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KELLEY'S TERMITE & PEST CONTROL

Pest Control

About us

Kelley's is a WBE (women's business enterprise). Quality Service+Reasonable Rates+Punctuality+Honesty+Satisfaction Guaranteed. Safe for both children & pets.

Business highlights

46 years of trusted experience
Women Owned & Operated

Services we offer

All pest control needs such as: roaches, ants, spiders, fleas, hornets, yellow jackets, carpenter bees, powder post beetles, silver fish, millipedes, centipedes, bedbugs,rodents,Termite control on existing structures and termite prevention on new construction.

Services we don't offer

Wildlife control, such as trapping of skunks, raccoons and chipmunks. No bat or snake control.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

5.099 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 99 reviews

Krista F.
08/2012
5.0
pest control
  + -1 more
We bought a house that had been vacant for over a year, so it had not been treated for pests in a while. I called Kelley's and Roberta promptly returned my phone call and helped me determine the type of service needed. We had not moved into the house yet, but it was no problem for her to use the lock box to enter to do the spraying. We moved in a few days later and have been satisfied with the service. Throughout the entire process Roberta was very responsive via phone and email. We will continue to use Kelley's for our future pest control needs.
Description of Work: Treated home for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive report. Remember you can call anytime a pest problem arises. I hope you and your family have settled in nicely and are enjoying your new home and community. Welcome!

Michael B.
07/2012
5.0
pest control
  + -1 more
It went so well I almost felt guilty for not having anything for her to really deal with!
Description of Work: I can't rave enough about this positive experience. We thought we could have termites but it turned out to be just ants. She sprayed a little something but also did a full house inspection, including suiting up and crawling in the crawl space, and then didn't charge anything! Before I called I visited the business website and learned a few things about bugs, which was helpful before she even got here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon M.
07/2012
5.0
pest control
  + -1 more
Roberta returned my call and came over promptly to give an estimate, advise, and then set an appointment to treat my property after termites had been found. I also had her treat all around the outside of the home rather than just at the site of the termites. She was a bit more costly than past treatment but I found that nearly all bugs disappeared. There is still one long term area of problems that was not corrected and I plan to call her back over to treat again. Her professionalism was refreshing, as well as the timely service.
Description of Work: Treated shed area for termites.Treated outside of home for general extermination.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

Diane S.
07/2012
5.0
pest control
  + -1 more
Sprayed inside and out for ants and checked for were mice might enter.
Description of Work: Was very prompt arrived within an hour of being called. Did a wonderful job with spraying for ants and filling exterior holes were mice might enter. Very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from KELLEY'S TERMITE & PEST CONTROL
Thanks client for the positive report. I appreciate you using a local,female owned business. Please call with any further pest problems. Good luck on selling your other house.

Chris D M.
06/2012
5.0
pest control
  + -1 more
Kelley and assistant came to the house to do a requested inspection, as I had not had one done in 5 years. After they had finished both inside and outside, she told me that all was fine, and that the inspection was free of charge! I will definitely remember this, and call her again if needed.
Description of Work: Inspection for termites.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie S.
05/2012
5.0
pest control
  + -1 more
We couldn't believe how smoothly the process went. Having to reschedule because of rain and a family emergency was no problem. And when removing old flooring my husband found some bugs, Kelley came and sprayed the area for no additional price.
Description of Work: Sprayed for pests inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from KELLEY'S TERMITE & PEST CONTROL
thanks member for the positive report. I hope the remodel is finished and you both are happy with the results. Call again with any future pest problems. I appreciate you using a small, independent, women's owned business.

Allen M.
05/2012
5.0
pest control
  + -1 more
Roberta was right on time and got straight to work. She went down in my crawlspace and it was obstructed, so she sprayed the area with flies using a fogger. She then treated the outside of my house for pests. Did not take long. She was prompt and efficent, two things I appreciate in these situations.
Description of Work: Released a fogger in my crawlspace to kill flies. Also sprayed exterior of my house for wasps and ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from KELLEY'S TERMITE & PEST CONTROL
thanks client for the positive report. I'm pleased you are satisfied with our service. Hope you will use us again in the future. I appreciate you patronizing a local, independent, women's business.

Jill K.
04/2012
5.0
pest control
  + -1 more
Roberta came out right on time and solved the problem in minutes. She is a very kind lady and did not even charge me for her services. I will use her anytime I have pests in the future!!!!!!
Description of Work: I had found some holes in some wood on my back deck with sawdust coming out of them. I thought it was termites. I called KELLEY'S TERMITE & PEST CONTROL and Roberta said it did not sound like termites. She would come check it out. She came out the very next day and told me it was Bees boring into the wood. She used some powder in the hole and it has solved the problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy N.
04/2012
5.0
pest control
  + -1 more
Our house, which has part basement, part crawlspace, and part slab, provided a number of challenges (including, in particular, some unusually tight spaces to work in -- all of which Roberta met with equanimity and professionalism. I was impressed by her knowledge of pests and the problems they cause, and her experience in dealing with them. In addition to doing the termite treatment, she advised me on a couple of other insects that were attacking the house (especially carpenter bees),and recommeded treatments I could do myself against them. Roberta is also very friendly and pleasant to work with. I would recommend her to anyone wanting a really thorough job of pest extermination or protectiion.
Description of Work: Treatment of the house against termites. This involved diggiing trenches around the entire foundation and spraying, plus spraying under decks and in crawl spaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,458

Response from KELLEY'S TERMITE & PEST CONTROL
Thanks member for the positive report. I truly appreciate you using a small, independent, women's owned business. You both are pleasant, friendly people. I look forward to seeing you in the future and hearing about your trip.

Lesley B.
02/2012
5.0
pest control
  + -1 more
After finding termite damage to a baseboard, I contacted Kelley. She arrived when she said she would and conducted an inspection of the room, showing me what to look for and explaining the nature and habits of termites. (I did not have the baseboard any longer, so she could not see the actual damage.) Not finding any signs of termite activity, she looked for evidence of previous treatment, which she found and pointed out to me. She determined that the damage to the baseboard was most likely a result of a prior problem that former owners had treated. Kelley is very friendly and a true professional. I offered to pay for her time, but she did not charge me. I will definitely hire Kelley for any future pest problems.
Description of Work: Kelley came out to do a termite inspection.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken R.
01/2012
5.0
pest control
  + -1 more
She came out and remembered treating a few years ago. You don't get more punctual than that.
Description of Work: Treating for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive report. Remember to call in the Spring when you see ants outside around the foundation. I will treat then (when ants are present) to prevent them from moving indoors. Thanks for using a local, female and family owned business. I appreciate your business.

Rebecca M.
01/2012
5.0
pest control
  + -1 more
Not being able to figure out exactly what sort of animal was in the house was frustrating, and she was as stumped as we were. But we appreciated that she didn't try to do more than was really necessary or run up unnecessary expense in the process. And ultimately it seems the bait blocks did the trick, as we finally found one dead rat in our living room.
Description of Work: We have yet to receive the bill, but she examined the outside of the house to see how our mystery critter had gotten in, then looked at "evidence" inside to determine what it was. She couldn't tell. But she set out bait blocks and traps in all the places we could tell the critter had been. The only ones it touched were behind the washing machine, and in a week or so we could detect the foul odour of a dead animal.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from KELLEY'S TERMITE & PEST CONTROL
thank you client for the positive review. sorry it took so long to retrieve the bait stations, I would forget to stop by when I was in the area. I did pick up earlier this week and left your bill. I did not charge for the house call, felt like I did not do enough to warrant a fee, and you had to deal with the dead rodent. I hope you will feel confident to use my company again in the future.

Claire S.
11/2011
5.0
pest control
  + -1 more
It was great. She showed up, sprayed inside, outside, and bombed the crawlspace. Haven't seen a cricket since :) As a side note. I first called another highly rated company on Angie's List that I had used before. Those guys didn't even return my call so I tried this company. Pest control os not something you want to sit around waiting for someone to call you back for...you want those bugs gone ASAP! I got a quote over the phone from Kelley's the same day I called (Monday) since it looked like rain Tuesday we scheduled for Wednesday. It was so fast and easy.
Description of Work: Cricket extermination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive response. We both are very happy that you are no longer having cricket sightings! I appreciate your business. Did you remember to remove termite infested wood away from garage foundation? Once your garage is organized, I will be happy to come back and inspect for termites.

Bethany G.
08/2011
5.0
pest control
  + -1 more
They called me back the same evening. Very polite, professional, probably could've sold me a service but she was honest and sd she didn't think I'd need it. If I do need this type of work done in the future, I will definitely call this company.
Description of Work: Called them w/ questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca T.
07/2011
5.0
pest control
  + -1 more
Roberta is always on time or even a little early. She and her helper work efficiently. She is always friendly and even remembers how much my dog Josh likes kids.
Description of Work: Pest control - sprayed exterior & interior of house for ants, spiders, and other household pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive comments. I do appreciate you using our services. I wish your little family the best in your new location. You will have no trouble making new friends with Josh at your side. Good luck!

Betsy F.
07/2011
5.0
pest control
  + -1 more
She was great. She gets all A's from me and I will continue to use her.
Description of Work: I used Kelley's Termite and Pest Control for insect control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive comments. I appreciate you using our services, and hope you will again. I hope you and your husband had a great visit in Europe.

David J.
06/2011
5.0
pest control
  + -1 more
New tenants moved in and brought cockroaches with them. It was quickly becoming infested.
Description of Work: cockroaches in mobile home. They did not spary. They put out a new product which is a gel and it worked great. Of course, it is pet safe and not smell of spray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you Member for the positive comments. I appreciate you using our services and hope you will again. I know how important it is to keep your tenants in pest free units.

GREG A.
06/2011
5.0
pest control
  + -1 more
We had a mass invasion of ants in our house. We called Kelley and she came out the very same day we called her. She explained the problem, sprayed around the house and told us what other preventive measures we could take. We haven't had any issues since her visit. We really appreciated her prompt response and effort to come out the same day to solve our problem.
Description of Work: She sprayed for ants and other bugs/insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive comments. I appreciate you using our services and hope you will again. How is the deck renovation and shrub removal going? Hot work!

KAREN S.
06/2011
4.0
pest control
  + -1 more
Very professional, just overpriced.
Description of Work: Called and got Quote from Kelley. She was very nice and gave a quote over the phone without looking at my property. Unfortunately her quote was at the top end of her price. It was about 3 x the price of the other quote.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KELLEY'S TERMITE & PEST CONTROL
sorry member you felt the pest control quote was too high. However, we give very personalized, guaranteed service. You're familiar with the saying "you get what you pay for".

Susan D.
04/2011
5.0
pest control
  + -1 more
They were knowledgeable, friendly and punctual. A 3 year warranty is included in the price. The service was excellent and I would recommend Kelley's to other home owners in the area.
Description of Work: Applied pesticides for termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$593

Response from KELLEY'S TERMITE & PEST CONTROL
THANK YOU MEMBERS FOR USING A LOCAL, INDEPENDENT, SMALL BUSINESS. I DO APPRECIATE YOU LETTING ME SERVICE YOUR LOVELY HOME (AND SUSAN YOU DO HAVE LOVELY SKIN). DON'T HESITATE TO CALL WITH ANY QUESTIONS OR CONCERNS.

Theresa K.
04/2011
5.0
pest control
  + -1 more
We have been fighting termites for a few years and in the past have treated it ourselves. This year they came back worse than ever and we decided it was time to have a professional do the work. Roberta came out right away and gave me a quote and explained the procedure. My husband and I decided that the price was fair and she has a great warranty so we gave her the go ahead. Kelley's came out 3 days later and did the work. They were friendly, professional and got their work done in a timely matter. Roberta even informed me of the discount through Angie's list due to the amount we were spending!! We are overall very happy with the work done.
Description of Work: Kelley's treated my home for an active termite problem. They treated the outside and did a great job of getting deep down in the ground all the way around the house. They also had to drill holes in the porch slab to get under ground in the front of the house. All holes were patched up and everything was returned to it's original state.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from KELLEY'S TERMITE & PEST CONTROL
THANK YOU MEMBER FOR USING A LOCAL, INDEPENDENT, SMALL BUSINESS. I APPRECIATE YOU LETTING ME SERVICE YOUR HOME. PLEASE DON'T HESITATE TO CALL WITH ANY QUESTIONS OR CONCERNS. THOSE STRAWBERRIES YOUR HUSBAND HAS PLANTED, WILL BE VERY TASTY IN A FEW WEEKS!

Michael P.
03/2011
5.0
pest control
  + -1 more
Kelley's performed a thorough, informative inspection of my crawlspace and foundation for signs of termites and possibly entry points for other critters. The visit was friendly, professional, and neighborly. No hard sell on any unnecessary services. The useful advice (free of charge!) was a nice bonus. I'm happily satisfied, and will definitely call on again if needed.
Description of Work: Inspection of property for signs of termites (and any other pests).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you member for the positive report. I hope you and your kittens are getting settled in. Please call if any pest problems arise. Don't forget the steel wool.

Sue W.
12/2010
5.0
pest control
  + -1 more
They seemed nice and professional. Compared to someone else they gave me a much higher price, but they seemed more honest. It?s hard to know if the service is working but I haven?t seen any giant ants.
Description of Work: Kelley’s Termite & Pest Control sprayed for pests and termites. They come bi-annually.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from KELLEY'S TERMITE & PEST CONTROL
Thank you Member for the positive report. I do want to make you aware that you have a credit of 25.00, which will be applied to your spring spray. Also, the original price I quoted was for an inside and outside spray. However you decided on just an outside spray. So I will adjust the price in the spring, if you again want only an outside spray ( and apply your credit). Thank you for the opportunity to serve you. Don't hesitate to call if any pest problems arise.

Jeff S.
05/2010
5.0
pest control
  + -1 more
Went just fine. They did a great job and cleaned up well after themselves. However, I had to call 3 times to get them to come back the next year and do the inspection even though I was told they would call me. The 3rd year I had to call again, and they never called me back. I never pursued it because I was tired of chasing them down. I never called again and they never called me.
Description of Work: Inspection, estimate, and full treatment of home and garage foundation for termite protection. Set up annual agreement to return and inspect for a fee each year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$900

Response from KELLEY'S TERMITE & PEST CONTROL
I'm unhappy that you were unhappy with the yearly follow up after treatment. No excuse is sufficient, but I do want to explain. My life partner and business partner passed suddenly in 2003, leaving me the entire responsibility of running the company. Needless to say, I was overwhelmed. The business suffered for the next few years. Now 7 yrs later the business is thriving and its reputation is very important. I can't correct this past oversight, but would like to offer you a free pest control. Please call me if you need the company services.

Yannick J.
09/2009
5.0
pest control
  + -1 more
It went really well. They were quick, and very-well informed about carpenter ants. I called for them on Monday and they came on Thursday. They called in the morning before coming. I went away for two weeks after they treated the house (not due to the treatment). When I came back, I didn't see any ants in the house or in the attic.
Description of Work: We had carpenter ants in the house. I had identified the nest before the pest control people came to my house. They went into the attic to spray the nest. Then they sprayed in and around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from KELLEY'S TERMITE & PEST CONTROL
Congratulations on your recent nuptials! Thank you for the positive report. So glad we were successful. Hope to hear from you again on your next pest problem. And thank you for your assistance, very helpful.

Contact information

4912 W ST RD 46, Bloomington, IN 47404

http://kelleystermiteandpestcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
IN
Trade License Authority
Office of Indiana State Chemist
Trade License Expiration
12/31/2028
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

KELLEY'S TERMITE & PEST CONTROL is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

KELLEY'S TERMITE & PEST CONTROL accepts the following forms of payment: Check,CreditCard
Yes, KELLEY'S TERMITE & PEST CONTROL offers free project estimates.
No, KELLEY'S TERMITE & PEST CONTROL does not offer eco-friendly accreditations.
No, KELLEY'S TERMITE & PEST CONTROL does not offer a senior discount.
No, KELLEY'S TERMITE & PEST CONTROL does not offer emergency services.
Yes, KELLEY'S TERMITE & PEST CONTROL offers warranties.
KELLEY'S TERMITE & PEST CONTROL offers the following services: All pest control needs such as: roaches, ants, spiders, fleas, hornets, yellow jackets, carpenter bees, powder post beetles, silver fish, millipedes, centipedes, bedbugs,rodents,Termite control on existing structures and termite prevention on new construction.
Wildlife control, such as trapping of skunks, raccoons and chipmunks. No bat or snake control.

Contact information

4912 W ST RD 46, Bloomington, IN 47404

http://kelleystermiteandpestcontrol.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed