A-1 Indiana Waterproofing Inc

They made a horrible mess in my basement and did a very poor job of cleaning it up. When I complained about a bulge in the wall from leakage, they said it was my fault. I would not use them again nor would I recommend them to my friends. I do not remember the actual cost, but it was expensive. I would not give them anything but maybe a D+.

I was very happy with their work. They were very clear about what they were going to do. They were clear about the cost. They did everything they said they would do. They cleaned up well after themselves.

I have not had any troubles with their work. The owner was personable as well as the crew that came out. Scheduling an appointment was fine and I had no issues.

They fully explained what they were doing in the appointment in real detail. They were here on time and got the job done early. They were here for about a day and a half.

My experience was good. They explained everything up front and gave us the exact cost of everything. They had to do a lot of drilling so it was a messy and dirty job. They cleaned up well after themselves and kept the house tidy.

They did a very good job. They came when they said they would. They explained everything to me. They really studied the problem and came up with a solution. After they were done, the water didn't drain as well as it should have, over all it was a good experience, though.

They did an excellent job! I have not had any trouble with water since then. They explained everything to me very well. They are #1.

They were easy to work with. They did everything they were going to do. I had an extra request and they took care of that to my satisfaction. They cleaned up well after themselves. I was happy with them.

Everything turned out fine. I had no problems with scheduling. There were around four people doing the work and it took around three days to complete.

We were satisfied with their service. The work took a couple of months to complete.

Their process really worked. I have not had any water in the basement in 9 years. I had the most wonderful experience with them. The vice president came out and over saw the entire project. They were actually not happy with the outcome so they made them re-do parts of the work.

They are just fantastic! He couldn’t have been nicer to me. They did the work when it was turning really cold and I could not get anyone to come out to work on it. They worked me in the same week I called and got the roof put on before the snow came.

My expereince was very good. They really helped me since I was having a lot of problems. I trusted them coming into my home when I was not there to do the work. They were very personable. They called me once it was done to follow up about the work.

They did a very good job. They knew exactly what they were doing. We have not had any issues with their service. I felt their price was reasonable and their quality was excellent.

Everything turned out fine. They do very good work. They had a crew of three people that came out to put up the wall. Scheduling an appointment went really well.

My experience has been good and they are a great company. Everything has been great ever since. They come right out if I ever think I had a problem with anything.

They did a fine job. Everything has been working well since 2006. The work took about a day to complete. The price he quoted me and the gentleman that was overseeing the job tried to get another $100 from me.

They did a good job. They were clean and tidy. They were curteous and punctual for the appointment.

Everything went fine other than the final payment. I was a little disappointed that they didn't honor the coupon I found in the Angie's List booklets.

I keep getting this survey. I did not get this service done. I'm Not sure of the actual date of my last contact so I just plugged a date.

I am a Real Estate Professional and contacted this company to get a quote on Foundation Repair. The person who answered the phone I found to be extremely Rude and Unprofessional. There was "No" discussing what was needed. She appeared to be reading a script and when I explained that was not how the process would work in this transaction, she was very condescending and be assured I would not recommend anyone in my profession using this company.

Called A-1 to set up an estimate with Wayne Roberts and was given a 3:30 PM appointment on Thursday, June 5th. I explained to the receptionist that Mr. Roberts would need to walk around to the REAR door in the back of the house to meet me since my tenant lives in the front and if anyone knocks on the front door I would not be able to hear it or know that someone had arrived. My tenant was not even home at the time of this appointment so I wouldn't know if Mr. Roberts (or, anyone else for that matter) attempted knocking on the front door. I do know that no note was left on my tenant's door and I received no calls from Mr. Roberts. This is why I clearly stated to the receptionist to have him go to the rear door. I waited up until 5:00 PM thinking that Mr. Roberts might have been running late and it was now approaching 5:00 PM as I tried calling the office and there was no answer. Where was Mr. Roberts and why didn't he call to let me know where he was or that he couldn't make it? This turned out to be a complete no show as I never received a call of apology later in the evening (or, even the next day) to reschedule the appointment. Extra note: I simply do not believe as to what Mr. Roberts is saying in his reply to be true since no one called me back (not Mr. Roberts, or, the receptionist) and I could not reach anyone on the phone after being home all that afternoon. I definitely did not receive or hear a knock at my door (if he did walk around to the rear door in back as instructed) since I was home the entire time. Also, have already had the basement work completed by another company who was willing to meet with me in person for the estimate and has responded to all phone calls and emails. Mr. Roberts, you dropped the ball with a potential customer.

Wayne came out and one thing I liked is he didn't try to sell me a whole basement package. He informed me of what he was going to do and I accepted his estimate right away as it was reasonable. He gave me a five year guarantee on his work. They cleaned up nicely after the job.

I am a home owner who prefers to get at least three estimates before having work completed. A-1 was our second estimate. The first company told us we would need to dig up the concrete around the perimeter of our basement, install drain pipes under the footers, and have concrete poured back in. They had a lovely set of materials printed to show me exactly what they would be doing. It was convincing. The estimate was around $7,000. Wayne, from A-1 came out today and told me we had already taken care of half of our problem, just by installing a working air conditioning system and dehumidifier. He then shared his expert opinion as to how we could remedy the rest with caulk and hydraulic concrete. I'm going to try his suggestion. If it does not work, I'm likely to hire his company for the fix, due to his honesty. We were ready to spend $7k, now we might get the problem fixed for under $100. I'm thrilled!

Ed Moore was head of the crew of seven guys. They were professional, hard-working, nice, and got the job done.