TW King Flooring Installers

Ok, until needed them to come back to fix 2 areas that came undone soon after.Called once they said they would come back and fix when in our area. Weeks went by so we emailed them. Received response on 8/15/2013 will be back when in area. Asked if we could leave code for them to come when we aren't here. I don't work outside of home and husband works from office at home. It's now 2 months later and have heard nothing from these people. We will now have to pay someone else to fix it. We will not recommend them to anyone. Buyer Beware !!!!!

Prompt, clean and a perfect job. This was a small job so I looked for someone locally to fix our carpet. Could not have asked for a nicer crew. Will definitely use again.

They did an excellent job! Looks like new carpet!

My husband was away on a business trip when the dehumidifer in the basement overflowed (probably overflowed for several days.) I had to pull up the carpeting and cut out the soaking wet pad- had fans going to dry it out myself. No small feat, since I have arthritis, so after it dried for a week I started to look in Angie's List for someone to lay a new pad and re-stretch the carpeting. Since it was s small job (about a 10x10 area), I thought I might have some trouble getting someone to do it. I called TW King Flooring, and they said, if you go buy some matching pad at menards, we can do it this afternoon!! I was so pleased with their promptness! I got the pad and they arrived that afternoon (they called that they would be a little late). There were 2 gentlemen and a woman, and they were such a pleasure to deal with-so personable and completed the work in a couple of hours. They had to move our pool table to do the best job of stretching the carpet (no small feat), and they moved it back after they were done. They also rehung the doors on the closet that had previously been removed to pull up wet carpet inside the closet. This went above and beyond what was required for the job. I would highly recommend them.

They came out the day that I called and looked at the job to see what was needed. He told me the replacement pad to purchase and then they came back the next afternoon to do the work. They were punctual, polite,and easy to have and did an excellent job. The mildew odor seems to be gone and the steps look fabulous. I'm very happy with the results and would definitely hire them again.

Perfect. They were at my neighbors house and she called me and told me they were on Angies list, and asked if I wanted them to come to my house. When I heard they were on Angies list I said yes . My neighbor lives at 1021 Village Circle Dr. and I live at 1015 Village Circle Dr. They were so nice and friendly. Plus they did and awesome job

After we moved all our belongings out of the house we'd just sold, we realized the carpeting needed to be stretched in 2 rooms. We called and requested their services as soon as possible, before we closed on the house. They came within hours of our request and completed the job with professionalism and speed. They have worked for us previously and have always performed an excellent job with great results.

Tracy came out the same day I called to stretch carpet in our basement. Tracy and his crew were very professional and worked quickly to fix out carpet problem. He was also able to point out other areas in the house that need to be fixed some time in the future. I would not hesitate to recommend TW King Flooring Installers.

very well. The only issue was the Angie's List coupon we bought was not "cleared by the company" so we ended up having to pay them more than what the coupon stated. The next day the coupon was changed on the Angie's List website...but we were out the money - shame, shame Angie

I had a couple of wrinkles in a bedroom carpet. Tracy and his crew arrived ready to work. They moved furniture to re-stretch the carpet to remove the wrinkles and vacuumed the carpet when finished. Furniture was put back in its original place. They even fixed another problem to make the carpet lay smoothly in one area of the floor. They were professional and efficent. Would use them again.

Mr. King and his crew could not have been better. They moved furniture and cleaned up after themselves. I definitely would use them again for any carpet needs.

It went very well. Mr. King always answered my calls promptly, even when I called him after the job was completed and he had been paid. I am not qualified to evaluate how good his price is, since this is the only time I have had carpet stretched, and I got quotes only from companies rated highly on Angie's List. However, the price seemed quite reasonable to me. On the day of the job, the crew was late, but Mr. King called to let me know that they would be delayed and when to expect them. Once here, the men worked very quickly but were still very courteous. Mr. King managed to answer my questions while working. They cleaned up the area well after their work. I love my "new" unbubbled carpeting!

They did a good job. The carpet looks new again.

They did an absolutely fantastic job. Their clean up was wonderful.

They called the day prior to scheduled appointment to change the arrival time. They arrived at the rescheduled arrival time and did a satisfactory job. I would not hesitate to use this service in the future.

It was an excellent experience. They were timely. They had a crew of five men who very efficient. I would highly recommend them to others.

Since this was a repair, Mr King dropped by to assess what needed to be done. It was immediately determined that the previous installer had a too hot of an iron and the seam tape stuck to itself causing the ridge. When the crew arrived, they pulled back the dining room half of the carpet, detached the stuck seam tape, stretched the carpet and re-attached the carpet to the tack strips. While the carpet was pulled back, they re-attached the subfloor to the floor joists and checked to ensure the squeaks were gone. Pulling the carpet back required the crew to move my dining room suite: table, chairs, hutch, buffet and grandfather clock. They were very careful moving each piece and moved them just outside of the work zone so they didn't have to travel far. With about 6 crew members, it also appeared to be a teaching session...newer members were being taught the skills on proper techniques. It was good to have the owner on-site!

I called on a Friday, he came out to give me an estimate that afternoon, and scheduled the appointment for Monday morning. Pretty prompt service. His guys were very polite. I stayed upstairs working while they moved the furniture and stretched the carpet. When I came down it was like they hadn't touched anything, except all of the bubbles in the carpet were gone. Very impressive service. I'm delighted to not have to buy new carpet. I'm thinking about having them install new flooring upstairs.

Excellent work. Moved huge entertainment center to do repair, then replaced it just as found including media hook up. Would highly recommend for anyone with carpet issues.

T. W. King was highly recommended to me by another business. They lived up to that recommendation in spades! I called to set an appointment for an estimate and was told they could be at my house in two hours, and If I liked the estimate they would stay and do the work that day. Pricing was explained up front and in detail. They pointed out several areas where my carpet needed attention. Both Tom and Tracy are very hard workers- they didn't waste any of their time or mine. As they worked, they explained what was wrong and how they were fixing it. Both were friendly and courteous. This is a small family owned start-up business that is doing all the right things to grow. Give them the opportunity to show you what they can do. You will not be disappointed.

Due to a couple of years of having my carpet cleaned and left wet I had some wrinkles. TWKing came out and gave me an estimate and told me how they would fix my carpet. There were 3 guys and 1 gal. They worked as a team and fixed my carpet in 5 areas. So far so good. I am quite happy. They did damage a piece of marble going into my bathroom. When I pointed this out to Tracy (owner) he went to get some supplies and fixed it without complaint. Not many service people would do this.

They were very good. They were very nice and pleasant to work with. The work was done well and was not an easy job. I would hire them again and would also recommend them.

The whole crew was neat, professional and courteous. We were very happy with the results, you can't even tell there is a seam at anymore.

TW King and his staff arrived on time and immediately started moving furniture. They were very professional and courteous throughout the entire visit. We never had to lift a finger to move several heavy filing cabinets, desks, chairs and other office equipment . . they did it all!! The carpet was appropriately stretched, trimmed, and re-tucked under the baseboard in all of the rooms where services were performed. The quality of work was outstanding and so was the price. THANK YOU T.W. KING & STAFF!

The entire crew was prompt, courteous and friendly. Most of all they were professional.