TW King Flooring Installers

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I called TW King this morning about some wrinkles I had in my carpet. As luck would have it, they were able to come out today and fix my carpet. There were several areas that needed to be repaired. They were able to move the furniture and restretch the carpet very quickly. After the work was done, they vacuumed the areas they had re-stretched and moved the furniture back. They are professional, clean installers that you can trust.

Only one significant problem presented on my end. When the vinyl portions of the flooring were removed, it was found that the original installer had actually overbuilt by adding a flooring under layment not commonly installed in my grade of home. This could not have been seen during the quote. TW provided the option of a very reasonable add-on to remove the glued down wood or to try to smooth the floor for a less impressive look. I accepted his recommendation to remove the under layment. Considering that removing the under layment probably added at least 1/2 man day of work for his crew, I felt the charge was acceptable and reasonable. It was the right thing to do to make the home sparkle.TW ran into what I suppose are typical problems of broken equipment and other challenges but he communicated well and was patient when I, unfamiliar with contracting, was unprepared to pay the customary up front draw for this multi-day project. Bottom line: My flooring looks beautiful. I got a huge visual 'pop' for a very reasonable price. The first buyer that saw the home after the new flooring wrote an offer!

They moved a lot of big, heavy furniture. We couldn't have moved that heavy furniture, I think they earned their money by moving it.

I left a message on a weekend and got a call back promptly. I was pleased that an appointment was available quickly. Tracy and another employee called the same day to confirm the appointment, showed up on time and the end result was a great job. I had no idea you could hire someone to re-stretch carpet and would recommend them to anyone needing the same type of work completed.

Arrived on time. Very freindly and professional Would definitely recommend and hire again.

The estimate I received was detailed, very competitive, and accurate (no later changes). The installers arrived on time and finished faster than expected. I was very pleased with their work and would definitely use them again.

I was given an estimate over the telephone and was told that it shouldn't be over 100 a room. After it was done they charged me $280.00 and I feel that I was grossly overcharged. They gave me no work order or receipt or anything to prove that they were even here.

This is the second time we have used TW King to stretch our carpets and remove wrinkles - both times have been excellent. They are extremely responsive and do great work. We had initially used another company to fix some wrinkles, but they did not fix the problem. TW King came in and immediately fixed it. I would highly recommend them.

They arrived on time, moved the furniture (no extra charge) and did an incredible job of stretching the carpet in our hallway and great room areas. Tracy & Wendi were friendly, professional and cleaned up after themselves so nicely that you’d never know they were there – except that the carpet looked 100% better! We would not hesitate to hire them again and highly recommend them to anyone in need of their service.

I called them on a Monday and they were here the following Wednesday. They showed up when they said they would. Because of the layout of the room, the tile around the fireplace and all the furniture in there (they moved it all for me), it took them 4 hours. They worked and did not stop, making sure everything was perfect. They put everything back and cleaned everything up for me. They even dusted some of my furniture! I am so happy and so impressed with their work. I will recommend them to everyone I know. My final cost was also hundreds of dollars less than another bid I received.