Town & Country Services

They were very responsive and did a great job!

The capacitor in the outside unit had failed. Tech had a replacement on his truck. Town & Country uses a flat rate pricing, so if they have to run and get a part or encounter some similar issue, the customer doesn't pay extra beyond the flat rate. I was charged $116 for the part plus $79 for the service call, total $195. I was satisfied.

Very professional. Worker was not sure how to fix leak on boiler but was quick to find person that knew how and got the job done. Water heater needs replaced wanted better news but I know who to call.

The initial repairman, salesman & installer were very punctual. Each one answered all of my questions about my situation & I never felt I was being sold something I didn't need. Since my furnace was DOA & needed replacement, the choice to replace was a considerable expense on my part. I felt the estimate given for the entire system was fair & all work was done when they said it would. Based on service calls I had with other local companies I was hesitant to try another contractor. After reading some of the reviews on Angie's List I felt comfortable giving them a try. I thought this was overall a great experience with a professional company. I will definitely use them again for any of my HVAC needs & would recommend to anyone else.

They were very responsive to my phone call. I received a call back within minutes to discuss my current issue. They were here the very next day to take on the Navien boiler issue and with no avail; could not get it fixed. They spent hours on the phone with Navien and did everything they possibly could to fix the issue, but it turns out..warranties are voided if your products are not installed by a professional (I did NOT know this) :( They were extremely caring and I could tell they felt bad for my situation. But they did not waste any of my time. Gave me a few options as far as getting a new boiler and even wanted to help me out and give me a discount on a new one. I chose to invest a little extra money and get an entire new HVAC system installed. They didn't charge me for the previous days work (I don't believe) and rounded everything off to a solid number that worked well for both of us. I was able to do financing with 0% interest for 5 years!!! Woohoo! I was thrilled at this point. This all happened on a Friday and they started immediately the following Monday morning. They even provided me with a few space heaters (free of charge) to keep me warm during the weekend (they offered, I did not ask). They installed a brand new furnace and air conditioner along with all new duct work, as well as a brand new electric water heater. They got everything done in 2 days. I am absolutely ecstatic!! They were very professional and every person that I spoke with exceeded my expectations! I would 100% recommend Town and Country Services! They will get the job done and they actually care about their customers wants and needs! Thank you Town and country! You will be my go to people for all my HVAC and plumbing needs from here on out!

Technician showed up about an hour and a half after I called, which was very prompt. He went about diagnosing the problem in about 15 minutes determine the blower needed to be replaced. Went down to his truck and wrote up a work order. I thought the price was pretty high for the work and part involved, but went ahead and did it. I did call the office later and ask for the manager or owner who called me back within an hour and explained to me their pricing structure. At the end of the day, I'm satisfied. You don't get the quality of service and responsiveness that I received and not pay a few extra bucks for it. As usual, you get what you pay for.

Very professional and knowledgeable. Explained how my heating system works, lot of things I wasn't aware of.

He was very professional and did not assume knowing about fireplace. He knows how to work them like a pro. Thank you (C) ?

completed work as described

Installation went well - had an issue removing the old sink and had to lift off the whole counter top. Jim was professional and thorough and did an excellent job.

In September we were getting ready to move and had many jobs to complete before moving. We saw Town and Country Services on Angie's List and contacted them. They sent Justin O. out and he did a fantastic job. We had a problem with the bathroom exhaust fan with it shooting insulation into our new jetted tub and Justin O. came back right away and fixed it. They were so wonderful to work with that when we realized after moving that we needed a water softener system and a whole house humidifier we called them back. We also needed our furnace serviced and a new outside faucet. Justin O. again did a great job. We will always use this company for what our new home needs. Next up will be a generator! Our first bill was 700.00 we haven't received the cost yet for the work done last week. But we thought they were very reasonable for the first one. Thank you Town and Country and Justin for all your excellent work. Thank you Angie's List for helping us find a wonderful company to work with.

They have done numerous jobs at our house in the last year and we have been more than satisfied with their work every time! Their prices are competitive, salesman are helpful and friendly, and the workers are polite and intelligent in their craft.

Awesome!! Had to call them at 5 am as my sump pump went out and it was raining, they had the new one up and running by 8 am. 10 stars!!

It went very well. They're very pleasant to work with and performed all work promptly.

the install went great and matt went out of his way to make sure I was happy with the job. the only problem which wasn't matts was the pool heater I had ordered was faulty so it didn't get to heat my pool. matt took the numbers off the heater and was to contact the company about getting a part to fix the new heater. I cant thank matt and his helper enough for the job that they did. I would highly recommend this company for any of your heating and cooling needs. I also should add matt did some other things that he didn't have to so my job after he left was easier.

The service man did an excellent job of explaining everything, he respected our home, and answered all my questions. We will definitely call Town & Country in the future.

This company did everything right. The phone was answered after the first ring. They were able to contact a serviceman right away to get an estimate of what time he'd be out. I was told it would be an hour or two. The serviceman called when he was on his way, only an hour after I'd called the office. In twenty minutes he'd located then fixed the problem. I have not received the bill yet so cannot speak to that. The figure in the above box is just an estimate on my part. That said, the service was great. Very professional. This is exactly how a business should operate. By comparison, of the other two companies I contacted one didn't even want to come out ( too small of a job) and the other never called back. Bottom line: Don't waste your time with anyone else.

Showed up on time and fixed the problem

All in all it was ok. The installer was missing parts so install took about 45-60 minutes longer while I waited.

Joe came early and was very friendly and professional. He explained what he would do and went about his work. He was here about 2 hours and tested the tank and faucets and connections for any leaks. He took the old tank and fittings with him with him and left the area very clean. Very pleased with him and his work. Would call him again!

It was a good experience. Our basement toilet’s seal was broken, and they replaced the seal. It took the plumber under an hour to complete the work.

Experienced 2 man crew worked professionally with no wasted time.No hold ups or problems encountered. Been running flawlessly eversince.

Everything went great. It went over a little bit because we needed extra stuff done. Overall it was a good experience. We live in an old home, It's about a 100 years old. The thing that cost money was the light switch that was broken. There was a light in the office that we didn't get fixed yet. I've actually used Town & Country Services for a few things before the electrical. I've used them for my furnace and water heater. I've used them before. The coupon works just like a bonus. They're reliable. They're really good in quality.

I would recommend them. They are very professional, courteous, on-time and they go above and beyond.

The installation went great and I was very happy about it. They were responsive enough to return calls, which to me is important because it has always been an issue with providers. The water heater they installed was energy efficient and consumed lesser space. They explained everything about the product and they came at the exact date and time they promised.