Commercial Service

Excellent service as always.

Great. Prompt, friendly service.

On time, quick & efficient.

Prompt responses

Very professional

Excellent service

Great. Charlie was fantastic.

Did a fine job as always.

Fine. A little expensive.

Excellent work. Highly recommend.

They installed my system and have been servicing it ever since. They are outstanding and I will use them again in the future.

They did it in one day and they were in and out. You could hardly tell they were moving that much equipment. It was a very good experience. They were very clean as well.

I have used them for the last 11 years for both heating and air conditioning. Their technicians are very professional. They are very clean and they wear little booties in the house. They are very prompt. When they say they are going to be there at a certain time, they are there around that time. They don’t give me a huge time frame like most contractors do. They told me that he would be here at 8.30 in the morning and he was here at 8.30. They have always been excellent. I have never had a problem. They are just wonderful.

I have used them before as well and my friend works there, so I used them again. I liked their promptness. They were quick to respond. I called them and they came the next day and it was not an emergency either. They were very courteous and thorough. I thought their prices were good as well. I was happy with what they did. I rate them high overall.

I spent about $8500 for their services and it was a lot. The work was great. They were extremely professional. They gave me all kinds of options. They worked well with me.

The people who handled scheduling the appointments were very professional and helpful. The service technicians were on time, seemed very knowledgeable, and also seemed to enjoy and take pride in their work. The first visit, for the checkup, the technician let me tag along, and explained different things to me as he was working. We only recently bought this house, so I was not familiar with the system, it's age, etc. I appreciated this very much. He also explained the maintenance program to me, and made me feel like I was well-informed in making a choice regarding signing up for it, without any sales pressure to do so. The installation of the motor went quickly. Overall this was a very good experience and I'm happy we have found a good company to depend on for our HVAC needs.

Company was very professional and easy to talk to. They would respond to emails at all hours, even late into the evening which I didn't expect. The quotes were emailed to me the next day after the in-house visit. They performed the work quickly and have always been a class act, even if I come to them with questions 2 years later. Their prices may be a little higher, but in my instance, they weren't much higher than the other companies (some of which never even returned my phone calls). You get what you pay for in this instance and they more than earned their pay. Will do business with them in the future without hesitation.

They were prompt and nice. Their prices were much higher than other quotes.

Commercial Service of Bloomington engineered, furnished, and installed my HVAC system consisting of a 3 - ton Trane XL20i unit and corresponding Trane air handler. Installation went very smoothly and the installers were extremely well qualified, satisfying my curiosity with sensible and intelligent explanations. Before actual delivery and still during the sales phase, the Service Manager and Sales personnel performed a detailed inspection of my house to assess the requirements and enable proper sizing of the required systems. Additional ducting was proposed and later provided at no extra cost to me. The equipment and services provided were in perfect agreement with the results of the assessment and resulting proposal. After the system was installed and adjusted, the installers provided training on using the automatic thermostat, filters, and other features of the new system. Before leaving, the installers cleaned up the places where work was performed and offered valuable advice on other services available from the manufacturer and Commercial Service. All forms for rebates and tax credits were provided and delivered in person to me as promised. Finally, I want to thank the Service Manager, Sales personnel and installers for a job well done. Dealing with this supplier and contractor was a most pleasant experience. I wholeheartedly recommend this company to any prospective buyer that wants good pricing, excellent support, good engineering practices, responsive, capable, and courteous personnel.

Very responsive. On time start. Very porfessional. Clean. Kept to quote.

They were professional, prompt, responsive (even when emailing at 8PM, I'd receive an immediate response), and the overall best deal for quality/cost. They filed the Duke energy rebate and provided a complete packet for tax filing. Commercial Service also registered my system for me to make sure the warranty was taken care of. After replacing the system, I was looking for a company to install a tankless water heater and was thrilled to discover that Commercial Service was able to install the tankless, as well. So, today they are back out and almost done. The guys are incredibly nice, patient, prompt, and knowledgeable. Good to find a local company like this!

The best experience I've ever had with a Heating contractor. They did exactly what they promised, the work was performed professionally and on time. Overall, a terrific experience. They've got my business forever.

We liked them very much. They were very professional and very knowledgeable. They were very helpful with helping us make up our minds.

Very satisifed with the new furnance. We were told it was a very quiet unit and it is. You have to make the effort to hear it run. The new air conditioner runs more often that the old unit but it was explained that this makes these systems more efficient and that appears to be accurate. We also added approximately $1000.00 worth of insulation to help with the A/C. The plan to reconfigure the duct work seemed to be a good one but was cost prohibative. That would have placed the system at 10 percent of the homes appraised value and that didn't seem sensible.

They were prompt. They were here within a matter a days of us calling. The workers that came to our house were polite, well mannered, and friendly. We will recommend them to any of our friends.