers warranties.
Tonya's Touch Inc offers the following services: House Cleaning, Gutter, Window & Floor
Carpet steam cleaning, Ask for details

Contact information

PO Box 1691, Bloomington, IN 47402

http://www.tonyastouch.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM