Sales process a little slow but complete. Carpet came in time as quoted (carpet was in stock). Company's communication is a little off prior to installation. Install crew took care not to damage my house while delivering and installing carpet. They did the job as expected and promised.
Description of Work: Installed carpeting in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
JEANNE AND JOE M.
08/2013
5.0
carpet installation
+ -1 more
I have used Georgia Carpets for 38 years whenever I have needed new carpeting for our home and my parent's and now our daughter's homes. They provide wonderful service, quality carpet and padding and work very diligently to meet our scheduling needs. Bob has been my contact through the years. He takes the time to explain the merits of different carpeting, he has an unerring sense of color, never rushes a purchase and wants to make sure I am getting exactly what I want and need. Within the past 8 weeks he also assisted our daughter in choosing carpeting for her new home. She replaced all of the upstairs and stairway carpeting. She is pleased with the color and quality of the carpeting as well as the installation.
Description of Work: Replaced carpeting in master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jami T.
07/2013
5.0
carpet installation
+ -1 more
This is the second time I've used Georgia Carpets. They have provided the best pricing and installation went very smoothly. I like that they let me take home several samples home and worked with my measurements and cuts to save money. This was part of a very large remodel and they did not pressure me into the purchase and held my order for several months due to delays with our contractor. The installers are very professional and did a good job. They showed me a problem area in the basement to keep an eye on. Some would have just laid the carpet and not say a thing.
Description of Work: Install carpeting in finished basement and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Catherine H.
06/2013
5.0
carpet installation, flooring contractor
+ 0 more
I worked with Howard. He was great! Very helpful and generated the price quotes very quickly. They let me take a couple of samples home to see how the color would work out. They also have a little kid's drawing area in the store which made it a lot easier since I had to bring my little one with. The person who came to do the measurements, Dennis, he was on time, professional and polite. The installers (Tom and Jesus) showed up on time - very polite and professional and did a great job! We would gladly use them again in the future!
Description of Work: Installed carpet in our bedrooms and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Cynthia M.
05/2013
5.0
carpet installation
+ -1 more
They did a great job. I really liked that they let us take home samples before we made our order.
Description of Work: Installed carpet in our family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,100
Diane H.
01/2012
5.0
carpet installation
+ -1 more
Their service was excellent. They are very reputable. They worked out a deal with a remnant one which really saved us some money. We would rate them highly and would absolutely use them again in the future.
Description of Work: We used the services of Georgia Carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANN W.
04/2011
5.0
carpet installation
+ -1 more
Carpet is not fun to deal with, but Georgia Carpet made it not painful at all. They helped us move furniture (for a reasonable $). They were professional, fair, and respectful of our home. They would be on our very short list to use again!
Description of Work: New carpet for 1st and 2nd floors. They were excellent to deal with. On time, professional and gave an accurate quote.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Josh T.
03/2011
5.0
carpet installation
+ -1 more
They were helpful in picking out the carpet, they have a huge selection. Bob was great to work with and worked with my budget. They used our old padding and they replaced some of it and a lot of places will not do this for you. They let us take home sample books for selections. I did use their installer. They did haul away the old carpeting for us.
Description of Work: They installed carpeting wall to wall in our basement. We pulled up the old carpeting ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Brigid G.
11/2010
5.0
carpet installation
+ -1 more
From the estimate to the individual installers, everyone was prompt, quick, and professional. A great overall experience.
Description of Work: We had Georgia Carpets in for a basement carpeting project.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MARY G.
09/2010
5.0
carpet installation
+ -1 more
At the Georgia Carpets store, Jeff fully explained all the options available to us in recarpeting our basement after water destroyed our previous carpeting. They let us take several samples home to evaluate in the intended space. After placing our order, the carpeting was ready for installation in just a week and a half. The installers arrived punctually and worked their butts off for hours. It was well worth the minimal extra cost to have them move around the 6 or 7 pieces of furniture that we just could not remove from the basement--at the end, the installers placed each piece in the spot we directed them to. They did a fantastic job installing the carpet, matching the pattern perfectly. It was a large area so took around 5-6 hours--and if I have any quibble, it would be only that I wish I had asked for an estimate of how long the installation would take. I would highly recommend Georgia Carpets (and already have, to my brother) to anyone in need of a solidly professional and great-to-work with carpet company.
Description of Work: Installed carpeting in finished basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Chris B.
08/2010
5.0
carpet installation, flooring contractor
+ 0 more
They are good all the way around. They are very responsive and very professional. They gave me a lot of feedback in terms of what I wanted and in terms of what would coordinate with the colors I brought. They gave me feedback even on procedures like rescheduling and other things. They have a cancellation fee on there just in extreme cases like if a customer is going to go and play golf or when a customer has been blatantly not responsible for calling them. I would use them again in the future if I needed to.
Description of Work: Georgia Carpets is installing carpeting in two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Diane H.
08/2010
5.0
carpet installation
+ -1 more
They arrived on time, installed professionally and cleaned up after themselves. The quality of the installation was excellent. Angie's list recommendation was 'right on' with Georgia Carpets. I am very pleased with the quality, price and how efficiently the installers did their job.
Description of Work: Installed carpeting in family room, hall and bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
DENA N.
07/2010
5.0
carpet installation, flooring contractor
+ 0 more
Georgia carpets did a great job and were easy to work with.
Description of Work: we replaced carpet in our basement that was ruined by flooding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Chip H.
05/2010
5.0
carpet installation, flooring contractor
+ 0 more
They are a very nice company to deal with.
Description of Work: Bought an area rug from them. Since we live only 6 blocks away, they offered to deliver it for free. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Andy B.
05/2010
5.0
carpet installation
+ -1 more
Georgia carpets is an excellent company to deal with. This is the 2nd time we have had them do carpeting for us. The people are very nice, from the showroom through to the installers. Their prices are the best we have found, and the quality of work is top-notch. I highly recommend Georgia Carpets.
Description of Work: They removed old carpeting from basement and recarpeted existing basement area, plus newly built-out basement area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
KATHLEEN R.
05/2010
5.0
carpet installation
+ -1 more
These people are great & so are their prices. This is the second carpet install they have done for me in less than one year. They have now re-carpeted my entire house. The sales staff is helpful & not pushy. They will go out of their way to make sure you get the best product to meet your needs. I wanted a special carpet pad they normally did not install and they credited me for the cost of the pad that was included in the per yard installed price (naturally, I paid for the special pad I wanted.) Install crew arrived on time, did a great job and cleaned up after. I would highly recommend Georgia carpets (they do hardwood & laminates, too; not sure about tile).
Description of Work: Took up existing carpet & pad and installed new carpet & pad in family room & den.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Susan H.
04/2010
5.0
carpet installation
+ -1 more
Excellent from beginning to end. Great selection; good prices. Salesman knowledgeable and pointed out sales/deals. Installation a snap.
Description of Work: Replaced stair runner carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rich P.
04/2010
5.0
carpet installation, flooring contractor
+ 0 more
The whole process was excellent. Jeff,our salesman, was very knowledgable about the product and the installation process. He worked with us very closely to coordinate the install date and to ensure that the install went smoothly. Our installers, Joe and Anthony, were very professional and worked very efficiently. They had originally estimated 4 days for the install, but completed the project in 3 days. The worksite was cleaned up after the install. We are extremely pleased with our new floor and how it has upgraded the appearance of the rooms, stairwell and hallway. We will definitely use Georgia Carpets again and will highly recommend them to any of our friends and family.
Description of Work: Removed our existing carpeting in our living and dining room. Also removed the carpeting on our stairs and upstairs hallway. Replaced the carpeting with Wilsonart laminate flooring to match the existing flooring in our hallway and kitchen which was installed in 2003.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Shawn W.
04/2010
5.0
carpet installation
+ -1 more
As always - the sale process was helpful, informative and low-key. The installation was very professional and courteous...and oh yeah, beautifully done. And the price - at least 20% lower than anywhere else. I actually shopped around this time, with the thought that over the years a new competitor might have popped up. What a waste of time! I can't recommend this company and their great staff more highly.
Description of Work: Over the last 20 years, Georgia Carpet has replaced the carpeting in various rooms of my home on multiple occasions. This project was 4 bedrooms, an office, a complicated floating staircase and a basement play room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Denis B.
03/2010
5.0
carpet installation
+ -1 more
Georgia Carpets has a huge selection and our salesman Bob did a great job of helping us to select our carpet. We took home many samples over a 3 week period. After we picked out a carpet, and had the measurements taken, we came in to make the purchase. Our salesman described the process we would follow to help minimize any problems that might come up. The installation went very well. The 2 man crew did a great job. They were hard-working and courteous. They even made some adjustments so that the carpet would fit better than the carpet they replaced. They cleaned up all the waste and left the basement very tidy. The entire process went great. I will definitely use Georgia Carpets again.
Description of Work: Installed carpet in the basement, including removal of old carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
KAREN B.
09/2009
5.0
carpet installation
+ -1 more
You have to go to the store to make your selection (and they have tons and tons of carpet) - YOU get to choose exactly what YOU want at the price you want (unlike other companies that bring out a small selection of samples from which to choose). We described what we were looking for, a budget, and the sales staff guided us to the type of carpet we wanted and we were left to browse the samples. No pressure from staff at all. We arranged for measurement, and then installation. The intstallers showed up, on time and installed approx. 900 sq ft of carpet in our basement in 1/2 day. The installation was beautiful. Carlos and his crew did a great job, There is rough cedar paneling in the room and were even going to cut the carpet around each and every panel (We told them that was not necessary - but they would make that laborious effort if we wanted)! They did some extras so the transitions from carpet to tile looked better. The carpet on the stairs is a work of art. The work is top notch.We had to call the store and tell them how pleased we were with the work. And the price...Georgia carpet beat the competition. We got a total of 4 bids and Georgia carpet was priced best. We also went with Georgia because they are a local and family owned business.
Description of Work: carpet purchase and installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Carol S.
08/2009
5.0
carpet installation
+ -1 more
I met with Phil at Georgia Carpet in May and checked out a number of pattern options. He gave me good advice on types of carpet for the use we planned in the stairwell and upstairs foyer, estimates of the job before a measurement was actually done so we knew what we were facing as far as cost went. After I picked out color and design samples we took home for a few days, we placed ordered the carpet. We gave a credit card deposit at that time; very easy. We had chosen a mid-July install a month in the future between our travel assignments -- and the installer -- Dave -- was right on time and did a fabulous job described above. I also note that he did a neat job of taking out the old nasty carpeting, cutting it into neat small rolls so we could dispose with our normal weekly trash. We had recently had the stairwell walls painted in a cathedral design, so we were a bit worried about scuffs from the old carpet rip out and reinstall. The job was neat and there was no damage to the paint. NO mess to our home! Great job! I would use these guys anytime and highly recommend! We are picky about how work gets done in our place, and Georgia Carpets, who was recommended to us buy others as well as confirmed then on Angies List, will get our endless support.
Description of Work: We have a srange, unfinished tread+risers stairway between 1st and 2nd floor that requires carpeting. The poor stairwell design requires that pieces of carpet be hand-fitted as each stair is slightly a different size and there is intruding wood onto the flat tread areas on the one side of the stair steps in some areas. Whomever originally designed this stairwell should have been shot! -- but Dave from Georgia Carpets did a super job turning an eyesore into a nice looking dramatic looking stairwelll!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Dee E.
05/2009
5.0
carpet installation
+ -1 more
Showroom sales people were very polite and helpful and let me take several samples several times to check out colors/quality at home. Installers were prompt and worked quickly and efficiently. The installation took less time than I had anticipated.
Description of Work: Take up old carpet and install new carpeting in living and dining rooms. They also hauled away the old carpet at no additional charge - a "deal" I made with them at the time of purchase.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
CHERYL D.
04/2009
5.0
carpet installation
+ -1 more
They are a family owned company which I liked. They were very knowledgeable and helpful in answering my questions. They were very good at communicating with me about appointments and pricing. They made sure to call me before they came out. They came out on time. The price was fair.
Description of Work: Georgia Carpets came out and put in some flooring in my family room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
DONALD A.
02/2009
5.0
carpet installation
+ -1 more
This is the third time that I've purchased carpet from Georgia Carpets. I've shopped around and no other company in the Western suburbs beats the selection, price, and quality of Georgia Carpets. Bob Lieberman is an expert salesperson and gives great assistance in selecting the type and color of carpet. Installation is always top-notch too: the installers arrived exactly when scheduled, the new carpet looks fantastic, and they hauled all of the old carpeting to the curb.
Description of Work: Supplied and installed approximately 45 square yards of carpet. Removed old carpeting from stairs.
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Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Finished Carpentry and Woodworking,
Floor Cleaning and Waxing,
Water & Smoke Damage
FAQ
Georgia Carpets is currently rated 5 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Georgia Carpets accepts the following forms of payment: Check,Financing Available,MasterCard,Visa