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Janco Lock Service Inc

Locksmiths, Doors

About us

Owner operated. From consulting to implementation, JANCO offers the highest quality services at the most affordable rates. JANCO is bonded, insured and ALOA certified.

Business highlights

41 years of trusted experience

Services we offer

Residential & commercial locksmith. Including: Locks Rekeyed, repaired and installed. , lockout service: residential and commercial , Safe combinations changed, Master key systems, Deadbolts installed, Keypad locks installed.

Services we don't offer

Ask for Details.

Amenities

Senior Discount

$10.00



Accepted payment methods

Check

Reviews

5.0652 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 126-150 of 652 reviews

TARA S.
12/2012
5.0
locksmith
  + -1 more
Jan was courteous, prompt and professional. We have used her company any time we have needed lock help over the last six or seven years, and would definitely call her again for lock help.
Description of Work: The door knob on the inside of our front door had completely come apart from the rest of the door know on the outside of the door. Jan put it back together for us--but not before she tried to walk me through repairing it myself to save us a service call fee. Alas, even with her great coaching over the phone, it was more than I was able to do. She was here right when she said she would be, and fixed it quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Amy O.
12/2012
5.0
locksmith
  + -1 more
I contacted Janco Monday morning around 10:00 a.m. and described my lock problem. Jan arrived pretty much right on schedule around 3:30 the same day and completed the work in less than 1 hour. I would highly recommend Janco for any Locksmith needs!
Description of Work: two cylinders rebuilt for door locksets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John S.
12/2012
5.0
locksmith
  + -1 more
The visit went quite well. I was called when the locksmith was on the way and they arrived promptly as scheduled. The locksmith was able to deal with the mechanism despite its age and restore its smooth functioning. I was able to see the mechanisms and understand the details she covered. This is important to me in keeping the look of the condo complex intact. I will also have some clear guidance on selecting a replacement to maintain the look with a good quality lock of more modern and readily serviceable design.
Description of Work: I was having problems with my front door lock sticking and being hard to turn. I contacted Janco to come service it and determine the issue. My condo has the original single-piece door lock mechanisms from the building of the complex in the 1970's. This design is now obsolete and parts are not available commercially; only a few older building complexes still have them in place. Janco was able to disassemble the lock, clean out the working parts and identify where the lock is wearing out and preparing to fail. They were able to restore it to good working order and give me input on models of lock that would be most viable as eventual replacements. I now have a good working door and time to consider what I wish to do for replacement without being in crisis mode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Stephan L.
12/2012
5.0
locksmith
  + -1 more
Jan came within an hour of being called. She did a great, efficient job and was quite patient with our handicapped son, who did not quite understand how to make out the check.
Description of Work: Replaced locks in exterior doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Stuart N.
11/2012
5.0
locksmith
  + -1 more
Called on Wednesday morning and she arrived Wednesday afternoon. She fixed our problem right away. She was very friendly especially with our dogs.
Description of Work: Our garage door was very hard to open and we need to get our locks changed anyway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Howard S.
11/2012
5.0
locksmith
  + -1 more
Graet, very professional and efficient
Description of Work: Rekeyed two locks and made 4 keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

caryl M.
11/2012
5.0
locksmith
  + -1 more
I locked myself out of my house on a Sunday morning going to church with two young grandchildren. One of those stupid things; I traded cars and neglected to put a house key on my new key fob. I called several locksmiths but got either no quick response/ no response at all being a Sunday, or I reached an answering service that said they'd locate someone in my area after I provided a zip code--but I really felt more comfortable doing business with a local business. I then called Janco, and Jan answered immediately. She said she was at a restaurant with her family but would be over as soon as they finished eating. And she was! She was so nice. I felt instantly at ease. It took just a few minutes to fix my problem. I would highly recommend her.
Description of Work: Locksmith services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARTHA C.
10/2012
5.0
locksmith
  + -1 more
It was a great experience. She was very pleasant and nice to work with.
Description of Work: They rebuilt a lock cylander for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Emily S.
10/2012
5.0
locksmith
  + -1 more
We were very please with the excellent and speedy service. We were a little concerned about the fact that the car was running, and they came out so quickly to help us out. The price was so reasonable. I will definately recommend them to others, and use them again! We were very impressed.
Description of Work: They came out an unlocked our car, that we had locked ourselves out of with the car running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Elizabeth K.
10/2012
5.0
locksmith, doors
  + 0 more
She did a excellent job and monitored Unique Doors as they installed a lock.
Description of Work: Fixed the lock on my storm door with a representative from Unique Doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELLEN R.
09/2012
5.0
locksmith
  + -1 more
The door from the kitchen to the garage refused to open. We called locksmiths on Saturday, September 29, most only work Monday through Friday and I reached answering machines. Jan picked up her cell phone immediately. We tried to schedule for the following week, but my work schedule meant that I only had the following Friday open. Jan said, "that to long for you to wait, I'm going to come over right now." She showed up in 10 minutes and worked for 45 minutes trying to get at the broken latch. She was successful and charged reasonably considering Saturday service and the time it took. Needless to say, I was overwhelmed by her customer service and her skill. I would recommend her to anyone and definitely use her again.
Description of Work: The lock on the door from the kitchen to the garage wouldn't work. Jan replaced the lock and removed the broken latch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Christian N.
09/2012
5.0
locksmith
  + -1 more
Very well. Jan was responsive to my call. She had a scheduled appointment before she came out to us, but was accurate and honest about the slight wait we would experience. She was punctual when she arrived, extremely polite, efficient, and even had a good sense of humor! We needed that humor, let me tell you. Should I need locksmith services on our home or business, she will be the first person we call.
Description of Work: Open locked car with keys inside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Cynthia P.
08/2012
5.0
locksmith
  + -1 more
We had an attempted break-in where the guy tried to kick in our front door. As a result, we couldn't get it unlocked so it was essentially unusable as a door. The following day, I called Jan and she was able to come out that very day to fix it. She was able to get it opened and fixed it enough to get the deadbolt back in place and usable. We will have to replace the door and jamb, but it works for now. I also asked her to put a deadbolt on the door between the kitchen and the garage and to re-key the main entry door, the new deadbolt, and another door to the same key. She was having back problems, but called another company to come out and do those things. They worked together very well. It all went great and I'm feeling safe again.
Description of Work: Open a jammed steel entry door. Replace a deadbolt and lockset. Install a new deadbolt in another door. Re-key three doors to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291.3

DARYL M.
08/2012
5.0
locksmith
  + -1 more
Called Jan from Janco Lock Service early in the week and she was able to come out within a day or so. She was prompt, professional, friendly. She explained the interconnect lock we had on the front door and re-keyed the lock since we had just moved into this house. She supplied us with 4 new keys. Her price even came in a bit under her estimate on the phone.
Description of Work: Re-keyed our front door lock and supplied 4 new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

GREG W.
08/2012
5.0
locksmith
  + -1 more
It went well, although I was a bit disappointed that she couldn't fix the wood trim. I should have done a better job at reading her job's description.
Description of Work: I asked Jan to check the lock on our garage door. It was sticking and the bottom lock was broken. Jan arrived right on time and took a look at the lock. Unfortunately she couldn't do anything because the wood trim was cracked and she only handles the locks. She gave me some good information, though, about having the wood trim repaired.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Sandra R.
08/2012
5.0
locksmith
  + -1 more
In the end I didn't need a locksmith, see above.
Description of Work: I have used JANCO in the past and also have highly recommended them to my buyers and sellers in the past. This past week I came home to find that none of my garage door openers or keyless entry pad were working and I didn't have a house key. I was really locked out! I called JANCO and even though it was after hours she returned my call within minutes and agreed to come out to my house and get things taken care of. Estimated time of arrival about 25-30 mins. While waiting for her I was able to "break in" my house. I called her back and she was of course already half way to my home. Although I didn't need her services any longer I would certainly use her in the future as she is always prompt courteous professional and reasonably priced. Oh and the reason none of the openers worked - lighting strike and electrical surge took out the opener motors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

AMANDA J.
07/2012
5.0
locksmith
  + -1 more
I have a bit of a chronic problem locking my keys in the car. I have called several locksmiths to try to get them to come help me and many only work till 4pm. Jan has worked with me the both times I used her and came out in the evening to help me. The second time she came by to do it while I wasn't home then made a second trip to bring me my keys.
Description of Work: Locked my keys in my car. She unlocked the car to retrieve my keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

EUGENE & BARBARA B.
07/2012
5.0
locksmith, doors
  + 0 more
She was very timely after less than one hour from the time we called Angie's List and Mrs. Cornett she arrived to provide the service. She was very knowledgeable and explained everything that needed to be repaired. She was very pleasant and thorough. I would absolutely use her again in the future.
Description of Work: The door knob would not unlock. My great nephew closed the door and locked it and it wouldn't budge afterwards. So she had to replace the entire lock set. The door knob doesn't look any different but now it is opening.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.68

KIRK and RENEE B.
07/2012
5.0
locksmith
  + -1 more
We needed to have our locks changed because we were victims of a burglary and suspected a "lost" key may have been used. Jan showed up the same day I called and was able to change the locks and provide new keys. There were no problems with the work performed.
Description of Work: Changed 4 locks and supplied new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

IRENE & DON J.
07/2012
4.0
locksmith
  + -1 more
She did a great job. She’s a very pleasant person and easy to deal with. She also had a very reasonable price. She could have charged me extra for some of the additional work but she didn’t and I was very satisfied with her work.
Description of Work: My key broke off in my security door and I had her fix that and I also had her fix the lock on another door too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91.75

MARC AND GLORIA N.
07/2012
5.0
locksmith, doors
  + 0 more
We have contacted Jan to help us several times in the past and have always been very satistified with her and her work!!!! This time I called on Thursday morning and hoped I might be able to get service on the Friday. Jan immediately said she could work me in on Thursday! Then we coordinated a time and and what a wonderful attitude she had! She was so quick to figure out the problem and fix it. And, one door after she tightened everything in the lock area wasn't latching nicely so she went out of her way to check the actual door and realized that no one had put in the 4 screws that were required so off she went to her truck to get 2 screws to complete the job. Once done, it made all the difference in the world! Fantastic job! Definitely our locksmith of choice!
Description of Work: We were having problems with a deadbolt on one door and spring that broke on another door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Victoria M.
07/2012
5.0
locksmith
  + -1 more
It went great. Called her Monday morning and she was here in the afternoon, right on time. Gave me a ball price ahead of time and came in under that. I have used her before, many years ago, and would not go to anyone else.
Description of Work: Needed to have a key lock installed on my studio door to 'kid proof' it' when we had company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Cindy S.
06/2012
5.0
locksmith
  + -1 more
We called her and she was able to come the very day. She was very professional and efficient. I would use her again, she did a great job. I would recommend her.
Description of Work: We had our locks changed on our basement doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Kathy W.
06/2012
5.0
locksmith
  + -1 more
Jan came out to and met me at both my homes. She gave me a fair, low cost, free estimate. She was patient and explained things in detail. She even gave me suggestions on how I could save money. I will definitely be using her service in the future. Matter of fact I will always call Jan for my Lock servicing needs.
Description of Work: Jan is awesome. She came out to give me a free estimate. Made helpful suggestions and even suggestions on how I could save some money. She is professional and patient. Her estimate was low cost and fair. I will definitely be using her service in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debby J.
06/2012
5.0
locksmith
  + -1 more
Jan was running late and called me to let me know her approx arrival time. She was able to re-key the 3 locks that I needed worked on and left me with 5 new keys that worked all of the doors.
Description of Work: Re-keyed an older atrium door, & 2 other doors on our newly purchased home, & gave me 5 keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Contact information

1257 S 300 E, Anderson, IN 46017

http://www.jancolock.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Janco Lock Service Inc is currently rated 5 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 3:00 PM

Janco Lock Service Inc accepts the following forms of payment: Check
No, Janco Lock Service Inc does not offer free project estimates.
Yes, Janco Lock Service Inc offers eco-friendly accreditations.
No, Janco Lock Service Inc does not offer a senior discount.
No, Janco Lock Service Inc does not offer emergency services.
No, Janco Lock Service Inc does not offer warranties.
Janco Lock Service Inc offers the following services: Residential & commercial locksmith. Including: Locks Rekeyed, repaired and installed. , lockout service: residential and commercial , Safe combinations changed, Master key systems, Deadbolts installed, Keypad locks installed.
Ask for Details.

Contact information

1257 S 300 E, Anderson, IN 46017

http://www.jancolock.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 3:00 PM