Pointe Pest Control

Pest Control

About us

At Pointe Pest Control we take pride in protecting your home from year-round invaders and seaonal pests. We are committed to providing safe and environmentally conscious options to tackle even the toughest pest problems . Our service is backed by the best guarantee in the business. If we do not provide a service to your level of satisfaction, we will promptly return for free until you are satisfied. The Natural Choice is Pointe Pest Control. The team at Pointe Pest Control is committed to providing safe and environmentally conscious options to tackle even the toughest pest problems.

Business highlights

18 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Pest Control

Services we don't offer

Termites

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 51-154 of 154 reviews

Pat H.
03/2020
5.0
pest control
  + -1 more
Very smooth visits seek and address any issues inside and outside the house. Very responsive when we notice problems.
Description of Work: Quarterly pest control
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pointe Pest Control
Hello, [Member Name Removed]! Thank you so much for taking time out of your day to give us such a positive review. We are thrilled to know that you had a 5 Star experience with us, and if there's anything else we can ever do for you, please don't hesitate to reach out. Have a wonderful week!

Matt G.
03/2020
5.0
pest control
  + -1 more
We had three visits from Eddie DeLa Rosa to help find the mice and get rid of them. Eddie is THE MAN. He's so friendly and helpful. He is very knowledgeable about pest issues and knew exactly what to look for. In the three visits, he's been able to keep the mice out of our kitchen and is now helping us get rid of them completely. I would recommend Pointe and Eddie to ANYONE who is having problems with bugs, mice, and more. I could not be happier with our service with Pointe.
Description of Work: We found evidence of mice in our kitchen and immediately called someone to come handle the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Pointe Pest Control
[Member Name Removed], thank you so much for letting us know how well Eddie did! We are very pleased to hear you had a fantastic experience with us and we really appreciate your business! Its fantastic customers like you that keep us going and make us truly proud of what we do. Thanks again! - KE

Josephine B.
06/2017
5.0
pest control
  + -1 more
One person came to complete the work and it was maybe about 25 minutes. What they did really well is that I don't have too many spiders in my house. My first impression of them was that they were very nice and very professional.
Description of Work: They put a certain powder around for spiders. My whole back area is forest, so I don't really have a back yard, I have a forest.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pointe Pest Control
Hello [Member Name Removed], Thank you so much for your review! We strive for excellence and very much appreciate your feedback. Our goal is to make you happy as a client by executing your services in a timely and punctual manner. - Jess

SCOTT F.
12/2016
4.0
pest control
  + -1 more
Pretty good. Took several visits, and found one potential entry area that the techs missed.
Description of Work: Pest control for mice

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Pointe Pest Control
Thank you so much for your review, [Member Name Removed]. We always aspire to improve our services and give you the best experiences possible. Thank you for letting us know about your case and we hope to continue to serve you more efficiently in the future. Our goal is the total satisfaction of our customers and it is truly a pleasure serving you! Thank you again! - KE

Elizabeth S.
10/2016
5.0
pest control
  + -1 more
They did a good job. They come out periodically. They did get get the wasp nest down at the very top of the house, at the peek. They used long poles to scrape off few residual marks off the siding. They got most of it off, but the little bit still up there is not going to come off cause they tried a scrapping it twice. I would say I was very pleased with them. I would us them again.
Description of Work: exterior pest control, They also took down a big wasp nest.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$105

Response from Pointe Pest Control
Hello [Member Name Removed], Thank you so much for your feedback. We aspire to provide quality and responsive services to your individual needs. We can't wait to work with you again in the future! - Jess

Steven C.
09/2016
5.0
pest control
  + -1 more
Albert was the technician from Pointe Pest Control. He was knowledgable and really took the time to determine the most appropriate preventative action and in addition did the normal spray. Albert provided a great customer experience.
Description of Work: Pointe came out to our house for our regularly scheduled appointment for preventative services and pest control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Hello [Member Name Removed], Your satisfaction with our services means the world to us. We strive for excellence by going above and beyond for our clients. We appreciate your feedback and are so grateful to have you as a client! - Jess

M S.
07/2016
1.0
pest control
  + -1 more
Salesman knocked on door and stated he was providing quotes. He claimed he was working with neighbors. He did a quick walk around Outside and used scare tactics for me to sign up on the spot. He pointed out problems but would not provide a quote in writing. He wrote $120 quarterly on a leaflet but would not describe the work in writing unless I agreed to purchase it first. Needless to say I declined. Beware: Salesman acts very sincere and insists he is not trying to pressure customers A performance deserving of an academy award.
Description of Work: Nothing....would not consider using them

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from Pointe Pest Control
We are extremely disheartened to hear about your negative experience with one of our sales associates. We aspire to provide quality and professionalism in all that we do and we are very concerned by your experience. Your satisfaction is our number one priority, and we want to thank you for letting us know about your situation so that we can improve our service. Please contact us if you wish to further resolve the issue - we would be happy to help you.

Brian W.
10/2015
5.0
home inspection, pest control
  + 0 more
They were exactly on time. He was extremely professional and knowledgeable.
Description of Work: They came to inspect the house for rodents, and leave bait and traps as well as seal external entry ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pointe Pest Control
Thank you, [Member name removed], for your review! We strive for professionalism and happy that we can service your needs. Thanks for your feedback! -Sharon

JAMES Y.
08/2015
3.0
pest control
  + -1 more
Not the quality of service salesman had described
Description of Work: Talked too much and sprayed exterior but only in back of house...

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1.1

Response from Pointe Pest Control
[removed member name], I do thank you for rating us. As you may, or may not know, we do offer free re-services. I'm not sure why the technician only treated the back exterior of your home, but we always aim to treat the entire perimeter of each structure. So, I will gladly send him back out there to ensure your home is treated. What can we do to earn your 'A'? I want to make sure you're a happy customer! If you ever need us, please don't hesitate to call. 630-231-0717 or email me (ss.pointe@outlook.com), and I will be more than happy to assist you. Enjoy your day! - Sharon

Sheryl and Joseph P.
12/2014
5.0
pest control
  + -1 more
I have been using them for two to three years. They do have locations in other states. They come out four times a year. They'll spray anything that you want them to. If you tell the guy that you have a different bug, eating up my flowers, they will take care of me. He doesn't charge more. He has a truck and he comes with all of the stuff. I have no bad feedback. I don't have to live with a family of ants. He gets everything for me.
Description of Work: I used Pointe Pest Control for pest control. They spray the inside and outside of the garage. They spray everywhere else.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pointe Pest Control
{Member name removed}, thank you so much for your kind words! We do have other locations, so if you ever do move, please call us and we'll let you know what branch is closest to you. You have our quarterly service program, which means we come out every 3 months. As you know, this service covers most pests, but we do come out at no charge in between the services at your request if you are noticing any activity. Thanks again for your review! - Sharon

Susie K.
10/2014
5.0
pest control
  + -1 more
They were very professional. They didn't just come and spray on the outside, they would knock on my door and say hey, we are going to spray and just wanted to make you know we are going to be outside so you weren't alarmed. When they came in the house, they wore booties. They were very respectful of your interior and they made sure that they sprayed stuff that wasn't going to harm my cat or any children or pets in the house.
Description of Work: I have used Pointe Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Pointe Pest Control
Thank you for your review! I'm glad you noticed the booties he wears, we are very careful to not mess up our customer's homes. Upon arrival, the technician knocks/rings the bell, to ensure the inside of the home is pest-free, then starts treating the exterior of the home. As you know, our product is safe for children and pets, it was nice that he went out of his way to explain the details. We do appreciate your 'A' rating and look forward to servicing you in the future! - Sharon

BRADLEY P.
07/2014
1.0
pest control
  + -1 more
They billed us for work that was never performed. This is in keeping with some of the other reviews--and similar stories from friends and neighbors. I'm disappointed that Pointe is on Angie's List, frankly.
Description of Work: We signed an annual contract with Pointe Pest Control. Their salesperson was extremely aggressive and borderline rude.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Rick R.
06/2014
5.0
pest control
  + -1 more
If I have any problem bottom line I just call them and they will come.
Description of Work: I used Point Pest Control. They come four times a year. They put mouse trap in the basement so I don't have mice problem anymore. They spray the exterior so we don't have problems with ants and spider which we used to. They spray the exterior to keep pest out of the house. They get rid of all the wasp and bees nest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Michelle M.
05/2014
5.0
pest control
  + -1 more
Our first experience with Pointe pest control went very well. We were approached by Taylor very early in the evening and well informed of the services they could provide. Daniel, the technician came later that night to treat the house. He was extremely friendly and more than thorough despite the late night conditions. Excellent customer service, we were kept informed of when to expect our technician. Very impressed, thank you Dan and Taylor.
Description of Work: Treated exterior of house and basement for bugs. Exterior and garage swept for webs, removed wasp nest in eaves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Judy M.
04/2014
1.0
pest control
  + -1 more
He sat is his for a half hour sprayed in front of house and left bill for 95. for 3 minutes of work He was very arrogant.
Description of Work: ask to put traps to keep mice nest in air conditioning units. He did not do this service

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$95

Amy H.
03/2014
5.0
pest control
  + -1 more
Very professional and responsive! Great customer service !
Description of Work: Quarterly pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara V.
01/2014
5.0
pest control
  + -1 more
It went well . They consistently keep their standards up. I have been a loyal customer for 7 years.
Description of Work: Inspects and manages pest control. I have been their customer for 7 years and they do a wonderful job. They control wasps moths and Box Elder Bugs all season long.. We only do the exterior of the house. That being said have almost no pest problems within the house and my pets are protected from any exposure. I recommend them often.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Martin S.
01/2014
5.0
pest control
  + -1 more
As always this provider is reliable and conscientious. Inspected house perimeter and dusted. Performed dewebbing. Been on scheduled maintenance for about 8 years and am completely happy with services provided. Office always calls prior to treatments to inquire whether we have seen anything indoors which may require internal treatments. All technicians have been very reliable and courteous. They have been very punctual to deal with wasp nests in between scheduled treatments during summer months. High recommend this service.
Description of Work: Sprayed outside perimeter of house as part of regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Terri W.
01/2014
5.0
pest control
  + -1 more
This was the 3rd visit for the Yearly Pest Control performed quarterly. We orignally called them out when we ripped down our deck and found ants. We were concerned that they may be carpenter ants. Fernando is very knowledgeable and answered all our questions. He informed us that they were not carpenter ants. He then did a complete inspection of both interior and exterior and we signed up for yearly general pest control. This last visit we mentioned that we saw a mouse in the garage and he added traps in the garage. We would definitely recommend Pointe Pest Control.
Description of Work: We contracted Pointe Pest Control for a Quarterly Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Nicholas B.
01/2014
5.0
pest control
  + -1 more
Regular check performed - have used the service for 4+ years - have had no pest problems. They are prompt and reliable, and do a thorough check both outside and in,, if desired. On one occasion we had some wasps nesting in outdoor light fixtures, the Pointe tech handled it immediately and professionally - no return of wasps.
Description of Work: Quarterly check for troublesome pests - insects, rodents, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen M.
12/2013
5.0
pest control
  + -1 more
I love this company. We have used them exclusively for the past 8 years and I would never do without them. The service tech always knocks on the door when he arrives, does a complete outside sweeping, spraying, laying traps, etc. When we first moved into this new built home in November 2003, we did not notice any and quot;crittersand quot; or creepy crawlies. Of course, once spring arrived, so did all the spiders, wasps, mice, etc. I called on pest control companies and chose Pointe Pest Control due to great references. I have never been disappointed. They are thorough and I don't have to battle with these undesirables for the right to use my house or yard without screaming in fear.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Mary P.
12/2013
5.0
pest control
  + -1 more
These guys are great! They come on time, and are very responsive to my needs. I found some spiders in my basement, and they came out the day after I called them to treat the inside of the house. They don't charge extra to come back between quarterly visits, either.
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Ryan P.
11/2013
5.0
pest control
  + -1 more
it has always went very well. we have no bugs (outside of spiders which can not be stopped). they have always been on time each quarter and we have had no issues.
Description of Work: they spray for pests 4 times per year. always on time and the first time the pointe associate was really great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Steve R.
11/2013
5.0
pest control
  + -1 more
These guys are great. They come on a regular schedule to spray for pests - which is all we have experienced from them - and then their promise is that if pests return they will keep coming back at no additional charge to get rid of them. Last year we had a ton of boxelder bugs and ants in the house, and this year we had none - partly because of climate, no doubt, and partly because of these guys. The service technicians are professional and friendly, and incredibly knowledgeable about pests. We will use them again next year.
Description of Work: Quarterly check up, cobweb sweep, hive removal, and pest control spray

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James C.
11/2013
4.0
pest control
  + -1 more
So far the ant have stopped crawling on the counters. He had to come three times before they stopped.
Description of Work: Left dots of poison on sink corners, kitchen patio, entry points, perimeter, sprayed these area. Applied applications, hand sprayed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

1275 W Roosevelt Rd Ste 105, West Chicago, IL 60185

http://www.pointepestcontrol.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
YES
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Pointe Pest Control is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 3:00 PM

Pointe Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pointe Pest Control offers free project estimates.
Yes, Pointe Pest Control offers eco-friendly accreditations.
No, Pointe Pest Control does not offer a senior discount.
No, Pointe Pest Control does not offer emergency services.
Yes, Pointe Pest Control offers warranties.
Pointe Pest Control offers the following services: Pest Control
Termites

Contact information

1275 W Roosevelt Rd Ste 105, West Chicago, IL 60185

http://www.pointepestcontrol.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 3:00 PM