Janco Lock Service Inc

We were out of town and the lock broke which prevented my pet sitter from entering the house. Called Jan from the car and within a few hours she had traveled to Indianapolis and gotten the door open and repaired the lock. She was even kind enough to fill my pet’s bowl until I could get there. Price was very reasonable!

Jan was awesome. She was prompt, professional, and got the job done properly. I’d hire Jan again any time (if necessary).

Although it wasn't an emergency, I appreciated that my issue was resolved within hours of my call. Jan was friendly & efficient. I would certainly recommend her work.

Jan was a huge help! Would hire again when needed!!

She did a nice job, friendly and clean up after. I would reccomend them.

GREAT ON, TIME AND WORKED FAST AND DID IT RIGHT.

For many years I have called Jan whenever I have needed any kind of lock assistance (being locked out, locks needing replacement, new keys, etc). She is always prompt and friendly. She is very knowledgeable and does excellent work.

She is professional and knowledgeable and worked until she got it done. I called Friday morning and she came that afternoon. I asked her opinion about my locks from a security prospective and asked if I should get them re-keyed. She asked pertinent questions about my situation and instead of trying to convince me I needed something I didn't, she said based on my situation it probably wasn't necessary. I asked for her quote in case I decide at some point to get it done. I appreciate her honesty, professionalism, and her ability to repair my old locks. I will call her in the future if I have a need for a locksmith.

Jan was helpful in diagnosing the issue and suggesting solution over phone, which worked! Would hire again for any future needs. Thanks!

Jan had me purchase my own locks, which makes sense so that the customer gets exactly what she wants. I am very happy with the work that was done. She is very knowledgeable and trustworthy, and delightful to work with!

Great. Spent over 1 hour getting lock to function

Exceptionally well with Barry Lock and Unlock Service who I was referred to by Janco while she was on vacation.

Everything went perfectly. I intend on hiring Jan again when it is time to re-key the garage door to match the house key.

I called Jan and asked if she could stop by my house to see what kind of lock I would need for my front door. She was able to meet with me that very week and arrived on time. After evaluating my front door, she informed me that the lock I had was completely fine and did not need to be fixed, which I hadn't realized. She took the time to explain different types/qualities of locks to me , and did not charge me for the service call. Overall, she was very kind and professional over the phone and in person, and I appreciated her honesty and patience. Whenever I actually do need a new lock, I'll definitely call her!

Jan was very prompt, efficient and expertly completed the jobs for which we hired her. She was persistent in her attempts to get the correct keys cut for our rear screen door as this necessitated several tries - but she didn't give up until she got them exactly right! Jan had the best price of any other locksmith we contacted. We definitely recommend her for locksmith needs - she's terrific!

Jan responded promptly. I have replaced the lock. The cost was reasonable. I will definitely call Janco again if I need key and/or lock service.

File was opened. Job was completed in professional & efficient manner

She was prompt, polite, and meticulous she took her time. She is very good at her job.

Jan was wonderful in responding to my voice mail and provided the needed direction since she was unavailable on a Sunday. She went so far as to have me send her photos to see the difference in the locks at hand. I would definitely use her company in the future.

Completed with no problem. Jan had what we needed in her truck

Jan was great! She was professional, knowledgeable, and very quick. I gave her a B for punctuality and I am not sure that is fair. She said she would be there between 3 and 5, but did say she was coming from a long way away. It was just shortly after 5 and she did call. So, yes, she was a few minutes late but she did everything she could to make it right. It would not discourage me from using her again and it should not discourage you from using her.

Really well - loved Jan - very professional and personable. Recommend her HIGHLY.

Perfect - Jan was on time - professional - a pleasure to do business with! Plan on hiring her again to change locks on our rental home soon. Highly recommend!

Jan was thorough, punctual, and totally professional. She made an initial visit to assess the job and determine the needed materials. When she got the parts, she came back to do the installation. Everything was went according to plan. We highly recommend her work.

She worked around my short notice and came out when I wanted. It went very well.