We use them at multiple location for service, installation, and repair. They always do a great job.
Description of Work: service, installation, and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Brian K.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
They spot potential troubles before the system is affected, always prompt and courteous.
Description of Work: Semi-annual inspection and maintenance of furnance and ac. Installation of new ac unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Steven C.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Flawless! Quick, punctual, solved issue fast.
Description of Work: Air Conditioning Repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Kathy F.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Bradley is professional, knowledgeable and courteous and a great representative for his company. I highly recommend Bradley and his company and will continue to use his company for any heating or air conditioning needs.
Description of Work: Annual air maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review! We'll make sure Bradley knows he'[Member Information Removed] doing a great job!
Mel E.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Inspected, tested, new filter installed - All OK. No charges - covered by Annual Service Contract as indicated (above and below)..
Description of Work: Annual HVAC Maintenance (Air Conditioning (equipment and performance inspection).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187.95
Response from Commercial Service
Thank you for giving us a review!
Martie A.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
I’ve used them for ten years and will stay with them as long as I live here. They are the best around from my perspective. They have made solid recommendations, they are all pleasant, and pricing is reasonable. You get a discount for annual service contracts, which I like.
Description of Work: Maintenance for furnace and air conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review and being a loyal customer!
Norman C.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
We've used Commercial for 12 years for regular service--and are never disappointed. Workmen are on time, courteous, know what they're doing and explain it well. A top-notch crew!
Description of Work: Replace AC fan motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Commercial Service
Thank you for giving us a review and being a loyal customer!
Chris D M.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Great! These guys are the pros, regardless of furnace/AC brand.
Description of Work: regular furnace maintenance and A/C checked
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
James B.
08/2019
4.0
heating & air conditioning/hvac
+ -1 more
Repair was quick then I had him check out both heat pumps completely. They charge a little over $100 to do a complete check of a unit - so it cost a little over $200 for the work. I thought there should have been a break for two units but there was not. The repair work was $200 for part and labor and travel then $200 to look at the units. Repairman was there around an hour and a half and the total was $420.
Description of Work: Repair Heat Pump
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Commercial Service
Thank you for giving us a review! If there are any further details you would like to provide that would have improved your experience, we would love to hear about it in our survey at https://www.surveymonkey.com/r/G92D35T
Deb P.
08/2019
5.0
plumbing
+ -1 more
Excellent service. Very personable and professional. The technician quickly found the problem that two other plumbers couldn’t find!
Description of Work: Plumbing and reverse osmosis water installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review! We're glad our technician could help find your issue and get it solved.
Sue K.
08/2019
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
The representative assessed our needs and space prior to the installation. He was very professional and quite affable. The installer was very nice—punctual and professional. He finished ahead of the timeline he outlined for us, and he cleaned up everything after he completed the installation. Commercial Service is an A-one company—we have a contract with them for furnace and air conditioning check-ups—as well as air purifier and hot water heater. We have always been VERY pleased with our service calls.
Description of Work: New water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Commercial Service
Thank you for giving us a review! We're glad our technician could help with your installation in record time.
CURTIS S.
08/2019
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
+ 2 more
The materials used by Commercial Service (Water Heater & Softener/Treatment System...and Heat/AC) are the very best you can get. We have been customers for many years, and have always been impressed by the integrity and skill of their technicians in both HVAC & Plumbing services. We have subscribed to their Maintenance Programs for many years because those are excellent as well. Their prices are usually significantly higher than similar companies...but because we can trust their work and honesty, we are willing to pay for that.
Description of Work: Heating/Cooling + Plumbing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review and being a loyal customer!
Steven R.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Diagnosed the problem thoroughly and proposed a reasonable solution.
Description of Work: A/C maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Glenyce L.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
The rep who came to help us choose the right unit seemed very honest, trying to sell only what was needed. Once the units were installed, any immediate problems were responded to, and tweaking was done to eliminate high pitched whistling. We’ve had general maintenance done since.
Description of Work: Commercial put in our furnace and AC in 2017, and are doing routine checkups.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Bonnie K.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Very pleased with prompt efficient service.
Description of Work: New part needed on a very hot saturday
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Commercial Service
Thank you for taking the time to give us a review. We're glad we could help.
Adam B.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
The technician was on time, friendly, and knowledgeable. He took the time to explain everything to me and to show me exactly what was wrong. When the repair was done fairly quickly, he offered to check a few extra things just in case to give me more value for the time I paid for. Then, he helped me carry the temporary window unit I was using to my car! Excellent service!
Description of Work: Air conditioner repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Commercial Service
Thank you for taking the time to give us a review. We're glad our team member could help you out!
Don O.
07/2019
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Appointment was between 9:00 and 10:00 AM. Arrived promptly at 9:00. Checked and serviced the A/C, changed the filters. Very efficient. Very professional. Unit is about twenty years old. Will use Commercial when it comes time to replace it.
Description of Work: Summer A/C service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for taking the time to give us a review. We're glad we could help with your maintenance.
James C.
02/2019
1.0
plumbing
+ -1 more
This company never bothered to contact me.
Description of Work: Broken water line repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Commercial Service
[Member Name Removed]- I am sorry we missed your request for service through the Angies List portal. There are many websites now a days all offering to connect you to a service providers and sometimes they get lost in the mix - the easiest and fastest way to schedule service will always be to pick up the phone and call us.
Paula T.
10/2018
5.0
heating & air conditioning/hvac
+ -1 more
They came on time, were very efficient, and got furnace ready for winter. We buy their service contract every year.
Description of Work: Service water furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa A V.
07/2018
3.0
plumbing
+ -1 more
I used Commercial Service for plumbing twice. The first time I had a leaky faucet in the kitchen. A new faucet was installed, but not properly, as it never had high water pressure to the hot water side. I lived with it for a year. Then I had two different leaky faucets so I called them again to fix two different faucets, one inside and one out. Those fixes went fine. I asked them to fix the water pressure on the original mistake, it was fixed. Then I tried to run my dishwasher, long story short the water to the dishwasher was never turned back on. I thought the dishwasher was broken and called a different appliance repair service to come. They informed me the water was turned off. And I had to pay a service call fee for the plumbing mistake. When I called Commercial Service they said they would “let the boss know.” That was about 2 months ago and I never heard anything. I wouldn’t use this plumbing service again. Two mistakes in two visits is too many for me. I rely on Angie’s List for quality reviews and I was let down this time.
Description of Work: Fix leaky faucets
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Response from Commercial Service
[Member Name Removed] - Thank you for taking the time to share your experience - I am sorry for the trouble you had with the two service visits over the past year. Looking through the notes it looks like the faucet you had us install in the kitchen had a faulty cartridge since it was installed. I wish you would have called us sooner we would have addressed it immediately. As for the technician accidently leaving the water off the dishwasher that was just an honest mistake. I'll speak to the office staff about this particular situation, but there are many ways to contact us. you can reply to the survey text message we send after every service call, you can email us at info (at) commercialservice.com or you can call the office. All of those messages come directly to me. Once again, I am sorry for the hassles you experienced, if you want to discuss further please email me at claughlin (at) commercialservice.com. Thank you
Ronald Y.
06/2018
5.0
plumbing
+ -1 more
Called to say they could come earlier than apt time if convenient, when found out the faucet had to be replaced instead of repaired explained what was entailed; even though it was a longer job than anticipated was fixed in no time. Cost was a lot less than we had anticipated and wonderful service. We will definitely be using them again.
Description of Work: Replace outside faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob R.
05/2018
5.0
water heater repair
+ -1 more
It turned out to be my water heater that was leaking and needed replaced. They were able to remove the old water heater, replace it with the new one and did it all in under two hours! Amazing!
Description of Work: I had a leak in my utility room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,082
Michael K.
01/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
Technician B.J. thoroughly tested the unit and found a minor problem that was easily corrected. He was very knowledgeable, courteous and professional. Would absolutely use again.
Description of Work: Tankless water heater wasn't working properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony D.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
They came and answered my questions. I had more questions so they came back and never charged me a dime. I've exchanged emails with them so I think they are doing their best to be helpful and thorough. I have another estimate and they aren't that far apart.
Description of Work: It was a free estimate for heating and air.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicholas K.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Brett found the main problem almost immediately. The outside circuit breaker had been tripped. This was not obvious because it appeared to still be in the 'on' position, but he found it quickly. He also checked the Freon coolant pressure and electrical components. Quick response and expert work. After hours ($176?) was charged about twice the rate of weekday rate ($88), but it was totally worth it.
Description of Work: Air conditioning wasn't working. Needed it analyzed and repaired if necessary.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Wells and Pumps,
Water Filtration and Softening,
Energy Efficiency Auditing
FAQ
Commercial Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Commercial Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Commercial Service offers free project estimates.
Yes, Commercial Service offers eco-friendly accreditations.
No, Commercial Service does not offer a senior discount.
Yes, Commercial Service offers emergency services.
Yes, Commercial Service offers warranties.
Commercial Service offers the following services: Heating & AC, Plumbing, Water Filtration