This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
General Home Repair Company with the following specialties: Full re-model of kitchen, baths, basements. Attic Insulation. Full service Handyman and repair staff, with (4) service techs. All service techs are in-house, reference and background checked. Additional DBA: Silver Hammer Home Services
Description of Work: I had an obstinate problem with condensation and my smoke alarms, plus a very odd repair to a drawer guide in my kitchen (about 40 yrs old) and a few other things. I felt VERY comfortable with Robert, the owner, and the man he had performing my job, Scott. They were prompt, kept me informed, stayed on budget, and CORRECTED MY PROBLEMS, that I'd asked many others to address historically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Debbie N.
12/2016
5.0
drywall, handyman service
 + 0 more
They did an excellent job!
Description of Work: I had my attic finished with floor and shelves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
07/2016
5.0
lighting, ceiling fans
 + 0 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Anita N.
07/2016
5.0
floor cleaning
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lisa C.
05/2016
5.0
handyman service
 + -1 more
unknown
Description of Work: Purchased and replaced garbage disposal. This is the 2nd time I have used him. Very reliable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ryan H.
04/2016
1.0
handyman service
 + -1 more
Never showed up.
Description of Work: Said he would meet me on a certain date and time, never showed up. Lazy and unprofessional.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joan B.
03/2016
5.0
handyman service
 + -1 more
unknown
Description of Work: They did a great job at a fair price. They picked up the supplies and provided their expertise on what I should do/accomplish.
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas S.
01/2016
3.0
doors, drywall, excavators, house painters, handyman service, home remodeling
 + 4 more
unknown
Description of Work: We had a bedroom that was in really bad shape. the walls and ceiling had big holes and stains all over. | |The first guy that was send out, did a terrible job and was VERY unprofessional in a crude way. I will say that the owner handled that situation very well. He apologized, fired that person and sent out a new guy. He was very responsive and professional about the way he handled and resolved that situation so major Kudos for that. | |At the time they finished we thought they did a pretty good job. The patch on the ceiling was very rough and we were told that was the best that could be done. | |The day after Silver Hammer finished the bedroom, our kitchen remodel started and they damaged the walls in the bedroom that was just finished. They however of course made it right when they had their painters on site. Those painters took it on themselves to 'fix' the ceiling. When asked about it, their comment was that they weren't going to say anything because they thought we patched it ourselves. | |In addition we had him install a new bedroom door that was stained to match the other doors. It ended up feeling really rough. After talking to a friend that builds furniture, if you are staining wood and want a smooth surface spay it lightly with water to 'raise' the grain, then sand it smooth again before staining. That will leave you with the professional and smooth finish. So either they were not aware of that or didn't take the time to do it right. | |So overall, they were ok, fast to respond and decent prices. However, We need more attention to detail on the projects we want done so we won't be going with Silver Hammer again.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$800
Response from Silver Hammer Construction
Dear Member, Thank you for you feedback concerning the experience you had with Silver Hammer Home Services. It is never our intention to have a customer that is less than 100% satisfied. With regard to the individual you are referring to, as I mentioned to you during your project, I discussed your comments about his manner, and if was denied, however I felt it wise to remove him from your project in the interest of customer service. With respect to your particular job, I'm sorry that you were not happy with the ceiling patch, and had you voiced any notion of that at the completion of the job, we would have certainly addressed the issue. As you pointed out, there were many holes, divets, cracks and gouges on the walls. And depending what kind of lighting existed at the time of completion something could have been missed. Sorry. We did our best to try to correct everything that was seen during the estimating process.. and more. However if that ceiling patch needed some improvement, we would have happily taken care of it . As far as the door was concerned , again, had you expressed dissatisfaction with the finished result, I could have tried to improve the surface with a third coat of poly. Here are just a few things to consider: We spec'd a veneer door of medium quality to fit the project/cost budget, as well as match the existing door. These doors are stain/poly ready., with some light sanding.Spraying these doors with water prior to staining is NOT recommended by the manufacturer , regardless of what information you have received. I would be more than happy to return to your project to inspect the door, and apply additional coats of poly in order to improve the finished product. Again, I apologize for your less that stellar experience with Silver Hammer Home Services. We are always striving to improve our product as well as our customer service. If is with feedback such as your that helps us to continued to get better. In closing, I would like to offer you a 25% discount on any job you may need to have completed in the future. Give us another chance to earn your confidence again. Thanks, and God Bless Robert
Jamie T.
12/2015
4.0
handyman service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Kathy O.
11/2015
5.0
handyman service
 + -1 more
unknown
Description of Work: I hired Silver Hammer to do several home renovations to a new home that I built, specially, to install cabinets in a laundry room and my garage as well as to customize my closet. I am extremely satisfied with the quality of work they did and the suggestions they offered. They showed up on time on the days they were scheduled to work and made modifications to the original layouts whenever necessary. Roman, who worked on my closet and laundry room, did an excellent job, came up with solutions to several issues in my closet, and cleaned up the work site completely before leaving. Robert, the owner, was extremely accommodating in my requests. I would definitely recommend Silver Hammer to others. Thanks for doing such a great job!
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark K.
11/2015
1.0
handyman service
 + -1 more
unknown
Description of Work: Acquired about a quote to do two small jobs. Said they could do and asked what day was best. Gave them 2 days and never heard back
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Yes, I recommend this pro
Response from Silver Hammer Construction
[Member Name Removed], My apologies for the poor experience you had with Silver Hammer Home Services. It is never out intention to allow a member/customer to be left hanging. Success in business must always be based upon quality customer service, which includes many things. One of those things is customer response and follow-up. Clearly we have room for improvement in this area. I appreciate your feed back , and will promise that we will do better in the future. Not as an offering of excuse, but more so an explanation of circumstances, Silver Hammer Home Services has been blessed with an abundance of business the past several months, all the while continuing to be faced with the challenge of providing adequate staffing to complete the work. The challenge has sometimes been overwhelming. Because of this our service has taken some hits. Again, I apology for you becoming one of those missed , and left unhappy potential customers. If you ever decide to give us another chance, please accept my 25% OFF any job as an olive branch. Robert Omelson Silver Hammer Home Services Inc.
Thomas C.
11/2015
2.0
handyman service
 + -1 more
unknown
Description of Work: After completion it was explained to me what would have been done in a first class job as opposed to mine. I paid. I learned from my mistakenly 1st class result. I learned.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$700
Chuck C.
10/2015
5.0
handyman service
 + -1 more
unknown
Description of Work: Rick has been great- we started as a re-tile a laundry room floor- and then had additional work done. His suggestions have been great-- and we had a lever doorknob that was put on upside down (you had to lift the lever Up to open the door)- I mentioned that it drove me crazy- so before he left one day he took about 10 minutes to tinker with it- and came back to tell me that he had reversed it and that it was fixed. Garage door started acting up one day- I asked him to look at it while he was there and he was able to get it to close, then when he returned the next day he bought the new sensors with him so he could fix it while he was there. My husband keeps adding to the list- and Rick has been able to everything on the list!
Rating Category
Rating out of 5
Yes, I recommend this pro
Lynda K.
10/2015
5.0
handyman service
 + -1 more
unknown
Description of Work: Very pleased with Rick's work and overall professionalism. Already have tasks lined up for near-future work and recommended him strongly to family and friends. What a relief it is to finally find someone who I can rely upon for a variety of home repairs and improvements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Cecile D.
09/2015
5.0
doors, handyman service
 + 0 more
unknown
Description of Work: Repaired some hardwood flooring;repaired a pine cabinet |door;installed a railing in the basement stairwell; installed a small piece of butcher block on a counter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joy C.
09/2015
1.0
handyman service
 + -1 more
unknown
Description of Work: Never showed up at appointed time.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Silver Hammer Construction
[Member Name Removed], Please accept my apology for allowing your appointment to go unanswered. It is never our intentions to give poor customer service, but in this case we have done just that. Not offered as an excuse, but as a bit of a friendly explanation, we have been fortunate to be extremely busy over the last several months. And frankly, sometimes it has been overwhelming. I have the responsibility of staffing, supervising, estimating, and completing all customer contact. Sometimes things/appointments do "slip through" the cracks. Again ... my apology. If you would ever like to give us a "second change", please accept my offering of 25% off any service you wish to consider having us out for. I thank you for your feedback, and it will be used as a important tool for use to import our member experience. Robert Omelson Silver Hammer Home Services Inc.
Carol S.
07/2015
5.0
handyman service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Catherine S.
07/2015
5.0
handyman service
 + -1 more
unknown
Description of Work: I am very pleased with the services provided. I had several light fixtures installed, grout repairs and drywall repairs. They went over and above to fix everything, including unexpected issues with missing parts for a light and the outlets not lining up to the new light fixtures. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Brigitte O.
06/2015
5.0
handyman service, home builders
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$400
Monica D.
06/2015
4.0
handyman service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
JoAnn S.
05/2015
4.0
handyman service, home remodeling
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
janice D.
05/2015
4.0
interior painters
 + -1 more
They never gave me an estimate.
Description of Work: They were suppose to provide an estimate.
Description of Work: New ceiling, paneling, lighting, hung cabinet in laundry room. Removal and replacement of drop ceiling, baseboards, painting in basement. Hung 2 new outside doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from Silver Hammer Construction
I am puzzled by the "B" rating by this customer. We completed numerous jobs for this customer, all at very reasonable prices, and all within the suggested time line. The customer voiced her satisfaction at the completion of each project.... of which there were changes and additions which we happily accepted. I'm sorry that we feel a little short of our goal of a excellent customer experience with Silver Hammer Home Services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Drywall,
Interior Painting,
Plumbing,
Electrical,
Doors,
Lighting,
Finished Carpentry and Woodworking,
Insulation,
Kitchen and Bath Remodeling,
Unfinished Carpentry,
Decks and Porches
FAQ
Silver Hammer Construction is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Silver Hammer Construction accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
Yes, Silver Hammer Construction offers free project estimates.
Yes, Silver Hammer Construction offers eco-friendly accreditations.
No, Silver Hammer Construction does not offer a senior discount.
No, Silver Hammer Construction does not offer emergency services.
Yes, Silver Hammer Construction offers warranties.
Silver Hammer Construction offers the following services: Handyman Repair Services. Specialties: Carpentry, Drywall, Flooring: Ceramic Tile, Laminate, Hardwood. Fireplace Re-Facing. Full Kitchen , Bathroom, Basement Remodels.