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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

The company was established in 1972 as P&J Heating and Air Conditioning by Pete and Jim. In the late 1980's, Air Wise and Best Heating (established in 1948) joined the family and American Comfort Heating & Air Conditioning was formed. The year 2003 is here and American Comfort joins a national franchise to offer clients a higher level of service. One Hour Heating & Air Conditioning is here for the residential customers while maintaining the American Comfort name for the Commercial side of the business. It may seem like a lot of change, but, it was all done under one of the original owners. To this day, we are still family owned and operated.

Business highlights

79 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Conditioning. Indoor Air Quality.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7699 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 651-675 of 699 reviews

Heather F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Umeshkumar P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ONE HOUR HEATING AND AIR CONDITIONING tuned up my furnace. After a few days, I noticed some problem during each start up. Furnace wasn't starting smoothly. Called them and they came quickly and did some adjustment. The same problem started again after a few days so called them 2nd time and they again came quickly and did some adjustment. The same thing repeated after a few days so called them 3rd time and they finally figured out that the problem is in the regulator so the gas company should fix it. I also agreed with them. They came 3 times after the tune up and did not charge anything extra. I really liked their service and response so I scheduled my AC service with them next month. All technicians who visited us were polite, experienced and spent some good time trying to detect the problem. I will keep using them ever year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

DANE T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did 2 furnace check ups and mainenance work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from One Hour Heating & Air Conditioning
Thank you for the good rating..

Gautam S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspect the A/C and did basic tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$53

Response from One Hour Heating & Air Conditioning
Thank you for the nice review and stay cool this summer!!

Elizabeth M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our blower unit for the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from One Hour Heating & Air Conditioning
Thank you for the review..We should be calling you soon to schedule your AC tune up part of the comfort club.

William L.
06/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Cleaned AC unit. Fixed clogged drain pipe. Changed filter on furnace. Also found leaking gas pipe. Supposed to call to set up appointment. So far has not called. Also on initial contact they were very vague about pricing. They are high but quality with service. Tech was excellent. Explained every step. Still waiting on that call back with my furnace gas shut off, hope we don't have any cold nights!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from One Hour Heating & Air Conditioning
Thank you for your feedback.. I do believe we exchanged a few emails in regards to pricing prior to us coming out. We will not give pricing over the phone because it never works out to either of our benefits. We could give people pricing over the phone, but when it came time to do the work, what happens if it ends up being more? Would you just accept it, or would you be a upset because you were expecting a different price? We have found that evaluating the system and then giving you options works best, this way you know exactly what your repair costs are before any work is complete. I believe Jose is there today taking care of your repairs. Hopefully he has completed the work to your satisfaction. Lets hope you don't need to operate the furnace anymore this summer!!

Jeannine B.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean air filter upscale to enormous price for future work outside of cleaning and monthly service. Total con/rip off. Would not stop talking and leave the house even though I told him I had to go a half dozen time. Way too hard sell.work was fine for coupon price but would not recommend this provider.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$50

Response from One Hour Heating & Air Conditioning
Thank you for the feedback.. Carl will be giving you a call to discuss your experience with our company.

Meagan P.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Dan K.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had a furnace inspection. They checked all aspects of our furnace and replaced a filter that was difficult for me to do. They also checked and replaced our humidifier filter. Overall I was very pleased and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.99

Response from One Hour Heating & Air Conditioning
Thank you for the great feedback.. Stay cool this summer and let us know if we can help with anything else.

Marianne L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
It is fine.
Description of Work: I use One Hour Heating & Air Conditioning for a yearly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for using One Hour! We are happy to take care of any of your HVAC needs!

Margaret K.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: cleaned my water heater. it went very well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for the feedback and glad that the call went well. Someone from the office will follow up with you to see how we could have improved our service and been classified as "Exceptional".

Penny B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the great rating.. See you in the fall.

Carolyn A.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Art checked my A/C and did a great job. He explained everything to me and was very courteous. I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you very much for you feedback.. Stay cool this summer and see you in the fall for your furnace inspection..

Jerome V.
04/2014
3.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: The man showed up at the end of the window given. He serviced the furnace and replaced a part. He also checked the water heater and said there was a problem with the chimney pipe and that he would have the piping group contact me. They never did. I emailed the tech and he never responded. Seemed that they were really pushing for signing up for their maintenance agreement plan.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$150

Response from One Hour Heating & Air Conditioning
[member name removed] I want to apologize for our lack of service. Our goal is to exceed all of our clients expectations and clearly we did not do that. I've looked into your call history and it appears that the techs notes did not update on his invoice. The Operations Manager Carl Sword will be contacting you shortly to offer you a free A/C inspection in an effort to make it up to you. Thank you.

Dede T.
04/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: The scheduling was easy and the Tech came on time. He cleaned the furnace and made sure everything worked. Since it's a older furnace he made some suggestions but didn't push any product or service on me. Would definitely use them in the future | |Dede

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
We are glad to see you were happy with Arts service. Thank you for your review, and choosing One Hour!

Michael A.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job.
Description of Work: I purchased a deal for a gas-furnace, air-conditioner or water-heater tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thanks for the review!! Im sure you must have used the One Hour in Texas? Glad they did a great job for you!!

Sharon T.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We had a furnace service provider in the past but was unable to contact him recently. I was uncomfortable with just calling someone in when we had a problem. My brother suggested checking Angie's List for a recommendation. When a deal for cleaning and inspecting came up we took it. Since then we have used One Hour Heating an Air Conditioning for other services. We know we can depend on them. It's a good feeling to know who to call on in an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for your kind review! It is our pleasure to serve you and all of your needs. My goal is to exceed our clients expectations. Thank you for choosing One Hour. We look forward to working with you in the future!

Sharon T.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had a furnace service provider in the past but was unable to contact him recently. I was uncomfortable with just calling someone in when we had a problem. My brother suggested checking Angie's List for a recommendation. When a deal for cleaning and inspecting came up we took it. Since then we have used One Hour Heating an Air Conditioning for other services. We know we can depend on them. It's a good feeling to know who to call on in an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the great review. I agree with you, trying to find someone/a company that you can depend on, like, trust, etc... is not easy with all the choices you have, We try to make it as comfortable as possible knowing the team members we have in your homes would be the same people we would welcome into our own homes. Before someone is hired, they have to pass a criminal background check and drug test. If either of those don't work out in their favor, we cannot hire them. In fact 1 of every 10 applicants is eligible for employment at our company. Thank you for instilling confidence in our company and we look forward to keeping you comfortable for life!!

Daniel U.
03/2014
3.0
heating & air conditioning/hvac
  + -1 more
No work done
Description of Work: Provider does not service my area. They called to cancel the appointment
Rating CategoryRating out of 5
$49

Response from One Hour Heating & Air Conditioning
Sorry we were not able to service your area. Our Angies List Rep made a mistake and send out the Big Deal email to an area that we do not service. When I did notice we had a couple calls book that were out of our area, we immediately called to have them stop the special, unfortunately you bought the special before we were able to close it out.

Jane Y.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace water heater ordered through Lowe's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from One Hour Heating & Air Conditioning
Thank you for the review. We do have a call scheduled for you on the 22nd of April, but unfortunately we were not the company that installed the hot water heater for you. We look forward to exceeding your expectations when the time does arrive. See you soon!!

Marilyn W.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a Big Deal that was purchased. The furnace and air conditioner were cleaned for a great price! Usually just a furnace cleaning costs $89.00. Both the furnace and air conditioner were cleaned for $99.00. You can't beat that price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from One Hour Heating & Air Conditioning
Thank you for the good review. It seems you did purchase the club membership but only the AC tune up has been completed so far. Please give the office a call to schedule your 2nd tune up when you have a moment, the office has been unsuccessful trying to contact you. Look forward to our next visit!!

TENZIN P.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: Tune up furnace. Don't remember the exact cost

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from One Hour Heating & Air Conditioning
Thank you for the review. It looks like everything was doing what it was supposed to do at the time of the visit and the only thing you purchased was the special through Angies List for $49. We will see you in the spring!!

Don L.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jun M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for: $49 for a gas furnace or an AC clean and or a check on a water heater. That turned out well. They did a furnace check for me and one technician came out. It took him about an hour. He did a good job. On a scale of 1 - 10, I would give him a 9.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the good review. We look forward to our next visit and i'm sure we can achieve an 11 to average out to the 10 I know we should have done on our first visit.

Brad B.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from One Hour Heating & Air Conditioning
Thank you for the review.. Someone from the office will be giving you a call to see what we could have done to achieve a A. Stay warm!! I think the winter MAY be coming to an end?

Contact information

3540 Swenson Ave, St Charles, IL 60174

http://www.aconehourair.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Illinois
Trade License Expiration
10/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Natural Gas Lines,
Dryer Vent Cleaning

FAQ

One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
Yes, One Hour Heating & Air Conditioning offers a 10% senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Heating & Air Conditioning. Indoor Air Quality.

Contact information

3540 Swenson Ave, St Charles, IL 60174

http://www.aconehourair.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM