Quality Wood Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Family owned & operated, majority of work is by customer referrals. Two employees, no criminal records or use of sub contractors. Owner is on the job site. Cost determined by the job. We do not have a showroom because we prefer to pass on the savings to our customers by keeping our overhead low. Quality Wood Flooring offers installation of wood flooring and also refinishing of existing floors. We can also provide and install Luxury Vinyl Products. We can provide the raw material with job site install and/or finishing. We also can provide pre-finished flooring, or you can provide the material and we install it. We prefer not to show color samples when bidding the job site finished flooring, instead we show the stain colors on your floor after sanding, in your lighting, to get the true custom color you desire. We are a member in good standing of the Better Business Bureau. We service the entire St. Louis and Metro east area. Free estimates over the phone, or in person, if you are within 50 miles. We are insured and most of our business is from word of mouth. We book up quickly, so please try to contact us as soon as possible to get on our schedule. We try to accommodate our customers as much as possible, and will work some weekends to fit people in, but unfortunately, we cannot guarantee to be available for you, unless you give us adequate notice. We can be booked up at least a month in advance, but schedules change, and can be adjusted, so do not be afraid to call, and we will try and accommodate you.

Business highlights

32 years of trusted experience
Family Owned & Operated

Services we offer

LVP & Hardwood Flooring Sales, Installation, & Refinishing. Owner will be on the job.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

5.070 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-70 of 70 reviews

Linda D.
09/2017
5.0
hardwood floor
  + -1 more
Thanks Mark for squeezing us in.
Description of Work: 1955 red oak floor refinished and repaired. Dining room and living room had been carpet covered for years. We were selling our Mother's home and Mark gave us a price and a start date on the spot. As we were trying to expedite the project, Mark was ready to fit us in the next week. Quality had already refinished the floors in my home. His work is beautiful and price is fair. He has an efficient and clean crew and is always present on the job. Cost was 1,200. The floors are beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam R.
12/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: sanded and refinished a 20'x16' family room and the entry hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Catherine B.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: We had our kitchen hardwood floors sanded, stained and refinished. A connecting family room and bathroom were recoated for a consistent look He called and confirmed when they would be there for the job. They were there on time, the work took the time frame they predicted and the final product was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Chris W.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Sanded and refinished our wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Michael G.
11/2013
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob B.
04/2013
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: They were very good and service oriented but the section of floor that I wanted to refinish they said would not turn out well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe T.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Work not performed as of yet.
Description of Work: Have not had work done yet. Awaiting follow up from wood flooring.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amber A.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Great!
Description of Work: I called and set up my appointment, the guys came out within a few weeks. They were very nice and professional. My floor before was very rough looking and they turned it around to look almost new. I am very satisfied with the quality of the job and will definitely use them when we finish the rest of the house. Awesome work guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Debra L.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
I bought the big deal and called Quality Wood Flooring. The gentleman spent much time with me going over what I wanted done. Upon his asking what type of hardwood flooring I had, I told him I wasn't sure as I had just purchased the home. I also admitted to him that although I was assured my kitchen floor was hardwood, I questioned that. He had me pull one of my vents up at which time I could see it was laminate. Although he wasn't going to get the business as he could not sand and finish laminate, he was very nice and informed me just how to obtain my refund. This company is very professional and I will not hesitate to refer them or use them in the future when I replace my laminate.
Description of Work: Sanding and refinishing of hardwood flooring in kitchen/breakfast room.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Barbara M.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
We found Quality Wood Flooring to be very prompt and professional. They got the job done in the time frame and price they said they would. We were clean and neat; worked around our schedules and our dog!
Description of Work: Contacted Quality Wood Flooring to replace carpeting in our great room and hallway with 3" white oak wood floors. Mark came out promptly and gave us a quote. They came out when they said they would and did a fantastic job in the time frame they quoted. They ripped out the old carpeting and disposed of it. They took the time to fix a BUNCH of squeaks we had in the sub floor before laying the wood, which we are extremely grateful for! They worked with us on the finish color we wanted and the floors turned out beautiful!! We love them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

LINDA C.
11/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Found Quality Wood Floors on Angie's List and was impressed by the positive reviews and gave Mark a call for a bid. My call was returned promptly and an appointment made. The estimate process was easy and Mark listened to my wants and needs for the project and gave me helpful feedback to make the project a success. Wrote the bid and originally was unable to schedule me until November, however, when a cancellation occurred called me back and was able to complete the project the week of 10/22/12. Each day I would get a phone call to let me know how the project was going and was free to inspect the progress (not living in the house at the time) and the equipment was stowed neatly away for the next day. The results were lovely and the stained floors matched perfectly. Was very pleased with Mark's work and would enthusiastically recommend him to anyone wanting floor refinishing.
Description of Work: Refinishing of all the original hardwood flooring on both the first and second floors in my home. The first floor was also stained to match the woodwork. Three coats of water-based sealant to the first floor and four coats to the second floor (not-stained).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Judith & Richard G.
10/2012
5.0
hardwood floor
  + -1 more
Excellent
Description of Work: Refinished and repaired David Schumaiers floor._

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Cheryl G.
10/2012
5.0
hardwood floor
  + -1 more
This company provides what the name says - Quality Wood Flooring!! Mark did a great job of matching my kitchen floor. He was very courteous and knowledgable and was able to give me a quote right away over the phone. He explained how many coats of finish, and what types of finish are out there. I had no idea there was such a difference. The references he provided gave him great reviews. This is a small owner operated business. Mark was on the job the whole time. I was not worried about them being in my house without anyone there. They were able to refinish my floors in two days, and I could walk on them after a few hours between coats. The dust was very minimal. I would not hesitate to recommend him. I get compliments on my floors every time someone sees them.
Description of Work: Had my Great room and Hall sanded to match my existing Kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Response from Quality Wood Flooring
We are so glad you like your floors and the color match to your Kitchen floor is what you wanted. Thanks for the great review. We are new to advertising with Angie's list and having a new review really helps us. We had all of these other reviews on our free Company page, from previously satisfied customers, even before we were contacted to actually advertise with Angie's list. I think we are going to like being here. Again, thanks for taking the time to do a review for us.

Julie H.
10/2011
5.0
hardwood floor
  + -1 more
I called around looking for a company that did floor refinishing. I was having two rooms at a time refinished. I was not happy with the previous company I had out. Quality wood flooring was reccommended by a wood shop teacher who had done some work with them. All the references gave excellent reviews. The finish is still holding up great after 4 years.
Description of Work: Quality wood flooring refinished our hardwood flooring in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Quality Wood Flooring
Thanks so much for the nice compliments. I am glad to see that the top of the line finishes we use are holding up. They really do make a difference.

Lauren I.
08/2011
5.0
hardwood floor
  + -1 more
They were very reasonable. I liked everything. They matched the pre-existing hardwood, pre finished existing hardwood with new hardwood and everything looked liked it was all fixed at the same time. The color is exactly what I wanted and they were beautiful.
Description of Work: I used Quality Wood Flooring to refinish and install hardwood when I was remodeling my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Wood Flooring
We are glad to hear that our expert color matching has done the trick for you. We pride ourselves on getting the color "Just Right".

Jill W.
02/2011
5.0
hardwood floor
  + -1 more
Very quick and efficient...started two days after the bid. Gave lots of excellent references.
Description of Work: refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Quality Wood Flooring
Thank you for the excellent, to the point, review. We pride ourselves on our word of mouth references, since we are a small company and find that going the extra mile making sure the Quality is outstanding is what keeps us in Business.

DIANE H.
08/2010
5.0
hardwood floor
  + -1 more
The project went very well. After the staining, we noticed an area that hadn't accepted the stain and it was noticable. Mark and his team adjusted that the next day and the result looked very good. The only problem with finishing raw wood is the dust. Even with vacuums on their equipment, there was lots of dust everywhere. We had covered most of our furniture with plastic tarps, Mark draped entryways to rooms not being floored with plastic, we closed all the upstairs room doors. We taped all cabinets. That helped, but we are now putting the house back together and dealing with still a lot of dust. My only recommendation to avoid this is to go with prefinished wood .
Description of Work: Mark and his team first brought in the raw wood that would be laid, but it had to sit in our home for 2 weeks to "breathe", so we had a pile of lumbar in our family room during that time, but I guess this is necessary. Mark laid out the timeline and stuck to it. The team pulled up old wood in the foyer, laid the new wood in the foyer, halls and family room, and sanded down flooring in the kitchen. He then gave us a few sample stains to choose from, stained and finished the floors. They used a finish that dried in 4 hours for each coat. that allowed us to be in our home in the evenings. The smell wasn't too bad, either

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

LINDA F.
03/2010
5.0
hardwood floor
  + -1 more
Floor looks great, just like brand new. I didn't know if I wanted to deal with moving the furniture and the dust from the project but it was totally worth it. Dust was not that bad with the new techniques that they use.
Description of Work: I had 1,500 square feet of wood flooring that was badly damaged by the previous owners. A lot of deep scratches. Mark and his company sanded the floor, removing all damage, and put four coats of sealer on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,374

JANE M.
02/2005
5.0
hardwood floor
  + -1 more
THEY WERE VERY HELPFUL AND WILLING TO ADJUST THE JOB TO CIRCUMSTANCES THAT AROSE ON THE JOB. HELPFUL AND HONEST WITH BID AND WORK DONE.
Description of Work: TORE UP 4 OLD FLOORS IN OUR KITCHEN AND HALLWAY AND REFINISHED THE WOOD FLOORS UNDERNEATH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

MARYANN K.
02/2003
5.0
hardwood floor
  + -1 more
BOOK HIM EARLY BECAUSE HE IS BUSY. HE IS USUALLY BOOKED AT 6-10 WEEKS.
Description of Work: MARK DOES A TREMENDOUS JOB. OUR FLOORS LOOK GREAT AS THEY HAD NEVER BEEN REFINISHED SINCE BEING BUILT IN THE 40''S. $500 IS A MINIMUM. PRICE DEPENDS ON THE JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1
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    • 3(current)

Contact information

5406 G Rd, Waterloo, IL 62298


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Quality Wood Flooring is currently rated 5 overall out of 5.
Quality Wood Flooring accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Quality Wood Flooring offers free project estimates.
No, Quality Wood Flooring does not offer eco-friendly accreditations.
No, Quality Wood Flooring does not offer a senior discount.
No, Quality Wood Flooring does not offer emergency services.
Yes, Quality Wood Flooring offers warranties.
Quality Wood Flooring offers the following services: LVP & Hardwood Flooring Sales, Installation, & Refinishing. Owner will be on the job.

Contact information

5406 G Rd, Waterloo, IL 62298