Excel Plumbing

I was shocked to hear that they charged my in laws $500 to change a toilet bowl flange and wax ring. That is outrageous. That is more then we paid to have a new toilet put in. A toilet bowl flange and wax ring is a twenty dollar item. The condominium association set up the appointment for them, they must get some type of referral fee. Had we been able to call our plumber it would have cost half of that. They should be embarressed to take advantage of two seniors like that.

You have absolutely no idea how important a water heater is to your home, lifestyle, and well-being until it decides that it has had enough! After more than 10 years of service, our 6-year Bradford White water heater started to leak profusely from the top. Having had mixed experiences with multiple local plumbing and HVAC companies, I decided to finally give Excel Plumbing a shot at installing a new Bradford White water heater--and that seems to have been a great decision! Reasonable pricing, consistent communication, professionalism, quality equipment, and products, and no upselling. They also helped with City of Evanston permitting. Ed C., Thom, Dmitry, and everyone involved were fantastic. As a real estate broker, I highly recommend Excel to my clients and colleagues!

Can't thank them enough. Showed up on time, work was done very neat and clean. Very reasonable price. Excellent customer service. My request was processed immediately and appointment was set at my convenience. Will definitely use this company again.

This is the second time we called the same company. Once again Luigi did an excellent job. We would like to recommend the company and the serviceman.

Initially came out and inspected pipe from house to street with a camera , I saw were the pipe narrowed due to blockage , set up for them to come back and water jet the line , no charge for initial inspection , they came back jetted the line several times and ran the camera in between each jetting witch I was able to watch the whole time , clog gone , great guys , I asked a lot of questions , they answered them all , would absolutely hire them again

I have to say in these unprecedented times it is wonderful to be able to rely on a company like Excel Plumbing! They are professional, knowledgeable, and were able to fix my plumbing issue with very little fanfare! Please note, the plumber showed up on time while wearing the appropriate PPE. I would whole heartedly recommend Excel Plumbing!

I had a really good experience with this plumbing service. The plumber who came out to my house was named Mark S. He was professional, explained everything he was did step-by-step, and was very neat. I called the plumbers to fix a leak that was under my kitchen sink and Mark S was able to diagnose the problem almost immediately. The problem was actually above the sink. There was something wrong with the hose that went to my kitchen faucet and water was back flowing down the hose. After more diagnosis, it turned out that it was an easy fix. The faucet head just needed to be tightened. While no one likes to pay $100+ to have a plumber just come out to tighten a faucet head, my biggest compliment to this business is the honesty and integrity that their employees conduct themselves.

Both systems failed six months after install. Excel did not guarantee or stand behind their work. Local plumber came in fast because water was rising. Confirmed both systems were not functioning. Excel said because they did not inspect the system and take it out they would not stand behind the work Will never use them again. Sal Settecase

Just fine! A little late l, but was quick and responsive to the situation!

Excellent! Very quick response. The plumber was timely, professional and fixed the problem. A day or so later, received a call from Excel to check on my satisfaction. We will definitely use again!

Excel Plumbing's estimate was an excessively high price. They did not offer me the quality level of the water heater that I wanted. I wanted a unit with a standard 12 year tank warranty. They were going to charge me an extra $350 to extend the manufacturer's standard warranty to 10 years. I found exactly what I wanted at Home Depot and used their installation contractor, DRF Trusted Property Solutions, A-rated here on Angie's List. They did a great job with the installation, saving me almost $700 from the Excel quote while providing me with a more reliable unit. I initially selected Excel Plumbing because they have good ratings on Angie's List and are local. I was very disappointed with their proposal.

Customer service was excellent. Made an appointment. Showed up on time after calling me first to let me know plumber was coming, Plumber, Denis, was also excellent and was respectful of me and our home. Very pleasant and hard working. Did a great job and left both bathrooms free of debris. Hauled away everything. I know why they are called “Excel Plumbing”———because they are excellent!!

We are impressed by the quality and performance. Besides doing great job on our leaking toilet, Luigi answered our long-standing questions related to plumbing issues. Great job!

It went very well. Good troubleshooting, took his time, and solved the problem with no issues.

Best plumbing service in Northbrook. Fast, Reliable, Knowledgeable and overall very affordable! Cannot thank them enough!

After a thorough investigation, they recommended replacing the dishwasher.

The company is very good to work with. They will do their best to fit you in if you have a plumbing emergency. They try to be flexible with your schedule as well. They are reliable, their pricing is good, extremely personable, and professional.

They did a great job, took pics and video to show me the issues. It was a mess. I have them come and check twice a year, and they've been helpful, courteous and professional.

The technician Alex was very nice, clean and professional. He finished the work in 30 minutes and checked for additional leaks in the kitchen sink plumbing.

Workmanship is excellent. I didn't have any problem. They did a great job and I will use them again.

Professional. Showed up on time. Explained all the potential costs before starting. Total time to fix the toilet just 15 min.

Great. I wish I would have called sooner.

I needed a new garbage disposal and Excel handled everything very professionally. Even when there was a mixup as to whether or not I paid for the services (and I did not pay for it) they approached the issue with professionalism. They also delivered high quality work at a reasonable price. I would use them again.

Responded immediately and clearly explained problem then reviewed options. When we thought there was still a problem the next day, they came right out to check and explained how the new system varied from the old one meaning it was running perfectly.

5 Stars for service and professionalism by office staff and rep that came to our house. Konstantin was the professional that came to our house. He completed the requested work. While he was there we came up with another task. He completed that also! We'd recommend Excel to anyone. Thanks for jobs well done!