KELLEY'S TERMITE & PEST CONTROL

It went great. It was the first time I had ever used an exterminator so I really didn't know what to expect. Ben was very professional and was a totally calming influence on me. There was great follow up. He even checked out my yard's mole problem and advised me he could provide mole extermination service. So now I've signed up for that as well. Roberta was the person I talked to on the phone and Ben was the person who came to my house and provided the service. I would and have recommended them to my friends and neighbors. Very pleased with their work.

Very well. The exterminator was prompt & efficient. She explained the procedure and expected results, and answered my questions.

They did a great job. They were very friendly and professional. I would highly recommend and I would hire them again.

I had a prompt response, service was timely. Roberta was friendly and professional, did not oversell services. We set a timeline for followup. Really great experience!

Kelley's was a pleasure to work with. Seems very knowledgeable.

Very well. The team came out and checked inside and out for possible entry points. They put bait in various locations and sealed some possible openings on the outside of the house. Great service but I thought the price was a bit high for what was done and the time spent - perhaps it's a standard fee.

Great, showed up on time. Provided services and answered a few questions. I have also periodically asked questions on the phone and she has suggested alternatives rather than coming out to provide services. Seems very sincere and honest. Sprayed inside and outside the house.

We have used Kelley's for several years now and are extremely satisfied with their service! Professional, personable and trustworthy. We have and will continue to recommend them to family and friends.

My friend recommended Kelley's. Scheduling was quick. She was very professional. It's hard to believe she's a bug lady!

After two weeks of having possession of our home we started noticing fleas around our ankles we knew right away we had a problem that we needed resolved before we moved in our family and pets, or we would all need blood transfusions. Roberta didn't just treat, but she educated which I appreciated. We had to have her come out two weeks later to retreat for two reasons: we made the mistake of sanding the pesticide off the floor in our remodel so we still had some fleas, and we had her treat the detached garage once we emptied it from all the debris we had taken out of the house. Roberta is wonderful and down to earth. I would HIGHLY recommend! She charged $250 the first time to treat over 2000 square feet and $125 the second time focusing on the areas we sanded and treating the detached garage.

No issues, they were quick, did a good job, and answered all the questions I had.

Very well. I've had Kelley's do other pest control at my home and will continue to call her for whatever comes up. (This service call was in the fall of 2016 - I'm not sure of the exact date.)

Excellent communication, knowledge, and service.

She came once and eliminated 90% of the problem; I called and she came right back and did the second treatment that solved it, no problem since.

Roberta is fabulous. She's friendly, punctual, warm, and knowledgeable. She was able to visit within a couple of days of my call, during which she placed a few bait stations and explained to me how they worked. I learned things about mouse behavior, even! Roberta did not charge me during the visit. She explained that her practice is to wait a week to make sure the job really is done, and then send a bill. I thought this was a great plan and very reasonable.

Very well - quick to respond, schedule, and complete the work. Provided helpful information and service. Confident in Kelley's knowledge and the services provided. Kelley's is my choice for pest control, will use again as needed!

Service was fantastic! I sent a message on Angie's List Saturday morning and had a response in my inbox by Sunday morning. Communication was very good and they were extremely professional setting up a time to inspect the house and develop a treatment plan. Prices were fair and they quickly took care of the issue. I have not seen an ant or termite since! I highly recommend!

As a first-time client, I am very happy with Roberta's service. I contacted her on a Saturday, and she came by on the following Monday. She diagnosed my ant problem, and she sprayed the garage (taking care of some spiders as well), while Ben sprayed around the entire house. This all took only 20 minutes. I will definitely call Kelley's again!

Job done very well, very comprehensive. Chemical application applied in less than an hour around foundation, under shrubs, planters, in rock garden, etc... Roberta was very pleasant, professional and outlined the process in detail. Will have her come back in the Fall for another application.

Everything went very well. Roberta and her assistant did a thorough and professional job. Very satisfied with the level of service they provided.

We hired Roberta to examine our newly purchased home for termites and mice before we moved in. She came out with an assistant and thoroughly examined the house, attached garage, and detached garage for termites. Next, she found and blocked any potential rodent entry sites into the house and set up some preventative measures for the mice. Since the rubber on the bottom of the garage door is partially missing (something we'll eventually fix), Roberta set mouse traps on either side of the door inside the garage. The traps are not traditional traps. They don't break the mouse's back and hold it in the trap. (Blech.) These traps are black circular maze-like objects that are completely enclosed and contain poison deep inside. (Because they're enclosed, they're no danger to pets.) The mouse will enter the trap, eat the poison, and then leave the building. When the animal drinks, the water will activate the poison and the mouse will die somewhere outside the building. Needless to say, I was relieved to hear that I wouldn't encounter any mouse remains inside the house. I hate killing anything, but Roberta said there are thousands of mice per acre. We have 5. That gave me the heebie-jeebies. Roberta treated the detached garage for termites. Not only did she treat it, she and her assistant scraped off all the old termite mud trails that had collected. She and her assistant also scraped off all the old mud trails the previous termite guy neglected to remove in both garages. It's imperative that a pest professional remove previous evidence of termites so the owners and/or other pest pros can detect new activity by the new evidence aka mud trails termites leave behind. So Roberta and her assistant spent a lot of time and worked very hard to remove all the old termite mud from the house, attached garage, and detached garage. I was surprised at how clean the buildings looked after they'd finished. It was an enormous amount of dirty work, but they tackled it cheerfully and aggressively. Nothing new to them. Business as usual. Their attitudes were great! Roberta is very personable. She even told us how we could get the previous pest guy to treat the place for free via an existing warranty. We weren't happy with the mess he'd left behind, so we decided we wanted her to do it. But it was very generous of her to let us know how we could make use of the previous pest person's warranty via a property transfer process. Something she didn't have to do and certainly wouldn't have benefited from. We plan to hire her in October for Asian beetles (those orange ladybug-like things) and any other pest problems we encounter. Since she and her assistant treated our house, we've seen no signs of termites or mice. We're very happy to have found her. She has a permanent place in our Contacts list. Thanks, Roberta!

This is the second time Roberta has visited our house for an outside spray. Last year we had a terrible spider problem. Roberta did an inspection, even checking for where I thought we might have a developing wasp nest. After Roberta's visit in the spring we saw a noticeable difference in spider activity--no more haunted house spider web decor! When Roberta called to remind me for our fall spray (I was grateful for the reminder), I definitely wanted her to return. She was able to quickly set up an appointment for us, arrived promptly, and worked quickly to keep the spiders at bay. We'll be very pleased to continue service with her in the future.

She showed up on time and it was pouring the rain, but they did the outside treatment anyway. She treated every room in the house, even behind the dishwasher and the stove and oven, under refrigerator and the washer and dryer. It has been a month now and we have not seen an ant! She was great and we will use her again. Bill and Patty Bissey

Roberta provided a thorough inspection and an estimate. She and her assistant were prompt and pleasant. Service delivered as promised.

Arrive on time. Was very nice. Took care of 3 carpenter bee holes and taught us about the bees. Did not charge for this visit.