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Town & Country Services

Heating and Air Conditioning, Plumbing, Electrical,

About us

Town & Country Services is a full service plumbing, heating and cooling contractor servicing the residential and commercial markets of the Illinois Valley & Princeton. We are staffed by trained and licensed technicians and courteous dispatching and customer service personnel and professional salespersons. Our phone is manned 24 hours a day, 7 days a week and will be answered by a staff member eager to solve your plumbing, heating or cooling problem or answer your question. We are a licensed Illinois Plumbing Contractor and also licensed in all the Illinois Valley municipalities requiring licensing. A family business since 1919 we are well versed in the needs of the surrounding area. Cost is determined by the job. Plumbing License #: 055-00985. Additional DBA - Tonica True Value Sales & Svc.

Business highlights

106 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial repairing, sales of air conditioning, boilers, electrical, geothermal systems, standby generators, duct cleaning, heating, indoor air quality, plumbing, piping, radiant heating & cooling, auger plugged drains.

Services we don't offer

Appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.874 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 51-74 of 74 reviews

LaNell P.
09/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Absolutely love our new bathroom.
Description of Work: Had bathroom completely redone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Vanessa E.
05/2017
5.0
wells
  + -1 more
It was painless.
Description of Work: I had sump pump installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Town & Country Services
Thanks for taking the time to give us a review! We appreciate your business & hope to be of assistance in the future.

Lena S.
02/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: They did a great job cleaning the air ducts in our older home, which were much worse than we thought. They stayed late to get the job done. satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

Response from Town & Country Services
We appreciate you taking the time to give us a review! It's amazing how dust & dirt builds up over the years. We're also very proud of our technicians & their dedication to put 100% into every job they do.

Mary Ann N.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have done major repairs on my heating and cooling system. I was really happy. It was during a time when a lot of people were having trouble with their furnaces, but he came promptly and helped us out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Town & Country Services
Thank you for taking time to review the recent call to your home to repair your furnace. Glad we were able to get your equipment repaired quickly and the house back up to temperature on this cold winter day.

Jessica W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed manual all house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$450

Response from Town & Country Services
Thank your for your review! We appreciate being able to do business with you.

Kim M.
01/2016
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: It will have to be repaired again in the spring. We have to remove the wood supports around the faucet before it can be done. I think it should've been completed on the day he came.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Town & Country Services
Thanks for writing a review! Want to make sure you're completely satisfied, would you please give us a call to discuss?

Linda M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Town & Country Services
Thanks so much for taking the time & giving us such an awesome review! We truly appreciate your business.

Mary Jane A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very happy with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Town & Country Services
Thank you! We're glad you were happy with our services. Please let us know if we can be of assistance in the future. We appreciate your business!

Michele P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Town & Country Services
Thanks so much for taking the time to submit a review! Glad you were happy with our services.

Patti M.
10/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They installed a ceiling fan, led lights, exhaust fan, and several other small jobs. Justin O. was extremely professional and knowledgeable. We are having Town and Country back to see about installing water softener system and perhaps a generator. We give them 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Town & Country Services
Thank you! Very happy Justin was so helpful. We are proud of all of our technicians & their talents. We truly appreciate your business, and look forward to serving you for your other needs.

Melissa D.
09/2015
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Town & Country Services
Thank you for taking the time to review us! Happy you were so satisfied with the work we did. We believe our crew is one of the best in the business. We appreciate the opportunity to serve you.

Kevin K.
06/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
.
Description of Work: They gave my ac unit a new capacitor and figured my blower motor was set on a low speed. They switched it back up to high speed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Town & Country Services
Thanks so much for taking the time to give us such an awesome review! Happy we were able to get you taken care of. Please let us know if there's anything else you need.

Kevin K.
05/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Snaked my sewer and sent a camera down to see what caused the blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Town & Country Services
Thanks so much for your review! We appreciate your business. Please let us know if you have any more issues. Glad we could be of assistance.

Jon S.
04/2015
5.0
air duct cleaning, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown
Description of Work: inspect fireplace & chimney

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Town & Country Services
Thank you for your review!

Jeff B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
n/a
Description of Work: Basement - installed heater and lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Bonnie R.
12/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Town & Country Services
Thank you so much Bonnie! We strive for excellence in every job, no matter how large or small. We appreciate your business & taking the time out of your day to rate us. Sincerely; Bob Goskusky President

Joseph E.
12/2014
3.0
electrician, heating & air conditioning/hvac
  + 0 more
.
Description of Work: install hot water heater

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Response from Town & Country Services
[removed members name}, Noticed a recent review on Angie's List for work we performed a few year ago. You gave us good(not great) marks on most categories but only a C overall. As a growing, 95 year old family business that thrives on good word of mouth reports, we strive for satisfaction from all customers on all jobs. We wondered if there was anything specifically that did not meet your expectations. Any input on this would be appreciated to help us improve our game. Thanks again for your review. Bob Goskusky, owner

Mary Jane A.
12/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Details above.
Description of Work: Cleaned and checked furnace. Replaced chimney cap on the roof. The technician that was here explained everything he had done and I took the package deal where they will come back in the spring and check my air conditioner. Very well satisfied with the service. Would contact them again and recommend them too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Response from Town & Country Services
Thank you so much for taking the time to submit such a positive review. We appreciate your business and your satisfaction is important to us. Sincerely; Bob Goskusky President

Donna B.
10/2014
5.0
air duct cleaning, electrician, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Electric, new furnace, duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amy J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: These guys were awesome. I will definitely call them again if we have a problem. Very quick to respond and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Town & Country Services
[Member name removed]; Thanks so much for your review! We really appreciate your taking the time to let us know how we did. Please let us know if are in need of any further service. Sincerely; Karla Mentgen Customer Service Town & Country Services

Sheila S.
07/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They did an annual inspection for the whole house generator they installed last year. Good service, great employees, and good work. They are definitely on the keeper list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Town & Country Services
Thank you so much for your kind words! We are very proud of the thoroughness of our technicians & the quality of their work. Your satisfaction is always our priority. Sincerely; Bob Goskusky President

Tim P.
02/2014
5.0
drain cleaning, electrician, plumbing
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99
    • 1
    • 2
    • 3(current)

Contact information

220 Lasalle St, Tonica, IL 61370

www.towncountryservices.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Wells and Pumps,
Sewer Cleaning,
Natural Gas Lines,
Fireplaces,
Handyman Services,
Appliance Repair

FAQ

Town & Country Services is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:30 PM

Town & Country Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Town & Country Services offers free project estimates.
Yes, Town & Country Services offers eco-friendly accreditations.
No, Town & Country Services does not offer a senior discount.
Yes, Town & Country Services offers emergency services.
Yes, Town & Country Services offers warranties.
Town & Country Services offers the following services: Residential & commercial repairing, sales of air conditioning, boilers, electrical, geothermal systems, standby generators, duct cleaning, heating, indoor air quality, plumbing, piping, radiant heating & cooling, auger plugged drains.
Appliance repair.

Contact information

220 Lasalle St, Tonica, IL 61370

www.towncountryservices.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:30 PM