A-1 Indiana Waterproofing Inc

It was a scary proposition to have somebody come in and jackhammer around the perimeter of the basement! But I am SO glad I did it. A1 also put in a sump pump (of course). It appeared A1 had different crews for different phases of the project: jackhammer, rubble removal, pipe installation, sump installation, concrete installation. They put panels up my walls to contain direct any seepage down to the corrugated pipe installed in the floor. It was methodical and organized and fast. I have not had a drop in my basement since. I have a carpet down there now!

They came out promptly and dug into the problem right on the spot. We have not made a decision yet and we are still looking over other quotations.

Our early spring rains showed us that we needed to address several problems in our water-logged basement. Two of the three companies we contacted to give us estimates of the work needed to solve our water problem mentioned that the oldest sump (already in the basement when we bought the house in 1983) was positioned too high and needed to be redone. A-1 Waterproofing put in a French drain and the second sump pump about 10 years ago. We asked them to give us an estimate to re-do the oldest sump and to put in a battery back-up for both sumps. They gave us an estimate that was better than the other companies, and since we liked what they had done for us 10 years earlier, we chose them to do the work. It was done in a day. Of course, we have not been able to test the new sumps since the long, hot, rainless July followed.

i waited one year before posting this review to see if really this would work. I must say that water infiltration from both the wales and floors has been reduced by 95% to the point that the basement is totally livable. Note that this is a extremely messy and dusty work as the floors need to be jack hammered. Be sure to remove everything or else it will be coated by concrete dust. Be sure to also turn off your furnace/AC. I was not advised to do so and my furnace filter was clogged with dust. This can also damage your furnace glow ignition system so b sure to turn I off and cover the unitwith plastic

Indiana Foundation Service - Basement Waterproofing I thought he was very professional, and knew what he was doing.

Wayne has been amazing. He has been incredibly helpful and willing to work with my mom and I. He has helped us strategize. My mother has a medical condition and he is even willing to integrate her doctors in the plan, and is really on top of things. 9/23/14. I am updating to let everyone know that after three years and an especially wet summer, my basement is still bone dry!!!!!!! For twelve years the lower level was a soppy, moldy mess after every hard rain or large snow melt off. Once the system was put in by A-1 there has been no water. This is an outstanding company that does great work and their work does stand the test of time! Thank You A-1.

20 years ago the owner (Wayne) water proofed my Dad's tri level house. When there was an incident, A-1 came out and fixed it free of charge. Dad was impressed with the quality of work and responsiveness of A-1. As a result, A-1 came highly recommended for my requested services of stabilizing the south wall in my home built in the 1940's. Randall (Dell) Philips came over to give me an estimate.He spent several hours with me and explained all of my options when he saw the wall. I advised that I would need a month or two to come up with the money. He accepted a down payment of with the remaining balance due at completion. When I called back, Randall came out with Wayne and sat down to speak with me and Dad so that we knew exactly what was to be done. On the day of repair they were punctual and polite. I came home on my lunch hour to drop off a check and they were done. The basement wall looks stable and is guaranteed for 10 years. I am completely satisfied with the work. I mentioned that I may sell in the near future so Randy offered an transferrable warranty. I would highly reccomment A-1.

I thought it was a fair estimate. I think they would have been fine to use. The company we are going to go with analyzed some things that they didn't. We had water coming into our basement, and this other company mentioned some things this company didn't. They were very professional. They got the quote to me right away. I thought the price was fair. This company was our second choice. They told us everything they were going to do. I think they would've done great work.

Very prompt response to initial phone call after heavy rains in April, but took awhile to get on the schedule for repair because our job was considered relatively minor. Justin (the estimator) very pleasant to deal with.

They were professional. They explained things. They were on time. They were knowledgeable. I would consider getting a quote from them in the future.

A-1 was the first waterproofing company I called when we decided we needed to address the water in our basement. Wayne Roberts came out to the house and spent a good deal of time looking over the project and educating me on what would be done. He also spent a good deal of time telling me why his system was superior to any other system out there, why all other systems out there will eventually fail, that he had patented his system, about the various high-profile jobs he had recently completed (trying to impress me?), etc. Wayne also worked very hard to push the up-sells: He tried very hard to sell me on installing a high-end dehumidifier that would exhaust to the outside as a part of the job, despite my repeated insistence that it was not necessary as this is a 100-yr old cellar and it will never be a finished living space. He also tried to sell me on the annual maintenance plan at a cost of $250/year for them to come and check the sump pit, clean it if needed, replace pump if needed, and to check gutters and downspouts and advise if maintenance needed on them. He also told me repeatedly that it was his slow season (it was in January) and that the cost would most assuredly go up if I waited. The bid arrived by mail a few days later - it was for $6975. Wayne then called me daily until I finally told him to stop calling, that we were still getting other bids and I would call him if and when we were ready to move forward. We sought other competitive bids several months later, in May. (We had been so stunned by the high cost of A-1's bid that we were a little shell-shocked and decided to save up a little more money before moving forward.) I had expected them to both be higher than A-1's bid had been since it was now spring, and a very wet spring at that. Imagine my surprise when the other two bids came in at $4600 and $4200! Not to mention the fact that both of those estimators were able to give me a bid right then and there, instead of waiting a few days to mail it to me. Needless to say, A-1 Indiana Waterproofing did not get our business, nor will they ever get our business. I will not even recommend that people seek a bid from A-1 Indiana Waterproofing.

I called for an estimate and was promptly asked to be put on hold. Loud music was blasted through the receiver until the receptionist picked up the receiver again, just to put me on hold without a word. This was repeated 10 more times within 4-5 minutes without the receptionist apologizing for putting me on hold so many times. When she finally picked up the receiver again to speak with me, there was still no apology, just a surly "How can I help you?" I felt as if my call was an inconvenience to her. The only reason I didn't hang up after the 5th time being put on hold was because I wanted her to know that I was not at all happy that such a highly ranked company (according to their Angie's List profile) would treat a potential customer like this, and that I would be doing business with another company. Her response: "Okie-dokie." Nice.

due to weather a large crew was sent to do the work in one day. the crew was efficient and finished in about 6 hours. All debris and unused material was removed. On second day the supervisor returned to make sure all electrical work was finished and he started the ventilation system.

I asked them to help me fix my problem, and they made a suggested one thing that I did, and they did they other, which solved the problem. They did some chipping in the basement w/ a jackhammer. They had someone come in on a side job so it cost even less. I would recommend them highly, because this saved me a lot of money on an issue that was really bothering me, and it kept my basement dry.

We wanted to replace portable sump pumps (which demanded time and effort to install each time we had significant rain). We checked Angie's list and got a few estimates. We chose A1 Waterproofing. They did the job efficiently and correctly. We have had more than a year to "test" out whether their method worked, and we've been satisfied that it is working correctly.

They were great. They found something no one else could find. He called in another tech and they determined they could not complete the job but recommended someone else. They spent several hours here figuring out the issue and still did not charge me because they could not fix the problem. They were punctual and nice.

Overall, I'm happy with the service performed. The salesman (Dell), VP, and workers all did a solid job. They, far and away, gave me the most information regarding the issue I was having and how they could fix it. For instance, I was under the house with them for 30 minutes getting the rundown of what was needed. Their estimate was higher than other ones I received, but I also felt I was getting more work done and better service. So, I paid good $$ for it, but I also feel like I went with a company that was going to get the job done and stand behind their product.

Overall the experience with the company was great, I would recommend A-1 Indiana for everyone that I know.

The salesman, Wayne, was a stalker - called 4 and 5 times a day and was extremely familiar with me, sometimes just saying "hi, how are you" without even identifying himself. Every time I spoke with him, the quote went up - the Vice President of the company said that the salesman was new, and inexperienced. I told him that his guy was just creepy. Because of him, I never would have even used the company, but for the fact that I couldn't get anyone else to even bid the project. The men who did the work were ok, but when doing the drywall, failed to put up any plastic or vent the area. The work was in the basement, but by the time they were done, my entire house looked like it was on fire because of the drywall dust. As a final insult, we paid them in full, but due to some confusion our homeowners association also sent them a check. At first, the same salesman denied he had ever received the check. It took the intervention of the administrative assistant - apparently the only honest employee in the entire company - to acknowledge the receipt of the check. The entire time he refused to listen to me, called me "honey" and even refused to shred the check. Finally, I got him to agree to shred the check, but I still advised the association to put a stop payment on the check- I truly believe this guy would try to cash it.

They were excellent. I like the quality of the employees and the drainage system that they use. They don?t try to oversell and are very honest.

I would tell others that were looking to use them that they were very polite, came on time and gave me an accurate estimate. When they came to do the work, they came when they said they would, did the work and cleaned up after themselves.

I was referred to this company by a American Mold, a mold remediation company. Our crawl space was holding water and the mold company said we needed to take care of waterproofing before removing mold. They called A-1 during our initial consultation and we were able to schedule a site visit later that same day. Sales rep. Gene Dick was courteous and helpful in explaining our problem and A-1's solution. We were able to schedule quickly and the work was completed within one day. The work is completely lifetime warrantied (transferrable to new owners should we decide to sell some day) and the sump is warrantied for one year. I am very pleased with the work A-1 completed. If central Indiana ever gets rain again, we'll be able to test the effectiveness of their solution, but so far, so good.

we had a crawlspace moisture issue. we decided that a ventillation system was needed once the crawl was resealed.

I called to have my foundation looked at because I thought it might have been cracked and settling The owner came out and said that the foundation was fine and that I just had a wet crawlspace. He took measurements of the crawl and said that the front porch was not installed properly and that is why it cracked. Hesaid that he would get me an estmate to repair the wet crawlspace and to remove and replace the front porch. I called the office 4 times over the next month to see where my estimate was. That is when I was told that it was the owner that came out and that she would have hime call me. He never did and never sent and estimate.

I needed to get other people to help me pack everything up & get another crew to pull all the built-ins away from the walls so that the waterproofing crew would have access. I had been scheduled for the sump pump to be installed around September 1st, but I finished with the preliminary work sooner than I thought. I called Bill Verhonik & he was able to find an opening in their schedule so the crew could start on my project earlier. The men started on August 19th & got all the excavation work done in one day. Today, the 20th, they laid the pipe, made all the connections, sunk the sump pump, filled the trenches in with gravel & then cemented over the top of the dug out area. The whole crew was polite, hard working, very respectful of my home & yard. Plus they invited me & my grandson downstairs to show us their progress & answer any questions we had about how the whole thing would work once everything was hooked up.