TW King Flooring Installers

The installers came Friday afternoon on March 20th and got right to work. The carpet had been installed three years ago and had developed several wrinkles which did not look well and could cause tripping down the line. The job was completed in about an hour and a half and looked like it had just been installed. They also repaired a loop in the carpet that was coming loose. We were pleased with the results of the carpet stretching and repair. We will definitely use this service again.

I contacted TW King on Monday, December 15th, hoping to have this and the cleaning done to the carpet before the end of the year. They scheduled me for the following day, upon completion of another job in our area. They called to let me know they were running a little behind their original time estimate, but Tracy and Tom (owners) arrived promptly at the adjusted time they gave me. I showed them some large areas of carpet in the finished basement that were water damaged; one was as old as 10 years, where upon drying, the carpet no longer stretched to the tackstrip under the molding. Another was the result of a reoccurrance of an old pipe leak from the ceiling in the middle of a large room, as well as a hallway. We also had some areas around the basement stairs where the carpet was starting to come up. They recommended stretching all of the water affected areas before cleaning so the carpet would be tight when cleaned and not leave wrinkles upon drying. They drilled in all of the tackstrips and restretched the carpet in 4 areas (a 20X20 family room, a 12X15 bedroom, a 13X6 hall way and the area in front of the stairs). They moved all of the furniture in both rooms (including a sofa bed, treadmill and a piano) and then vacuumed and moved everything back carefully to its original position. I also asked them to take a piece of the remnant of a karistan runner for our main staircase on the first floor and replace the lower 4 steps, which were beginning to show a lot of wear. It was seamless-even though the new piece is slightly darker, it is hardly noticeable because of how well it was installed to fit the design!I couldn't be more pleased with the result and the price. They took carpet that still had a lot of wear and made it seem new again.

Tracy and his crew were wonderful! They responded quickly to my request (Thanksgiving guests were soon arriving). Even though it was 5:00p.m. on a Friday, they didn't hesitate to tackle the job. I didn't realized I should have purchased the padding for them to install, so they generously offered to go pick it up for me. They completely their work quickly and professionally, leaving the entire 750 sq ft looking great. I highly recommend them!!

Tracy and his crew arrived promptly and placed booties on their shoes prior to walking in my home. Tracy immediately introduced himself and his crew then confirmed his task and explained their process prior to beginning. He gave an estimate of cost and time to complete. He reminded me that he had a coupon on Angie's List for a discount. His crew helped to move furniture out of the room and then quickly removed the old carpet and pad. He identified old and moldy securing strips on the floor and replaced and treated the area immediately. The new pad and carpet was installed without a wrinkle and tightly secured to prevent future wrinkles. I asked for other room measurements for future carpet installations and he did without additional charge. Tracy and his crew was one of the most professional crews I've worked with in a long time. Great service!

The team of 4 guys came and stretched out the wrinkles in the carpet of our new home. The job also entailed re-seaming the carpet at two doorways. In order to complete the job, they had to move heavy furniture out of the bedroom, and after the job was done, they vacuumed the carpet thoroughly. There were initial problems with the scheduling, but after the job was done, I was quite pleased. Initially, I called and spoke with Tracy. He quoted a price and was happy to schedule a time the following day to do the job. I was told they'd be there between 4-6 PM. When no one had shown up by 7PM, I called their number to ask for the appt to be rescheduled. I got a phone call from Tracy the following day, and he was extremely apologetic. He had misspelled my street name, so he couldn't find our address in his GPS. He also had not written down my phone number, so couldn't call back. He did come out the following afternoon. He gave us an additional discount because of the mix-up. My biggest complaint is that the work crew all smelled of cigarette smoke, and an hour after they've left, I've been forced to spray room freshener to hide the residual smoky smell.

Approximately half of my 675 sf finished basement carpet was damaged in a flood. The "mitigation" company that that dried out the carpet was not gentle with it ripping it up and tearing out padding. They insisted it was ruined and wanted to tear it all out. Everyone that looked at the carpet agreed it was a high quality carpeting, but had mixed opinions on whether it could be salvage or not. The thought of about tossing it out made me sick. Before purchasing new carpet, I had Langenwalters look at it. They assured me that they could clean it, and highly recommended that I have Tracy with TW King Flooring Installers look at it for repair and reinstall. Tracy and his crew was able to squeeze me in the next day which great because I was off that week. He assured me he could salvage the carpet and he did! There were 4 or 5 guys that worked very hard non-stop for 4 or 5 hours at a phenomenal pace! The results are absolutely incredible!! I couldn't be happier with the results. Tracy and his company save me a lot of money!.

Tracy and his crew were excellent to work with. They were very accommodating to our ever changing schedule and very creative in dealing with some really tricky areas we have. These guys actually fix a lot of what other installers mess up so they really know what they are doing. The crew had the old carpet and pad up and had everything cleaned up before the new pad and carpet installed. Tracy and his crew are all very friendly, professional, and highly skilled. I won't use anyone else for any future installation and I'd recommend them to everyone!

They did a great job, they worked very hard. I would highly recommend them, they know what they are doing.

I contacted Tracy King to get my carpet stretched. The carpet in the hall was badly wrinkled. He worked me in that same day. When Tracy, Tom and Monte arrived they immediately started to work. They carefully moved what need to be moved. They did an outstanding job. The wrinkles in the carpet were so bad I was even considering having hard wood floors installed. They removed all the wrinkles, and installed the correct strips for carpeting on a slab. Tracy, Tom, and Monte do a great job, are friendly and nice to be around. Tracy referred me to Langenwalter to have my carpet cleaned. They cleaned my carpets today and they look great. Now I have no thoughts of replacing my carpet. They saved me a lot of money. I am very happy with the job they did.

They arrived on time with four or five employees. This was great because it only took them 30 minutes to install. I only had one room done which is around 12x12'. Overall, I was very satisfied.

Very happy with the work provided, time frame and professionalism of this company!

Tracy's crew was terrific; their work is excellent, and they vacuumed the carpets when finished. We are very pleased and will definitely recommend them to our friends and family.

I phoned Tracy in the morning about getting a carpet stretched in one room in a home that we had just purchased, and advised him I would like for them to take a look at all of the carpeting on the main floor to see if further work was needed. He called me later that afternoon and said he could fit me in that very day. He and the crew came in, assessed the situation, and ended up stretching the carpet in all of the carpeted areas. Tracy and all of his employees were professional and courteous and left no mess. We will certainly call them again if we have further needs.

Caught them during a very busy week but they still managed to complete my job on the day my out of town guests were to arrive! I must agree with other reviewers in saying that the crew was both pleasant and professional, and the results were fantastic. I would definitely use them again for this or the other services they provide.

I would like to personally thank Tracy and her crew for stretching my grandpa's carpets. We are preparing to sell his home and the carpets have never looked better. Highly recommend this business!

Awesome! It looks great and is smooth walking now. They were a very hard working team and very pleasant and professional. I am very pleased.

Tracy was contacted on Monday and he reviewed the project on Tuesday afternoon. He and his crew were back on Friday as was agreed. They were "on time" and demonstrated a thoroughness in their efforts to stretch the carpets in the proper manner and were extremely diligent to install the living room custom edging to our great satisfaction. We are extremely happy with the end results. We definitely will use their service when we have more flooring needs.

I was in the midst of plumbing upgrades anyway, and we noticed how bad the floor looked in the bathroom. I purchased some new vinyl and brought it to the location, as well as new quarter round for the perimeter. They installed it quickly and it looks great.

Tracy and his crew were subs on the restoration component of a drying contract we had with Langenwalter. The guys were great workers and pleasant to have around. Our carpeting looks better now than it did before the flood, as now it is properly stretched and tacked down. Thank you, Tracy, for a job well done!

I called Tracy King just this morning, and amazingly, they were fairly close and able to do the job very quickly! The house is empty so they were able to go right to work, and got the carpet looking great within a little over an hour! Awesome. It's just after 12:30 now and it's done! I will call them again for future jobs. As a landlord, I am exceedingly particular, and tend to use the same tradespeople for years, when I find a good one. He's on my list now.

After noticing a crease in the carpeting of our living room, we contacted several companies on Angie's List by asking a question about whether their company would restretch and reinstall carpeting which was originally purchased and installed three years ago. None of the companies responded. We contacted Angie's List about our problem and received the names of two other companies that might do the work. Neither company was interested in doing the work. When we called TW KIng during the afternoon he came over to our house shortly thereafter since he was in the area, gave us a discounted price and said he could do the restretching that evening. When we agreed his three man crew restretched our living room carpet that evening and our dining room carpet the following afternoon. The crew worked very quickly, finishing each room within an hour, moved the furniture back in place and vacuumed the carpeting after cleaning up and removing the scrap carpeting pieces. We very favorably impressed with the professionalism of the crew and one member made sure that the transition from the carpeting to the ceramic floor in the hallway was done perfectly without the slightest ripple.

The crew was on time, jumped right into the work, and did a great job. They did a better job than I had anticipated in cleaning up afterwards. All of the carpet has been re-stretched and looks like the day it was first laid many years ago. Some seams were adjusted. The seams are invisible again. I would definitely recommend TW King for this type of work. We will be calling them to lay new carpet in other rooms when we get to that point. One more important point: I didn't have to move any furniture. It was all moved and moved back by the crew. Furniture moving is included in the price.

Quick, efficient and reasonably priced. They were able to accommodate our time needs and get the work done in 1 evening.

It went very well and am happy with the look my carpet. They moved the furniture, stretched the carpet and applied stain removal on hard to clean stains. I would use them again.

I called Tracy on the morning of Oct 15th. He was working close by, said he would come by later in the day to give us an estimate. He called, came as promised, gave us a quote, and did the job immediately. We were astounded at the results, you cannot tell where the repairs were....they did a PERFECT job. I would highly recommend him for any work.