The maintenance program is great just like their employees. Going on 10 years of great service with Commercial Service.
Description of Work: Biannual maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231.12
Michelle F.
08/2024
5.0
heating & air conditioning/hvac
+ -1 more
Professional, effective, experienced. Great advice too. Happy customer for 20 years.
Description of Work: Furnace and ac check. Change thermostat battery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
PAUL A.
05/2024
5.0
heating & air conditioning/hvac
+ -1 more
Work was done on time and expertly. Tech was friendly and courteous, and quickly diagnosed and solved the problem.
Description of Work: Heat pump compressor would not start. Replaced starter cap and added a boost cap too.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Marilynn W.
03/2024
5.0
plumbing
+ -1 more
The Commercial Service team of Zeke and Andrew arrived right on time-diagnosed the problem of the leak under my kitchen sink and installed a new disposal in no time. I have called for theit expertise numerous times and have always found them trustworthy and reasonably priced.
Description of Work: See above review
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michelle F.
09/2023
5.0
heating & air conditioning/hvac
+ -1 more
On time arrival and efficient professional service. Although the person who booked my appointment neglected to note that I wanted both a furnace and an ac inspection, the technician kindly obliged. He hosed down filter and tested functions and then explained how my bill and future service will cost less if I join the maintenance program. I’ve used CS for more than 15 years, and their expert technicians go above and beyond.
Description of Work: Assess furnace and AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231.12
Lori and Steve T.
08/2023
5.0
plumbing
+ -1 more
The tech, George, was able to unclog the drain, by cleaning the trap some more, snaking and vacuuming. This saved the day for now and everything is working well. Thank you, George.
Description of Work: Unclogged kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$389.51
Angelita L.
09/2021
5.0
heating & air conditioning/hvac
+ -1 more
They have been excellent and the people are very professional. They show up when they promise and clean up when they are done. I would highly recommend them.
Description of Work: They installed my air conditioning and have serviced it since. .
Rating Category
Rating out of 5
Yes, I recommend this pro
zac S.
06/2020
5.0
heating & air conditioning/hvac
+ -1 more
When one of our heat pumps stopped working, I got ahold of Commercial Service. The technician was polite, respectful, and efficient. They were able to quickly diagnose and repair the issue in one visit. I would 100% recommend them!
Description of Work: Heat Pump Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert O.
09/2019
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt, courteous and took care of the problem. we were very happy.
Description of Work: They did my water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy N.
08/2019
5.0
plumbing
+ -1 more
It went very well. They supplied a commode that had all the requisite features I asked for. They installed a new wax ring, etc. They hauled the old commode off and left the bathroom very clean! Kudos to Commercial Service!
Description of Work: Replaced outdated commode.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review! We're glad we could help!
Joan L.
08/2019
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Charlie did a great job and also noticed a slight leak from my water heater. He attached a hose and extended to the drain. A fix for now and he advised me to seek a plumber. Thanks a lot.
Description of Work: AC service general
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review! Let us know if you'd like for us to send over one of our plumbers.
Mark R.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
A standard part was the extent of the problem. The necessary part was in the service vehicle’s stock. The repair was done quickly. The HVAC is 20 years old and I had some questions regarding replacing it. The technician satisfactorily answered all my questions. He was efficient, effective and personable-all reasons why I stick with Commercial Service.
Description of Work: Central Air Conditioner compressor not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review and thank you for being a loyal customer!
Kevin P.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Service was done promptly and professionally.
Description of Work: Diagnose and fix HVAC
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Larry J.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Prompt response and problem fixed quickly. Charges were appropriate.
Description of Work: fix air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Dennis S.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Technician arrived on time and was very courteous. He accomplished the job quickly and thoroughly. He gave me a complete description of my system status with recommendations before leaving. The invoice included all work accomplished along with the current system operating parameters. Excellent job overall!
Description of Work: Spring HVAC tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Julie T.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Commercial Service is amazing. Very professional amd do quality work!
Description of Work: Replaced furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Commercial Service
Thank you for giving us a review!
Katherine E.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
I bought my heat pump from Commercial Service 3 years ago. I also have an annual maintenance contract with this for 2 visits per year + a small percentage off any repairs. This visit fell under the summer maintenance. The technician was prompt and professional. Pressure was a bit low so the technician brought the pressure up. This was significantly less eventful than my previous maintenance call, in which it was determined that I had a bad part, thankfully still under warranty. Still Commercial handled the situation quickly and professionally. I will definitely be renewing my service contract with this firm.
Description of Work: Routine Heat Pump Maintenance check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review! We look forward to keeping your system maintained for many years to come.
John & Myra R.
08/2019
5.0
plumbing
+ -1 more
Plumber showed us the problem, corrected it, and suggested ways to avoid future issues.
Description of Work: Leaking kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Response from Commercial Service
Thank you for giving us a review!
Anna B.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
We replaced our AC and furnace with Commercial Service, and we are so happy! The workers were prompt, knowledgeable, and informative. They cleaned up their work afterwards. The system works great! We've been with them for years for HVAC service. Best decision ever.
Description of Work: Replace HVAC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Commercial Service
Thank you for giving us a review and being a loyal customer!
Teresa D.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Our technician tried to fix this issue. If the furnace continues to leak the technician will call our manufacturer for further instruction.
Description of Work: Furnace was leaking water around the base.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Commercial Service
Thank you for giving us a review!
Teresa D.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
During our routine maintenance, the technician found that some repairs were needed for our furnace. He explained what needed repaired in great detail that I could understand. He took his time and was very thorough. He was also very pleasant and welcomed my questions.
Description of Work: Routine maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Commercial Service
Thank you for giving us a review! We're glad our technicians helped explain what was going on.
Jutta A.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Great company they did a great job installing my air and furnace and we have them come back twice a year to service the unit very professional and very friendly people
Description of Work: Installment of furnace and air also cleaned twice a year
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Jim H.
08/2019
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
The new system was installed in the spring, and as the weather turned cold, the new unit was so loud that it was able to be heard through the walls. The tech worked several times but never had a fix. Rather I spent over $500 putting band-aids on a 13k purchase!! The field rep finally came out and had no solution and said it sounded fine. In the meantime I had 3 other HVAC people out and they all said there was a problem with the unit. Eventually we agreed to severe ties and I had a new system installed, but was told by Commercial Service They would never do work for me again(Plumbing or HVAC), and their supplier (Trane) also banned me from their equipment for life.
Description of Work: Install of new heating system.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$13,000
Response from Commercial Service
[Member Name Removed] I apologize again for the situation with the system you purchased from us last year. I am also saddened that you feel it necessary to write such a terrible review of that process publicly online. We tried very hard to make the system work for you and your home. When we finally realized it just wasn't possible we still gave you options. You didn't want a different unit installed so we gave you your money back and in-installed the system. A lot of companies would have just turned their back. I know it was a trying process but I think the review you gave us is an unfair depiction of the story.
Brian K.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
They spot potential troubles before the system is affected, always prompt and courteous.
Description of Work: Semi-annual inspection and maintenance of furnance and ac. Installation of new ac unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Commercial Service
Thank you for giving us a review!
Keith W.
08/2019
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
We use them at multiple location for service, installation, and repair. They always do a great job.
Description of Work: service, installation, and repair
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Wells and Pumps,
Water Filtration and Softening,
Energy Efficiency Auditing
FAQ
Commercial Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Commercial Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Commercial Service offers free project estimates.
Yes, Commercial Service offers eco-friendly accreditations.
No, Commercial Service does not offer a senior discount.
Yes, Commercial Service offers emergency services.
Yes, Commercial Service offers warranties.
Commercial Service offers the following services: Heating & AC, Plumbing, Water Filtration