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TruGreen Lawn Care - 5550

Lawn Fertilization & Treatment, Lawn and Yard Work, Tree Service,


Amenities

Free Estimates
Yes

Reviews

3.9396 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
30%
3
11%
2
7%
1
12%


Rating CategoryRating out of 5
quality
3.9
value
4.0
professionalism
3.9
responsiveness
3.9
punctuality
4.0
Showing 26-396 of 396 reviews

TOM M.
07/2015
4.0
lawn service, lawn treatment
  + 0 more
They do six applications per year and then the aeration. I call them back because of the weeds, I call them back three or four extra times, and they don't charge me. They come when they come and they do a fine job. They are better than another company.
Description of Work: TruGreen fertilize, weed control, and aerate my lawn.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$44

JOEL G.
05/2015
5.0
lawn treatment
  + -1 more
Whatever they do, they do a very good job of it because I have a beautiful lawn. The price is a good price. I have no complaints.
Description of Work: We have used TruGreen ChemLawn for lawn service. It is a monthly service. The last time they came out was for their routine service. They spray the lawn once-a-month. They take care of all the weeds and in the spring, they offer up fertilizer option and in the fall, they do some other fall/winter preparedness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Michael L.
02/2015
5.0
lawn treatment
  + -1 more
I have a contract with them. They fertilize our lawn and write a note on the bill if there are any issues. They call the day before they are going to come.
Description of Work: They come out four times in the summer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Lisa Veronica P.
02/2015
5.0
lawn service
  + -1 more
I like them since they call me when they are on their way. They always call me ahead of time to let me know that they are coming and my grass is pretty neat in the summer.
Description of Work: I use TruGreen for my grass. I use them every summer and they come about 5 times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from TruGreen Lawn Care - 5550
Thank you so much for your feedback!! We are so pleased to hear that you are receiving notifications before treatment occurs, and that your lawn is pretty neat in the summer, as you have outlined in your review. Thank you again for allowing us to serve you and for being a loyal TruGreen customer. Have a great day!! Lisa @ TruGreen Corporate Office

Valerie M.
02/2015
5.0
lawn service, lawn treatment
  + 0 more
They have been prompt, called the day before they come, leave a notice and a flag on the lawn when they are through. Telephone contact has been polite and helpful. Our lawn was in pretty bad shape, so I can't comment on the results until we see progress, hopefully by late spring/early summer.
Description of Work: 8 periodic lawn treatments including weed/feed and fall treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from TruGreen Lawn Care - 5550
Thank you for taking time to post your valuable review! We are very happy to hear that our specialists have been polite and helpful and that you continue to receive notification before service is done and a service summary and flag after service is completed. It is our pleasure serving you, and thank you again for being a loyal TruGreen customer. Have a great day!! Lisa @ TruGreen Corporate Office.

Victoria R.
01/2015
4.0
lawn service
  + -1 more
I guess they guarantee that you have a better lawn improvement so we had been doing the lawn fertilization ourselves previous years and now we decided to use them and it seem to help. We are still trying to figure out whether or not we will do it next year again or something that we need to keep doing or not. There wasn't anything like I guess when we originally signed up with me they were very nice about we are going to take care of everything, make sure everything is satisfactory and stuff like that. They came every time they said they were going to. We probably will try it one more time I guess.
Description of Work: We used TruGreen for fertilization and stuff like that. We had a service where they came out like in spring time or fall. They do an early aeration in the spring time and then it was like monthly fertilization basically.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from TruGreen Lawn Care - 5550
Thank you so much for the great review! It is awesome to hear that our services seemed to help your lawn, and that services were performed promptly and the specialists followed through with you to make sure all was satisfactory to address any concerns you may have had. Thank you again for allowing us to serve you and for being a valued TruGreen customer. Have a great day! Lisa @ TruGreen Corporate Office.

Roger R.
10/2014
4.0
lawn treatment
  + -1 more
My front yard and the parkway were in disaster mode when Trugreen called. By the end of the first summer, the parkway was covered with grass instead of mud and the main lawn was green and thick. Things have continually improved since then even as we have had to remove two trees and get grass to cover the those spots. My backyard was even more of a problem. Half of the yard is very shady where only the occasional weed or strand of grass would sprout. The other half was weed choked with lots of thistle-like growths. It took about two growing seasons, but the weeds are all gone and replaced with grass. The only problem is that shady area. Still nearly nothing grows there. When I asked for suggestions, the Trugreen advisor said to check with the service person. When I asked the service person, he had no answer at all.
Description of Work: I had yearly service that included fertilizer/weed killer applications, aeration, winterizing and optional grub killer. This service ran through the growing months, April to October.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

LUKE B.
09/2014
5.0
lawn service, lawn treatment
  + 0 more
They have been in the business for a while and they have a reputable name. I use them on a regular basis, they actually come out like eight times a year and they charge $140 every time they come out, they are helpful. and they give you a confirmation call when they are coming.
Description of Work: I did select them to do my yard work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Richard L.
08/2014
3.0
lawn treatment
  + -1 more
Well this is not a good review. In preface I had used TruGreen in a prior home a few years back and they seemed. They were able to rid my yard of weeds and help the grass grow thicker and greener. Well, the local ownership must have changed or they have a different group of technicians who are applying the chemicals this year as my results have been far less than good this year. This year, my wife and I decided to pull the trigger to have a "professional" address our crabgrass and weed problem in our yard. We had tried all sorts of residential fertilizers including Scotts, Weed B Gon etc, no luck. Pesky weeds.... Having had ok luck with Trugreen in the past, we contacted them again to come out and evaluate our situation with the specific request to rid our yard of the two main type of weeds we were having problems with. I was assured that with their treatments that the weeds would be gone in no time. Ok, plop down about $400 and hope for the best. Well after a few applications I did notice that our yard was greener, but so too were the weeds!! I called Trugreen up and had them come out to evaluate. I was not home to hear what they had to say, but my wife was told that the reason the weeds were not dying was that the technician who treats our lawn did not know he was to spray with a "special" chemical to get rid of our weeds. Really? Trugreen did agree to do two additional treatments to fix the problem, but perhaps the technician was upset that he was told to do the job again, but the next time they came out, their truck left a nice deep rut in the mulch adjacent to our circular driveway. Thanks buddy. So after one treatment, absolutely no difference. Here is the really annoying part. Despite our problem we have been having, Trugreen calls us at least a couple of times daily! I know because I check caller ID when I get home from work. I was able to speak with them a few days ago and instead of being asked how the extra treatments were helping and following up with their work, the called proceeds to try to sell me more services! Again, really? I frankly told them that perhaps they should do what we initial contracted to be done before trying to sell us more services I am hopeful that the extra treatments will work, but have a hard time recommending them to any one in my region. I will follow up this review in a few weeks to keep things current. I hope this review helps someone!
Description of Work: Fertilize grass and weeds.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$400

Joseph C.
08/2014
5.0
lawn service
  + -1 more
It was done while I was away from home. Results seem fine.$300
Description of Work: Weed & feed my lawn

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter J.
08/2014
5.0
lawn service, lawn treatment
  + 0 more
We have had them for many, many years and basically it is 99% positive. They are always here and they are friendly. My lawn looks good too.
Description of Work: I have TruGreen for 7 lawn applications and 7 tree and shrub applications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
07/2014
3.0
lawn treatment
  + -1 more
Well this is not a good review. In preface I had used TruGreen in a prior home a few years back and was pleased with their service. They were able to rid my yard of weeds and help the grass grow thicker and greener. Well, the local ownership must have changed or they have a different group of technicians who are applying the chemicals currently as my results have been far less than good this time around. This year, my wife and I decided to pull the trigger to have a "professional" address our crabgrass and weed problem in our yard. We had tried all sorts of residential fertilizers including Scotts, Weed B Gon etc, no luck. Pesky weeds.... Having had ok luck with Trugreen in the past, we contacted them again to come out and evaluate our situation with the specific request to rid our yard of the two main types of weeds we were having problems with. I was assured that with their treatments that the weeds would be gone in no time. Ok, plop down about $400 and hope for the best. Well after a few applications I did notice that our yard was greener, but so too were the weeds!! I called Trugreen up and had them come out to evaluate. I was not home to hear what they had to say, but my wife was told that the reason the weeds were not dying was that the technician who treats our lawn did not know he was to spray with a "special" chemical to get rid of our weeds. Really? We has specifically contracted with Trugreen to kills these specific weeds. Trugreen did agree to do two "special" treatments to fix the problem, but perhaps the technician was upset that he was told to do the job again, but the next time they came out, their truck left a nice deep rut in the mulch adjacent to our circular driveway. Thanks buddy I appreciate your attention to detail.... So after one of these treatment, absolutely no difference. Ok, I get it, perhaps another treatment is needed, but here is the really annoying part. Trugreen calls us at least a couple of times daily, they are like a telemarketer on uppers! I know because I check caller ID when I get home from work and see numerous calls from them. Just last week I was able to speak with them and instead of being asked how the extra treatment were helping and following up with their work, the caller proceeds to try to sell me more services! Again, really? I frankly told them that perhaps they should do what we initial contracted to be done before trying to sell us more services. The caller then took on a less than professional tone saying that they "told" us they would do more treatments and that they had gone over all this stuff with us in the past... thanks again. This is not the way to be courteous and gain the confidence of your clients. I am hopeful that the extra treatments will work, but have a hard time recommending them to any one in my region. I will follow up this review in a few weeks to keep things current. I hope this review helps someone!
Description of Work: Fertilize both grass and weeds.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$400

Christine C.
07/2014
5.0
lawn treatment
  + -1 more
I've been with them since they were Chemlawn, maybe 20+ years now. Tree service is very good; I've had the same tech/arborist for almost the entire time so he knows my trees. If I catch him or leave a note, he's willing to answer questions about tree health. Unfortunately they stopped doing small tree and shrub pruning; most tree services don't do it and lawn crews just take a trimmer and lop off the top - very few know how to prune and shape properly. I miss that service. Just started up the lawn service to repair grass damaged by 2012 drought. Lawn showed visible improvement within 3 weeks and it's been great ever since. They did tell me I would get a discount on the first service if I signed up for auto pay, which I did (but they didn't). I've not had time to protest. They are flexible about moving dates if I know weather will be an issue but you need to catch them as soon as they leave a message or email...which sometimes they ignore. For example they did the lawn and grub service within 24 hours of one of those 2" downpours. With the run off from soil that is already drenched, I can't believe a good amount of liquid application was washed off in these conditions. But they will come out no issue to re do . I have a small yard (<1500 sq ft of grass), my tree service is $66 8x a year and the lawn is around $45 6x plus additional for grub and core aeration that is part of the package I took. Not cheap, but considering how many times I put seed, lawn soil and dethatched to try to repair the lawn myself, it is worth it. On the whole, as expensive as it is, it has made a difference in my lawn and trees, and would recommend them.
Description of Work: Tree/Shrub for 15+ yrs; lawn service just started

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine L.
07/2014
5.0
lawn treatment
  + -1 more
It went very well. Very thorough job.
Description of Work: lawn treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard T.
06/2014
4.0
lawn service
  + -1 more
they seem to be efficient and effective. we have a lot of trees and shade so the lawn is not perfect, but Trugreen does a much better job than our previous company. They call and try to have you do aeration and other upgrades. These calls can be annoying. I had them aerate last fall and really note no difference in the lawn. We had a severe winter and perhaps that limited the effect of the aeration.
Description of Work: fertilize, weed kill, aerate

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Rita Z.
06/2014
5.0
lawn treatment
  + -1 more
It goes very well. Have had Tru Green for the past 13 yrs. Will re-do the spraying if you are not totally satisfied. They return within 1 or 2 days.
Description of Work: Does lawn control for weeks and fertilizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron L.
06/2014
5.0
lawn treatment
  + -1 more
TruGreen has been my lawn care for several years now, and I am quite satisfied with their service. No service is perfect, and there have been a couple "glitches" along the way; but these have been ironed out and/or compensated for, with virtually no hassle. I do not anticipate changing lawn care services anytime soon.
Description of Work: Provided good service, also easy re-scheduling when necessary, good & friendly customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miriam B.
06/2014
5.0
lawn treatment
  + -1 more
Ive used Trugreen for 7 years and they have done an awesome job of keeping my lawn looking healthy and green. My lawn looks better than the neighbors and were always getting compliments on how green it is. Thank you Trugreen!
Description of Work: Weed control, aeration, tree and shrub service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arija B.
06/2014
5.0
lawn service
  + -1 more
My lawn looks prety good, no dantelions ( I hate them), if there is a problem you can call them up and they will try to solve it for you. They leave a sign in the lawn and paperwork in your door, so you know they have been there. We are satisfied with their service.
Description of Work: I have used them for years for lawn service and tree and shrubs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn F.
06/2014
5.0
lawn service
  + -1 more
The service was excellent and my lawn is greener and healthier than ever.. They succeeded in ridding my grass of unwanted crab grass and weeds.
Description of Work: Six treatments of fertilizer with weed control at appropriate times from March through November.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
06/2014
5.0
lawn service
  + -1 more
They call before coming out and then on the day driver rings the door bell to tell us he is going to apply a specific fertilizer. He then applies it and leaves.
Description of Work: Protects our lawn by applying various types of fertilizer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Joseph P.
06/2014
5.0
lawn treatment, tree service
  + 0 more
An ongoing experience. They service my trees & bushes for growth & disease prevention. I am extremely pleased with the service & personnel.
Description of Work: Tree care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly Z.
06/2014
5.0
lawn service, lawn treatment
  + 0 more
We have been with TruGreen for several years and are very happy with them. Our lawn looks fantastic.9i
Description of Work: Lawn maintenance plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard V.
06/2014
5.0
lawn treatment
  + -1 more
They are a good company. We have used them in the past in different states. We’ve never had a problem.
Description of Work: We have used TruGreen. We used them a month ago. They are doing 4 treatment packs and irrigating our lawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
06/2014
5.0
lawn treatment
  + -1 more
Not much to say, they spread fertilizer and weed control chemicals. Grass is growing great and no weeds. They have also offered helpful advice on some problem areas in the lawn.
Description of Work: fertilizing and weed control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

unknown, Unknown, IL 60068


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Fertilization & Treatment,
Lawn and Yard Work,
Tree Service,
Pest Control,
Lawn Irrigation,
Landscaping,
Snow Removal,
Mulch and Topsoil,
Insulation

FAQ

TruGreen Lawn Care - 5550 is currently rated 3.9 overall out of 5.
Yes, TruGreen Lawn Care - 5550 offers free project estimates.
No, TruGreen Lawn Care - 5550 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5550 does not offer a senior discount.
No, TruGreen Lawn Care - 5550 does not offer emergency services.
No, TruGreen Lawn Care - 5550 does not offer warranties.

Contact information

unknown, Unknown, IL 60068