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Berwyn Western Plumbing & Heating Company

4.4(
31
)

Plumbing, Heating and Air Conditioning, Drain Cleaning,

... +6 more

About us

Berwyn Western's business strategy is to deliver unrivaled service, quality and client satisfaction. Our well-qualified and experienced staff serves clients with the highest standards of care and strives to retain and broaden relationships. By contracting with Berwyn Western, you can be assured of professional installations and service. Berwyn Western Plumbing and Heating Company, family owned and operated since 1950, specializes in commercial and residential plumbing, heating and air conditioning sales and services. The company also provides turnkey kitchen and bathroom remodeling, home modifications, renovations for the physically handicapped, basement remodeling and room additions. Berwyn Western boasts a 10,000-square-foot showroom to aid customers in material choices—from ceramic tile to plumbing fixtures. Our staff provides professional design and consultation services at no additional cost. Nearly all our staff members bring an average of 20 plus years of industry experience to your projects. Emergency response is available 24-hours a day 365-days a year by trained and certified staff. Response trucks are stocked with necessary equipment to solve almost any problem. All work is provided in a professional manner. Berwyn Western is fully licensed, insured and bonded and guarantees all of our work.

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC, Plumbing, Remodeling.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.431 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
0%
2
10%
1
6%
Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.5
punctuality
4.5
Write a review
Showing 26-31 of 31 reviews
CAROL W.
12/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: DON'T KNOW IF THE PRICE CHARGED WAS COMPETITIVE OR NOT, 85 FOR SERVICE CALL, THERE IS NOT FREE ESTIMATE LIKE OTHER SERVICES, CALL A FEW PLUMBERS AND YOU'VE PUT OUT ALREADY 400 ITS RIDICULOUS
Rating CategoryRating out of 5
Yes, I recommend this pro
CAROL W.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: they did okay, tried calling around b4 using them, but whenever u call, theirs a charge just to "diagnose" whats going on for a price, call 3 places and u could have paid for the situation already, so cant really say if that was the best price for the situation or not.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Steven M.
01/2015
5.0
plumbing, remodeling, basement waterproofing
  + 1 more
unknown
Description of Work: Rough in plumbing, linear drains, and a new window for a basement wet room. The owner, Keith, was wonderful to work with, the crew was always friendly and the work was excellent. My only negative comment is the work started quite a bit later than I was told it would, and that was a little annoying. A- overall, and I would definitely recommend and use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10,000
Tomas S.
08/2014
1.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
Stay away from these crooks!
Description of Work: Avoid these crooks at all costs!!! They installed a water heater 1 year and 7 months ago. The tank stopped working and I called their tech. The tech stated that their conditional warranty is only for one year and did not even offer any other help. Stay away from this company!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Berwyn Western Plumbing & Heating Company
A call did come in on Saturday 8/23 after the heavy flooding in our area. The call was received by our on-call tech since our store was closed. Our technician was correct in explaining that on a water heater - there is a one year labor warranty and 6 years on parts/labor. An labor fee would have been incurred if a heater was 1 year and 7 months old and the part that was needed or defective would be subject to the manufacturers limited warranty policy. However, I am researching this customers name and address and I DO NOT see any records of a heater being installed by our company. The last thing at that address on our record was from 1992 and it was a different owner name. I left a message for the customer to follow up further to inquire if there in fact was a heater installed and billed to a different address or to obtain any further information. I have not yet received a return call. We work hard to keep up a good reputation for over 60 years, and I would love the opportunity to resolve this complaint and truely determine if we were the installing contractor. I do not feel an F rating is justified at this time for any reason.
Laura R.
07/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
MONICA G.
02/2005
4.0
plumbing
  + -1 more
unknown
Description of Work: REPAIRED TOILET STACK, DID A GREAT JOB
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,120
    • 1
    • 2(current)

Contact information

804 Burr Oak Dr, Westmont, IL 60559

http://www.berwynwestern.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Basement Waterproofing,
General Remodeling,
Sewer Cleaning,
Water Heaters,
Basement Remodeling,
Kitchen and Bath Remodeling

FAQ

Berwyn Western Plumbing & Heating Company is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Berwyn Western Plumbing & Heating Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Berwyn Western Plumbing & Heating Company offers free project estimates.
No, Berwyn Western Plumbing & Heating Company does not offer eco-friendly accreditations.
Yes, Berwyn Western Plumbing & Heating Company offers a 10% senior discount.
Yes, Berwyn Western Plumbing & Heating Company offers emergency services.
No, Berwyn Western Plumbing & Heating Company does not offer warranties.
Berwyn Western Plumbing & Heating Company offers the following services: Heating & AC, Plumbing, Remodeling.

Contact information

804 Burr Oak Dr, Westmont, IL 60559

http://www.berwynwestern.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM