Janco Lock Service Inc

WE WERE SO PLEASED WITH THE PROMPT REPLY WE RECEIVED AND THE ABILITY TO HAVE OUR LOCKS CHANGED WITHIN DAYS OF US CONTACTING JANCO. JAN CAME OUT AND GAVE US AN ESTIMATE, ORDERED OUR NEW HARDWARE AND HAD EVERYTHING INSTALLED AND CHANGED WITHIN DAYS. WE WOULD DEFINITELY HIRE JAN AGAIN.

JAN WAS AMAZING. WHEN I TOLD HER WHAT I WANTED DONE, SHE MADE SOME ALTERNATIVE SUGGESTIONS THAT SAVED ME MONEY. SHE IS VERY PERSONABLE AND PROFESSIONAL. I HIGHLY RECOMMEND HER AND WOULD HIRE AGAIN IN THE FUTURE.

VERY RESPONSIVE AND A PLEASURE TO WORK WITH.

GREAT WORK. SHE WAS A PLEASURE TO DEAL WITH. VERY RESPONSIVE, PUNCTUAL, REASONABLE AND PROFESSIONAL.

JAN CAME OUT, REKEYED THE LOCKS, ADDED SOME DEAD BOLTS, AND EVERYTHING WORKS GREAT. SHE DEFINITELY KNOWS HER STUFF. HER PERSONALITY IS A LITTLE QUIRKY, AND BORDERS AT TIMES AS A LITTLE TESTY, BUT OVERALL SHE KNOWS HER STUFF VERY WELL, WILL DO AN EXCELLENT JOB, AND IS DEFINITELY RECOMMENDED.

THEY ACTUALLY SEEM DISAPPOINTED THAT I HAD FOUND ANOTHER COMPANY. EXCELLENT CUSTOMER SERVICE!

I LOCKED MY KEYS IN MY CAR AND CALLED JANCO LOCK SERVICE AFTER BUSINESS HOURS. THE OWNER ANSWERED THE TELEPHONE AND WAS VERY PLEASANT. IT WAS POURING DOWN RAIN OUTSIDE WITH THUNDER AND LIGHTNING. I EXPLAINED MY SITUATION AND SHE DIDN'T HESITATE. SHE ASKED FOR THE MAKE AND MODEL OF MY CAR AND SAID SHE WOULD RESEARCH WHETHER SHE HAD THE TOOLS TO PERFORM THE WORK. SHE PROMISED TO CALL RIGHT BACK. WITHIN A MINUTE AFTER HANGING UP THE PHONE, MY WIFE FOUND A MISSING CAR KEY MY TODDLER HAD HID IN THE REFRIGERATOR. WHEN I CALLED JANCO BACK THE OWNER DID NOT SEEM THE LEAST BIT INCONVENIENCED. AT THE END OF THE CALL I COULD TELL THAT THIS IS A BUSINESS THAT IS VERY CUSTOMER SERVICE ORIENTED. I WILL DEFINITELY USE IN THE FUTURE WHEN WE INSTALL NEW LOCKSETS IN A HOUSE WE ARE REMODELING. THIS COMPANY HAS A VERY PROFESSIONAL AND COURTEOUS PRESENCE.

JAN, THE LOCKSMITH, WAS COMPETENT, CARING, AND COURTEOUS. SHE LOOKED FOR WAYS TO REDUCE THE SCOPE OF THE WORK AND SAVE MONEY.

JAN WAS GREAT. SHE RETURNED CALLS PROMPTLY. SHE WAS LATE, BUT CALLED TO LET ME KNOW AND TO CHECK IF I WOULD STILL BE THERE. SHE DID A GREAT JOB AND I RECOMMEND HER HIGHLY. ON ANOTHER OCASSION MY LOCK ON MY FRONT DOOR WAS JAMMED. I CALLED JAN AND SHE RECOMMENDED I TAKE THE LOCK OFF AND SEE IF I COULD GET IT TO WORK ON MY OWN, WHICH I DID.

MS. JANKO FORGOT ABOUT OUR APPOINTMENT UNTIL I REMINDED HER BY PHONE. I WASTED A GOOD DEAL OF TIME WAITING FOR HER.

JAN CALLED BEFORE I WAS EXPECTING HER TO, STATING SHE HAD AN OPENING AND WANTED TO KNOW IF IT WAS A GOOD TIME TO STOP BY, IT WAS. SHE INSPECTED THE WORK I WANTED DONE, AND MADE RECOMMENDATIONS THAT MADE MORE SENSE THAN WHAT I WAS ORIGINALLY ASKING FOR. SHE ACTUALLY SAVED ME SOME MONEY. SHE DID THE WORK QUICKLY AND EFFICIENTLY AND WAS VERY FRIENDLY. I WILL USE HER AGAIN.

JAN THE LOCKSMITH WAS A PLEASANT, PROFESSIONAL, TIMELY, AND DID QUALITY WORK. I FOUND HER PRICES TO BE EXTREMELY FAIR. IT IS NICE TO NOT OVER PAY FOR A SERVICE FOR A CHANGE! IT'S NICE TO KNOW THERE ARE STILL SERVICE PEOPLE THAT WILL DO A GREAT JOB FOR YOU AND NOT GOUGE YOU ON THE PRICE. I WAS VERY SATISFIED. THANK YOU.

VERY GOOD SERVICE. SHE DID HAVE SOME TROUBLE WITH MY LOCKS, BUT WAS ABLE TO SOLVE THE PROBLEM AND DID NOT LEAVE UNTIL THE JOB WAS FINISHED.

JAN WAS SUPER! SHE FIXED MY FRONT DOOR PROBLEM AND PROVIDED ADVICE ON SEVERAL OF THE OLD DOORKNOBS AND LOCKS THROUGHOUT MY OLD HOME.

JAN WENT ABOVE & BEYOND TRYING TO REPAIR SECURITY DOOR EVEN THOUGH SHE ADVISED IN THE BEGINNING SHE THOUGHT IT WOULD REQUIRE A COMPLETELY NEW MECHANISM. I FELT HER BILL WAS MORE THAN REASONABLE AND DIDN'T COVER THE EXTRA TIME SHE SPENT ON THE SECURITY DOOR.

JAN RETURNED MY CALL WITHIN 5 MINUTES AND WAS ABLE TO COME OUT TO CHANGE OUR LOCKS THE NEXT DAY. AT THE TIME I CALLED, SHE WAS WORKING ON A LARGE JOB A FEW HOURS FROM OUR LOCATION. WHEN ASKED ABOUT SAME-DAY SERVICE, SHE GRACIOUSLY OFFERED TO REFER US TO SOMEONE IF WE NEEDED TO HAVE THE WORK DONE RIGHT AWAY. SHE WAS FRIENDLY, PROFESSIONAL, AND CHARGED A VERY REASONABLE AMOUNT FOR HER SERVICE. WE WILL DEFINITELY USE HER AGAIN.

JAN RESPONDED TO MY CALL PROMPTLY, AND SHE WORKED US IN HER FULL SCHEDULE AS AN EMERGENCY VISIT. SHE SHOWED UP ON TIME AND WHEN SHE ARRIVED, WAS VERY POLITE. HER WORK IS EXCELLENT AND PROFESSIONAL. SHE WAS VERY FAIR WITH HER PRICING OF SERVICES.

FAST, EFFICIENT, FRIENDLY, COURTEOUS, CHEAP AND GOOD.

PRICING WAS VERY COMPARABLE TO OTHER QUOTES RECEIVED. SHE MADE A MINOR REPAIR TO ANOTHER DOOR AT THE TIME OF ESTIMATE, WHICH SAVED HAVING TO DO FURTHER WORK. ALSO RECOMMENDED THAT SOME WORK WAS NOT NECESSARY TO SAVE ME MONEY.

VERY HELPFUL AND PRICE WAS REASONABLE.

JAN IS VERY KNOWLEDGEABLE IN HER PROFESSION. WHEN SCHEDULING SHE MAKES EVERY ATTEMPT TO WORK WITH YOU. SHE WAS ABLE TO GET THE WORK DONE TWO DAYS EARLIER THEN ORIGINALLY SCHEDULED BECAUSE OF WORKING WITH OUR SCHEDULE AND HERS. WOULD RECOMMEND AND USE JANCO AGAIN.

SHE RETURNS CALLS IMMEDIATELY, SHOWS UP ON TIME, VERY COURTEOUS.

SHE WAS GOOD WHEN WE FIRST USED HER, AND SHE KEEPS GETTING BETTER. SHE REALLY KNOWS HER STUFF. SHE IS ON TIME AND CALLS WHEN SHE IS ON HER WAY. IT'S THE KIND OF SERVICE YOU ALWAYS WANT BUT SELDOM GET.

JAN WAS VERY PROFESSIONAL AND PROMPT. WE WOULD HIRE HER AGAIN IN A SECOND!

SHE'S GREAT!!! VERY, VERY PROFESSIONAL, FRIENDLY, AND SHOWS CONCERN FOR SAVING YOU MONEY WHILE GETTING THE JOB DONE TO YOUR SPECIFICATIONS. I'VE USED HER FOR YEARS.