Quality Wood Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Family owned & operated, majority of work is by customer referrals. Two employees, no criminal records or use of sub contractors. Owner is on the job site. Cost determined by the job. We do not have a showroom because we prefer to pass on the savings to our customers by keeping our overhead low. Quality Wood Flooring offers installation of wood flooring and also refinishing of existing floors. We can also provide and install Luxury Vinyl Products. We can provide the raw material with job site install and/or finishing. We also can provide pre-finished flooring, or you can provide the material and we install it. We prefer not to show color samples when bidding the job site finished flooring, instead we show the stain colors on your floor after sanding, in your lighting, to get the true custom color you desire. We are a member in good standing of the Better Business Bureau. We service the entire St. Louis and Metro east area. Free estimates over the phone, or in person, if you are within 50 miles. We are insured and most of our business is from word of mouth. We book up quickly, so please try to contact us as soon as possible to get on our schedule. We try to accommodate our customers as much as possible, and will work some weekends to fit people in, but unfortunately, we cannot guarantee to be available for you, unless you give us adequate notice. We can be booked up at least a month in advance, but schedules change, and can be adjusted, so do not be afraid to call, and we will try and accommodate you.

Business highlights

32 years of trusted experience
Family Owned & Operated

Services we offer

LVP & Hardwood Flooring Sales, Installation, & Refinishing. Owner will be on the job.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

5.070 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 70 reviews

Cathy B.
08/2024
5.0
hardwood floor
  + -1 more
A great company! Came and checked my project and gave me honest feedback. Very trustworthy
Description of Work: Was informed not to do the install. I was given other options that would make more sense for my project. Very honest. Would recommend to anyone with flooring needs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Madeline M.
10/2021
5.0
hardwood floor
  + -1 more
Mark and his team were absolutely wonderful to work with. We installed white oak hardwood flooring throughout our entire first floor. They were stained and finished on site, and Mark and his team completed the project in a very timely manner. They arrived on time each morning, were very clean and friendly, and the quality of work far exceeded our expectations. They took measure to never leave the house dusty when they were done for the day, and put multiple stain choices down for us when we were having trouble picking a color. We received multiple bids before starting the project, and Quality Wood Flooring was very competitive and fairly priced. We are thrilled with the results, and highly recommend Mark and Quality Wood Flooring for any of your hardwood needs.
Description of Work: Installed White Oak Hardwood throughout main floor and finished on site

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

TRUDI V.
03/2021
5.0
hardwood floor
  + -1 more
Great service & great job. Mark was easy to work with as were his two guys, Nick & Alex. We love the look of our new old floors! Highly recommend.
Description of Work: Hardwood floors sanded, stained, and sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

marianne D.
07/2020
5.0
carpet installation, hardwood floor
  + 0 more
Better and faster than expected. Mark is sooooo easy to work with. Professionnal, reliable and honest. Would recommend him to anyone.
Description of Work: 100 yr old floors refinished
Rating CategoryRating out of 5
Yes, I recommend this pro

Don H.
04/2020
5.0
hardwood floor
  + -1 more
The Pro's at Quality Wood Flooring, lived up to their name "Quality". They were able to start the project right away, on my schedule. I was impressed with their knowledge and professionalism. I was a little apprehensive if my very badly stained and scratched floors were going to turn out OK, but "Wow" they turned out fantastic!! On day one they went right to work, it was nice for a change to see Pro's at work knowing exactly what to do. Mark the owner kept in contact with me throughout the process and answered several of my question as they came up, he was very friendly and professional, by day three the Pro's finished on time and really did a great job on my floors I mean they look brand new, I am very pleased and would defiantly recommend them to work on the homes of any of my family and friends.
Description of Work: Sanding, staining and refinishing hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

michael S.
02/2020
5.0
hardwood floor
  + -1 more
Not finished yet, but so far Bob has been wonderful!!! Very accommodating, prompt, polite and on time.
Description of Work: wood flooring laid, then strip the wood flooring already in and stain all to match.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Chris L.
01/2020
5.0
hardwood floor
  + -1 more
Nick did a great job with communication before and after and most importantly with the actual flooring itself. He worked around our schedule to make sure that the disturbance to the family was as short as possible. His ability to seemlessly match the new wood with what was already here (and undamaged) was better than I expected - you can't see a seam, etc. between what he installed and the original floor.
Description of Work: Replacement of warped hardwood floor boards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ivan G.
12/2019
5.0
hardwood floor
  + -1 more
Excellent work and high craftsmanship. The work turn out beautifully, they were very professional and knowledgeable. Very punctual and everything delivered as promised. Highly recommend to use them.
Description of Work: Hardwood floors installed throughout second floor, stairs and refinish first floor office area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Eleanor M.
11/2019
5.0
hardwood floor
  + -1 more
Nick did an excellent job installing the wood in the hall and refinishing the kitchen. He was not satisfied with the match of the two woods, however, so he came back, stripped the wood in the hall, and completely redid it until it was a satisfactory match. He did above and beyond what we had expected.
Description of Work: Nick replaced carpeting in a small hall with hardwood, then refinished a kitchen hardwood floor, and matched the new wood in the hall with the older wood in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Lori S.
11/2019
5.0
hardwood floor
  + -1 more
Mark was very fair and honest about the job in advance, and then when we were mid-way, after sanding, we learned that the wood in the floors was different than expected. He met with us again to re-group and figure out if we needed to change our plan for staining and finishing, and he was totally agreeable. We were also worried mid-way because we had never done floors without polyurethane. Mark was totally and completely right! The floors look great with a water based finish, the odor was less offensive and for less time, and the final appearance is beautiful. In all, he was flexible and accommodating to our needs.
Description of Work: We needed refinishing of floors in a 14+ year old house where floors had deteriorated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Gayle G.
07/2019
5.0
hardwood floor
  + -1 more
It well great. The worker was very kind and respectful. The workmanship was top-notch. Very please and ready to hire again for the next project.
Description of Work: Laying a laminate flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy G.
12/2018
5.0
hardwood floor
  + -1 more
The job went great. Mark and his crew did a fantastic job on our floors. The price was right and didn't take very long. My husband and I are very happy with the outcome and would highly recommend them to anyone!!
Description of Work: Refinishing our hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary H.
10/2018
5.0
hardwood floor
  + -1 more
I highly recommend Mark and his crew of Nick and Alex. They were professional, knowledgeable and did a beautiful job on refinishing my hardwood floors. Not nearly as messy as I expected and did a great job with the clean up!
Description of Work: Refinishing hardwood floors in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Darlene F.
10/2018
5.0
hardwood floor
  + -1 more
Turned out ABSOLUTELY beautiful. Matched the old and new wood perfectly. After they installed the wood they sanded, stripped, stained, and sealed the wood with 3 coats of polyurethane. Turned out stunning! I would use them again in a heart beat.
Description of Work: Install hard wood floors approx 900 sq ft. In Living Room, Dinning Room, and Family Room. 700 of those sq ft were reclaimed tongue and groove red oak from a 1950s ranch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
08/2018
5.0
hardwood floor
  + -1 more
Outstanding work. I could not be more pleased. The job was executed extremely well, and Mark and his crew paid attention to detail and did all the 'little things' that make for a professional job well done. I give them my highest recommendation.
Description of Work: Install new wood floor and recondition existing wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim D.
07/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Mark shared his knowledge & expertise on several occasions through this process, starting with recommendation to replace the floors in lieu of re-finishing (due to not being original and the state of the current floor). His bid detailed the work, related cost and timeframe and met each. He and his crew were very flexible as we had electricians, painters & plaster work going on in parallel. The end result is the floors are now structurally sound and absolutely beautiful.
Description of Work: Full house wood floor replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Lori K.
06/2017
5.0
hardwood floor
  + -1 more
Mark and his team were amazing!! Our floors exceeded our expectations. They are beautiful. He matched the new wood to our existing floors and you cannot tell a difference. He always kept us up to date on the progress and we always knew what was going on. We love our floors and will always refer anyone we know to mark!! A+ work. Use them!!
Description of Work: Mark and his team refinished our existing hardwood floors, installed new hardwood and weaved hardwood into existing hardwood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Susan H.
05/2017
5.0
hardwood floor
  + -1 more
The work was done in a timely and professional manner. Mark and his crew were great. They were prompt and courteous. The name fits the work......quality. They kept the area clean as possible (there is always the dust that floats to the walls but was minimal in the areas where the new flooring was installed). Sanding and refinishing existing flooring created a greater amount of dust, which is understandable. All in all, the floors are beautiful and I am very pleased with them. I have already passed on the company name to several people.
Description of Work: We had job-finish wood flooring installed in four rooms and 2 closets ( one being a walk in). These all tied into some existing job-finished wood flooring, which necessitated sanding and refinishing to blend in with the new flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy M.
02/2017
5.0
hardwood floor
  + -1 more
It went fantastic. They look great! And they did it all in 3 days. Would recommend Mark and his guys ay Quality Wood Flooring to anyone.
Description of Work: We had 3 rooms and a hallway refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candace H.
01/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Went perfect-the owner was very responsive to our initial inquiries-more than any other contractors we approached. Also the price was very competitive and the work was perfect! We are very pleased with each final result. And the entire process from quote to job done was seamless! Would recommend the strongly recommend Quality Wood Flooring to anyone need wood Florrisant work!
Description of Work: Needed oak wood flooring refinished,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann & Sonja T.
11/2016
5.0
hardwood floor
  + -1 more
Mark came and visited, and his service was just as advertised. He was clear about the job, the materials, the finishes, and most importantly, about the fact that a) he did not do stairs, but that b) he worked closely with Dugans Woodworking and Mill Work, who could complete the stair work. For us, this coordination, including timing of the jobs, and use of the same wood and stain, was a huge plus and solved what had been a problem with three other companies we had sought estimates from. Mark's approach of laying flooring and then finishing in situ also allowed him to work efficiently and provide us with the lowest estimate. He uses his workers to actually accomplish the daily work on the floors, and the workers were polite, skilled and helpful; although we would say that their notion of "don't you worry, we will cover it, there is little dust, we vacuum it" was inaccurate, and we are glad we believed all our friends who said, "Cover everything, tape up cupboards, and doorways, etc." Overall we were delighted and would recommend Mark Grimm to anyone who wanted a quality job at a very good price.
Description of Work: We replace carpeted floors in three rooms and our hallway with red oak floor: just under 800 sq. feet. We already had wood floors on our second floor, so the first floor work also required the stairs to be done, and this proved our challenge. We needed a company who could also provide wood stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

CHRISTINA T.
10/2016
5.0
hardwood floor
  + -1 more
Mark did a wonderful job matching the type of wood in our hallway, so that one cannot tell that the floors were installed 40 years apart. We have gotten many compliments on our new floor, and it looks great.
Description of Work: Mark installed hardwood floors in our family room. We wanted them to match our hallway. He also sanded and refinished our hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Diane D.
10/2016
5.0
hardwood floor
  + -1 more
They were great. On time, professional, meticulous in their work and very pleasant.
Description of Work: Refinished floors in bedrooms stairs and living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Deborah D.
10/2016
5.0
hardwood floor
  + -1 more
I had my wood floors completely stripped and finished by a company close by, the work was sloppy and not to my satisfaction. Mark came in, and complety fixed every issued pointed out, used a good quality product leaving the floors absolutely beautiful. He took the time to listen to my concerns and did everything he knew to get it right. His working partner was very professional too. Id definitely use his services again. His business was at least 55 miles out, but came to my home in Germantown to help me get my floor issue resolved.. Thank You
Description of Work: The floors were resurfaced and resealed with a quality product, plus a PROFESSIONAL was doing the workt this time. Prior work had alot of runs, pools and debris inside the finish by a different company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Marie W.
09/2016
5.0
hardwood floor
  + -1 more
We are extremely pleased with the results. We got three bids on the work and Mark was right in the middle, price wise. It's a pleasure to work with someone like Mark who actually does what he says he's going to do. Mark's crew were punctual and professional - they were at our house everyday by 7:30 like clockwork - and got to work right away. They were very tidy and cleaned up at the end of each day. Mark was on site every day as well. Mark is very accessible - answered all our questions and kept us updated on the progress made each day. They stayed right on schedule and were done in 2 weeks. We especially appreciated Mark's attention to detail. For example, we removed carpeting on two sets of stairs and the crew actually sanded the treads by hand - obviously more time consuming, but worth the results. Over the years we have had a few unfortunate experiences with contractors which leave us questioning whether they would work like that in their own homes. This is not one of those experiences. The whole job from start to finish was stellar and we highly recommend Mark and Quality Wood Flooring!
Description of Work: Removed existing pre-finished wood and carpeting on our first floor, two staircases and second floor landing and installed new wood flooring throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000
    • 1(current)
    • 2
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Contact information

5406 G Rd, Waterloo, IL 62298


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Quality Wood Flooring is currently rated 5 overall out of 5.
Quality Wood Flooring accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Quality Wood Flooring offers free project estimates.
No, Quality Wood Flooring does not offer eco-friendly accreditations.
No, Quality Wood Flooring does not offer a senior discount.
No, Quality Wood Flooring does not offer emergency services.
Yes, Quality Wood Flooring offers warranties.
Quality Wood Flooring offers the following services: LVP & Hardwood Flooring Sales, Installation, & Refinishing. Owner will be on the job.

Contact information

5406 G Rd, Waterloo, IL 62298