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Carpets Plus Colortile

Ceramic Tile, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Carpets Plus Colortile Bloomington, Indiana has been locally owned and operated for over 20 years. Our strong dedication to the community has been the back bone of the business. Combined, we have over 150 years of flooring experience. Our installers are professional, friendly, and timely. We strive for customer satisfaction both in the showroom and in the home. This dedication to excellence all began with a mission; Our goal is to exceed our customers' expectations in quality, service and value, while continually increasing our knowledge in both products and installation expertise. Our core values are honesty, integrity, and hard work. Over time, we have developed strong vendor relationships that allow us to have a large selection of products that are cutting edge. Our sincere hope is that we have the value and selections that customers desire. As a result our showroom is ever changing to keep up with design trends. Addition Address: 901 S College Mall Rd Bloomington Indiana, 47401

Business highlights

28 years of trusted experience

Services we offer

Sales & Installation of Flooring Products, This includes Bathroom Showers, Backsplashes, Fireplaces, Hardwood, Tile, Carpet, Vinyl, Cork, Laminate and other flooring options.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.786 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
0%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-86 of 86 reviews

Orbito P.
04/2017
4.0
carpet installation
  + -1 more
good quality install.
Description of Work: Carpeted 3000 sq ft area of home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Chester S.
07/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ingrid F.
07/2016
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor, home remodeling
  + 3 more
unknown
Description of Work: They removed and added new linoleum in the kitchen, new carpet in various areas of the house and new hardwood floors in the master bedroom. They were punctual and very professional in getting the work done. Kate their sales representative is great. The experience with them was fantastic and we would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

France K.
05/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: The water heater in a large guest room broke, ruining all carpet and parquet in room and floor covering in bathroom. (Also holes had to be drilled in walls, giant fans, etc to dry out area, walls had to be redone, but this was prepared by other companies.) Carpets Plus Cover Tile was very helpful and patient as I searched for the color and texture of carpet. This company installed the carpet pad and carpet in the large bedroom, and cover base in |the bathroom. I am very pleased with the quality of work, and the wonderful feel and quality of pad and carpet. It is very comfortable. Thanks for the good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,181.96

Daniel L.
05/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
05/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kathy A.
04/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Can't remember the actual price of the tile but the service was great. Had the work done last year and just went back to have them take on another project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tiiu J R.
04/2016
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Removed old carpet on basement stairs (14-step staircase) and installed new. Installation was GREAT, and quite fast. Communication and scheduling were not ideal; we needed the work done by a certain date - and we just barely made it (and I thought I had started on this project well in advance...).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

DAN P.
03/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randi R.
01/2016
1.0
ceramic tile
  + -1 more
unknown
Description of Work: I used this company about 1993. I was supposed to have tile, vinyl and carpet installed and the existing tub removed. Put down the money. Waited for their best installer who claimed first he couldn't pull out the tub and when reminded we had already contracted for that he said he would have to take out a wall to do it. My husband and his brother eventually took out the tub. Meantime, the installation crew started on the carpet and let a huge and every obvious seam in the middle of the floor. When I complained, he attempted to fix the problem by clipping the fibers around the seem which made it even more obvious. Without any notification, a few weeks later a poorly dressed guy showed up and claimed to be a district supervisor. He wanted to pull up the carpet and stretch it (or so he said). I wouldn't let him do it. Later I found out from the corporate office that he was related to someone in the Bloomington store and was not any kind of supervisor. At this point I fired the crew and hired the work in the bathroom to someone else. We never finished paying for the carpet and they never made any additional effort to correct the problem.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Carpets Plus Colortile
[Member Name Removed], I apologize for any area where our Color Tile might have failed you in the past. However, our company opened in August of 1994. We are not a chain store but a small mom and pop shopped that is family owned and operated. Carpets Plus Color Tile originally started as Hoosier Floor Covering in 1994 and transitioned into Carpets Plus Color Tile in 2001. In 1993 Color Tile was a store in Bloomington, Indiana and is not related to our business. It is potentially possible that store is responsible for the failure in service and not us. I'm sorry for your previous bad experience with Color Tile brand but Hoosier Flooring DBA Carpets Plus Color Tile would be extremely happy to have the opportunity to service you in the future.

Billie S.
01/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda F.
01/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
01/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Probably not the cheapest carpet you can buy, but still very reasonable. They make up for this with excellent customer service and professionalism. I would definitely do business with them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Raymond M.
01/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: installed tile in a commercial entryway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Daniel L.
10/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: fLOORING IN BATH AND HALL |CARPET IT TWO OF THE BEDROOMS

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

France K.
06/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Were very patient and informative while I searched for exactly the carpet I needed to replace what was totaled from a water heater self destructing. |Extremely satisfied with the carpet and pad and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,181.96

Elizabeth F.
03/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: I needed to match 18 x 18 tiles that I had purchased 5 years previously. Although I could not find the exact tile they worked with me to find a close match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Thomas S.
03/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They have done both carpet and ceramic tile. Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danny P.
03/2015
4.0
ceramic tile
  + -1 more
unknown
Description of Work: Provided tile and materials . Labor done by others.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Donald S.
02/2014
5.0
flooring contractor
  + -1 more
They completed the work on time. They did everything they said that they were going to do. It all turned out pretty good.
Description of Work: They redid a bedroom floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rebekah F.
02/2014
5.0
ceramic tile
  + -1 more
They did not have exactly what I wanted, but they were very helpful.
Description of Work: I went in liking for tile for shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben S.
01/2014
5.0
ceramic tile, home remodeling
  + 0 more
Talked mostly with Cody. Nice guy, helped us choose a tile type that fit our budge and expertly explained the pros and cons of all the options. They did slightly underestimate the amount/cost of the tile, but that happens as they measured everything before the demolition/construction for our kitchen actually began. At one point, their main tile installer guy retired with very short notice about a week before the install date. Cody was very up front about the problems and worked hard to find a solution, as this would have set our project back by a month at least. He was finally able to find a different installer, who I understood to be a contractor they hired, not actually a Colortile employee. The installation was able to be started and completed on time. The installers were very nice and relatively clean. They did a good job but did not finish the edges where the carpet met the tiles (they "didn't do carpet" he said.) When informed of the problem, Cody sent a carpet guy in to finish the edges. So, there were a few hiccups, but everything went relatively smoothly and the job got done. They did a pretty good job.
Description of Work: Helped us pick out tile for our kitchen. Measured the kitchen area to say how much tile we needed. Installed tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Danielle C.
12/2013
5.0
carpet installation, flooring contractor
  + 0 more
I was able to get a carpet that I could afford with a good padding at a reasonable price. The installation took them maybe an hour. The only downfall was that the installer was not notified and didn't know he had to be at my house, so he was late. However, the work got done that same day so I was satisfied.
Description of Work: They installed brand new carpet in one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Phil M.
06/2010
4.0
ceramic tile, flooring contractor
  + 0 more
It was good but we didn't buy anything. We ended up going to a different store and thought the service was a little bit better. Their knowledge was also a little better.
Description of Work: We went into Carpetplus Colortile shopping for new tile.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

TIM & NANCY M.
10/2008
5.0
ceramic tile, flooring contractor
  + 0 more
The experience with them was fine. They did a great job. They gave us the most experienced guy and it took him 3 days to do it and he did a real great job.
Description of Work: They layed a tile floor for us. They leveled our floor as well. That was extra. We were happy about that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

1180 S Liberty Dr Ste 160, Bloomington, IN 47403

http://www.cpct.us

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Epoxy Flooring

FAQ

Carpets Plus Colortile is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Carpets Plus Colortile accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpets Plus Colortile offers free project estimates.
Yes, Carpets Plus Colortile offers eco-friendly accreditations.
No, Carpets Plus Colortile does not offer a senior discount.
No, Carpets Plus Colortile does not offer emergency services.
Yes, Carpets Plus Colortile offers warranties.
Carpets Plus Colortile offers the following services: Sales & Installation of Flooring Products, This includes Bathroom Showers, Backsplashes, Fireplaces, Hardwood, Tile, Carpet, Vinyl, Cork, Laminate and other flooring options.

Contact information

1180 S Liberty Dr Ste 160, Bloomington, IN 47403

http://www.cpct.us

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM