Aim To Please Plumbing & Electric

I am hesitant to give a review because I am afraid of the man who owns the company and I don’t want him to know that I give him a bad review. It was merely harassment and very mean attitude. It was harassment for my daughter. I had to force him to finish the work by withholding payment. I had to go to a lawyer. I think they are very biased against older people and women. I am 79 years old. They frighten and intimidate women. I don’t think a normal person will do that. The price was very high and was not worth it. We bought our own toilet and fixtures. The work was average but the attitude was a failure.

The initial attempt was met with some failure, and the big gun needed to be called in, but Alan and his knowledge and experience came in handy with a special tool that was able to remove the old cartridge with relative ease. Joshua and Matthias were very professional and courteous and I would definitely call them again.

Called and was given an appointment next day. Arrived on time and was very pleasant. Explained what was wrong and fixed the problem promptly. Was given a 10% cash discount for paying at the time of service! Thanks.

Excellent work! Prompt, quick and very reasonable. Note: a previous customer review complained that the repairman smelled bad and they were unhappy with the service. My experience was just opposite. For the record, both of the two plumbers who helped me were 'odorless'.

It has stopped working so they came out and messed around with it and decided that i was bad. The only thing I didn't like about it was then, they had to get back in their truck and go back across town to their place and pick up the sump pump; and I assume there is probably all different sizes and types and stuff, but that just irked me a little bit because I'm like well, you're charging me for you going back getting the piece that I'm going to be paying for. Other than that, I didn't even think that was outrageous, it was just a little irritating.

Provider was only at my home for 10-15 minutes. It did not go well. First of all his body odor was terrible; almost made me sick to my stomach! It was at the end of the work day so I assume he had been working all day but he smelled worse than one day at work. My guess is he had not showered for few days. Secondly, he was a bit of a bully in our conversation. I wanted to replace all trim in both baths in my home. I had purchased new Moen faucets, shower, etc. to replace the old Delta products after spending considerable time at Home Depot store working with salesperson who told me these products are interchangeable with Delta. When the provider arrived, he immediately said I would also need new plumbing and he would have to tear up the wall to get to the pipes. I told him I did not want to do that, but only wanted to replace the "trim" and explained my experience at Home Depot. He responded to that comment with some energy saying "Did you talk to a plumber? Was the person at Home Depot a licensed plumber?" I understood what he was saying and don't disagree with his point but I experienced the way he responded as condescending and patronizing. We went back and forth for a few minutes and he could see that I was becoming quite upset. I think that is why he went to his truck to get the plumbing that he said I needed. While he was gone from my presence I was able to think more clearly and when he returned I was able to ask him the $64,000 question, which was "Are you saying the plumbing currently in the house is too old and therefore no new trim products will work with it?" To which he answered "yes". EVERYTHING WOULD HAVE BEEN SO MUCH EASIER IF HE WOULD ONLY HAVE SAID THAT IN THE BEGINNING! Don't know why he didn't explain that when he first saw the bath fixtures. That would have saved both of us much frustration!!

Great! They were nice, fast, and didn't make me feel like an idiot for me botching the job in the first place.

We could not be more pleased with the service. The company name is perfect. I have already recommended to my friends.

Alan and Matthias arrived early, they called first, and completed the task in a very timely manner. They were clean, pleasant, polite and explained what they were doing. I couldn't have been more pleased. They, also, fixed two minor faucet problems in the master bath. They will definitely be the plumbers that I call, from now on, for all my plumbing needs.

I have used the Aim to Please people several times over the years for both plumbing and electrical work. They give you an estimate and then stick to that price, even if the work goes beyond what they thought. They show up on time and seem genuinely interested in doing a good job.

The two workers Malachi and Joshua were extremely courteous accommodating and professional. Most impressive was that the company was able and willing to take on the repair/installation during the week before Christmas when I had guests coming.

Everything went well except their quote was an unbelievably high $3225.00 I say high because I received two other quotes for the same work, both from reputable contractors, and from one that I had used before, and their quotes were $700 and $875 respectively. Based on reviews, I am sure Aim to Please does good work, but I decided to write this review so anyone reading it would be sure to get at least 3 quotes from reputable contractors.

Malachi was friendly and once I showed him what I needed done he didn't waste any time getting started. Each time he came into the house he removed his shoes. He worked hard the entire time and cleaned up after himself. He did and excellent job.

He always does a great job, and I'll use him again in the future.

They did a great job--quick, professional, clean, and friendly.

Josh and Malachi were courteous, professional, and -- most importantly -- clearly took a great deal of pride in their work. They removed and disposed of all the old bathroom components, put in the new ones, patched up some drywall, added some really sharp-looking tile around the new shower, and then took care of all the small finishing touches. They even hung the new shower curtain for us! When Malachi and Josh ran into unexpected issues (including one EXTREMELY not-square wall!), they were able to quickly devise creative, functional, and aesthetically pleasing solutions. They completed the job in slightly less time than estimated (4.5 days instead of 5), and they worked hard to ensure that every detail was just right. We appreciated that they kept the area clean and took off their snowy shoes, even when carrying heavy things into the house. We are completely satisfied with the results and would not hesitate to contact Aim to Please for a future plumbing or electrical need. Note: The total price we paid included the new toilet and shower that Aim to Please supplied, so the actual labor cost is less. We ordered the vanity and sink ourselves, and Aim to Please graciously transported it to our house from the store.

Noticed cabinet floor was wet. Aim to Please was able to come out the next day. What I appreciated was the education on fixing the particular type of faucet we had (difficulty in finding parts that fit) and on what brands they recommended for replacing it based on warranties, quality of product. They gave me a couple of choices and stores nearby that would carry these brands. I then got to make the choice of store and product, which I appreciated. They were able to finish the job quickly and things have worked well since.

From start to finish Aim to Please demonstrated top-notch professionalism, expertise and positive attitude. Malachi and Joshua were punctual, abundantly cheerful and communicative, and extraordinarily skilled. When other plumbers had suggested much more complicated and elaborate solutions to our problems, Malachi with "Aim to Please" submitted a more straightforward and less costly way to achieve a positive result. Based on other quotes and bids, we had been prepared for much more extensive work with chaos and after effects. A simple, successful solution with lower costs - what's not to like? "Aim to Please" provided a total positive experience with a refreshingly straightforward approach. We appreciate that! We also value having people in our home who are positive to be around, communicate well, and seem to enjoy what they're doing. We can't recommend Malachi and Joshua highly enough. I only wish we had known about them sooner! And from what they told us, "Aim to Please" also does electrical work as well, which is great to know!

Called to let me know they were on their way. A few mins late but no big deal. Light fixture replace my went off without a hitch. Andrew (learning tech) followed directions and was able to work independently while the lead tech assessed and addressed the possessed drain. They drain issue remains a mystery but the hall light fixture is up and functioning. They were good about cleaning up and were friendly and professional. I would hire them again! Pricing seemed a little higher than I would have liked but I was aware of the rates beforehand so no surprises.

I called on a Tuesday and was able to set up an appointment for that Friday. Malachi and Joshua were the service techs who came to replace the broken garbage disposal. They were courteous and introduced themselves by first name upon arrival. They called ahead to ask if it would be ok if they came earlier than scheduled. (WOW...coming early instead of me having to wait around for them!) They were in and out in approximately 30 minutes. Even though it was raining and they had to go in and out a few times to get items, they did not make a mess by tracking stuff into my house. They cleaned up after themselves and took the broken disposal with them so I didn't have to figure out what to do with it. This was the 4th time I have used Aim to Please and they have always done great work. Plus, they give a discount to repeat customers. You cannot beat that in today's economy!

The two-man crew arrived exactly on time. They were very polite, knowledgeable, and courteous. They showed me that my old disposal was rusted out and needed to be replaced. They had a new disposal in their truck and were able to install it, as they predicted, in about 45 minutes. They tested the unit, cleaned up, invoiced me, were paid, and left. The entire experience was entirely positive. The names of the plumbers sent were: Malachi Meeker and Joshua Brinegar.

They were prompt, professional, quick, thorough, and they cleaned up after themselves. I couldn't ask for better service!

Joshua and Andrew installed an exterior faucet for us; the also checked the condition of another exterior faucet. They arrived on time, were pleasant and professional in manner, and completed the work quickly and neatly. I was very impressed with the workmanlike condition of the faucet installation. It was necessary for them to cut a hole in one of our walls due to the location of the faucet. They did so in such a way that it can be easily hidden with a grate, requiring no new drywall. They also examined an existing faucet that we had questions about and determined that it was fine. I have marked the service as a having a 'B' for price, not because I thought it was high, but because I have no means to compare it to what others might have charged. I viewed the price as fair, neither high nor low. I recommend them and will definitely use Aim to Please Plumbing when we next are in need of plumbing service.

Two young men arrived on time; they were professional looking and courteous. They removed their shoes on entering the house. They explained what they were doing (with the plumbing mainly) and also explained why I had difficulty in changing the fluorescent tubes myself, even the ones in the easier to reach places. They worked efficiently and finished in a reasonable amount of time. They seemed truly proud of the work they were doing and I was delighted, because it was a small job, and I always hesitate calling on anyone for relatively small job, but they were happy to do the work.

I've been using Aim to Please for a few years now and I think I've met every one of the employees, plus the owner! Today, I had 2 old toilets removed and replaced with new ones. The total cost was $953.50 which included the new toilets and supply lines, labor for 2 individuals, and removal of the old equipment. Andrew and Josh were very professional and work well together so that the time spent on the installation was as minimal as possible. Josh kept me informed on the progress, double-checked with me on decisions needed to be made and explained all unusual aspects of the job. (My house tends to have many unusual aspects.) Once again, I was pleased with the work done and will continue to recommend the company.