Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Excel Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

At Excel Plumbing, we pride ourselves with having a long history of offering only the best residential and commercial plumbing services at reasonable pricing. Our plumbers are licensed, bonded, insured, and use only top brands equipment. We specialize in servicing faucets, sinks, toilets, water heaters, sewer line repairs, gas lines, pumps, drain cleaning, hydro-jetting, and many others. Additional D.B.A. I & D Plumbing. License – 05817004

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

HONEST, AFFORDABLE, QUALITY, PLUMBING & HVAC SERVICES – 24/7

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5594 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 251-594 of 594 reviews

derek N.
06/2015
3.0
plumbing
  + -1 more
Work was done well but every time I asked price he would say don't worry about it Well, when I asked again when he was done he said he didn't know price and someone would call me Later office called to inform me of price which was a higher than expected
Description of Work: re located sink water line and drain

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$425

Response from Excel Plumbing
Please excuse us for any inconvenience that your issue may have caused. We would like to see each one of our customers completely satisfied with the work that we perform. Our Management team is looking into this matter deeply. We value your business and appreciate your comments so that we can improve in the future.

James S.
06/2015
5.0
plumbing
  + -1 more
They're professional and very responsive. They were out here in a matter of a couple of days. They did great. They did it right the first time.
Description of Work: They fixed a leak in a bathroom tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tim M.
06/2015
2.0
plumbing
  + -1 more
Angie's list "special" did not turn out to be much of a special. Work still not completed. I bet they never even call back to finish. Supposed to fix a couple of drains, caulk a sink, and replace a knob for the bathtub. Scheduled appointment. Canceled because busy with other work. Rescheduled. Showed up late. Quoted me a significant price above the Angie's List special. At that point, I had no choice, because I was already locked in. Fixed the drains. Did not caulk the sink. Said he could find a replacement knob for the bathtub faucet. Never called back. I suggest that you never call them. Bad deal.
Description of Work: Basic plumbing services.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$300

Response from Excel Plumbing
We are very sorry for your experience. Our management team is looking into these issues and constantly striving to make each and every experience as pleasant as possible. We would like to opportunity to regain your trust with Excel. Please contact us at any time and we will correct any issues.

Harry B.
06/2015
2.0
plumbing
  + -1 more
Tech came out and it went fine though I generally don't appreciate it when a service company tries to tell me everything everyone else did at my home was done wrong. I never got the estimate. Called three times and on the last I was told the manager would follow up. In the end I heard nothing from them.
Description of Work: Requested a bid for a trench drain installation in the driveway.

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from Excel Plumbing
We are sorry for the experience you had with us. Unfortunately, the project that you needed to be completed had certain regulations and required approval from the Village prior to providing any estimates. The reason for the delay in the estimate was because we were waiting for a response from the Village for specifications. We want to make sure that each and every customer is completely satisfied with our services regardless of whether we are performing the work. Please allow us to correct any issues and give us the opportunity to make you satisfied.

LARRY C.
06/2015
4.0
plumbing
  + -1 more
.It took 3 trips to get the job done. The first was to see if the old faucet could be fixed. We decided to buy a new faucet. We bought the faucet, but found the plate to cover the old holes on the countertop was not included. That was the second trip. Then we ordered the second faucet and soap dispenser with the appro[priate cover plate. That was the third time the repairman came to our house. He had to drill the corian countertop, becaust the hole was not big enough for the new faucet. The work was good, but the cost was too high for me.
Description of Work: Installed new pull down kitchen faucet and soap dispenser.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$450

Response from Excel Plumbing
Hello and thank you for expressing your concerns to us in regards to pricing. We value your business and want to assure you that our pricing is extremely competitive for the service that was performed. Please understand that there is a certain value for services performed by a Licensed and Insured Plumber. We would like to keep your mind at ease that each service performed is under warranty and we always strive to perform the best possible work for each and every customer.

JENNIFER J.
06/2015
5.0
plumbing
  + -1 more
Follow-up was prompt and the technician came as scheduled. After the inspection was completed, I received a follow-up call from the provider to offer further assistance in addressing one of the problems with drainage from our kitchen sink. After discussing the situation, he made recommendations regarding what needed to be done since it wasn't an appropriate job for his company.
Description of Work: I purchased a $75 coupon for a plumbing inspection. The technician checked the water flow in different areas of the house and provided advice about a couple of problem areas. No actual work was performed beyond the inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

mary L.
06/2015
5.0
plumbing
  + -1 more
Very responsive and fair. I was extremely happy with the work and the professionalism. I will use them again gladly.
Description of Work: Repaired tub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James K.
06/2015
5.0
plumbing
  + -1 more
Man came explained that what I bought for fifty bucks was 100 bucks off of rate book service. He then reset two toilets that seemed to be leaking. Took him about 2 hours.
Description of Work: Reset two toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

SUSAN F.
06/2015
5.0
plumbing
  + -1 more
It went great.They scheduled next day service. My window was 12:00-2:00 on a Saturday They called at 10:30 to see if they could come earlier. He was here by 11:00. He did the repairs efficiently. He even helped me find my Angies list discount and waited while I printed it. The coupon was $50.00 off which really helped. I was so impressed with his help with the coupon that I didn't even wait for the truck to leave the driveway to write this review.
Description of Work: He used a Hydro water router to clean two tub drains. He repaired two toilets that wouldn't flush due to the handles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy A.
06/2015
5.0
plumbing
  + -1 more
The initial Angie's List offer was $50 for $100 off service coupon. We were given a 10 - 12 p.m. time frame by Excel Plumbing. A gentleman named Rick came a little after 10 a.m. He listened carefully to what I had to say to him (regarding what I noticed and suspected); he asked questions for clarification, then went about checking out the areas I indicated. I appreciated that he took my observations into consideration, because as female, you don't always get this type of attentiveness from service providers. He let me know what needed to be done to further investigate the issue (moving washing machine, cutting out of drywall to see pipe behind wall). Once he found the problem, he showed me what was going on, what needed to be done, then gave me a price. He was not pushy at all, rather he wanted to make sure I was okay with him continuing with the job given the price, in case I thought it was high and wanted to go with someone else. Quite frankly, I thought it would be more expensive. As soon as he was given the green light, he went about taking care of the issue. He was done in under an hour and a half. He thoroughly explained afterwards what he had done, and gave us tips on how to dry out the area to prevent mold growth. We will definitely use Excel Plumbing again, and hope to have Rick come out as well.
Description of Work: Repaired leaks on a 1/2" water supply pipe for the washing machine (cold side). The leak was slow, and draining into our girls' room next door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

xin M.
06/2015
4.0
drain cleaning, plumbing
  + 0 more
It is a simple task for a plumber and they finished the worked quickly. There are a few things I'd like to bring up: 1. The plumber put a big cloth under the equipment, which ensured a clean floor after the plumbing work. Very thoughtful! 2. I wish the plumber could wear shoe cover. 3. $220 for a clearing a clog seems to be expensive. The warranty is only 6 months.
Description of Work: The plumber cleaned the clogged pipe in kitchen.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Excel Plumbing
First and foremost, we would like to thank you for your business. We understand your concern in regards to pricing but want to assure you that you received extremely competitive pricing for the services performed. Our Licensed and Insured Plumbers take care of each customer as if they were working in their own home. We strive to complete every project in an efficient and professional manner.

Maria Elena O.
06/2015
5.0
plumbing
  + -1 more
I strongly recommend Excel Plumbing for all your plumbing needs. From Julie the receptionist to George the plumber are excellent. I was kept informed as the work progress. When George was "stuck" in the previous job, and was not able to come to my house for the appointment, Julie immediately informed me about it. George came to my house on his off day because he was not able to keep his previous appointment with me. I am happy that I found them through your Angie's list Honestly, I was hesitant to use your site because I was not sure whether I would get a good service. I'm glad I did and found George the plumber. Excel Plumbing is fortunate to have an employee who is knowledgeable of his trade as well as having an excellent public relations skills.
Description of Work: First appointment: George came to assess the problem and took picture of the "on & off knob" to order the part. He left, found & ordered the part. Second appointment: George was unable to show because he got "stuck" in his previous appointment. Third appointment: George came and tried but was unable to remove the "on & off" knob. He told me that he has to come back to open the back of the shower to install new valve. Fourth appointment: George came back to open the back of the wall to install the valve, replaced old pipes, off & on shut off, & cartridge to stop the leak. He completed the project on the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

TOM S.
06/2015
3.0
drain cleaning, plumbing
  + 0 more
Worker showed up without making an appointment. He was just lucky someone was home. I did sign up for the $50 for $100 worth of plumbing service. I sent over a picture of what needed to be done and it's an insanely easy job but I didn't have time to do this myself, and i thought with the $100 credit i could also get a few other minor things fixed in the house like a leaky faucet and a slow draining sink. They sent over someone more akin to a salesperson then a plumber. Very clean and polished person who looked too neat to do any plumbing work. Spent more time explaining how i i should spend even more money to replace some pipes that weren't giving me any problems. Estimate was done without investigating where this pipe lead to. I am guessing if i did hire them to do this, they would then miraculously discover that more work needed to be done since the pipe leading into the basement was of the same material. It took him less than 8 minutes to tighten and tape my drain pipe and said the charge for that was $80 something. That's better income than a world class cardiologist. Don't be conned by their special offers. Lesson Learned!
Description of Work: Added plumber's tape and tightened drain fitting

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$99

Sunil J.
06/2015
5.0
plumbing
  + -1 more
Pretty standard fix. The plumber was on time and got the work done in a reasonable amount of time.
Description of Work: fixed outside water spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Victoria M C.
06/2015
4.0
plumbing
  + -1 more
It went fine - there were some challenges diagnosing the problem and I had to actually go procure a part myself the plumbing work was good.
Description of Work: Replaced a leaking shower head

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Guido G.
06/2015
5.0
plumbing
  + -1 more
originally requested service but realized no services needed. Plumber was kind enough to answer some questions and about our plumbing and start working on an estimate for future work. This was helpful.
Description of Work: originally requested service but realized no services needed. Plumber was kind enough to answer some questions and about our plumbing and start working on an estimate for future work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher H.
06/2015
5.0
plumbing
  + -1 more
He tried a more inexpensive fix first to see if he could save us some money but we had the wrong size spigot on the house causing the leak. He fixed in under and hour and showed me the damage that had been done and how he had repaired it.
Description of Work: Replaced the outdoor spigot on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

adrian S.
06/2015
5.0
plumbing
  + -1 more
I needed a leak fixed and a faucet replaced. I had hoped the job would cost around $300. I ended up only getting the leak fixed for $250. PVC was used and with the coupon I paid $150. I still think that is on the high side. Unfortunately, I didn't have enough money on hand to have him install my new faucet. I wish I could have gotten an estimate upfront. I might have been able to come up with some more money. I was thinking since I was supplying the faucet it would be pretty inexpensive, around $125-$150. I was quoted $225. I may purchase the handyman deal I saw for $110; that will get the install done for a lot less. All in all I am still satisfied with the service I received.
Description of Work: Fix a leaky pipe under the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LAURA H.
06/2015
5.0
plumbing
  + -1 more
Plumber was very prompt and efficient in resolving our problem. We were very pleased with the service provided and will call upon Excel Plumbing again for plumbing services needed in the future.
Description of Work: Replaced and repaired water valves for washing machines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

kaliope H.
06/2015
5.0
plumbing
  + -1 more
Very professional staff that arrived on time and was very helpful in answering all of our questions. Would use Excel plumbing again in the future.
Description of Work: Excel plumbing fixed a leaky toilet in our guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Lorn C.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
The technician arrived on time and was totally professional in every way. He wore shoe covers at all times while inside. He quickly determined that the faucet needed a cartridge, but since I had a replacement faucet available - he simply replaced the 5 year old faucet with the new one. He also recommended that the since be snaked as the water flow was slow. This was $ 200 additional and I agreed to have him perform this task. All work was satisfactory in every way.
Description of Work: The DEAL was for $100 of plumbing services for $50 The technician investigated a leaking bathroom faucet (sink).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Kenneth J.
06/2015
5.0
plumbing
  + -1 more
George flushed out the hot water line, it went well. The hot water flow was restored.
Description of Work: My hot water was running slow in my kitchen sink for several days. I contracted Excel Plumbing through Angie' list. The provider sent George out to review the problem. He explained to me that he was going to try to flush the hot water line out to get any rust out of the line. He stated that he wanted to see if that would restore the hot water flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Aaron T.
06/2015
5.0
plumbing
  + -1 more
that Max arrived right on time, and I explained to him that I thought a pipe wasn't sealed because it was spraying water. Within several seconds of looking at it, Max determined that actually it was a ruptured pipe that had ruptured over winter at some point. I then showed him the two sinks that had a flexible trap that I wanted replaced with a solid trap. Max gave me what it would cost in total to do all the projects and after I approved it, Max got right to work, and did a great job. He replaced the pipe with one that wouldn't freeze, and replaced the traps. He then informed me that one of the under sink pipes had been leaking into the wall.
Description of Work: Max replaced a ruptured pipe, and replaced two under sink traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David C.
06/2015
5.0
plumbing
  + -1 more
job couldn't be done, not providers fault. The supervisor called me with a follow up wanting to know if the person they sent tried every possible solution prior to quitting. Shows me they care a lot about the service they perform
Description of Work: Tried to install a garbage disposal. I had purchased one but due to the size it wouldn't fit so no further action was needed. The provider did try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Azfar A.
05/2015
5.0
plumbing
  + -1 more
Fixed the internal plunger, etc.
Description of Work: Fixed a leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

661 Glenn Ave, Wheeling, IL 60090

http://www.excelplumbing.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-170044
Trade License Locale
IL
Trade License Authority
Illinois: Plumbers
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Excel Plumbing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Excel Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Excel Plumbing offers free project estimates.
No, Excel Plumbing does not offer eco-friendly accreditations.
Yes, Excel Plumbing offers a 10% senior discount.
Yes, Excel Plumbing offers emergency services.
Yes, Excel Plumbing offers warranties.
Excel Plumbing offers the following services: HONEST, AFFORDABLE, QUALITY, PLUMBING & HVAC SERVICES – 24/7
ask for details

Contact information

661 Glenn Ave, Wheeling, IL 60090

http://www.excelplumbing.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day